Marnie, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the out-of-service elevator. We're addressing the issue promptly to ensure it doesn't happen again. Your understanding is greatly appreciated.

We are grateful for your positive feedback! Thank you for the 5/5!!

Thank you so much for your 5/5 rating!!

Thank you for the 4/5 rating. We appreciate you taking the time to share your experience. I sincerely apologize for the gym being unavailable. Please know that we're addressing this issue caused by someone taking the kill switch with them. We're committed to providing all amenities as advertised and hope you'll choose us again for a future stay!

Hey Larry! Thank you for the positive rating!

Thank you for the amazing 5/5 rating! It means the world to know we have such a friendly and helpful staff. I'm the new General Manager here, and providing exceptional guest experiences is my focus. We're also incredibly excited about the upcoming renovation (scheduled for late 2024/early 2025), which will help us continue to exceed your expectations.

Thank you for sharing your honest feedback. I'm incredibly disappointed and sincerely apologize for the significant inconvenience caused by the broken elevator, especially given your injury. I understand how difficult and frustrating this must have been for you, and the lack of immediate resolution is completely unacceptable.I'm the new General Manager here, and I take guest comfort and satisfaction seriously. Unfortunately, the elevator breakdown was caused by severe damage that required ordering a new motor, causing a longer repair time than anticipated. We've now implemented new procedures to prevent such incidents and better handle future elevator issues.We absolutely should have offered you a more accessible room immediately. I'm addressing this with our staff to ensure we prioritize guests' needs in similar situations. Please know that we truly regret the negative impact this had on your stay and are determined to make the necessary changes.

Thank you for the wonderful 5/5 rating! It's so great to hear you enjoyed your stay and found everything to be nice and organized. I'm the new General Manager here, and providing a positive and welcoming experience is incredibly important to me. Keep an eye out for our upcoming renovation (late 2024/early 2025) – we're confident it will make your future visits even better!

Thank you for the amazing 5/5 rating! I'm so happy to know you found our team friendly and helpful, and that you enjoyed your stay. I'm the new General Manager, and my focus is ensuring that all guests enjoy this same positive experience. We're also excited about the upcoming renovation (late 2024/early 2025), which will help us elevate your future stays even further.

hank you for bringing these alarming concerns to our attention. I'm incredibly disappointed and sincerely apologize for the unacceptable condition of your room. The issues you describe, including the moldy smell, malfunctioning doors, and signs of damage, are completely unacceptable and fall drastically short of our standards.I'm the new General Manager, and I'm taking this situation very seriously. I've launched an immediate and thorough investigation into the room you stayed in and the entire property to understand how this happened. We're implementing new maintenance protocols to ensure that safety and room functionality are prioritized and that issues are identified and fixed proactively.Additionally, we're committed to retraining our staff to properly address such concerns and ensure that this never happens again.While I understand that this doesn't change your previous experience, please know that guest safety and satisfaction are our highest priorities. We truly regret the negative impact this has had on you, and we're determined to make the necessary changes.

Thank you for taking the time to give us a 4/5 rating! We appreciate your feedback. I'm the new General Manager here, and I'm interested in learning what would have made your experience a perfect 5/5. Please feel free to share any suggestions you may have, as we are always striving to improve!We hope to welcome you back again soon so we can show you the positive changes we're making.

Thank you so much for the fantastic 5/5 rating! Your wonderful feedback makes our day, and I'll be sure to share your praise with the team. It's truly motivating! I'm the new General Manager, focused on providing excellent service, and it's great to know we're on the right track.

Thank you for bringing these alarming concerns to our attention. I'm deeply disappointed and sincerely apologize for the significantly deteriorated condition of the property that you experienced. Reading your feedback is disheartening, as the numerous issues you've outlined are far below our standards.I'm the new General Manager, and guest satisfaction is my top priority. Clearly, we have a lot of work to do. I've launched a thorough investigation into each of the issues you've raised. Maintenance and repairs are our immediate focus to address faulty doors, the pool, the elevator, and any non-functional in-room amenities.We're also reassessing and retraining our housekeeping protocols to ensure a comfortable and welcoming environment. While our major renovation is planned for late 2024/early 2025, we're committed to maintaining the property to the highest standards until then.Thank you for highlighting these areas where urgent improvement is needed. We truly regret that your stay fell so short of expectations, and we're determined to make significant changes.

Thank you so much for taking the time to give us a 4/5 rating! We're glad you had a positive overall experience. I'm the new General Manager, and I'd love to know what it would take to make your next stay a perfect 5/5. We value your feedback and are always looking for ways to improve.We hope to welcome you back again soon!

Mario, Thank you so much for the 5/5!

Thank you so much for taking the time to give us a fantastic 5/5 rating! We're thrilled to hear that your suite was clean and spacious - it sounds like it was the perfect fit for your needs.I'm the new General Manager here, and providing comfortable and well-maintained accommodations is a top priority. Guest feedback like yours motivates us to continue upholding those standards!We hope to welcome you back again soon!

Thank you so much for taking the time to give us a 4/5 rating! We're glad to hear you found our rooms clean and the staff friendly.I'm the new General Manager here, and I appreciate your feedback about the breakfast. We're always looking for ways to improve our offerings, and your input is valuable. While we're glad you understand it's complimentary, we don't want "free" to mean sacrificing taste and quality.Thank you again for the feedback and for choosing us. We hope to welcome you back sometime soon!

Thank you so much for the amazing 5/star review! We're thrilled to hear that you found our staff friendly, the room clean, and the breakfast delicious. It's fantastic to know we delivered on all these key aspects!We're also very happy to hear that our front desk staff was able to help you recover your lost phone! I'm the new General Manager, and creating a helpful and welcoming environment is a top priority for our team. We're glad we could provide some peace of mind during what could have been a stressful situation.

Thank you SO MUCH for the amazing 5/5 rating! It absolutely makes our day to know we've provided an exceptional experience!I'm the new General Manager, and my entire team is committed to delivering outstanding service, cleanliness, and comfort. Your support motivates us to continue exceeding expectations!We can't wait to welcome you back again soon!

Thank you so much for taking the time to give us a 5/5 rating! We're thrilled to know you enjoyed your stay.I'm Brandon, the new General Manager here, and positive feedback like yours motivates us to continue providing top-notch service, cleanliness, and a comfortable environment for all our guests. We're also excited about the renovation planned for late 2024/early 2025, which will enhance our hotel even further.We'd love to welcome you back again – thanks for choosing us!

Thank you for taking the time to share your feedback. I'm Brandon, the new General Manager, and I sincerely apologize that your stay fell short of expectations. Your comfort is extremely important to me.I'm personally investigating the issues you mentioned with the TV size, bed, and sheets. We're committed to making ongoing improvements, and guest feedback like yours is crucial in highlighting areas for attention. We're also excited about the planned renovation (late 2024/early 2025), which will address many aspects of our hotel for enhanced guest comfort.

Thank you so much for taking the time to give us a 5/5 rating! We're overjoyed that you had a wonderful experience.I'm Brandon, the new General Manager, and your positive feedback inspires us to continue providing excellent service, cleanliness, and comfort for all our guests. We're also excited about the renovation planned for late 2024/early 2025, which will only improve our hotel.We'd love to welcome you back again – thanks for choosing us!

Thank you for taking the time to provide your feedback. While we're glad your stay wasn't entirely negative, I sincerely apologize for the shortcomings in cleanliness, room upkeep, and the bathroom issues you encountered.I'm Brandon, the new General Manager, and I take guest experiences like yours very seriously. I'm immediately addressing your concerns with our housekeeping and maintenance teams, highlighting where we need to raise our standards. Additionally, the renovation we have planned for late 2024/early 2025 will directly address the need for updating and will give us the opportunity to deliver a consistently refreshed experience.I hope you'll consider giving us another chance in the future to show you the positive impact of the changes we're making.

Thank you for taking the time to share your experience and for the positive comments about our location, comfort, and breakfast. We're pleased that you had a positive stay overall.I'm Brandon, the new General Manager, and I sincerely apologize about the TV issue in your room. We'll look into the cable/digital box to ensure this doesn't happen again. I also understand your point about the hotel's appearance, and I'm happy to share that we have a full renovation planned for late 2024/early 2025. This will completely revitalize the property!Thank you for your understanding. We truly appreciate your feedback and hope you'll choose us again in the future to experience the improvements we're making.

Thank you so much for taking the time to give us a 5/5 rating! We're overjoyed that you had a wonderful experience.I'm Brandon, the new General Manager, and your positive feedback inspires us to continue providing excellent service, cleanliness, and comfort for all our guests. We're also excited about the renovation planned for late 2024/early 2025, which will only improve our hotel.We'd love to welcome you back again – thanks for choosing us!

Thank you so much for taking the time to give us a 5/5 rating and for your kind words! We're thrilled that you enjoyed the cleanliness of our hotel and found our staff to be polite.I'm Brandon, the new General Manager here, and providing exceptional service and maintaining a spotless environment are top priorities for me. We're also excited about our renovation in late 2024/early 2025, which will further enhance our hotel.We'd love to welcome you back again. Thanks so much for choosing us!

Thank you so much for taking the time to give us a perfect 5/5 rating! It means the world to know you enjoyed your stay.I'm Brandon, the new General Manager, and my team is dedicated to providing a positive experience through excellent service, cleanliness, and comfort. We're also excited about the upcoming renovation (scheduled for late 2024/early 2025), which will help us elevate our hotel even further.We'd love to welcome you back again in the future!

Thank you so much for taking the time to give us a 5/5 rating! It's incredibly motivating to know you enjoyed your stay.I'm Brandon, the new General Manager, and my team is committed to delivering an exceptional experience through fantastic service, cleanliness, and comfort. We're also thrilled about the renovation planned for late 2024/early 2025, which will only improve our hotel.We hope to have the honor of welcoming you back again soon!

Thank you for taking the time to share your experience. I am extremely disappointed to learn about the uncleanliness of your room and the presence of a used marijuana cigarette. This falls far short of the standards we strive for, and I sincerely apologize for the negative impact it had on your stay.I'm Brandon, the new General Manager, and I take guest experiences like yours very seriously. I have personally reviewed the pictures you left with the front desk attendants, and I am following up with our housekeeping team to understand how such a lapse in cleanliness occurred. We will be taking appropriate corrective actions to ensure this doesn't happen again.Additionally, I am launching an immediate investigation into how a marijuana cigarette ended up in a guest room. This behavior goes against our strict no-smoking policy and will be dealt with accordingly.

Thank you for sharing your positive experience at our hotel. As the new General Manager, having joined the team about a month ago, I'm thrilled to hear that you found your room comfortable and our location convenient for exploring the local dining and shopping options. Our charming town indeed has a lot to offer, and I'm glad you had a chance to enjoy it. I'm here to ensure that we focus on enhancing our maintenance, cleanliness, and customer service standards. Moreover, we're excited about our upcoming renovation scheduled for the end of 2024 or early 2025, which aims to further improve our facilities and guest experience. We look forward to welcoming you back on your next visit to our very nice town.

Thank you for taking the time to share your experience. I'm pleased to introduce myself as the new General Manager of the hotel, having joined the team about a month ago with a firm commitment to elevate our standards in maintenance, cleanliness, and customer service. I'm excited to inform you that we are also planning a significant renovation by the end of 2024 or early 2025 to enhance our facilities and ensure an even more comfortable and satisfying stay for our guests. Your feedback is invaluable to us as we continue to improve and provide the best possible service. We look forward to welcoming you back in the future to experience our renewed and upgraded hotel.

Thank you for taking the time to share your experience. I'm pleased to introduce myself as the new General Manager of the hotel, having joined the team about a month ago with a firm commitment to elevate our standards in maintenance, cleanliness, and customer service. I'm excited to inform you that we are also planning a significant renovation by the end of 2024 or early 2025 to enhance our facilities and ensure an even more comfortable and satisfying stay for our guests. Your feedback is invaluable to us as we continue to improve and provide the best possible service. We look forward to welcoming you back in the future to experience our renewed and upgraded hotel.

Thank you for sharing your experience with us. As the new General Manager, who took over the reins about a month ago, I'm focused on prioritizing maintenance, ensuring cleanliness, and significantly improving our customer service to enhance your stay. We're also looking forward to a scheduled renovation by the end of 2024 or early 2025, which we believe will elevate your future experiences with us. Your feedback is invaluable as we strive to make these improvements. We're committed to providing you with a comfortable and enjoyable stay every time you choose us. Thank you for your support, and we hope to see you again soon to witness the positive changes firsthand.

Thank you for your positive review and for rating us an 8/10. As the new General Manager, having taken the helm just a month ago, I'm heartened to hear your experience was largely positive. My focus is on enhancing our commitment to maintenance, cleanliness, and elevating our customer service levels. Additionally, we are excitedly anticipating a comprehensive renovation slated for the end of 2024 or early 2025, aiming to further improve our guest experience. Your feedback is crucial as we strive for excellence and look forward to making your next stay even more enjoyable. Thank you for choosing us, and we hope to welcome you back to experience the enhancements firsthand.

Thank you so much for sharing your feedback about your recent stay with us. I’m thrilled to hear that our location provided easy access for you and your dogs, along with plenty of grassy areas for walks. Ensuring our guests and their furry friends feel comfortable and welcome is a top priority for us.As the new General Manager, who joined the team about a month ago, my focus is on enhancing our hotel’s maintenance, cleanliness, and customer service to ensure we meet and exceed the expectations of our guests. I’m also excited to announce that we are slated for a comprehensive renovation by the end of 2024 or early 2025. This renovation is part of our ongoing commitment to improving the guest experience and refreshing our facilities.Your satisfaction is very important to us, and we’re committed to making continuous improvements to serve you better. We look forward to having the opportunity to welcome you back in the future, so you can see firsthand the positive changes we’re making.Thank you again for choosing to stay with us, and please feel free to reach out if there’s anything we can do to make your next stay even more enjoyable.

Thank you for taking the time to share your experience. I'm truly sorry to hear about the issues you encountered during your stay with us. It's clear we fell short of providing you with the quality and comfort you deserved, and for that, I sincerely apologize.I recently stepped into the role of General Manager here, with a strong commitment to focusing on maintenance, cleanliness, and elevating our customer service standards. Your feedback is invaluable as it highlights areas that urgently need our attention.I also want to inform you that we are in the planning stages for a comprehensive renovation set to begin by the end of 2024 or early 2025. This renovation will address the very concerns you've raised, among other improvements, to ensure our hotel meets the high standards our guests expect and deserve.I understand how disappointing this experience must have been for you, and I would appreciate the opportunity to discuss how we can make this right. Our team is dedicated to ensuring that every guest has a pleasant and comfortable stay, and I hope we can demonstrate our commitment to this promise should you choose to stay with us again in the future.

Thank you for sharing such a positive review of your recent stay at La Quinta. We are thrilled to hear that you and your family enjoyed your time with us, appreciating our friendly staff, clean rooms, and the overall experience. It's wonderful to know that our location's convenience to shopping and dining options added to your satisfaction, and that the lighting around our building contributed to your sense of safety.I'm excited to introduce myself as the new General Manager of this property. Having joined the team about a month ago, I am deeply committed to focusing on enhancing our maintenance, cleanliness, and customer service efforts. Our goal is to ensure that every guest has a memorable and comfortable stay, and feedback like yours confirms we are on the right path.Hearing that you're planning to return for another stay is the highest compliment we could receive. Please know we are dedicated to making each visit better than the last, and we eagerly look forward to welcoming you and your family back.Thank you once again for choosing La Quinta for your lodging needs. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I'm truly sorry to hear about the challenges you faced, including the water damage from a burst pipe, cleanliness issues in your room and the elevator, as well as the inconvenience with the toilet. These issues are certainly not up to the high standards we aim to uphold, and I apologize for any discomfort or inconvenience you experienced.As the new General Manager, who recently joined the team, my top priorities include enhancing our hotel's maintenance, cleanliness, and overall guest experience. Your comments are invaluable to us as they help pinpoint the critical areas needing immediate attention.I'm also pleased to share that we are slated for a comprehensive renovation by the end of 2024 or early 2025. This upcoming renovation is part of our commitment to not only address these immediate concerns but also to significantly improve the quality and comfort of our accommodations and facilities.It's heartening to hear that despite these issues, you found our employees to be great at their job. Our team strives to provide warm and efficient service to all our guests, and your acknowledgment is much appreciated.

Thank you so much for your perfect 10/10 review. We are thrilled to hear that you had such a positive experience with us.I wanted to take a moment to introduce myself as the new General Manager of our hotel. I joined the team about a month ago, with a dedicated focus on enhancing maintenance, cleanliness, and overall customer service. Receiving feedback like yours is incredibly gratifying and affirms that we are moving in the right direction.Our team is committed to providing an exceptional experience for each of our guests, and your satisfaction is our highest priority. We’re delighted that you’ve noticed the efforts we are putting into ensuring our hotel not only meets but exceeds your expectations.We appreciate your support and look forward to continuing to earn your trust with each stay. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact me directly. It would be my pleasure to ensure your next stay is just as enjoyable, if not more so.Thank you once again for choosing to stay with us. We eagerly anticipate your next visit and the opportunity to welcome you back to our hotel.

Thank you for your glowing 10/10 review. We are absolutely delighted to hear about your positive experience at our hotel, from the smooth check-in process facilitated by Jasmine to the spaciousness and cleanliness of your room.I would like to take this opportunity to introduce myself as the new General Manager of the hotel. I joined the team about a month ago, with a strong commitment to focusing on key areas such as maintenance, cleanliness, and elevating our customer service standards. Feedback like yours is incredibly encouraging and validates our efforts to create an exceptional experience for every guest.Jasmine is a valued member of our team, and I'm thrilled to know that her service made a significant impact on your stay. I will be sure to share your kind words with her and the rest of our staff. It's feedback like this that motivates us to continue delivering exceptional service.We are committed to maintaining high standards and making continuous improvements to ensure every stay with us is enjoyable and memorable. Should you have any requests or need assistance with anything during future visits, please do not hesitate to reach out.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon and hope to exceed your expectations once again.

Thank you very much for your valuable feedback and for rating your recent stay with us. We're delighted to hear that you had a positive experience, reflected in your 4/5 review. Your insights are incredibly important to us as they help guide our ongoing efforts to enhance our hotel's offerings and service.I wanted to take this opportunity to introduce myself as the new General Manager here. Having joined the team about a month ago, my focus has been squarely on addressing maintenance, elevating our standards of cleanliness, and improving the overall customer service experience for our guests.I'm also excited to share that we are in the process of planning a comprehensive renovation, scheduled to begin by the end of 2024 or early 2025. This renovation is aimed at not only refreshing our facilities but also ensuring that every aspect of our guests' stays are as comfortable and enjoyable as possible.Your satisfaction is our top priority, and we're committed to making continuous improvements. Should you have any specific suggestions or concerns from your stay that you'd like to share, I would be grateful to hear them. Your feedback is instrumental as we prepare for the upcoming renovations and strive to make our hotel the best it can be.We look forward to the opportunity to welcome you back in the future, hopefully to an even better experience following our renovations. Please do not hesitate to contact me directly if you have any further comments or if there's anything we can do to make your next stay with us even more enjoyable.

Thank you for taking the time to share your feedback with us. While we are grateful for your review, it’s clear from your 6/10 rating that there were aspects of your stay that did not meet your expectations. For this, I sincerely apologize.I want to take this opportunity to introduce myself as the new General Manager of the hotel. Having recently joined the team about a month ago, my primary focus is on enhancing the aspects of maintenance, cleanliness, and customer service. We are committed to not only meeting but exceeding the expectations of our guests, and it seems we have some work to do.I would greatly appreciate if you could share more details about your experience, particularly any specific areas where you felt we fell short. This will greatly assist us in focusing our improvement efforts more effectively.We are here to ensure that each guest enjoys a comfortable and satisfying stay, and feedback like yours is invaluable in helping us enhance our services. I hope we have the opportunity to welcome you back in the future, so we can demonstrate our commitment to your comfort and satisfaction.Thank you once again for your review. Please feel free to reach out to me directly if you would like to discuss your stay further or if there is anything specific we can do to make amends.

Thank you for sharing your feedback with us. I understand from your review that you were unable to stay in the room you paid for and faced difficulties regarding a refund. Please accept my sincere apologies for any inconvenience this situation may have caused you.I would like to introduce myself as the new General Manager of the hotel. I joined the team about a month ago with a commitment to improving maintenance, cleanliness, and customer service across our property. Part of this commitment involves addressing concerns such as yours with the care and attention they deserve.I am genuinely concerned to learn about your experience and would like to investigate this matter further to understand what went wrong and why a refund was not possible under your circumstances. We strive to maintain flexible and fair policies for our guests, especially in situations beyond their control.I would be grateful for the opportunity to connect with you directly to discuss this matter in more detail and explore how we can make this right for you. Your satisfaction is very important to us, and we hope to find a resolution that meets your approval.Thank you again for bringing this to my attention. Please reach out to me at your earliest convenience so we can address your concerns personally.

Thank you for your exceptional 5/5 review. It brings us immense joy to know that your experience with us was so positive.I would like to take this opportunity to introduce myself as the new General Manager of the hotel. Having recently joined the team about a month ago, my primary focus has been on enhancing our commitment to maintenance, cleanliness, and elevating the level of customer service we provide. Your feedback is a wonderful affirmation that we are moving in the right direction.We are dedicated to ensuring each guest's stay is comfortable, welcoming, and memorable. Your satisfaction is our highest priority, and it's feedback like yours that motivates our entire team to continue striving for excellence in everything we do.Should you have any suggestions or need assistance with future bookings, please do not hesitate to reach out. We are here to ensure your next stay is just as delightful.Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back in the near future.

Thank you profoundly for your outstanding 10/10 review. We are truly delighted to hear that your stay with us was so enjoyable and met all your expectations.I'm pleased to introduce myself as the new General Manager of the hotel. I took over the role about a month ago with a dedicated focus on enhancing our standards of maintenance, cleanliness, and customer service. It's incredibly rewarding to receive such positive feedback, as it confirms that our efforts are making a difference in the guest experience.Our team is committed to providing an exceptional and memorable stay for every guest, and your satisfaction is our utmost priority. It's feedback like yours that inspires and motivates us all to continue delivering the highest level of service.Should you have any suggestions for us or require assistance with future bookings, please do not hesitate to get in touch. We are here to ensure your next visit is just as perfect.Thank you once again for choosing to stay with us. We eagerly look forward to welcoming you back soon.

Thank you for awarding us a perfect 5/5 review. We are thrilled to hear that your experience with us was up to your satisfaction, and we truly appreciate you taking the time to share this positive feedback.I would like to take this opportunity to introduce myself as the new General Manager of the hotel. Having joined the team about a month ago, my primary focus has been on enhancing our maintenance protocols, elevating the standard of cleanliness, and improving the overall customer service experience for our guests. It's heartening to know that our efforts are resonating with our valued guests.Our team is dedicated to providing a welcoming, clean, and comfortable environment for all our guests, and it's feedback like yours that motivates us to continue striving for excellence in everything we do.We value your support and look forward to the opportunity to welcome you back in the near future. Should you have any specific requests or need assistance during your next visit, please do not hesitate to reach out. We are here to ensure that each stay with us is memorable and exceeds your expectations.Thank you once again for choosing to stay with us. We eagerly anticipate your next visit and the chance to serve you again.

Thank you for your exceptional 10/10 review. We are thrilled to receive such positive feedback, and I am delighted to know that your experience with us was outstanding.As the new General Manager, having joined the team about a month ago, I am committed to enhancing our focus on maintenance, cleanliness, and customer service. It’s incredibly rewarding to see that our efforts are resonating with our guests and contributing to memorable and comfortable stays.Receiving a perfect score is a wonderful testament to the hard work and dedication of our entire team. I will be sure to share your kind words with them, as it serves as a great motivator and acknowledgment of their efforts.We look forward to the opportunity to welcome you back soon. If there is anything we can do to make your future stays even more enjoyable, or if you have any specific preferences, please do not hesitate to let me know. We are here to ensure that every aspect of your stay is nothing short of perfect.Thank you once again for choosing our hotel. We eagerly await your next visit and the opportunity to provide you with the same high standard of service.