Hotellit uima-altaalla - West Henrietta, Rochester

”The property is very nice but very large and confusing as to how to find the registration desk after finding the only parking at the opposite end outside. The staff is nice. There are no “extras” such as water, treats, or complimentary continental breakfast. The toiletries provided are minimal, opting for a single container of “conditioning shampoo” rather than shampoo and conditioner separately and not a bottle of lotion anywhere.”

”I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. ”

”The nice suite. We only stayed ine night. The breakfast was of poor quality as are all hotel breakfasts. We always go out to eat. The staff person at check-in did not mention the breakfast nor time of breakfast. We asked to ckeckin 45 minutes early and ibformed room was not ready. Came back at 3:01, and agin ibformed room wasn't ready. After finding out I was a member all of a sudden the room was ready.”

”Good location to highway”

”Everything was excellent.”

”The room is what we expected loved the bathroom And the room Was clean and the service was exceptional ”

”Front desk staff was fantastic!”

”Buenisimo ”