Hotellit kohteessa Anthem at Merrill Ranch, Florence

”Common areas could be cleaner. Seemed like a lot of construction people saying there which resulted dirty floor in common areas. ”

”Room was clean, staff was very nice. Walking distance to Starbucks”

”Our stay was great! Property was nice and clean and the host was very responsive and accommodating. It was great stay!!”

”We especially enjoyed the Rodeo bar there. The pizza was great!”

”Rooms clean and comfortable only draw back early morning I smelled a really bad odor of sewage that nauseous smell made me gag where I had to leave the room for fresh air”

”The rooms were lovely and the location was centralized. We were directly across from pool and bbq. The backyard was perfect for my pet.”

”There was leftover food in the microwave, trash around the mini fridge, dusty handprints on the bedside lamps, grime around the toilet and worse of all was a small side window, but big enough for someone to crawl in from the outside, next to the picture window that was left open. We didn't notice the window last night because we checked in around 11:00 p.m. and the curtains were closed. The bathtub was dirty as well. I have asked for a refund. In the approximate 100 hotel stays booked through...

”This was one of the best hotels my family and I have ever stayed at. There isn’t one thing I can complain about. The staff were amazing and very attentive. The best customer service I’ve ever received. The amenities were great. I love that they provided ice and water on every floor. I would definitely recommend this place 100 times over.”

”Terrible. Exceptional front desk staff though especially the lady that checked us in. No internet services. Not soo good breakfast. Renovation of the rooms going on with alot of junks outside room.”

”It was a fine hotel. We did not use the pool. There was plenty of parking.”

”The check in at the kiosk was a horrible experience. My room wasn't ready when I went to use the key the housekeeping was still cleaning and it was 7:15 pm. They need to have someone at the desk for check in ”

”Misleading/confusion finding apartment: Recommend adding the exact address for the main gate. Difficult finding exact apartment. Numbers on roadside of apartments. Recommend adding to instructions to look for the building marker on a sidewalk post, not on the actual building. Access instructions seemed to suggest that there was a designated parking spot for the unit. Circled around numerous times looking for designated spot, but never found one. Only areas with designated parking numbers...

”Pull out couch very uncomfortable. The place needs upgrading badly. There are holes in the carpeting on the stairs. The staff was very friendly and helpful. Coffee was good. ”

”Everything was great o love their service ”

”I received so many emails that was confusing. The place was nice and new! The IKEA furniture wasn’t very comfortable except the beds were very comfortable! We had a bit of miscommunication but our stay was close to family members that we were visiting and we enjoyed that. ”

”Key wasn’t in lockbox when we arrived, had to wait outside for a long time with my children. And I had to drive to Walmart to take them to use the restroom. Fans were full of dust. Toilet was clogged and dirty. Shower handle from master bedroom was broken, dirty dishes, ants. Pillowcases full of dust. ”