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Arvostelut: Hotel Alexander

3 out of 5
Hotel Alexander
Niederdorfstrasse 40, Zürich, ZH

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 332 kautta 566 arvostelua" "
Arvosana 8 - Hyvä. 190 kautta 566 arvostelua" "
Arvosana 6 - OK. 30 kautta 566 arvostelua" "
Arvosana 4 - Huono. 10 kautta 566 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 566 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Your Team-Alexander vastasi 12.2.2024
Dear Anonymous,Thank you very much for staying at Hotel Alexander Zurich. We appreciate your great rating. Hotel Alexander is very central located right in Old Town Zurich, just a view walking minutes away from many restaurants, bars, famous sights and shopping possibilities. During your stay you can profit from free entrance to Zurich Zoo and the art museum. We would be pleased to welcome you one day again. Until then we wish you all the best.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great choice to explore Zürich
Great location in the historical center of Zürich , good service
Yöpyi 5 yötä kesäkuussa 2023
Gian vastasi 28.6.2023
Dear Anonymous Guest,Thank you for your review of Hotel Alexander! We're delighted to hear that you made a great choice by staying with us to explore Zurich.Our location in the historical center of Zurich provides easy access to many attractions, allowing our guests to immerse themselves in the rich history and charm of the city.We are also glad that you enjoyed our good service. Providing excellent service is a top priority for us, and we strive to ensure that every guest feels well taken care of during their stay.Thank you for choosing Hotel Alexander, and we hope to have the pleasure of welcoming you back in the future for another wonderful experience.Best regards,GianHotel Alexander, Zurich

8/10 Hyvä

Matti

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2023
Gian vastasi 28.6.2023
Dear Mr. Matti,Thank you for your rating of 8 out of 10! We appreciate your feedback and are glad to hear that you had a positive experience at Hotel Alexander.We constantly strive to provide the best service possible, and we will take your feedback into account as we continue to improve and enhance our guest experience.If there are any specific areas where you believe we can further enhance our service, please feel free to let us know. We value your input and always strive to exceed our guests' expectations.Thank you again for choosing Hotel Alexander, and we hope to have the opportunity to welcome you back in the future for an even better stay.Best regards,GianHotel Alexander, Zurich

4/10 Huono

Jonna

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä maaliskuussa 2023
Team-Alexander vastasi 8.4.2023
Dear Jonna,thank you very much for your feedback.We conclude from your ranking that there is still room for improvement. We, at Hotel Alexander Zurich are always open for constructive feedback and for individual ideas.We wish you Happy Eastern and all the best from ZurichYour Team-Alexander

10/10 Loistava

Auli

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Erinomainen sijainti keskellä vanhaa kaupunkia ja muutaman minuutin kävelymatkan päässä keskusrautatieasemalta. Siisti huone, jossa jääkaappi ja hyvin toimiva ilmastointi. Erittäin ystävällinen henkilökunta. Tosi hyvä aamupala. Vahva suositus! Menisimme uudestaan!
Yöpyi 5 yötä heinäkuussa 2022
Monet terveiset ***Hotel Alexander Laura ja koko t vastasi 8.7.2022
Rakas Auli Kiitos, että otit aikaa antaa meille positiivista palautetta vierailustasi Hotel Alexanderissa. Isäntinä, joilla on sydän, olemme sitoutuneet kolmeen tärkeimpään arvoon: Ystävällisyys, laatu ja hyvinvointi. Kehut huoneista, sijainnista ja herkullisesta aamiaisesta tekevät meille hyvää, mutta niin suuri kehu henkilökunnalle on kaikkein hienoin tunnustus, ja se motivoi meitä jatkamaan johdonmukaisesti tällä tiellä. Toivomme, että Zürich jää sinulle positiiviseksi muistoksi, ja odotamme innolla, että saamme toivottaa sinut tervetulleeksi vieraaksemme uudelleen.

8/10 Hyvä

Tomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kiva hotelli vanhassakaupungissa
Hyvä sijainti ja siistit huoneet.Aamupala oli hyvä ja isona plussana aulassa oleva automaatti josta sai kahvia aina halutessaan.Ainoa huono puoli oli jos halusi mennä aikaisin nukkumaan niin varsinkin viikonloppuna huoneeseen kuuluva meteli hotellin viereisistä ravintoloista.Ystävällinen henkilökunta.
Yöpyi 4 yötä kesäkuussa 2022
Laura ja koko ***Hotel Alexander -tiimi vastasi 29.6.2022
Rakas Tomi Olemme erittäin tyytyväisiä, että valitsit Hotel Alexanderin vierailullesi. Haluaisimme kiittää sinua paljon arvostelustasi Hotels.com-sivustolla. On mukava lukea, että tunsit olosi niin mukavaksi kanssamme ja olit tyytyväinen kaikkiin hotellimme palveluihin. Toivomme, että Zürich jää sinulle positiiviseksi muistoksi, ja odotamme innolla, että saamme toivottaa sinut tervetulleeksi vieraaksemme uudelleen. Monet terveiset Zürichistä,

10/10 Loistava

Eevi

Yöpyi 4 yötä huhtikuussa 2022
Laura & the whole ***Hotel Alexander team vastasi 18.4.2022
Dear Eevi, Thank you for taking the time to provide us with positive feedback on your stay at our ***Hotel Alexander. We hope to welcome you again in the near future and remain with warm regards from Zurich.

10/10 Loistava

Esko

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sijainti ja hyvä parkkimahdollisuus. Ystävällinen henkilökunta
Yöpyi 4 yötä marraskuussa 2021
The Team Hotel Alexander vastasi 28.11.2021
Dear Esko, Thank you very much for your feedback. We are happy to read, that you could enjoy our central location, parking facilities, and friendly staff at Hotel Alexander Zurich. We would be pleased, to welcome you again. Until then we wish you all the best from Zurich.

8/10 Hyvä

Mika

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Weekend at Zurich.
Nice central location at old town. Close to everything. Some street noise from downstairs restaurant. Over all nice place for short weekend getaway for couples. Easy to get around with public transportation.
Yöpyi 2 yötä marraskuussa 2021
Laura & the entire ***Hotel Alexander Team vastasi 24.11.2021
Dear Mika Thank you for taking the time to provide us with positive feedback on your stay at our *** Hotel Alexander. We are glad that you were able to enjoy our central location. The location in the middle of the beautiful old town of Zurich means proximity to the main train station, the Limmat River, and the lake promenade. The renowned Bahnhofstrasse, as well as the university, are within easy reach. And the variety of culinary offerings in Niederdorf can hardly be surpassed. We hope to welcome you again in the near future and remain with warm regards from Zurich:

10/10 Loistava

Otto

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2020
Theo & Team Alexander vastasi 9.9.2020
Dear Otto, we are very pleased that you have chosen the Hotel Alexander for your stay in Zurich. We would like to thank you for your evaluation and hope to welcome you soon again in the Hotel Alexander. Theo and Team Alexander

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotelli sijaitsee vanhassa kaupungissa kävelyetäisyydellä n
Yöpyi 4 yötä joulukuussa 2018
Luigi & The Hotel Alexander Team vastasi 14.1.2019
Dear evaluator Thank you for taking the time to rate our hotel. We are very happy that you liked our central location. We would be pleased if you would visit us again soon. Kind Regards from the snow-covered Old Town of Zurich Luigi & the Hotel Alexander Team

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dani vastasi 16.1.2016
Dear Hotels.com traveller, Thank you very much for rating us with 5 stars on hotels.com. We wish you all the best and hope to welcome you soon again. Kind regards Tee staff from Hotel Alexander

10/10 Loistava

Fanny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Ludovic, Singapore

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a very nice hotel within walking distance of everything in Zurich, 5min walk away from the main train station Very friendly and helpful staff, breakfast is very nice too I will come again!
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Francis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very clean, recently updated. Rooms had all the amenities needed. Staff was friendly and helpful. Very good breakfast included.
Yöpyi 2 yötä huhtikuussa 2024
Your Team-Alexander vastasi 22.4.2024
Dear Francis, Thank you very much for your great review. We are very happy to read, that you could enjoy your stay with us right in the Oldtown Zurich and that our friendly staff has remained in good memory. It would be a pleasure to welcome you one day again. Until then wish you all the best, Your Team-Alexander

8/10 Hyvä

GIANLUCA

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 4.4.2024
Dear Gianluca,Thank you for choosing Hotel Alexander for your recent stay and for taking the time to share your experience with a 4 out of 5 review on Expedia. We are delighted to hear that you had a positive experience and appreciate your feedback, as it is essential in our continuous effort to improve and provide the best possible service to our guests.We would love to learn more about how we could have made your stay even more remarkable to achieve that perfect score. Please feel free to reach out to us with any specific suggestions or comments you have, as we are always eager to enhance our guest experience.We look forward to the opportunity to welcome you back in the future and aim to exceed your expectations next time. Thank you once again for your valuable feedback.Warm regards,

10/10 Loistava

Katrin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We felt so special and well Taken care of. The staff were so kind and helpful. We loved the VIP pass to the zoo and the art museum. We were near everything. Nice clean small rooms. Had everything we needed.
Yöpyi 2 yötä maaliskuussa 2024
Rina and Team-Alexander vastasi 10.3.2024
Dear Katrin,Thank you very much for staying with us and for your kind words for our friendly and helpful staff. During your stay you profit form free entrance to Zurich Zoo and the art museum. For tickets just contact our reception team directly. It would be a pleasure to welcome you one day again. Best regards from Zurich

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff. Great location.
Yöpyi 1 yön helmikuussa 2024
Your Team-Alexander vastasi 12.2.2024
Dear Paul,Thank you for staying with us at Hotel Alexander Zurich and thank you for your great rating. We are really happy to see, that you enjoyed your time in Zurich and that our friendly staff and central location, right in the Old Town could contribute to a wonderful stay. Many famous sights, restaurants and bars are just within walking distance - even Zurich lake is just a 10 minute walk away. We would be pleased to welcome you to another time again. Until then we wish you all the best from Zurich.

10/10 Loistava

LING MUI

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä helmikuussa 2024
Your Team-Alexander vastasi 11.2.2024
Dear Ling Mui, Thank you very much for staying with us, right in Old Town Zurich. Very central located, Hotel Alexander Zurich offers a perfect starting point for exploring the City with all its sights, restaurants and bars. During your stay you can profit form free entrance to Zurich Zoo and the art museum. Our reception team is happy to help you with the tickets. We would be pleased to welcome you another time in Zurich. Until then we wish you all the best.

10/10 Loistava

Elizabeth

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Team-Alexander vastasi 4.2.2024
Dear ElizabethThank you very much for your great feedback. We are so happy to read, that you could enjoy a wonderful stay with us right in Old Town Zurich. Many shopping possibilites, restaurants, bars and famous sights are just within walking distance.We would be pleased if we could welcome you one day again. Until then we wish you all the best from Zurich, Rina and Team-Alexander

8/10 Hyvä

Elizabeth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean hotel in Old Zurich. Stayed one night. Near the train station. Lots of dining options. Mini bar was included. Friendly staff at breakfast.
Your Team-Alexander vastasi 4.2.2024
Dear ElizabethThank you very much for your feedback on your stay at our Hotel Alexander in the heart of Zurich's Old Town. We are very pleased to hear that you appreciated the cleanliness of our hotel, the convenient location near the train station and the variety of dining options in the neighbourhood. We are delighted that the included minibar and the friendliness of our staff at breakfast made your stay more enjoyable. We hope you had an unforgettable time in Zurich and look forward to welcoming you again in the future.

10/10 Loistava

Douglas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good Solid Hotel in Old Town
Good solid hotel conveniently located in the old part of the city. Walking distance for shopping, restaurants and sites. They have museums passes, no charge. Great friendly staff that are extremely helpful. The rooms are clean and in good repair. They do have free parking.
Yöpyi 6 yötä tammikuussa 2024
Rina and Team-Alexander vastasi 4.2.2024
Dear Douglas,Thank you for your positive feedback about our Hotel Alexander Zurich and its location in the charming old town district! We are very pleased to hear that you enjoyed the proximity to shopping, restaurants and sights. We are proud that you emphasised our free museum passes and the helpful and friendly staff. It is very important to us that our guests feel comfortable in our clean and well-maintained rooms. We are also pleased that you mentioned the free car park. It was a pleasure to have you as our guest at Hotel Alexander Zurich and we hope to welcome you again soon!

10/10 Loistava

YA CHUN

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Rina and Team-Alexander vastasi 4.2.2024
Dear Ya Chun,Thank you very much for staying with us at Hotel Alexander Zurich. We are very happy to read, that you enjoyed your stay right in Old Town Zurich. Many restaurants, bars and shopping possibilities are just within walking distance. During your stay you can profit from free entrance to Zurich Zoo and the art museum. It would be a pleasure to welcome you one day again. Until then we wish you all the best from Zurich.

10/10 Loistava

Jerome

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great!
Yöpyi 1 yön joulukuussa 2023
Your Team Alexander vastasi 15.1.2024
Dear Jerome,Thank you for taking the time to share your feedback about your recent stay at Hotel Alexander. We are very happy to see you rated us with 5 stars.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Hotel Alexander in the future.Best regards,

10/10 Loistava

Adarsh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Your team Alexander vastasi 5.1.2024
Dear Adrash,Thank you very much for your time taken to rate us with a 10. We wish you all the best and hope we can welcome you soon again.Kind regard

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä joulukuussa 2023
Rina and Team-Alexander vastasi 4.2.2024
Dear JohnThank you very much for your stay at Hotel Alexander Zurich. We are so happy to read, that you could enjoy a great stay with us and that or central location, friendly staff and good breakfast could contribute to a wonderful stay. It would be a pleasure to welcome you one day again at Hotel Alexander Zurich.Until then we wish you all the best.

8/10 Hyvä

Xiaobo

Team-Alexander vastasi 5.2.2024
Dear XiaoboThank you very much for your amazing feedback. We appreciate your great ranking and are happy to see, that you enjoyed your stay at Hotel Alexander Zurich. Many restaurants, bars, shopping possibilities and famous sights are just a couple walking minutes away. During your stay you profit from free entrance to Zurich Zoo and the art museum. We would be pleased to welcome you one day again. Best regards from Zurich, Rina and Team-Alexander

2/10 Hirveä

Robert

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outside of my room was noisier than Oxford Circus, drunk people fighting and shouting until 2 AM requiring three separate phone calls to reception. I got zero sleep. I honestly have never stayed in a hotel with such continuous and unreasonable noise for so long, leaving me exhausted the next day.
Yöpyi 2 yötä joulukuussa 2023
Your Hotel Alexander Team vastasi 5.1.2024
Dear Robert, Thank you for taking the time to share your feedback with us. We apologize for the disturbance you experienced during your stay. We understand that noise disruptions can greatly affect the quality of your sleep and we sincerely apologize for the inconvenience caused. Your comments have been noted and we will make efforts to address this issue to ensure a more peaceful environment. We are located in the hart of the biggest city in Switzerland. Like all big cities it can get noisy especially on weekends. We wish you all the best. Warm regards

8/10 Hyvä

Sven

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 9.12.2023
Dear Sven,Thank you for taking the time to leave an 8 out of 10 rating for your stay at Hotel Alexander via Hotels.com. We are pleased to see that you had a positive experience with us.While your review didn't include specific comments, we are grateful for your high rating and take it as a sign that many aspects of your stay met your expectations. Our team is committed to providing excellent service and a comfortable environment for all our guests, and your feedback is a valuable indicator that we are on the right track.We would love to hear more about your stay if you have the time to share. Your insights and suggestions are important to us as they help us to continuously improve and tailor our services to better meet our guests' needs.Thank you again for choosing Hotel Alexander. We hope to have the pleasure of welcoming you back in the near future and aim to make your next stay with us even more enjoyable.Warm regards,

10/10 Loistava

Brandi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 8.12.2023
Dear Brandi,What a joy it is to receive your outstanding 10 out of 10 review on Hotels.com! At ***Hotel Alexander, we aim for nothing less than providing an exceptional experience, and it's heartwarming to know we hit the mark with your stay.Your great review are a testament to the dedication of our team, and we are immensely proud to have made such a positive impact on your visit. It's feedback like yours that inspires and motivates us to keep raising our standards.We are looking forward to the opportunity to host you again and to continue exceeding your expectations. Thank you for choosing ***Hotel Alexander, and please let us know if there's anything we can do to make your next stay even more memorable.With warmest regards and a heartfelt thank you,

8/10 Hyvä

Gloria

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean but with limited toiletries. Nothing fancy and no frills. Friendly staff. Convenient, right in midst of old town. Parking available for cars.
Yöpyi 1 yön marraskuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 30.11.2023
Dear Gloria,Thank you for taking the time to share your experience and for awarding us a 4 out of 5 rating on the Expedia booking platform. We are glad to hear that you found our rooms clean and our staff friendly during your stay at Hotel Alexander.We appreciate your feedback regarding the toiletries. While we aim to provide the essentials, we understand that guest preferences can vary, and we take note of your comment for our future considerations. Our focus is always on delivering comfort and convenience within the scope of a three-star establishment.We're pleased to know that our location in the midst of the old town added convenience to your visit, allowing you easy access to explore the charms of the area. Also, we're glad that our parking facilities met your needs, as we understand how important this aspect can be for our guests traveling with cars.We aim to provide a comfortable and welcoming environment for all our guests, and we are constantly looking for ways to enhance our services. Your feedback is invaluable in this process.Thank you once again for choosing Hotel Alexander, and we hope to have the opportunity to welcome you back in the future, perhaps exceeding your expectations and turning that 4 into a 5!Warm regards,

10/10 Loistava

??

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the staff were kind and polite. Good location, close to the central tram. I want to go again.
Yöpyi 6 yötä marraskuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 20.11.2023
Dear guest,Thank you so much for your wonderful 5-star review of Hotel Alexander on Expedia! We are thrilled to hear that you found our staff kind and polite. It's always heartening to know our efforts to provide exceptional service are appreciated.We're also glad that our location close to the central tram added convenience to your stay, making your exploration of the area easier and more enjoyable.Hearing that you would like to visit us again is the highest compliment we could receive. We look forward to welcoming you back to Hotel Alexander in the future. Please do not hesitate to reach out to us for any assistance in planning your next stay.Warm regards,

10/10 Loistava

Deborah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at the hotel were so helpful and friendly. They offered so many services such as stamps, umbrellas and wifi boxes. Breakfast was great with real scrambled eggs and bacon. The rooms were immaculate. We definitely recommend this hotel
Yöpyi 3 yötä marraskuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 16.11.2023
Dear Deborah,Thank you so much for your wonderful 5-star review on Expedia! We are thrilled to hear that you had such a positive experience with us. Our team strives to provide exceptional service and amenities, and it's heartening to know that our efforts, from offering stamps and umbrellas to ensuring fast wifi, made your stay more comfortable. We're especially glad that you enjoyed our breakfast selection featuring real scrambled eggs and bacon. Your kind words about our immaculate rooms are greatly appreciated as well.Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for choosing us for your stay and for taking the time to share your experience.Warm regards,

6/10 OK

Kate

Hyvää: Siisteys
Yöpyi 2 yötä marraskuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 16.11.2023
Dear Kate,Thank you for taking the time to share your feedback with us regarding your recent stay at Hotel Alexander. We appreciate your honest insights as they are crucial for us to understand where we can improve.We are sorry to hear that your experience did not entirely meet your expectations. We aim to provide our guests with the highest standards of service and comfort, and it seems we fell short in this instance. If you could provide more specific details about the aspects of your stay that were not satisfactory, it would greatly help us in addressing these issues promptly and efficiently.Your feedback is invaluable to us, and we hope you will consider staying with us again. We would love the opportunity to provide you with the exceptional experience that so many of our guests have grown fond of.Thank you once again for your review, and we look forward to the chance to serve you better in the future.Warm regards,

10/10 Loistava

Thierry

Yöpyi 1 yön marraskuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 7.11.2023
Dear Thierry,We are sincerely grateful for your perfect score review on Hotels.com. It brings us immense joy to learn that you thoroughly enjoyed your experience at Hotel Alexander.Your satisfaction is the highest accolade for us, and it motivates our team to continue delivering the exceptional service and memorable stays that our guests deserve.Thank you for choosing us for your stay. We look forward to the pleasure of welcoming you back in the future for another exceptional visit.Warm regards,

10/10 Loistava

Harsh

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent and helpful staff. Mr. Marc helped us with a few sightseeing plans and informed us about the local transportation ( trams ). The visit to zurich was successful due to this. Nice coffee machine in the lobby. Good breakfast. The room size is a bit smaller than other places, but it did not matter much. We are happy that we stayed there.
Yöpyi 4 yötä lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 6.11.2023
Dear Harsh,We are thrilled to receive your 5-star review on Expedia and are so grateful that you took the time to share your experience at Hotel Alexander!It brings us immense pleasure to know that our staff, especially Mr. Marc, were able to contribute positively to your visit to Zurich by assisting with sightseeing plans and providing information on local transportation. Our team takes great pride in offering helpful, personalized service to ensure that our guests have a memorable stay.We're glad to hear that you enjoyed the amenities like the coffee machine in the lobby and our breakfast selection. We strive to provide a comfortable and inviting atmosphere, complemented by such conveniences.We understand that room sizes in historic city center hotels can be a surprise to some of our guests, and we appreciate your understanding and flexibility on this matter. It's wonderful to know that this aspect did not diminish the enjoyment of your stay.Your satisfaction and happiness are our highest rewards, and we are delighted that you chose to stay with us. Should your travels bring you back to Zurich, we hope to have the pleasure of welcoming you again at Hotel Alexander.Warm regards,

8/10 Hyvä

Dave

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel is in a good location close to the main train station and river. Decent breakfast. Lots of restaurants and shopping right outside the hotel. I arrived early and was able to check in right away which was very nice. Front desk staff were very helpful and friendly. Room is fairly small but suitable for sleeping. Bed was fairly comfortable. Room was clean however there was a strange clicking sound coming from the wall in my room which was annoying and quite concerning. After travelling all night I just wanted to sleep so I didn't see if there was another room available. When booking with Expedia, this is a VIP hotel. I did not receive any of the VIP benefits (ex. free room upgrade).
Yöpyi 3 yötä lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 6.11.2023
Dear Dave,Thank you for taking the time to review your stay with us at Hotel Alexander and for awarding us a positive 4 out of 5 points. It's wonderful to hear that you found our location convenient for exploring the city and that the variety of nearby dining and shopping options added value to your visit. We're also glad that you enjoyed our breakfast selection and that our front desk staff made a positive impression with their helpfulness and friendliness.We're pleased that we could accommodate your early arrival with a swift check-in process; we understand how refreshing it can be to settle into your room after a long journey.Regarding the VIP benefits through Expedia, we sincerely apologize for any misunderstanding. We strive to provide upgrades and free parking whenever possible, as a part of the VIP benefits. However, these perks are indeed subject to availability, especially during periods when the hotel is fully booked. We regret any disappointment this may have caused, and we want to thank you for your understanding of the constraints we sometimes face in this regard.Your feedback about the room size and comfort is valued, and it’s good to know that the bed met your comfort needs and the room was up to our cleanliness standards. Regarding the clicking sound you mentioned, we apologize for this inconvenience. Please know that our team is always on hand to address any concerns or issues, and we would have been more than willing to investigate this for you or find an alternative solution to ensure your complete comfort.We appreciate your feedback as it enables us to improve and continue to provide our guests with the best possible experience. We hope to have the opportunity to welcome you back in the future, and if there’s anything we can do to make your next stay even more comfortable, please don’t hesitate to let us know.Warm regards,

10/10 Loistava

Clarisse Joy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Receptionists were very welcoming and helpful. The facility was modern yet cozy and clean. The only con was it can get pretty noisy at night since it’s close to many restaurants and bars. I think it was a perfect stay as it was also close to the Zürich Airport.
Yöpyi 1 yön lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 6.11.2023
Dear Clarisse Joy,Thank you for taking the time to leave us such a wonderful review and for giving us a perfect rating on Expedia. We are thrilled to hear that our reception team made you feel welcomed and were helpful during your stay. Our staff strives to provide outstanding service, and it's encouraging to know that their efforts have resonated with you.We're delighted that you found the hotel's facilities to your liking, with a balance of modernity and coziness, and that the cleanliness of our environment met your expectations. We constantly work hard to maintain a high standard for our guests.We understand your comment regarding the noise at night due to our central location amidst restaurants and bars. While the lively surroundings contribute to the vibrant Zurich experience, we also appreciate that it can impact our guests' rest. Please know for any future visits, we are more than willing to assist in allocating a room that is as quiet as possible, so do let us know your preference.It’s wonderful to learn that our location was not only convenient for enjoying the local nightlife but also for your travel to Zurich Airport. We are glad that this made for a seamless and stress-free end to your stay.Once again, thank you for choosing Hotel Alexander. We hope to have the pleasure of welcoming you back for another perfect stay in the near future.Warm regards,

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location essy to walk from main station stsff friendly clesn hotel good breakfast
Yöpyi 2 yötä lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 6.11.2023
Dear Mark,We are truly grateful for your generous review and perfect rating following your stay with us at Hotel Alexander. It is heartening to know that our location served you well, offering convenient access from the main station and that our team's friendliness contributed positively to your experience.Your commendation on the cleanliness of our hotel is very much appreciated. We take great pride in maintaining high standards and it's rewarding to hear when this is noticed and appreciated by our guests.We're also delighted to learn that you enjoyed our breakfast offerings. We understand the importance of starting the day with a satisfying meal and we're glad we could provide that for you.It's our aim to provide a welcoming and comfortable environment for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to host you again should your travels bring you back to Zurich.Warmest regards,

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Old town
Yöpyi 2 yötä lokakuussa 2023
Your Team-Alexander vastasi 29.10.2023
Dear John, Thank you very much for your feedback. We are happy to read, that you enjoyed our very central location in Zurich.Located, right in Oldtown Zurich Hotel Alexander offers a perfect starting point for exploring the City with all its sights, restaurants, bars and shopping possibilities.It would be a pleasure for us to welcome you one day again. Until then we wish you all the best from Zurich.

10/10 Loistava

RODRIGO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Your Team-Alexander vastasi 22.10.2023
Dear RodrigoThank you very much for staying at Hotel Alexander Zurich. It was a pleasure to have you as our guest.Very central located right in Old Town Zurich, many restaurants, bars and shopping possibilities are just within walking distance. During their stay our guest can profit from free entrance to Zurich Zoo and the art museum, as well as free use of our portable wifi hotspots.We would be very happy to welcome you one day again. Until then we wish you all the best.

10/10 Loistava

RYAN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super great staff
Room was upgraded for free before I got there. Staff was beyond helpful and did everything they could that I asked of them. Lots and lots of restaurants and shopping in the area. Its a busy neighborhood, but safe. I'd stay again
Yöpyi 2 yötä lokakuussa 2023
Team-Alexander vastasi 22.10.2023
Dear RyanWe would like to thank you very much for your kind review. We are very pleased to hear that you were happy with your stay at Hotel Alexander Zurich.It is great to know that you received a complimentary room upgrade and that our staff were so attentive and helpful to you. We go out of our way to ensure that our guests feel comfortable and well looked after and it is great to hear that we were able to meet your expectations.You seem to have enjoyed the location of our hotel, surrounded by numerous restaurants and shopping opportunities. We are proud to be in a vibrant neighbourhood that offers our guests a wealth of activities and amenities.It is very gratifying to hear that you felt safe in our neighbourhood and are willing to stay with us again. We would be delighted to welcome you back again and look forward to being at your disposal for your next stay.Thank you again for your positive feedback. We look forward to seeing you again!All the best from ZurichRina and Team-Alexander

6/10 OK

Jennifer

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We stayed here for the location as it was walkable to old town, Zurich HB, and many other points of interest. So for location, it was great. For sleep on the other hand, choose somewhere else. We seriously underestimated the noise that we would hear in the room until 2am and then starting around 7:30am we’d hear noise from workers in the street. They gave us earplugs but the only way to reduce it is to close the window and then the room got really hot and stuffy (even in October when we stayed it was hot with the window closed). Staff was friendly, lobby had coffee/water fill station, and breakfast was fine as well. All in all, if we had gotten better sleep, it would have been an awesome stay.. but if street noise would bother you at night, be mindful of the bars open right around it.
Yöpyi 3 yötä lokakuussa 2023
Team-Alexander vastasi 22.10.2023
Dear JenniferThank you for taking the time to share your experience at Hotel Alexander Zurich. We are pleased to hear that you enjoyed the location of Hotel Alexander and appreciated the convenience of being close to the Old Town, Zurich Central Station and other attractions.However, we are sincerely sorry to hear that you found your sleep affected due to street noise. We understand the importance of a restful night's sleep and we are sorry that we could not meet your expectations in this regard. We appreciate your feedback regarding the earplugs provided and will ensure that we take all possible steps to minimise the noise levels in our rooms so that future guests have a more pleasant experience.We are pleased that you spoke positively about our friendly staff and the amenities in our lobby, as well as the breakfast. We will continue to work hard to provide our guests with a pleasant stay and your suggestions will help us improve.We hope that you will give us the opportunity to welcome you again in the future. We will make sure that your next stay will be even more enjoyable. Thank you for your valuable feedback.Best regardsRina and Team-Alexander

10/10 Loistava

Jerry

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although the area was very expensive food-wise, it was a good choice due to the proximity to the city and train station
Yöpyi 2 yötä lokakuussa 2023
Your Team-Alexander vastasi 16.10.2023
Dear Jerry,thank you very much for your great feedback. Hotel Alexander is indeed very central located, right in Old Town Zurich. Many restaurants, bars, shops and famous points of view are just within walking distance. During your stay you profit from free entrance to Zurich Zoo and the art museum.We would be pleased to welcome you one day again at Hotel Alexander Zurich.Best regards

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Yöpyi 1 yön lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 15.10.2023
Dear GuestThank you so much for taking the time to share your feedback about your recent stay at ***Hotel Alexander. We truly appreciate your valuable input, and we're thrilled to hear that you had a positive experience with us, earning us an impressive 8 out of 10 points.Your satisfaction means the world to us, and we are delighted to have met your expectations during your stay. It's our goal to provide exceptional service and comfortable accommodations, and it's rewarding to know that we hit the mark.If there are any specific aspects of your stay that stood out to you or any suggestions for how we can make your next stay even better, please don't hesitate to let us know. Your insights are invaluable to us as we continually strive to enhance our guests' experience.We genuinely look forward to hosting you again at ***Hotel Alexander in the future. We're committed to maintaining the high standard of service that you experienced during your recent visit, and we can't wait to welcome you back with open arms.Once again, thank you for choosing us for your stay, and we hope to see you soon!Warm regards,

10/10 Loistava

Andres

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 15.10.2023
Dear Andres,We wanted to take a moment to express our heartfelt gratitude for your fantastic 5 out of 5 point review of ***Hotel Alexander on Expedia. Your positive feedback has brightened our day, and we are thrilled to know that you had such a wonderful experience during your stay.Your kind words truly motivate and inspire our team to continue providing exceptional service and maintaining the high standards that we aim for. It's guests like you who make our efforts truly rewarding.If you have any additional comments or suggestions that could further enhance our guest experience, please do not hesitate to share them with us. Your insights are invaluable as we continuously strive to improve.We hope to have the privilege of hosting you again in the future. When you return, we'll do our utmost to ensure your next stay is just as memorable as this one.Thank you once again for choosing ***Hotel Alexander, and we look forward to welcoming you back with open arms!Warmest regards,

10/10 Loistava

Svein Kaare

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Flott opphold. Har vert gjest ved dette hotellet tidligere og har alltid vert fornøyd 😊
Yöpyi 4 yötä lokakuussa 2023
Laura-Lou Di Lauro - Resepsjon ***Hotel Alexander vastasi 15.10.2023
Kjære Svein Kaare,Tusen takk for at du deler din fantastiske 10 av 10 poengs anmeldelse av ***Hotel Alexander på Hotels.com. Vi er glade for å høre at du hadde nok et flott opphold hos oss, og din lojalitet betyr mye for oss!Det er alltid en glede å ønske tilbakevendende gjester som deg velkommen. At du fortsatt har tillit til hotellet vårt, og de fine ordene dine, er den største komplimenten vi kan få. Det gleder oss å høre at vi har innfridd forventningene dine, og vi har som mål å fortsette å overgå dem i fremtiden.Hvis det er noe spesielt du liker ved oppholdet ditt hos oss, eller hvis du har forslag til hvordan vi kan gjøre ditt neste besøk enda bedre, er du hjertelig velkommen til å dele dem med oss. Tilbakemeldingene dine er uvurderlige for at vi skal kunne gi deg en enestående gjesteopplevelse.Vi gleder oss til å få deg tilbake som gjest på ***Hotel Alexander. I mellomtiden ønsker vi deg en god reise og ser frem til å være vertskap for deg igjen snart.Med vennlig hilsen,

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From the moment we arrived until the moment we left the staff were brilliant. They were helpful, polite and very courteous. The hotel was clean and quiet. The hotel location is great for everthing you would want in Zurich. I would go back in a moment
Yöpyi 3 yötä lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 15.10.2023
Dear David,Thank you ever so much for taking the time to share your fantastic 5 out of 5 point review of ***Hotel Alexander on Expedia. Your kind words have truly warmed our hearts, and we are delighted to hear about your wonderful experience during your stay with us.Our team at ***Hotel Alexander takes great pride in providing exceptional service to our valued guests, and we are thrilled to know that you found our staff to be helpful, polite, and courteous throughout your stay. Your praise means the world to us, and we will be sure to pass on your compliments to our dedicated team members.It's also wonderful to hear that you found the hotel clean and quiet, and that our location was convenient for everything you needed in Zurich. We're pleased to have contributed to your enjoyable visit to this beautiful city.We can't wait to welcome you back to ***Hotel Alexander whenever you decide to return. Your continued support and enthusiasm mean the world to us, and we're looking forward to providing you with another memorable experience.Should you have any special requests or preferences for your next stay, please don't hesitate to let us know. We're here to ensure your next visit is even more delightful.Warmest regards,

10/10 Loistava

HELEN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel Alexander is in the center of restaurant rows, close to the train station and shopping that makes it very convenient for guests. The staff are very friendly and accommodating. We will definitely stay again here on our next visit to Zurich.
Yöpyi 6 yötä lokakuussa 2023
Laura-Lou Di Lauro - Reception ***Hotel Alexander vastasi 15.10.2023
Dear Helen,Thank you so much for taking the time to share your wonderful 5 out of 5 point review of ***Hotel Alexander on Expedia. Your kind words brightened our day, and we are thrilled to hear that you had such a fantastic experience during your stay with us.It's great to know that our central location, near restaurants, the train station, and shopping areas, added convenience to your visit. Zurich indeed has so much to offer, and we're delighted that you found our hotel to be perfectly situated.We're especially pleased to hear that you found our staff to be very friendly and accommodating. Providing exceptional service and making our guests feel at home is our top priority, and your compliments are truly appreciated. We'll be sure to share your kind words with our dedicated team.We can't wait to welcome you back to ***Hotel Alexander on your next visit to Zurich. Your return is something we eagerly look forward to, and we'll do our utmost to make your next stay just as enjoyable as this one.If there's anything specific you'd like during your next stay, please don't hesitate to let us know. We're here to ensure your stay is nothing short of perfect.Warmest regards,