Junior Suite The Level Adults Only | Minibaari, tallelokero huoneessa, yksilöllisesti sisustettu

Arvostelut: Melia Alicante

4 out of 5
Melia Alicante
Plaza del Puerto, 3, Alicante, Alicante

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 525 kautta 1012 arvostelua" "
Arvosana 8 - Hyvä. 323 kautta 1012 arvostelua" "
Arvosana 6 - OK. 99 kautta 1012 arvostelua" "
Arvosana 4 - Huono. 41 kautta 1012 arvostelua" "
Arvosana 2 - Hirveä. 24 kautta 1012 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tiia

Hyvää: Siisteys
Yöpyi 6 yötä helmikuussa 2024
GEX vastasi 25.3.2024
Dear Tiia,Thank you very much for the positive review!Kind regards,Guest Experience Team

8/10 Hyvä

Raili

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Upea merimaisema, rantakatu ym. Lyhyt matka keskustaan. Suosittelen!
Yöpyi 5 yötä huhtikuussa 2023
Giulia Coraggio Assistant Guest Experience Manage vastasi 9.5.2023
Dear RailiThank you for taking the time to review your recent stay.It is great that our location was convenient for your needs and that you appreciated our competitive prices.We are delighted you enjoyed the view.We look forward to welcoming you again. Best wishes,Giulia CoraggioAssistant Guest Experience Manager

10/10 Loistava

Jyrki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin siisti ja puhdas hotelli loistavalla paikalla, Ystävällinen henkilökunta, monipuolinen aamiainen.
Yöpyi 6 yötä huhtikuussa 2023
Giulia Coraggio Assistant Guest Experience Manage vastasi 30.4.2023
Dear Jyrki,Thank you for this positive review of your stay.It is rewarding to know that you appreciated our location and our high standards.Furthermore, we appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; your positive feedback inspires us to continue with our efforts.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Giulia CoraggioAssistant Guest Experience Manager

10/10 Loistava

Auli

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
4pv Alicantessa
Ihan mukava hotelli jossa uima-allas oli aamuauringon puolella mutta sinne pääsi myös ilta-auringon puolelta olevalta terassilta.
Yöpyi 4 yötä lokakuussa 2022
Guest Experience Coordinator vastasi 16.10.2022
Dear guestWe are glad that you were satisfied with your overall experience with the hotel. All guest feedback is extremely important to us and we do appreciate your participation as it is only through input such as your own that we can truly gauge how our services. I send you a warm greeting on behalf of the entire Meliá Alicante team.Giulia Coraggio

10/10 Loistava

Dag

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
Guest Experience Coordinator vastasi 16.10.2022
Dear DagThank you for taking the time to share your experience with us.I send you a warm greeting on behalf of the entire Meliá Alicante team.Giulia Coraggio

10/10 Loistava

Jesse

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2022

10/10 Loistava

Jyrki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin siisti ja puhdas hotelli. Hyvä ja monipuolinen aamiainen. Ystävällinen henkilökunta.
Yöpyi 7 yötä toukokuussa 2022

10/10 Loistava

Outi

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Absolutely great location. Hotel was extremely nice and breakfast buffet delicious.
Yöpyi 3 yötä toukokuussa 2022

10/10 Loistava

Lilli

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2022
Guest Experience Coordinator vastasi 23.5.2022
Dear Lilli On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Alicante! We thank you for your recent visit and we hope to welcome you soon. Kind Regards

10/10 Loistava

Mari

Yöpyi 1 yön toukokuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 14 yötä marraskuussa 2021
Cristina Pérez - Guest Experience vastasi 22.11.2021
Thank you very much for you great score. For the entire Melia Alicante team it will be a pleasure to welcome back again, we will do our best to provide you a new lovely stay. Regards,

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
3 yötä Meliassa
Huone oli todella hyvä. Aamupala ei hyvä.
Yöpyi 3 yötä marraskuussa 2021
Cristina Pérez - Guest Experience vastasi 21.11.2021
Kiitos, että jaoit vaikutelmasi Hotels.com-yhteisön kanssa. Olemme erittäin iloisia kuullessamme, että huone vastasi odotuksiasi. Toisaalta arvostamme sanojasi aamiaisestamme, sillä vain asiakkaidemme mielipiteiden kautta voimme jatkaa kehittymistä, oikealla tiellä. Toivotamme sinut tervetulleeksi takaisin Melia Alicanteen. Terveisiä,

10/10 Loistava

tiina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2021
Cristina Pérez - Guest Experience vastasi 19.11.2021
Dear Tiina, Thank you very much for you amazing score. We are really glad to check that we could fulfil all your needs, as our main goal is our guests satisfaction. For the entire team, it will be a pleasure to welcome you again in Melia Alicante. Sincerely,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2021
Cristina Pérez - Guest Experience vastasi 12.11.2021
Thank you so much for you amazing score after your stay in Melia Alicante. We are really glad to check that we could fulfil your expectations. We are looking forward to welcome you again. Regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Upeat näköalat varauksin
Sijainti todella hyvällä paikalla. Aamiainen kattava. Öinen uimarannan siivous traktoreilla vaatii korvatulpat nukkumiseen, jos huone uimarannan puolella. Hotelli on iso, useampi uloskäynti olisi suotavaa, pitkät kävelymatkat.
Auringonnousu parvekkeelta
Näkymä merinäköalahuoneesta
Yöpyi 3 yötä lokakuussa 2021
Cristina Pérez - Guest Experience vastasi 18.10.2021
Hyvä asiakas, Paljon kiitoksia siitä, että käytit aikaa kertoa, millainen vierailusi Melia Alicantessa oli. Olemme iloisia voidessamme nähdä, että pidit vierailustasi. Toisaalta pahoittelemme, että ulkoiset äänet ovat häirinneet lepoasi. Luotamme siihen, että tämä tosiasia ei ole este vastaanottaa sinut seuraavan kerran. Olemme palveluksessasi. Terveisiä,

8/10 Hyvä

Niko

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice time in Melia Alicante
Large hotel with a pool and great location! Quite a long waiting time in a reception, but otherwise pretty good service and other services. Good cleanliness. Very strict Convid-19 rules, but that was only a positive thing.
Yöpyi 2 yötä heinäkuussa 2021

10/10 Loistava

Aleksi

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2020

10/10 Loistava

Severi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kiitos!!
Oli oikein siisti ja mahtavalla sijainnilla oleva hotelli. Ravintolasta sai hyvää ruokaa ja huoneet olivat siistit.
Yöpyi 1 yön tammikuussa 2020

8/10 Hyvä

Cathy

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location was fun and convenient, close to the beach, old town and access to the Castle. The bed and room were very comfortable, and the view of the ocean off the small balcony was excellent.
Yöpyi 3 yötä toukokuussa 2024
Guest Experience Coordinador vastasi 26.5.2024
Dear Cathy,We'd like to thank you for this positive feedback about your stay in our hotel.We're thrilled to hear that the comfort of your room and the stunning ocean view from your balcony contributed to a memorable stay. It's also wonderful to know that our proximity to the beach, old town, and Santa Bárbara Castle added to the convenience of your visit. We appreciate your comments, and we continuously strive to maintain the quality and condition of our hotel to ensure every guest's satisfaction.It would be our pleasure to have you return on another occasion. Very best wishes,Guest Experience Coordinador

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It would be nice if there was a back exit to the beach from the hotel because it was a long walk around to the front door or up the temporary stairs to the pool. Otherwise we loved our stay here. The bed was comfortable and the shower had lots of hot water and pressure.
Yöpyi 3 yötä toukokuussa 2024
Guest Experience Team vastasi 26.5.2024
Dear JamesThank you for sharing your experience at Meliá Alicante! We are delighted to hear that you enjoyed your stay, particularly the comfort of our bed and the quality of the shower.We appreciate your suggestion about having a back exit to the beach. We will take this feedback into consideration as we strive to improve our facilities. Our goal is to provide the best possible experience for our guests.We look forward to welcoming you back on your next visit to Alicante.Best regards,Guest Experiece TeamGuest Experience Team

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location is perfect. Literally on the beach, surrounded by restaurant and bars. Two minute walk into the old town abd main promenade, all full of mire restaurants and bars.
Yöpyi 4 yötä toukokuussa 2024
Guest Experience Team vastasi 26.5.2024
Dear John,Thank you very much for this kind review.We are delighted to know that you had a pleasant stay and thank you for your appreciation of our convenient location.We look forward to a return visit from you in the future.Best regards,Guest Experience Team

10/10 Loistava

Charlotte

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely hotel in the perfect location, worth paying the extra for the level and sea view room!
Yöpyi 3 yötä toukokuussa 2024
Guest Experience Team vastasi 25.5.2024
Dear Charlotte,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that you enjoyed your stay with us and to hear that our location was ideal for you. It's wonderful to know that the offerings of The Level and the captivating sea views met your expectations with full marks.It would be our pleasure to have you return on another occasion. Kind regards,Guest Experience Team

10/10 Loistava

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lovely hotel that is super close to the promenade and access to some great local restaurants. Our room was large and airy and a great view over the sea. We’d definitely return.
Yöpyi 7 yötä huhtikuussa 2024
Guest Experience Team vastasi 25.5.2024
Dear Michelle,Thank you for taking the time to review your stay with us.We are thrilled to hear that you enjoyed your stay and appreciated the location of the hotel, offering proximity to local restaurants and a great sea view. We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

10/10 Loistava

Susan

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Guest Experience Team vastasi 25.5.2024
Dear Mrs Quattrocchi,Thank you very much for the 5 star review!Kind regards,Guest Experience Team

10/10 Loistava

Eiman

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay. Steps from the town and the beach, but quiet rooms and comfortable beds with great amenities.
Yöpyi 3 yötä toukokuussa 2024
GEX vastasi 22.5.2024
Dear Eiman,Thank you very much for choosing Melia Alicante during your most recent visit to the city.We are very glad to know that our prime location and our facilities were up to your expectations and you had a great stay.We look forward to welcoming you back in the future.Kind regards,Guest Experience Team

8/10 Hyvä

Lars

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Nice hotell, close to everything, but our room were way to noisy. You can hear the next rooms conversation/TV easily. Must be very thin walls.
Yöpyi 1 yön toukokuussa 2024
Guest Experience Team vastasi 14.5.2024
Dear Mr. Lars,Thank you for sharing your experience with us.We are delighted to hear that you appreciated the prime location of our establishment, close to all the vibrant energy and attractions that the area has to offer. It's also wonderful to know that our service culture met your expectations with a perfect score, as our team strives to provide a memorable room experience for every guest. However, we regret to hear that the noise level in your room impacted your stay. While our rooms are designed to minimize noise with double-glazed windows, we understand that sound insulation can sometimes be less effective than intended. We are constantly working on updating our spaces and facilities, and your feedback is invaluable in this continuous improvement process. We are looking forward to welcoming you again. All the best!Guest Experience Team

8/10 Hyvä

Lasse

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Held på med rehablitering
Yöpyi 7 yötä toukokuussa 2024
Guest Experience Team vastasi 12.5.2024
Dear Lasse,Thank you very much for this review.We work very hard to provide a memorable experience for our guests, and we will take your comments into consideration.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

10/10 Loistava

Carlos

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of this hotel is AMAZING. You are on the water, with beach and marina view. There is a huge seaside mountain a few blocks from the hotel which you can climb and see the fortress/castle at the top. The hotel has an great lobby and our rooms was large with an amazing view. The room service was very good and fast, and the breakfast was 😋. Recommend this hotel for anyone looking for a good looking hotel with the best location in town.
Yöpyi 1 yön toukokuussa 2024
Guest Experience Team vastasi 10.5.2024
Dear Mr. Carlos,Thank you very much for this kind review.We're thrilled to hear that our prime location provided the perfect backdrop for your stay, offering both the tranquility of the Mediterranean and the vibrant energy of the city. It's wonderful that you enjoyed the spaciousness and the view from your room, as we strive to create an exceptional room experience for our guests. We are also glad that our room service met your expectations with its promptness, and that our gastronomic experiences, particularly the breakfast, added a delightful touch to your mornings. It's rewarding to know that our efforts in service culture have resonated with you.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

10/10 Loistava

Loredana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location, everything good!
Yöpyi 4 yötä toukokuussa 2024
Guest Experience Team vastasi 14.5.2024
Dear Mrs. Loredana,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be our pleasure to have you return on another occasion. Very best wishes,Guest Experience Team

4/10 Huono

Gordon

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 5 yötä toukokuussa 2024
Daniel Revert.Guest Experience Agent. vastasi 20.5.2024
Dear Mr Moulsdale, We would like to thank you for choosing Meliá Alicante for your stay in the city. On behalf of the entire team, we thank you for taking the time to send us your feedback. We regret on this occasion not having met your expectations during your stay with us.We would like to inform you that for future occasions you can count on us for anything you need.We hope to welcome you again at Meliá Alicante.Best regards,Daniel Revert.Guest Experience Agent.

8/10 Hyvä

Liam

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Nice property, nice room. Having to go to reception in the morning for pool towels was bit of a pain. Otherwise a nice hotel with friendly staff
Yöpyi 1 yön toukokuussa 2024
GEX vastasi 7.5.2024
Dear Liam,Thank you very much for the positive review. We are glad to know that overall, you had a great time and were satisfied with your room and our service.We look forward to welcoming you back in the future.Kind regards,Guest Experience Team

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location.
Yöpyi 4 yötä huhtikuussa 2024
GEX vastasi 7.5.2024
Dear Paul,Thank you very much for the positive review! We are very glad to know that our location was convenient for you.We look forward to welcoming you back in the future.Kind regards,Guest Experience Team

8/10 Hyvä

Bence

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was fine!
Yöpyi 4 yötä huhtikuussa 2024
Guest Experience Team vastasi 3.5.2024
Dear guest,Thank you very much for this kind review.We work very hard to provide a memorable experience for our guests, and we are delighted you enjoyed your experience with us. Your positive feedback encourages us to continue upholding our high standards of service.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

10/10 Loistava

Mrs Jane

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
GEX vastasi 7.5.2024
Dear Mrs Jane,Thank you very much for the 5 star review!Kind regards,Guest Experience Team

10/10 Loistava

mohammad

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We stayed at The Level on the fifth floor and the room was spectacular. The views, the service the amenities were wonderful. The breakfast with the live show was a real treat..! All the staff are friendly helpful and very courteous. Everything is so close by like the port, restaurants, cafes and the beach is at the doorstep. I will be coming back and recommending to all friends and family.
Yöpyi 2 yötä huhtikuussa 2024
Guest Experience Team vastasi 1.5.2024
Dear Mohamm,Thank you very much for this kind review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

8/10 Hyvä

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Building work spoiled our stay. Had to move as it was unbearably noisy. Was given a more expensive room but it didn’t have the view we wanted.
Yöpyi 8 yötä huhtikuussa 2024
Guest Experience Team vastasi 3.5.2024
Dear Mrs. Susan,Thank you for the time taken to share your experience of staying with us.Nevertheless, we are very sorry to hear that you were inconvenienced by the works going on at a nearby site. While these are outside of our control, we do try our best to make our guests as comfortable as possible. We want all our guests to have a peaceful night's sleep and if you'd notified our friendly team, we'd have been only too happy to act on any disturbance right away.We hope to welcome you back. Best wishes,Guest Experience Team

6/10 OK

Patricia, Valencia

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
El hotel muy bonito y las habitaciones también . Olía muy bien también . Los baños limpios pero la ducha defectuosa y la puerta del baño también ( me quedé con la manilla en la mano ) . El minibar no tenía mucha opción de bebida y el room service no funcionaba. El desayuno también muy pobre ! Una pena porque el hotel es muy bonito !
Yöpyi 1 yön huhtikuussa 2024
Guest Experience Team vastasi 29.4.2024
Estimada Sra. Patricia, Gracias por su reseña acerca de su experiencia en nuestro hotel.Lamentamos, que nuestro desayuno no haya colmado sus expectativas. Ofrecemos una gran variedad de productos con la intención de brindar un desayuno buffet completo y de calidad. Si en el momento, echa en falta cualquier cosa, no dude en trasladar su petición a nuestro personal. De todos modos, transmitiremos su opinión al departamento a cargo. La satisfacción de los huéspedes es nuestro principal objetivo y sus comentarios son muy valiosos para nuestro hotel.Esperamos poder recibirle de nuevo en un futuro próximo.Atentamente,Guest Experience Team

8/10 Hyvä

Judith, Enfield

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is well located. We enjoyed the Level and access to the Level’s lounge and swimming pool. We didn’t like the late cleaning of our room
Yöpyi 4 yötä huhtikuussa 2024
Guest Experience Team vastasi 29.4.2024
Dear Mrs. Judith,Thank you for the time taken to share your experience of staying with us.It's a pleasure to know you had such a good experience and that our convenient location was just what you were looking for.Your feedback is appreciated as it helps us to highlight areas for improvement. We are very sorry our high standards were not met and regret you did not inform our team members at the time so we could have taken immediate action.We hope to welcome you back. Best wishes,Guest Experience Team

10/10 Loistava

Sheila

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
GEX vastasi 30.4.2024
Dear Sheila,Thank you very much for the 5/5 review!Kind regards,Guest Experience Team

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a fabulous 5 might stay here, thoroughly enjoyed it. Recommend The Level for adults only
Yöpyi 5 yötä huhtikuussa 2024
GEX vastasi 27.4.2024
Dear Karen,Thank you very much for taking the time in sharing with us your comments after your recent visit. We are very glad to know that your stay at The Level met your expectations and you bring back home some good memories.We look forward to welcoming you back in the future and provide you with another memorable experience.Kind regards,Guest Experience Team

10/10 Loistava

Pedro

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Guest Expirience Team vastasi 25.4.2024
Estimado Don Pedro.Gracias por dedicar su tiempo para contestar esta encuesta en referencia a su estancia con nosotros. Nos alegra saber que ha tenido una agradable estancia en Melia Alicante y esperamos poder volver a recibirle pronto.

4/10 Huono

Saied

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were so excited going there but … Where the hotel is situated is great but the hotel and hotel facilities are not unfortunately Where the swimming pool is is so windy and you can hardly use because is so cold in April, may , The walls are not properly insulated and you can easily hear what next door doing or saying , Food and drinks compare to other places are expensive , Beds are not the best looks like they have been there for years something wrong with springs or what ever is under so noisy, I guess people go there because where actually hotel is situated and other hotels are in the middle of city and a bit far from seaside
Yöpyi 5 yötä huhtikuussa 2024
GEX vastasi 27.4.2024
Dear Saied,Thank you for taking the time in sharing your comments with us after your recent visit. We are very sorry to know that your expectations were not met in different aspects and we would like to apologise for the inconveniences you have faced during your time with us.We hope we can welcome you back in the future and change your last impression.Kind regards,Guest Experience Team

10/10 Loistava

Henderika Alberta

Yöpyi 7 yötä huhtikuussa 2024
Guest Experience Team vastasi 20.5.2024
Dear Mrs Scholtens,Thank you very much for the 5 star review!Kind regards,Guest Experience Team

8/10 Hyvä

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The hotel was very nice. We had a good and relaxing time.When we arrived and turned on the TV there was only one english station. I called the desk and requested more english stations.They sent a tech, he found only two stations BBC one and BBC two, These stations disappeared after 5 days. When we reported this to the reception three times we were ignored.
Yöpyi 7 yötä huhtikuussa 2024
Guest Experience Team vastasi 24.4.2024
Dear Mr. Michael,Thank you for sharing your experience with us.We're delighted to hear that you had a good and relaxing time at our hotel, enjoying the serene ambiance and the facilities we pride ourselves on. Your appreciation for our room cleanliness is much valued, and it's wonderful to know that our efforts to provide a stellar room experience have been recognized. However, we regret to hear about the difficulties you encountered with the English TV stations. We understand that consistent access to home comforts like television can enhance a guest's stay, and we apologize for the inconvenience caused when BBC one and BBC two became unavailable. While our guest rooms are equipped with modern amenities, we acknowledge that sometimes technical issues can arise and we're sorry that our response did not meet your expectations. Rest assured, we continuously seek to improve our service culture to ensure all guest experiences are nothing short of exceptional.We are looking forward to welcoming you again. All the best!Guest Experience Team

6/10 OK

Jonathan

Matkusti kumppanin kanssa
No me gustó la atención del personal son un poco antipáticos, nos dieron la peor habitación súper lejos
Yöpyi 2 yötä huhtikuussa 2024
Guest Experience Team vastasi 23.4.2024
Querido Señor, Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Sentimos si no se ha sentido a gusto en nuestras instalaciones en especial por el servicio brindado. Nuestro equipo trabaja a diario para la satisfacción de nuestros huéspedes y revisaremos lo que pudo haber ocurrido para mejorarlo.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Guest Experience Team

10/10 Loistava

MANUEL

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tremendamente satisfecho
Yöpyi 2 yötä huhtikuussa 2024
Equipo de Guest Experience vastasi 23.4.2024
Estimado Señor Manuel, Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos saber que todo estuvo a su gusto.Esperamos que vuelva a alojarse con nosotros y aprovechamos para enviarle un cordial saludo,Equipo de Guest Experience

4/10 Huono

Geoffrey

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
GEX vastasi 27.4.2024
Dear Geoffrey,We are sorry to know that your stay was not up to your expectations.We hope we can welcome you back in the future and change your last impression.Kind regards,Guest Experience Team

4/10 Huono

Geoffrey

Yöpyi 4 yötä huhtikuussa 2024
Daniel Revert. Guest Experience Agent. vastasi 20.5.2024
Dear Mr Hart, We would like to thank you for choosing Meliá Alicante for your stay in the city. On behalf of the entire team, we thank you for taking the time to send us your feedback. We regret on this occasion not having met your expectations during your stay with us.We would like to inform you that for future occasions you can count on us for anything you need.We hope to welcome you again at Meliá Alicante.Best regards,Daniel Revert. Guest Experience Agent.

10/10 Loistava

Cristina

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
At the time of my stay they were making infrastructure improvements, so a few loud noises here and there, as well a a strong odor. Other than that, this place is perfect!
Yöpyi 2 yötä huhtikuussa 2024
Rebeca Moya. Guest Experience Coordinador vastasi 21.4.2024
Dear Cristina,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that you appreciated the level of service provided by our team and the amenities available in your room, reflecting our commitment to a high standard of service culture and room experience. While we are continuously working to enhance our facilities, we regret that the ongoing improvements during your stay resulted in some disturbances. We sincerely apologize for any inconvenience caused. Our aim is always to offer a seamless and comfortable stay, and we hope that the positive aspects of your visit outweighed these temporary issues.We hope to welcome you back. Best wishes,Rebeca Moya.Guest Experience Coordinador