2/10 Hirveä
Justin
Matkusti perheen kanssa
29.5.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a terrible hotel and I would suggest people to stay away from this place. They put my family in a room without AC and were gaslighting us saying that “it’s working…just wait…your monitor is wrong but ours is right” (even though our Ac monitor was showing the right temperature of the room and that the cold function was not working). When we urged the concierge (one person for the whole hotel) to ask if they can reset it, they reluctantly did it and it still didn't work. They refused to give us an alternate room or a refund, we couldn't even talk to a manager. Not to mention, they only have staff for the hotel till midnight, after that you are on your own till morning. The one elevator is cramped (could barely fit 2 bags with 2 guests), and that's if you can get an elevator as its shared with the rooftop restaurant there. I don't think this hotel should even be on Expedia, especially if they pride themselves on providing travelers quality options to stay at while traveling abroad. I'm just thankful it was one night, but would hate for anyone else to experience this trash hotel.
Justin
Yöpyi 1 yön toukokuussa 2024