Motellit – West Springfield

”There are not enough words to explain how disgusting and dirty and repulsive everything and that hotel was, the sheets were not clean. The bedspread was stained with human fluids. The TV remote control was broken. There was bugs on the sink, cigarette stains all over the tub. The toilet was dirty, and that was the first room we went into and then the second room was exactly the same however, the tack strip that attaches the rug in the threshold of the bathroom was exposed, and I stepped on it...

”I was a little nervous booking at a motel with my family but was limited with my own poor planning booking for a lacrosse tournament at UMass. I was pleasantly surprised with the cleanliness and ease of everything. We did need to ask for extra sheets for the pullout bc they were not in the room, and even with the owners dealing with a family emergency they were very attentive and we had everything we needed. It was an easy 17 minute drive to UMass and very affordable.”

”The only thing nice was the price. I am glad it was just myself and my son on this trip. Really not in a great area. Lots of police activity, an abandoned mall down the street with lots of late night activity after dark. Rooms were dirty. Bedding was clean, but found some hairs in the towels and the floor was covered in grit. Did not feel 100% safe at this location. Wifi signal did not reach the room reliably which made the television somewhat useless. Kept going from 1 bar to 0 and dropping...

”Good location. Friendly staff. Clean”

”Great budget option!”

”Room was dirty, only one towel available, Toilet door was broken and scraping on the toilet, hairs and dirt everywhere. We were wake up by the police in the middle of the night. I will never recommend this place. Its too much money for the tiny "deluxe" room weve had.”