Kylpylä

Arvostelut: Steigenberger Airport Hotel Amsterdam

4 out of 5
Steigenberger Airport Hotel Amsterdam
Stationsplein ZW 951, Schiphol

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 596 kautta 999 arvostelua" "
Arvosana 8 - Hyvä. 261 kautta 999 arvostelua" "
Arvosana 6 - OK. 75 kautta 999 arvostelua" "
Arvosana 4 - Huono. 35 kautta 999 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 999 arvostelua" "

9,4/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Anette

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Suvi

Yöpyi 1 yön elokuussa 2022
Erwin M. Bruyn vastasi 2.9.2022
Dear guest,Thank you for taking the time to share your experience with us.Your positive score is very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Merja

Yöpyi 1 yön heinäkuussa 2022
Erwin M. Bruyn vastasi 1.9.2022
Dear guest,Thank you for taking the time to share your experience with us.Your positive comments are very much appreciated.We are looking forward to welcome you again in the future.With kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2022
Erwin M. Bruyn vastasi 26.4.2022
Dear guest, Thank you for taking the time to share your experience with us. Your positive score is very much appreciated. We are looking forward to welcome you again in the future. With kind regards, Erwin M. Bruyn General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Yöpyi 1 yön toukokuussa 2020

4/10 Huono

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Forgot to return a breakfast voucher and the staff was very rude about it. Otherwise the stay was good.
Yöpyi 2 yötä helmikuussa 2020
Steigenberger Airport Hotel Amsterdam vastasi 21.2.2020
Dear guest, Thank you for taking the time to write a review about our hotel, this is very much appreciated! We take your comments about the service very seriously and hope you can give us some more information about your experiences in order to prevent this from happening in the future. We hope to be of service to you in the near future! With kind regards, Erwin M. Bruyn General Manager

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful place. Kinda out of the way. No body soap in the shower.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Rob

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice room. Very clean. Convenient location to the airport with a great shuttle service. Comfortable mattress. Negative points: no room was available when we arrived at checking time, in spite of our reservation; restaurant was closed and prices in the bar were eye-watering for mediocre quality bar food.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in was quite slow - due to computer issues. The room was nice, good sized, clean and all that we needed. Bathroom was very nice, beds were comfortable Most Disappointed with the restaurant but there were no other options: poor service, quality of food was bad and way overpriced! no breakfast included, and no free coffee in lobby. Overall stay was good but definitely need some quick and inexpensive food options!
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Juan

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A quiet place and well organized with its shuttle to take you to and from the airport.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice hotel close to airport
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Eldridge

Hyvää: Palvelut/mukavuudet
Wonderful and smooth service
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Pat, Fort Thomas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect place to stay during a long layover in Amsterdam
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Linnette

Matkusti kumppanin kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
La habitacion con mal olor a humedad, las paredes en area de la bañera sucias. Durante el transporte el chofer desconsiderado con las personas que estabamos de pie, sin cuidado en la velocidad.
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 21.5.2024
Dear Linnette, We apologize for the unpleasant experience you had during your stay with us. It is unacceptable that you encountered a musty odor in the room and dirty walls in the bathtub area. We will ensure that our housekeeping team addresses these issues promptly to maintain a high standard of cleanliness for our guests.Additionally, we apologize for the behavior of the driver during your transportation. We take passenger safety seriously and will address this matter with our transportation team to ensure that all guests are treated with respect and care.Thank you for bringing these concerns to our attention. Your feedback is invaluable to us, and we will take the necessary steps to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Best regards,Erwin M. BruynGeneral Manager

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great transition stay to get over jet lag on the way to holidays!
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Aswatnarayan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff - very friendly and helpful. Hotel is beautiful. Room was very nice
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Mary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great hotel to be close t the airport in Amsterdam
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Trinda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property nice, limited places to eat , food and drink at hotel very expensive
Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Chung Yee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
good to have shuttle bus to the airport
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Cornelis, Woodstock

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location if you are flying in or out of Schiphol. Inconvenient if you are staying there with any other purpose in mind. There is literally nothing else around the hotel except other hotels, corporate offices and airport warehouses.
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 14.5.2024
Dear Cornelis, We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the lack of soap in the shower, the non-functional TV, and the absence of amenities such as a coffee machine or alarm clock. This falls short of the standards we aim to uphold. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit.Kind regards,Erwin M. BruynGeneral Manager

8/10 Hyvä

Adam

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It’s close to airport, but has no stores or dining close.Overall I would st.ay here again
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Peter

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
No Soap in the shower also TV was not working and no coffee machine or a alarm clock
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 14.5.2024
Dear Peter, We sincerely apologize for the inconveniences you experienced during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and it's disappointing to hear that we fell short in meeting your expectations.Regarding the lack of soap in the shower and the non-functioning TV, we will address these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. Additionally, we apologize for the absence of a coffee machine and an alarm clock in your room. We will take your feedback into consideration as we strive to improve our amenities and services.We truly appreciate your feedback, as it helps us identify areas for improvement. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to contact us directly. We hope to have the opportunity to exceed your expectations in the future.Kind regards, Erwin M. BruynGeneral Manager

10/10 Loistava

Jeffery

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's a beautiful hotel! Great location -convenient to mass transportation and the airport. Very friendly and helpful staff. Loved the free airport shuttle!
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 23.5.2024
Dear Jefferey, We're pleased to hear that you found our hotel beautiful and enjoyed our convenient location to mass transportation and the airport. We're also delighted that you found our staff friendly and helpful, and that you appreciated our free airport shuttle service. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff and access to transportation.
Yöpyi 3 yötä huhtikuussa 2024
Erwin M. Bruyn vastasi 23.5.2024
Dear Joseph, Thank you for your feedback! We're pleased to hear that you had a positive experience with our staff and found our transportation access convenient. Providing excellent service and convenient amenities is our priority, and we're glad that it contributed to your stay. We look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

2/10 Hirveä

Jami Arabella

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Deirdre

Hyvää: Palvelut/mukavuudet
Convenient to the airport. Room was comfortable. Bed was decent but not great. I ate in the restaurant, very friendly staff and service was good but food was expensive and mediocre. I would stay again.
Yöpyi 1 yön huhtikuussa 2024
Erwin M. Bruyn vastasi 14.5.2024
Dear Deirdre, We're glad to hear that you found our location convenient to the airport and that you enjoyed a comfortable stay with us. We appreciate your compliments on our friendly staff and good service at the restaurant. However, we apologize if the food didn't meet your expectations in terms of both quality and pricing. Rest assured, we'll take your comments into consideration to improve our offerings. We look forward to welcoming you back on your next visit.Kind regards, Erwin M. BruynGeneral Manager

10/10 Loistava

Richie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Bonnie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean, convenient, quiet. Iris at check in was kind, personable and very helpful setting us up with taxi service for a very early flight.
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 28.5.2024
Dear Bonnie, Thank you for your wonderful review! We're pleased to hear that you found our hotel clean, convenient, and quiet during your stay.Iris will be delighted to hear that her kind and personable service at check-in left a positive impression on you. We're glad she was able to assist you with setting up taxi service for your early flight.Thank you for choosing to stay with us, and we hope to welcome you back again soon.Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Anita

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel, especially for the $. Appreciated the free bus ride to the airport.
Yöpyi 1 yön huhtikuussa 2024
Erwin M. Bruyn vastasi 23.5.2024
Dear Anita, Thank you for your kind words. We're delighted to hear that you found our hotel to be a great value and appreciated the complimentary shuttle service to the airport. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Mayuko

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
きれいでシャトルバスが便利でした
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 14.5.2024
Dear Mayuko, We're glad to hear that you found the room clean and that the shuttle bus was convenient. Your feedback is much appreciated.We look forward to welcoming you again in the future.Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Agnes

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and good service
Yöpyi 2 yötä huhtikuussa 2024
Erwin M. Bruyn vastasi 21.5.2024
Dear Agnes, Thank you for your feedback. We're glad to hear that you found our hotel clean and that you were satisfied with the service provided. We strive to maintain high standards of cleanliness and customer service, and we're pleased to know that it was reflected in your experience. We hope to welcome you back again soon.Kind regards, Erwin M. BruynGeneral Manager

8/10 Hyvä

Racquel

Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Jerome

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Airport shuttle
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 14.5.2024
Dear Jerome,Thank you for sharing your thoughts! It sounds like the airport shuttle was a significant highlight of your experience. We're delighted that our shuttle service contributed positively to your stay. If there are any specific areas where we can further improve our shuttle service or any other aspects of your stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!Kind regards, Erwin M. BruynGeneral Manager

10/10 Loistava

Rekha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient with airport shuttle. Property is clean with clean room, bathroom. Customer service is good too
Yöpyi 1 yön toukokuussa 2024
Erwin M. Bruyn vastasi 14.5.2024
Dear Rekha,We're pleased to hear that you had a pleasant stay and found our airport shuttle service convenient. It's great to know that you appreciated the cleanliness of our property, including the rooms and bathrooms. We're also pleased that you were satisfied with our customer service. Thank you for your positive feedback.We look forward to welcoming you back soon.Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Dorothy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I spent a wonderful 4 nights here. Would recommend it to anyone wanting a convenient but quiet location to visit Amsterdam. Exceya d attentive staff in all areas. Special thank you to Jello and Milan
Yöpyi 4 yötä huhtikuussa 2024
Erwin M. Bruyn vastasi 7.5.2024
Dear Dorothy,We're pleased to hear that you had a wonderful four nights with us and that you would recommend our hotel to others seeking a convenient and peaceful location in Amsterdam.We're also delighted to hear that our staff, particularly Jelle and Milan, provided you with excellent and attentive service throughout your stay. We will be sure to pass along your kind words to them.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Enrique, fullerton

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Jade

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are very helpful and friendly
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice bigs room but the linen must be washed in harsh detergents which gave my sensitive skin some problems
Yöpyi 2 yötä huhtikuussa 2024
Erwin M. Bruyn vastasi 6.5.2024
Dear Stephen, Thank you for your feedback. We apologize for any discomfort caused by the detergent used for our linens. We understand the importance of providing a comfortable stay for all our guests and will ensure that your concerns are addressed promptly. We appreciate your understanding and hope to welcome you back in the future.

4/10 Huono

michael

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
na
Yöpyi 4 yötä huhtikuussa 2024
Erwin M. Bruyn vastasi 6.5.2024
Dear Michael,We apologize for any inconvenience you experienced during your stay. Please feel free to contact us directly to discuss this further or if there is anything else we can do to make amends for the issues you faced. Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Kind regards, Erwin M. BruynGeneral Manager

10/10 Loistava

Samantha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
-
Yöpyi 1 yön huhtikuussa 2024
Erwin M. Bruyn vastasi 6.5.2024
Dear Samantha, Thank you for your review! We're pleased to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another exceptional stay in the future!Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Ari

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Airport shuttle is convenient and the rooms are impeccable. Recommend!
Yöpyi 1 yön huhtikuussa 2024
Erwin M. Bruyn vastasi 6.5.2024
Dear Ari, We're delighted to hear that you found our airport shuttle convenient and that you enjoyed your stay in our impeccable rooms! Thank you for recommending us, and we look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager

10/10 Loistava

Jane, Manchester

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place stay with an airport shuttle. We were only there one night, but the facilities were very nice. We could not take advantage of the sauna or pool (no swim suits). Only negative was that there were not many options for dining (actually only one) walking distance from the hotel. The prices at the hotel for dining were pretty high. That being said, I would stay there again if I needed to be close to the airport.
Yöpyi 1 yön huhtikuussa 2024
Erwin M. Bruyn vastasi 6.5.2024
Dear Jane, Thank you for sharing your experience! We're glad to hear that you enjoyed your stay and found our facilities to be very nice. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back if you need to be close to the airport in the future!Kind regards, Erwin M. BruynGeneral Manager

8/10 Hyvä

Paul, Canton

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There is everything to enjoy about this hotel except the cost of the meal at the sports bar. Exceptionally high even for European standards
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Jane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The reception desk attendant Pink was very friendly and extremely helpful. We had driven several hundred miles and needed to drop our bags a d return our rental car. She personally got a cart for us and came out to get our bags. Great customer service!
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Carl

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very clean, near main terminal but not walkable. Shuttle could be a little more frequent.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Charles

Convenient to airport. Very efficient and nice restaurant
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Félix

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean !
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Elizabeth

Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Kosei

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
シャトルバスが便利でした。
Yöpyi 3 yötä huhtikuussa 2024