Xu Pau Hotellit

”Great overnight trip”

”Great experience, room was really well designed”

”Really helpful crew and very neat and clean”

”Balloo was a wonderful host. This property offers a relaxing environment that boasts beautiful scenery with lush vegetation. The service has been second to none! 10/10 recommend this for your next stay! ”

”Capella cruise absolutely exceeded our expectation. We stayed in a family suite and the room was wonderful and spacious with unbelievable views from the balcony and windows. The food was fantastic and the itinerary was well put together. Kids had so much fun swimming. The time flew by. Would definitely recommend this cruise. Thank you to all the staff and the surprise birthday celebration that was done for our eldest child. ”

”It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!”

”The hotel and room was beautiful. However, the food was not up to the standard of Vietnamese or Western cuisine. It lacked the correct taste/seasoning. For an area such as Ha Long bay where the food options are not plentiful like Hanoi, the hotel must improve their overall food experience. ”

”Very nice and great location ”

”Huone oli todella siisti ja koko hotelli myös. Meidän erikois merkkipäivä huomioitiin hienosti hotellin toimesta”

”Top”

”We found the hotel to be stylish and well maintained, with a pool area that looked inviting. The outdoor pool water was a little chilly, but still fine for swimming. The free sauna was a nice perk, though cleanliness could be improved — the same cotton swab lay on the floor for three days, towels were scattered around, and the benches were worn with some nails sticking out. My wife visited the women’s sauna, where an Asian group of women were bathing in their underwear and someone was washing...

”Attention from the personnel was great”

”Very well organized and super high quality cruise. Everything sorted out and thought out superbly. Food also excellent. All things considered more than great value for money. Cruise Manager Mackie one of the most competent customer service professional I have met to date. And yes i have travelled a lot;) Go there. Period.”

”Excellent upmarket hotel, modern and sleek equipped with good amenities, located on top of steep road making it not ideal to walk around though, well presented reception staff but somewhat disorganised at the check-in hence in need of some improvement, all amenities very good, breakfast is a delightful buffet serving wide ranging menus appealing to every palate. Special thanks to Pattrick who extended valuable support to organise local travel, cruise bookings and airport transfers . Overall we...

”Great hotel in great condition with a perfect personnel. Simply excellent. Restaurants were also good. View from poolside quite amazing”

”Everything was perfect”

”Henkilökunta todella ystävällinen ja piti huolta koko vierailun ajan. Mielenkiintoiset ja kivat aktiviteetit. Siisti laiva ”