Hotellit lähellä kohdetta Welwyn Roman Baths

”Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...

”Difficult to get in. Outdated instructions. Staff appeared confused. 25 mins from arrival to getting to check in! Room was somewhat comfortable. ”

”There is no designated car parking, although there is a Council based car park behind the hotel, with a fee payable to the relevant authority. Breakfast was very good, with a wide variety of tasty morsels supplied. The staff were friendly and helpful, especially the bearded guy on the evening shift, he seemed to be check in, come chef, come waiter role, top marks to him. The room was clean and stocked with tea/coffee, hot chocolate would have been nice too if supplied. A toilet brush in the...

”Staff very friendly and helpful great stay around food was very good”

”Had a good stay for two nights, quiet area which was good. Excellent breakfast options”

”Lovely hotel, great price, bed was comfortable. Breakfast was lovely one of the best we’ve had.”

”Very comfortable, tastefully decorated room, appreciated the fully working air con. Food in the restaurant was excellent. Service great on check in and in the restaurant also. Highly recommended.”

”Breakfast was amazing!!”

”Note that this is not normal hotel. Its rooms on upstairs of an Bub. Bed room and bathroom was where pretty okay just been renovated. Room did not have heating on when I arrived so takes a bit time to get heating on. Wifi was promised to include but it was external Wifi where you need to register and I dont do that on sudden hotels.. Rooms are not sound proof so you can hear moves on the hallway and other room discussions. There is no restaurant at the Bub(hotel) so NO dinner and no breakfast...

”Very clean rooms”

”We had a lovely stay at the hotel, always clean and friendly staff.”

”Rubbish lighting in the bedrooms and not a very strong shower”

”Very close to airport- clean - nice and effective staff”

”The staff were very helpful and welcoming. Nice clean and plenty of room, room. Food was reasonably priced and very good. Parking was no problem.”

”Everything was great. The only issue we had was that someone upstairs above us has a shower at 3.45am and woke us up with the sound of the shower. I expect that is unusual though.”

”Great hotel and location to train station Buffet breakfast was one of the best I have had”

”Newer/renovated hotel. Everything was good, nothing great.”

”Breakfast was made fresh every morning. The room was nice and well equipped.”

”Good news - Free parking for guests. Bad news - No restaurant, no bar, some tea and coffee in room, no phone, hairdryer or safe in room. Shower tray cracked, cracks in wall plaster and a tv with a 2 pin plug to insert into a 3 pin socket we thought was dangerous Extremely basic and a lot run down. Stayed before our flight from Luton basic accommodation at a cheap price.”