Thank you very much for your rating. We are really pleased that you enjoyed your stay with us so much. We hope to see you again soon. Kind regards from Wismar, Lisa Ruhrig Sales & Revenue Manager

Dear Guest, Thank you for your constructive criticism. We are aware that during your stay, unfortunately, not everything worked smoothly and there was an unfavorable chain of various events. Please, trust us, that this is not our standard, which we want to exemplify. We are currently in the starting phase and welcome your criticism to keep in mind what and how we can improve. We will send you an e-mail in a timely manner, in which we will go into the details in detail. We would be glad if you would give us another chance to show you that we can do better. We wish you all the best and send warm greetings from Wismar. Lisa Ruhrig Sales & Revenue Manager