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Arvostelut: Macdonald Windsor Hotel

4 out of 5
Macdonald Windsor Hotel
23 High Street, Windsor, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 607 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 245 kautta 1003 arvostelua" "
Arvosana 6 - OK. 83 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 37 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 31 kautta 1003 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jarkko

Yöpyi 1 yön lokakuussa 2023
Regin vastasi 14.10.2023
Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

10/10 Loistava

Katariina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ylitti odotukset
Huone suuri ja viihtyisä, vuode erittäin hyvä ja wifi toimii. Hotellin sijainti aivan linnan lähellä. Henkilökunta ystavällistä ja palvelualtista. Hyvä aamiainen ja myös iltapäivätee tilattavissa.
Yöpyi 1 yön heinäkuussa 2019
Assistant Front Office Manager vastasi 30.7.2019
Thank you for your review, we appreciate you taking the time to leave your feedback

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The room was very clean and spacious. Location is perfect. Staff helpful and friendly.
Yöpyi 4 yötä toukokuussa 2019
Daniel M vastasi 26.5.2019
Thank you for your review, we appreciate the feedback

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel in Windsor
Great hotel, nice staff, suberb location. Loved it :) Ps. Some people like colder and cleaner business hotels, but personally I like these small comfortable and warmer feeling comfy hotels. Nice staff and atmosphere. Thank you once again for a nice stay.
Yöpyi 1 yön elokuussa 2018
Emma Humphrey - Front Office Manager vastasi 12.9.2018
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel in the heart of Windsor
A really nice and comfortable hotel at the heart of Windsor. Friendly staff, nice breakfast, comfortable rooms. Within walking distance are shops and restaurants, and from the main entrance you can see the Windsor castle. Taxi fare to/from Heathrow lasts 25 minutes and costs 40 Pounds / one way. Ps. Don‘t be alarmed when the taxi drops you off at the back of the hotel (and not at the main entrance, which is located at the busier street, just opposite Windsor castle). Just open the door, take one flight of stairs up (or use the elevator) and you will arrive from the back to the restaurant and in just 1 minute you will see the beautiful lobby. Will personally visit this place again :)
Yöpyi 1 yön elokuussa 2018
Emma Humphrey - Front Office Manager vastasi 12.9.2018
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Martin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No faults at all, only stayed one night. found the staff and everything else to be of the highest standard.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Casey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful!
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Martyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely friendly hotel right in the middle of Windsor.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Carl

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Conveniently located across from Windsor Castle, this comfortable hotel is being downgraded because of an electrical problem in our room that forced us to change rooms at 11pm and of continual malfunctions with room keycards. Concierge staff was first rate as were night staff. This is a cashless hotel - cards only.
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Stephen

Liikematkailija, Matkusti kumppanin kanssa
Great position in Windsor . Ideal for any tourist . The pillows were like bricks
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Mark

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
The hotel is nice but basicm bedroom, restaurant and parking available. There is no fitness room, pool and other extras you can expect in in a four star hotel. The hotel is a comb8nation of older building, which make it difficult for people with mobility issues, a number of small sets of stairs, narrow elevator and more. Don't misunderstand, you can get around, but the layout of the building has its challenges that you do not have in modern hotel buildings. The hotel is right opposite Windsor Castle, in the very centre of Windsor and 400 meter from the so-called Long Walk. 3.5 kilometer, just over 2 miles, you have Windsor Castle Farm Shop where you can have a simple lunch and buy products made from ingredients grown on the extensive Royal grounds.
Yöpyi 7 yötä toukokuussa 2024

10/10 Loistava

Marianne Andersen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If you are going to Windsor, this is THE hotel to YOU have to stay at. We were here for two nights and we were able to walk around the town shopping, we looked at the castle, which is literally just across the road. Cafes, restaurants, clothes shops, pubs, bookstore are within walking distance. The hotel has many beautiful seating areas around the quiet reception. The service is very pleasant and helpful, and we found the whole area to be that way. And the hotel is only 15-20 minutes from Heathrow Airport. We will definitely travel here again!
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hemant vastasi 19.5.2024
Dear Matthew,Thank you for taking time giving us your feedback.I am glad you enjoyed your stay with us.

10/10 Loistava

Rebecca

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was very clean. The bed was comfortable and had a great shower. The location was awesome, but the parking with our car was difficult. Better parking instructions would have made our stay less of a hassle. The food was very good.
Yöpyi 1 yön toukokuussa 2024
Hemant vastasi 19.5.2024
Dear Rebecca,Thank you for taking time giving us your feedback.I am glad you enjoyed your stay with us.

8/10 Hyvä

Rebecca

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Older hotel that’s well maintained. One minute walk from Windsor Castle, so the location is amazing. Lovely area. Great shower.
Yöpyi 1 yön toukokuussa 2024
Hemant vastasi 19.5.2024
Dear Rebecca,Thank you for taking time giving us your feedback.I am glad you enjoyed your stay with us.

2/10 Hirveä

Rameet

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Hemant vastasi 19.5.2024
Dear Rameet,I am sorry we didn't meet your expectations during your stay with us. Your feedback is valuable to us for improvements in the future.

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Hemant vastasi 13.5.2024
Dear Karen,Thank you for your positive rating! We're glad you enjoyed your stay despite the challenges. We'll strive to make your next visit even better.

10/10 Loistava

nancy

Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
all good
Yöpyi 1 yön huhtikuussa 2024
Hemant vastasi 3.5.2024
Good Afternoon Thomas,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

10/10 Loistava

Jahan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really helpful staff and the best location on the Windsor high street, right near the castle. Modern facilities and great stay!
Yöpyi 2 yötä huhtikuussa 2024
Hemant vastasi 3.5.2024
Good Afternoon Jahan,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

8/10 Hyvä

Emma

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 3.5.2024
Good Afternoon Emma,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

8/10 Hyvä

Michelle

Yöpyi 1 yön huhtikuussa 2024
Hemant vastasi 19.5.2024
Dear Michelle,Thank you for taking time giving us your feedback.I am glad you enjoyed your stay with us.

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location for the castle etc. Nice hotel and good breakfast. Underground parking also a bonus.
Yöpyi 1 yön huhtikuussa 2024
Hemant vastasi 3.5.2024
Good Afternoon George,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

10/10 Loistava

Philip

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An absolute fantastic stay. The staff just couldn’t do anymore to make our stay memorable. The only complaints really is the cost of breakfast & to park. At £24 per person the breakfast was way over priced and with a Wetherspoons literally 2 mins walk away then that’s where I’d be going next time. Also £40 to park the car. Again extremely expensive. Other than that a fantastic hotel a stones throw from the castle and everything Windsor has to offer
Yöpyi 1 yön huhtikuussa 2024
Regin vastasi 15.4.2024
Dear Philip, Thank you for your kind words about your stay! We're thrilled to hear that our staff went above and beyond to make your visit memorable. We appreciate your feedback regarding the cost of breakfast and parking. We'll take this into consideration to ensure our pricing aligns better with our guests' expectations. We're glad you enjoyed our hotel's proximity to Windsor Castle and everything the area has to offer. We hope to welcome you back for another fantastic stay in the future! Regards, Regin

10/10 Loistava

Alex, Abergavenny

Yöpyi 1 yön huhtikuussa 2024
Hemant vastasi 3.5.2024
Good Afternoon Alex,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

8/10 Hyvä

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Mold in shower, construction at front door, lift did not function, no assistance at check-in.
Yöpyi 2 yötä huhtikuussa 2024
Nicoleta vastasi 15.4.2024
Dear Mark,Thank you for your feedback.We apologize for the inconveniences you experienced during your stay. Regards, Nicoleta

10/10 Loistava

Elizabeth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved it! Beautiful hotel in perfect location next to Windsor Castle! Comfortable beds, nice rooms, all the amenities including breakfast buffet! Staff were super friendly too. We loved walking around as tons of shops and restaurants next door and nearby.
Yöpyi 1 yön maaliskuussa 2024
Hemant vastasi 7.4.2024
Hello Elizabeth,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

10/10 Loistava

Alex, Abergavenny

Yöpyi 1 yön maaliskuussa 2024
Hemant vastasi 3.5.2024
Good Afternoon Alex,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

8/10 Hyvä

GARY JOHN

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Good venue. Parts of hotel looking tired and need some upgrades! Food average and overpriced! Some staff need to be more flexible! Rooms are main area needing maintenance!
Yöpyi 2 yötä maaliskuussa 2024
Hemant vastasi 28.3.2024
Dear Gary,We appreciate your insights and will take them into consideration for future improvements.

10/10 Loistava

Gareth

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel for visiting Windsor. Staff were very professional and friendly. Good breakfast. Secure parking.
Yöpyi 1 yön maaliskuussa 2024
Hemant vastasi 28.3.2024
Dear Gareth,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

8/10 Hyvä

Caroline

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and upscale. Close to the train station and visiting the castle.
Yöpyi 1 yön maaliskuussa 2024
Regin vastasi 4.4.2024
Dear Caroline, Thank you for your kind review! We're glad to hear you enjoyed our clean and upscale accommodations, as well as our convenient location near the train station and castle. We hope to welcome you back soon! Regards, Regin

8/10 Hyvä

Tracy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön maaliskuussa 2024
Regin vastasi 4.4.2024
Dear Tracy,Thank you very much for your feedback, Regards, Regin

10/10 Loistava

Duncan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and facility
Yöpyi 1 yön maaliskuussa 2024
Hemant vastasi 28.3.2024
Dear Duncan,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

2/10 Hirveä

Peter

Huonoa: Siisteys ja henkilökunta ja palvelu
Regin vastasi 4.4.2024
Dear Peter, Thank you very much for your feedback. Regards, Regin

10/10 Loistava

Marion

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Welcoming, clean, excellent location.
Yöpyi 1 yön maaliskuussa 2024
Hemant vastasi 28.3.2024
Dear Marion,Thank you for taking time giving us your feedback. I am glad you enjoyed your stay with us.

10/10 Loistava

Dawn

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Totally amazing stay. Loved the hotel will return in the future. Will see more hotels in this group
Yöpyi 1 yön maaliskuussa 2024
Hemant vastasi 16.3.2024
Dear Dawn,Thank you for your glowing review! We're thrilled to hear you had an amazing stay and we can't wait to welcome you back in the future. Looking forward to showing you more of what our group has to offer! Regards, Hemant

10/10 Loistava

Martijn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Martijn,Thank you very much for your review. Regards, Hemant

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ideal for Windsor Castle and local area
Yöpyi 2 yötä maaliskuussa 2024
Hemant vastasi 16.3.2024
Dear Richard,Thank you very much for your review. Regards, Hemant

2/10 Hirveä

Vinay

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Regin vastasi 4.4.2024
Dear Vinay,Thank you very much for your feedback. Regards, Regin

4/10 Huono

Rebecca

Yöpyi 1 yön helmikuussa 2024
Regin vastasi 4.4.2024
Thank you very much for your feedback. Regards, Regin

8/10 Hyvä

Christopher

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Good points of the Hotel were: Clean modern room, and corridor areas. Quiet and very little disturbance. Large vestibule and bar areas. Complimentary breakfast. Bad points were: Coffee machine with no coffee pods. No seat for the shower area. Reception staff member prioritising their mobile phone over their customer whilst attempting check in...Very rude. Overall, a good Hotel in the heart of Windsor, with several slight improvements required. Four Stars....
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Christopher,Thank you for your detailed feedback. We're glad to hear you appreciated the cleanliness and modernity of our rooms and corridors, as well as the quiet atmosphere and spacious common areas. We apologize for the issues you encountered, such as the lack of coffee pods and seating in the shower area, as well as any perceived rudeness from our reception staff member. Rest assured, we take your comments seriously and will work to address these areas for improvement. We're pleased to know you still found our hotel to be a good choice in Windsor, and we hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing to stay with us. Regards, Hemant

2/10 Hirveä

Rebecca

Yöpyi 1 yön helmikuussa 2024
Regin vastasi 4.4.2024
Dear Rebecca,Thank you very much for your feedback. Regards, Regin

10/10 Loistava

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Very clean and nice hotel, room was big enough, comfortable and quiet. Bathroom was clean, shower was powerfull. Everthing you could need. Breakfast was plentifull and good quality. Staff were excellent, friendly and helpfull.
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Simon,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found our hotel to be clean, comfortable, and well-equipped. Regards, Hemant

10/10 Loistava

C

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We enjoyed our brief stay.
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 16.3.2024
Dear C,Thank you very much for your review. Regards, Hemant

10/10 Loistava

Grace Ann

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place looks like posh. So neat and clean. The staff are friendly and accommodating. So convenient to train station, castle and shopping centre. One of the best hotels we ever stayed.
Yöpyi 2 yötä helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Grace Ann,Thank you for your fantastic review! We're thrilled to hear that you found our hotel posh, neat, and clean, and that our staff were friendly and accommodating. We're delighted that our convenient location near the train station, castle, and shopping center added to the enjoyment of your stay. It's truly rewarding to know that we've provided one of the best hotel experiences you've ever had. We can't wait to welcome you back for another exceptional stay! Regards, Hemant

4/10 Huono

Rebecca

Yöpyi 1 yön helmikuussa 2024
Regin vastasi 4.4.2024
Dear Rebecca,Thank you very much for your feedback. Kind regards, Regin

8/10 Hyvä

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Brian,Thank you for your feedback. Regards, Hemant

10/10 Loistava

Ann-Marie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely stay. This hotel is beautiful and so close to everything especially the castle. My only advice if driving make sure you book parking in advance as limited and we could not park and had to use a local car park.
Yöpyi 1 yön helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Ann-Marie,Thank you for your lovely review! We're thrilled to hear that you had a wonderful stay and found our hotel beautiful and conveniently located near the castle. We appreciate your advice regarding parking and apologize for any inconvenience you experienced. We'll certainly take your feedback into consideration to ensure a smoother experience for our guests in the future. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!Regards, Hemant

2/10 Hirveä

Wendy

Yöpyi 2 yötä helmikuussa 2024
Hemant vastasi 16.3.2024
Dear Wendy,Thank you for your feedback. Regards. Hemant