Ilmakuva

Arvostelut: Cascade Wellness Resort

5 out of 5
Cascade Wellness Resort
Rua das Ilhas, Lagos, Algarve

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 561 kautta 781 arvostelua" "
Arvosana 8 - Hyvä. 155 kautta 781 arvostelua" "
Arvosana 6 - OK. 40 kautta 781 arvostelua" "
Arvosana 4 - Huono. 17 kautta 781 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 781 arvostelua" "

9,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Robin Ilmari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Big basic apartments and beautiful beach nearby
We stayed in the apartments which could be older than the actual hotel rooms. The room was big but very basic so 5 stars are more about the services that the resort provides (spa, gym, golf, tennis) and not the luxurious accommodation. We had a car so it was easy to reach but it is 30 min walk from Lagos-center so if you don’t have a car, you need a to prepare to walk to get to the restaurants etc. I would imagine this would be a perfect spot for families and groups. The trails and the beach nearby are soooo beautiful!
Yöpyi 4 yötä joulukuussa 2023
Silvana Pombo General Manager vastasi 9.1.2024
Dear Mr. Robin Ilmari,Firstly, we would like to thank you for choosing the Cascade Wellness Resort for your recent stay in Lagos and for taking the time to share your thoughts with us.We are truly happy to learn that you enjoyed your visit, although we regret that it did not fully meet your expectations.We apologise for any inconvenience.Thank you for your kind words about our services.We hope we have the opportunity to welcome you back in the future. Kind Regards,Silvana PomboGeneral Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 5 yötä heinäkuussa 2023
Silvana Pombo General Manager vastasi 27.7.2023
Dear Guest,Thank you for choosing the Cascade Wellness Resort and for taking the time to give us your feedback following your stay with us.We are pleased to read that we have succeeded in making your stay a memorable one, as our mission is to offer excellence in service to our guests. Our guest’s feedback is very important as it guides us in providing the best experience possible. It will definitely be a true pleasure to welcome you back.

10/10 Loistava

Jonna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ihana loma laadukkaissa puitteissa
Rauhallinen ja laadukas ympäristö teki lomastamme todella rentouttavan.
Yöpyi 9 yötä lokakuussa 2017

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is away from the city centre so safe and quiet. Close to walking trails with nice views. Clean and well managed. Very family and children friendly so might not be ideal for those looking for an all adult vacation. Dining options were limited.
Yöpyi 3 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 28.5.2024
Dear Mr. John,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Thank you for bringing this matter to our attention and we will take it into consideration. Looking forward to welcome you back in the near future. Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Zoe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved how the staff were friendly and helpful. The food was amazing and the drinks had a variety of options.
Yöpyi 6 yötä helmikuussa 2024
Silvana Pombo General Manager vastasi 24.5.2024
Dear Mrs. Zoe,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority.It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Best Regards,Silvana PomboGeneral Manager

10/10 Loistava

Bradly, Allentown

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 23.5.2024
Dear Mr. Bradly,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Best Regards, Silvana Pombo General Manager

10/10 Loistava

Kailee

Yöpyi 4 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 21.5.2024
Dear Mrs. Kailee,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Best Regards, Silvana Pombo General Manager

4/10 Huono

Harp

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 26.5.2024
Dear Mr. Harp,Firstly, we would like to thank you for choosing Cascade Wellness Resort to be a part of your stay in Lagos. Thank you for taking the time to share your sincere feedback with us as our main focus is to provide the most comfortable and delightful experience to all our guests, we truly apologise for falling short on your expectations. It will be our utmost pleasure to have the opportunity of welcoming you again and amend your thoughts towards our resort. Best regards,Silvana PomboGeneral Manager

10/10 Loistava

Fire

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had a wonderful stay at cascade. The views were beautiful. Enjoy the pools. Fun time at the bar. Breakfast was full of options. The staff was amazing. They helped us with our electric car always were able to answer our questions forgetting around.
Yöpyi 2 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 19.5.2024
Dear Mrs. Oneill,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority.It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Best Regards,Silvana PomboGeneral Manager

10/10 Loistava

olivier

Bel appartement , 3 piscines chauffées , randonnées direct en sortant de l’hôtel
Yöpyi 5 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 12.5.2024
Dear Mr. Olivier,On behalf of the entire team at Cascade Wellness Resort, we would like to thank you for choosing us for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Kind regards, Silvana Pombo General Manager

10/10 Loistava

Kilian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schönes Hotel mit sehr zuvorkommendem Service. Zimmer stellenweise etwas in die Jahre gekommen
Yöpyi 5 yötä toukokuussa 2024
Silvana Pombo General Manager vastasi 7.5.2024
Dear Mr. Kilian, We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Best Regards, Silvana Pombo General Manager

10/10 Loistava

Kathryn, Olathe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We will be coming back!! This a beautiful property with great staff.
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Gillian

Matkusti kumppanin kanssa
When we were checking into the hotel, we were bounced around to several different staff, which was fine as we weren’t in a rush, but just generally felt quite disorganized and not very welcoming. We stayed in one of the apartment style rooms, which was very spacious with a living room and kitchen. However, the room itself and hotel seem like they are really in need of an update which made it seem unclean. When we arrived to our room, there was a stream of ants entering from a crack in the patio door, through the living room and bedroom and into the bathroom. The hotel and cleaning staff were quick to remedy the situation; however, not a great way to start the stay and we found at least one ant in our bed every night. We only ended up eating in a hotel restaurant once for a small snack as the prices here are significantly higher than the restaurants found in town. The hotel is in a quiet, secluded area and nice for walks to the bluffs, but if you are wanting to be in the town of Lagos, this is not the place for you. Definitely not a 5 star resort.
Yöpyi 3 yötä huhtikuussa 2024
Silvana Pombo General Manager vastasi 2.5.2024
Dear Mrs. Gillian, We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. We regret not fully meeting your expectations and for that we offer you our sincere apologies. Thank you for bringing these matters to our attention and we will take them into consideration. Looking forward to welcome you back soon. Best Regards, Silvana Pombo General Manager

10/10 Loistava

Olga, boynton beach

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful place, I can’t wait to get back
Yöpyi 1 yön huhtikuussa 2024
Silvana Pombo General Manager vastasi 28.4.2024
Dear Mrs. Olga, We would like to thank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos. It is truly delighting to receive positive feedback and we are pleased to know that you enjoyed our facilities and service, and that we were able to make your stay memorable. Looking forward to welcome you in the near future. Kind regards, Silvana Pombo General Manager

10/10 Loistava

Chetan

Yöpyi 3 yötä huhtikuussa 2024
Silvana Pombo General Manager vastasi 17.5.2024
Dear Mr. Chetan,Thank you for kindly sharing your feedback following your holidays with us.We are very happy to learn that you enjoyed your stay at Cascade Wellness Resort.Looking forward to welcoming you again soon.Best regards,Silvana PomboGeneral Manager

10/10 Loistava

Ian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was our second time here. We were amazed that the majority of staff were the same as last year and that they remembered us. We absolutely loved our stay here, they are large rooms with excellent bathrooms and large balcony. All the staff from the cleaners up are polite and very helpful. The restaurant has a good range on the menu all well prepared, there are a range of bar snacks too if you prefer. The bar is excellent with a wide range of cocktails, beers and wines. We will definitely return.
Yöpyi 7 yötä huhtikuussa 2024
Silvana Pombo General Manager vastasi 26.4.2024
Dear Mr. Ian,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon. Kind Regards,Silvana Pombo General Manager

10/10 Loistava

Moira

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Serene space, away from the city, at the top of a bluff. Lots of cool grass and walking trails by the Sea. Beautifully appointed rooms. Well trained staff.
Yöpyi 2 yötä huhtikuussa 2024
Silvana Pombo General Manager vastasi 22.4.2024
Dear Mrs. Moira,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon. Kind Regards,Silvana Pombo General Manager

10/10 Loistava

Hugo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was well manicured, perfect location for walking the boardwalk. Close to old town
Yöpyi 2 yötä huhtikuussa 2024
Silvana Pombo General Manager vastasi 17.4.2024
Dear Mr. Hugo, We would like to thank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos. It is truly rewarding to receive positive feedback and we are delighted to know that you enjoyed our location and facilities and that we were able to make your stay memorable. Looking forward to welcome you soon. Kind regards, Silvana Pombo General Manager

4/10 Huono

Michael

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
came here during offseason - its very difficult to find the amenities and you have to walk very very far to find anything and the signs are all wrong. We followed a sign that ended up taking us to parking lot and had I not held the door we would've been locked out with no service or a way to get back in. Overall, the staff was ok when we checked in and just demanded our passports right away. She literally said who are you? instead of Hello, how was your flight. It was also far away from everything. Next time I would just do another hotel closer to the beaches and the old town. It felt like a 3 star hotel and not a 5 star hotel
Yöpyi 2 yötä helmikuussa 2024
Silvana Pombo General Manager vastasi 19.4.2024
Dear Mr. Michael,On behalf of the Cascade Wellness Resort team, we would like to thank you for choosing us for your recent stay in Lagos and for sharing your sincere opinion. As our main focus is to provide the most comfortable and delightful experience to all our guests, we truly apologise for falling short on your expectations. Thank you for highlighting opportunities of improvement in your comment as this is truly important to us and we will share it with our team.It will be our utmost pleasure to have the opportunity of welcoming you again and amend your thoughts towards our resort. Best Regards,Silvana PomboGeneral Manager

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great resort in an amazing location with beautiful views. About a 30 min walk from Lagos old city but worth it for the views and amenities.
Yöpyi 3 yötä huhtikuussa 2024
Silvana Pombo General Manager vastasi 13.4.2024
Dear Mr. Matthew,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous resort, right along the water with gorgeous views of the cliffs. We had a problem with the hot water in the first unit we were in. But the staff was very attentive and helped us immediately find another apartment and move all of our stuff over to the new location. I was very impressed with their professionalism. The restaurants on site are great options if you don't feel like venturing into Lagos. Very happy with our stay here.
Yöpyi 2 yötä maaliskuussa 2024
Silvana Pombo General Manager vastasi 30.3.2024
Dear Mr. Christopher,On behalf of our entire team, we would like to thank you for sharing your experience with us and other travellers.As we work daily to achieve excellence in our services and to provide unique and unforgettable moments to our guests, it is rewarding to learn that you enjoyed your stay and that our team’s professionalism and attention contributed for your positive experience.We are looking forward to welcome you again soon at Cascade Wellness Resort.Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Jeremy

Yöpyi 3 yötä maaliskuussa 2024
Silvana Pombo General Manager vastasi 9.4.2024
Dear Mr. Jeremy,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon. Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Rudolph, Charleston

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I highly recommend this property. Amazing service. Great spa. AND wonderful trails to explore the cliffs that this property sits on. No need to gi anywhere for food unless u want to explore Lagos more. They have three restaurants on site and there’s a huge breakfast buffet with made to order omelettes. and pancakes. Two pools: one heated and one not. Overall, the service level is what impressed me the most. Highly recommend.
Yöpyi 4 yötä maaliskuussa 2024
Silvana Pombo General Manager vastasi 18.3.2024
Dear Mr. Rudolph,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Zairen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Silvana Pombo General Manager vastasi 17.3.2024
Dear Mr. Zairen,Thank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos and for taking the time to share your sincere feedback with us.We are delighted to read that we were able to make your stay with us memorable and it is truly rewarding to know that you enjoyed our services and facilities.Looking forward to welcoming you back soon.Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Donald, Miller Lake

Yöpyi 7 yötä helmikuussa 2024
Silvana Pombo General Manager vastasi 28.3.2024
Dear Mr. Donald,Thank you for choosing the Cascade Wellness Resort for your holidays in Lagos. It makes us truly happy to learn that you enjoyed your stay with us and that we were able to provide a memorable experience. Looking forward to welcoming you in the future.Best Regards,Silvana PomboGeneral Manager

10/10 Loistava

Kristin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stunning property with lots of amenities. Steps from ponta da piedade. Beautiful views. A mile from center of Lagos.
Yöpyi 3 yötä helmikuussa 2024
Silvana Pombo General Manager vastasi 29.2.2024
Dear Mrs. KristinThank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos. We are delighted to know that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Last but not the least, we hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Ida

Yöpyi 6 yötä tammikuussa 2024
Silvana Pombo General Manager vastasi 24.2.2024
Dear Mrs. IdaThank you for choosing Cascade Wellness Resort for your recent stay in Lagos. We are delighted to know that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Last but not the least, we hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Lars

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Silvana Pombo General Manager vastasi 10.2.2024
Dear Mr. Lars Thomsen,Thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.We are delighted to know that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Last but not the least, we hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager

10/10 Loistava

Monica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean, peaceful, and beautiful.
Yöpyi 2 yötä helmikuussa 2024
Silvana Pombo General Manager vastasi 4.2.2024
Dear Mrs. Monica,Thank you for staying with us at Cascade Wellness Resort and for leaving a wonderful review.We are truly delighted to learn that you found our Resort to be clean, peaceful, beautiful, and that you enjoyed your stay with us, as our mission is to provide unforgettable moments to our guests.It will be a pleasure to welcome you again in the future.Best regards,Silvana PomboGeneral Manager

10/10 Loistava

Francisco

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location
Yöpyi 13 yötä tammikuussa 2024
Silvana Pombo General Manager vastasi 4.2.2024
Estimado Sr. Francisco Silva,Desde já gradecemos a sua preferência no Cascade Wellness Resort e gostaríamos de lhe agradecer por ter partilhado a sua experiência connosco.É verdadeiramente gratificante receber um feedback positivo. Esperamos ter a oportunidade de o receber de novo. Melhores cumprimentos,

10/10 Loistava

arik

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Silvana Pombo General Manager vastasi 23.1.2024
Dear Mr. Arik,Thank you for choosing the Cascade Wellness Resort and for reviewing your experience.It makes us truly happy to learn that you enjoyed your stay as we aim to create unique and unforgettable moments to our guest.Looking forward to welcoming you again soom.Best regards,Silvana PomboGeneral Manager

10/10 Loistava

vincent

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a beautiful resort and the staff is exceptional. Our room was very large, clean, and comfortable and our balcony had an amazing view! The entire staff at the gastropub were excellent and the food and beverages outstanding!!
Yöpyi 3 yötä tammikuussa 2024
Silvana Pombo General Manager vastasi 17.1.2024
Dear Mr. Vincent,The Cascade Wellness Resort is delighted to know that you enjoyed your stay with us and that we were able to make your experience memorable. We are looking forward to welcome you in the near future.Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Julius von

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Silvana Pombo General Manager vastasi 9.1.2024
Dear Mr. Julius,The Cascade Wellness Resort would like to thank you for your preference and for your review.It is truly rewarding to receive positive feedback.We are looking forward to your next visit.Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Denis

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A due passi da Punta de Piedade
Bella struttura a due passi dal mare . Appartamenti ampi e ben accessoriati . Colazione eccellente. Direttamente dall'hotel si giunge a piedi a Punta de Piedade : da non perdere
Yöpyi 2 yötä joulukuussa 2023
Silvana Pombo General Manager vastasi 9.1.2024
Dear Mr. Denis,The Cascade Wellness Resort Team would like to thank you for selecting us for your holidays in Lagos.We are truly happy to learn that you enjoyed your stay in our apartments, as we aim to create the best experience to our guests.We are looking forward to seeing you very soon at the Cascade Wellness Resort.Best regards,Silvana PomboGeneral Manager

10/10 Loistava

IVAN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing
Amazing. The apartment was as comfortable as we could only wish - the kitchen, the dining area and the bedroom of course; so calm and cosy - can’t wish more. Highly recommend.
Yöpyi 7 yötä joulukuussa 2023
Silvana Pombo General Manager vastasi 9.1.2024
Dear Mr. Ivan,Thank you for staying with us at Cascade Wellness Resort and for leaving a wonderful review score.It makes us truly happy that your stay at our apartments met you best expectations.Your comments were much appreciated, and they will be shared within the team.Looking forward to your next visit.Best regards,Silvana PomboGeneral Manager

10/10 Loistava

Jaime

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Silvana Pombo Diretora Geral vastasi 9.1.2024
Caro Sr. Jaime,É com imenso prazer que sabemos que as suas expectativas foram alcançadas e que pode desfrutar de uma estadia agradável.A satisfação da vossa estadia e a qualidade da experiência é a razão do nosso trabalho.Esperamos ter o gosto de o rever brevemente.Com os melhores cumprimentos,Silvana PomboDirectora Geral

8/10 Hyvä

Hendrik

Yöpyi 4 yötä joulukuussa 2023
Silvana Pombo General Manager vastasi 9.1.2024
Dear Mr. Hendrik,Thank you for choosing the Cascade Wellness Resort for your holidays.It makes us truly happy to learn that you enjoyed your visit.Looking forward to welcoming you again.Best Regards,Silvana PomboGeneral Manager

10/10 Loistava

Maria

Hyvää: Siisteys
Yöpyi 1 yön joulukuussa 2023
Silvana Pombo General Manager vastasi 16.1.2024
Dear Mrs. Maria,On behalf of the entire team at Cascade Wellness Resort, we would like to thank you for sharing your experience with us.It is truly rewarding to receive positive feedback.Our team is looking forward to hosting your holidays again soon.Best regards,Silvana PomboGeneral Manager

10/10 Loistava

Jacob

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Silvana Pombo General Manager vastasi 6.2.2024
Dear Mr. Jacob Shaw,Thank you for choosing Cascade Wellness Resort for your stay in Lagos and for taking the time to share your feedback with us.It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back in our Resort!Kind Regards,Silvana PomboGeneral Manager

8/10 Hyvä

watcharobon, Orinda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay was lovely with great food and wonderful service. Hotel site is great for a beautiful hike or bike around. Small improvements on gym facilities (no wifi, needs more equipments, update equipments , spa pool should be heated as mentioned by staff) would make it perfect. We would return next time when we visit Lagos.
Yöpyi 3 yötä marraskuussa 2023
Silvana Pombo General Manager vastasi 7.12.2023
Dear Mrs. Watcharobon,Thank you for sharing your thoughts regarding your recent stay at the Cascade Wellness Resort!We are pleased to read your kind words regarding the food and the service in our resort.Your feedback is very important to us and it will shared within our team as we aim to improve our services everyday.We look forward to welcome you back soon.Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Xiaolong

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Apartment can use a recycle bin.
Yöpyi 3 yötä marraskuussa 2023
Silvana Pombo General Manager vastasi 30.11.2023
Dear Mr. Xiaolong,Thank you for choosing the Cascade Wellness Resort and for taking the time to give us your feedback following your stay with us.We are pleased to read that you enjoyed your stay with us, although we regret to learn that some aspects did not meet your best expectations.Your comments are essential for the continuous optimization of our service levels, and we will definitely take them into consideration.Your feedback will be shared within the Team. It will definitely be a true pleasure to welcome you once again.Kind regards, Silvana PomboGeneral Manager

10/10 Loistava

Tatyana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful place
Yöpyi 4 yötä marraskuussa 2023
Silvana Pombo General Manager vastasi 13.11.2023
Dear Mrs. Tatyana,Thank you for your visit to Cascade Wellness Resort and for providing your feedback.Your experience is truly important to us, and we are very happy that you enjoyed your stay and that you found our Resort beautiful.We are looking forward to welcoming you again soon.Kind regards,Silvana PomboGeneral Manager

8/10 Hyvä

Pavani, Yorktown Hgts

Yöpyi 3 yötä marraskuussa 2023
Silvana Pombo General Manager vastasi 7.12.2023
Dear Mrs. Pavani,Thank you for choosing Cascade Resort for your recent stay in Lagos!Your feedback is very important to us, as we strive our utmost to improve our services every day.We look forward to welcoming you back soon!Kind regards,Silvana PomboGeneral Manager

6/10 OK

Karin

Hyvää: Siisteys ja henkilökunta ja palvelu
It's rated as a 5 star hotel but it felt like a 3-4 star hotel - the facilities are a bit run down pool towels needs an upgrade - in general the property needs an upgrade.
Yöpyi 4 yötä marraskuussa 2023
Silvana Pombo General Manager vastasi 11.11.2023
Dear Mrs. Karin,On behalf of the entire Cascade Wellness Resort Team, we would like to thank you for choosing us for your stay in Lagos and for taking the time to provide your feedback.Although our facilities did not meet your best expectations, and for that we offer our apologies, we do hope our team’s hospitality helped in making your stay a memorable one.Your feedback will be shared within our team in order to continuously improve our facilities as well as our guests’ experience.We hope to have the opportunity of welcoming you again in the future.Kind regards,Silvana PomboGeneral Manager

4/10 Huono

Richard J.

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Nice property, bad front desk
Beautiful property with direct access to cliff walk. Front desk staff dress nicely but that's about it. Poorly trained. We asked for dinner reservations but they didn't make them. We were there three nights and air conditioning never worked. When we told the manager, there was no apology, no offer, just noted the problem "for the next guests." Loved the property, front desk was unhelpful.
Yöpyi 3 yötä lokakuussa 2023
Silvana Pombo General Manager vastasi 12.11.2023
Dear Mr. Richard,Thank you for choosing Cascade Wellness Resort and for taking the time to share your feedback with us. It makes us truly happy to hear how much you enjoyed our beautiful property and the direct access to the cliffs.Regarding the situations that led down your experience, we truly apologise for any inconvenience caused and we assure you that this does not reflect our service standards.Your comments are important to us, and we are thankful that you shared it with us.We also assure that our staff continuously works on constant growth of our quality of service, for that we will take your comments into consideration and share the information with our entire team.We hope to have the pleasure of welcoming you back to provide you with the experience you deserve.Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

ilean

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Silvana Pombo General Manager vastasi 2.11.2023
Dear Guest,It was a pleasure to welcome you at Cascade Wellness Resort.Thank you for taking the time to share your feedback, it is very important to us as we aim to increase guest satisfaction.It will be a true pleasure to welcome you back in the future! Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Effie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic hotel! Breakfast buffet was amazing, room was beautiful with a very comfortable bed, and the location was perfect! Walking distance to multi cliffs - literally right in your backyard. Staff was amazing. A special thank you to Irina at the front desk and all the staff. If you are deciding on which hotel to stay in. This one is it!! You won’t regret it.
Yöpyi 3 yötä lokakuussa 2023
Silvana Pombo General Manager vastasi 27.10.2023
Dear Guest,Thank you for sharing your thoughts regarding your recent stay at the Cascade Wellness Resort!All feedback is important to us, as we strive our utmost to improve our service every day.We are pleased to read your kind words on our staff and services at the Cascade Wellness Resort.We look forward to welcoming you back soon!Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Lenore

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was convenient for all the cliffs. Easy to get to many places. Excellent facilities and staff is amazing. A special thank you to Irina!
Yöpyi 3 yötä lokakuussa 2023
Silvana Pombo General Manager vastasi 27.10.2023
Dear Guest,Thank you for your preference in Cascade Wellness Resort, it was a real pleasure to have you with us.It is truly rewarding to read that you enjoyed our beautiful Resort and privilege location.Thank you very much for your kind words about our team.Our staff strives their utmost every day to provide the best experience for our guests.It will definitively be a true pleasure to welcome you back in a near future!Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Jocelyn Yan-Tung

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel! We had a great time as Cascade Wellness Resort! The highlight is the main pool and surrounding gardens which was so clean and beautiful. The breakfast included lots of options and the staff were friendly. The hotel rooms were very large and spacious and even includes a huge balcony. The view was not that great as the property is not actually located near the sea but quite far from it though it is walking distance from Algarve’s most famous beaches and rock formations!
Yöpyi 2 yötä lokakuussa 2023
Silvana Pombo General Manager vastasi 18.10.2023
Dear Mrs. Jocelyn Yan-Tung,Thank you so much for taking the time to leave this wonderful review following your recent stay at Cascade Wellness Resort. Our team is very happy to hear that you enjoyed your time with us and that the main pool and gardens were a highlight for you.We are also delighted that you found the breakfast options to your liking and that our staff were friendly and accommodating throughout your stay. As our team strives every day to provide excellence in service to our guests, it is for us a great pleasure learning that you enjoyed our staff and facilities.We hope to have the pleasure of welcoming you back to our resort in the future.Kind regards,Silvana PomboGeneral Manager

10/10 Loistava

Alfonso

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic place. Highly recommend for relaxation. It is not cheap at all… but with a good budget you’ll be ok.
Yöpyi 2 yötä lokakuussa 2023
Silvana Pombo General Manager vastasi 15.10.2023
Dear Mr. Alfonso,Thank you for taking the time to share with other travellers this review, regarding your stay at Cascade Wellness Resort.We are absolutely delighted to read that you enjoyed your stay and that you found our resort to be a good location for relaxation.We look forward to welcoming you back soon.Best regards,Silvana PomboGeneral Manager