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Arvostelut: Showboat Hotel Atlantic City

3.5 out of 5
Showboat Hotel Atlantic City
801 Boardwalk, Atlantic City, NJ

Arvostelut

6,6
Arvosana 10 - Loistava. 1640 kautta 5946 arvostelua" "
Arvosana 8 - Hyvä. 1283 kautta 5946 arvostelua" "
Arvosana 6 - OK. 1056 kautta 5946 arvostelua" "
Arvosana 4 - Huono. 873 kautta 5946 arvostelua" "
Arvosana 2 - Hirveä. 1094 kautta 5946 arvostelua" "

6,8/10

Siisteys

7,0/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

6,2/10

Majoituspaikan kunto ja tilat

6,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Melanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful view from my room, and staff was very friendly
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

maximino

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean and comfortable
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Danielle

Matkusti kumppanin kanssa
They did the rooms over which are very nice but the beds are so low and the pillows are so small. Due to the new activities there are many children I wouldn't recommend if you are looking to go to bed early because the noise of the kids running up and down the hallways all night. Which is not the kids fault because this is a kid friendly hotel so it makes sense they are having fun 😂.
Yöpyi 1 yön huhtikuussa 2024

4/10 Huono

Joely

My room was different from what I booked , I crowded and very noisy ps. I went on a Saturday
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Elizabeth

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
During our stay there was an incident. not sure if it were a stabbing or shooting in the lobby. It happened moments before us entering the lobby. Set a very unsafe feeling for our stay. nothing was communicated by the staff.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

10/10 Loistava

Anica

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed the stay. The suite was amazing and I will definitely book again.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

4/10 Huono

Paolo

Hyvää: Henkilökunta ja palvelu
T
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 Hirveä

Sara

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I love the arcade. I have a young child and figured we would stay here. There was no soap in the women’s bathrooms near the arcade. There is only half a roll of toilet paper with no backup in the room. I was told I would get a text when my room was ready… that never happened. Don’t think I’ll be coming back anytime soon.
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

4/10 Huono

Ebony

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Paid way too much money to deal with non cleanliness and not being able to service. My rooms had no toilet or wash cloths. And room next door had bed bugs
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

4/10 Huono

Meilind

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I use to like the showboat but this time I went, the Property looked run down. Rooms smelled like cigarettes. Shower curtain was thin and falling apart. Water was coming out brown. You would think with the new water park, they would try to take care of the hotel a bit better. Looks like they just abandoned it.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 Hirveä

taria

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024

6/10 OK

Trina

Huonoa: Siisteys ja palvelut/mukavuudet
They need to better service the rooms ours had no toilet paper upon checking in there were multiple complaints about bed bugs in the rooms lack of wash cloths and the incidental fee is more costly than the actual stay in the room no micro wave and the food expense is astronomical.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

6/10 OK

Alicia

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 Hirveä

Glenn

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms and run down, my bed was broken the coach and huge stains on it. The front desk never picks up the F….ing phone. Had to ask 3 times for towels then we got them at 11:30pm, not a good time to be getting towels. I know the hotel is dog friendly but when a dog is in the room across from you and will not stop barking for 2 days!! We had barely any sleep the entire visit. This hotel needs better management and more staff to help the clients coming and going. I will never stay here again even if was for free. Everywhere we went in the hotel we could’ve gotten high because that is how much people smoke marijuana all day. For the money we spent on the stay I was very disappointed and pissed off, it was a waste of my money. My wife was upset the entire weekend because we took this trip to have some time away from everything after we lost our son. This entire trip was depressing and stressful.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

2/10 Hirveä

Bennett

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
The elevator was not working when I got there. We had to use the steps to get to our floor. No staff personnel was near the elevator to let us know to take an elevator for a different tower and walk over. When we got to the room and tried to freshen up. There was no water in the room. Once the water came back it was brown. It had to run for a while.
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

6/10 OK

Maria

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 2 yötä huhtikuussa 2024

2/10 Hirveä

Linda, Farrockaway

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
It saddens us that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

4/10 Huono

Enrico

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bed
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 28.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

10/10 Loistava

Teresa

Hyvää: Siisteys ja henkilökunta ja palvelu
A very nice place to stay and enjoy the water park .
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 28.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 Hirveä

Ariana

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Broken tables, bad smelling room, floors were chipped
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 28.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

2/10 Hirveä

Hasmik

Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened, to anticipate and prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 Hirveä

Lavon

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I wasn’t able to check into my room until 9 pm when I was there since 4 pm it was very disappointed
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 28.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 Loistava

Yury

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 Hirveä

Ana

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Arrived at property to check in and they tell me they overbooked and can’t honor my reservation. It is 2am and I just drove from out of state with children. Then got a parking ticket from parking in self park after they directed me to park there for the free parking for water park. Staff has no idea what they are doing and customer service was terrible. The property was disgusting
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 29.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City.

6/10 OK

Cleiry

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
At night we had to call security because there was people banging on the doors and the bathroom in the room was clogged.
Yöpyi 2 yötä huhtikuussa 2024
Reservations Team vastasi 27.4.2024
Dear Cleiry,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

10/10 Loistava

Yaireni

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is beautiful 😻❣️
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 Hirveä

Tiera

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is outdated. From the moment we checked in- could not make a phone call cause the phone in our room did not work or have a calling list, the website also showed there was a swimming pool in the hotel, there is not, the water park closed at 8 we couldn’t check in until 5 and there are no discounts for a hour of play, the expect our family to pay $500 to play in the water park for 1 hour after we have already booked to stay here, and the best yet, our toilet is leaking
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

10/10 Loistava

Shikira

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 28.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

4/10 Huono

adwa

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
the fact that we stayed there for four days and not one time did the house keepers come and clean when u call the front desk they never answer i had to go downstairs and tell them and even then nobody came
Yöpyi 4 yötä huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

6/10 OK

Katrina

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 28.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 Loistava

Denise, Brooklyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We was a family of 11. My 12 year old granddaughter had a BALL.we can’t wait to return. Until the next timer.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, just moments from the legendary Atlantic City Boardwalk. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

2/10 Hirveä

Cierra

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrible
Yöpyi 1 yön huhtikuussa 2024
Reservations Team vastasi 26.4.2024
Dear Cierra,Thank you for staying with us at Showboat Resort Atlantic City. We apologize that your stay was less than extraordinary.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 Hirveä

Bibiana, Brooklyn

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I wish i could give this hotel no stars. First issue i had was that the room i was given had a broken lock . Then the second room i was given the aircondioner was not working. Then there was a shooting/stabbing in the arcade were my child was. When i asked for a refund to leave to another hotel they declined and said if i leave i would just lose my money I had booked for two days
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

4/10 Huono

Tiffany

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property has horrific dining options. The mattress in the room was cheap and low to the floor. I woke up in back pain. No hairdryer in the bathroom and my son and I had to wait for hours to get extra towels and wash clothes because the water park doesn’t provide any. The racetrack wait time was about 2 hours long. What kind of water park doesn’t have towels. They make millions at this place. Overall a waste of time, resources and money. I don’t plan on staying here again and wouldn’t suggest anyone else stay here either. Go to Tropicana or Caesar’s. Showboat hotel is trash 👎
Yöpyi 2 yötä huhtikuussa 2024
Reservations Team vastasi 26.4.2024
Dear Tiffany,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

4/10 Huono

Karen

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The place looked a bit run down. The AC in our room took awhile before it started to work. It took 2 days to cool down the room. Prior to going I tried to call the front desk and no answer and once getting there tried to call the front desk and again no answer.
Yöpyi 1 yön huhtikuussa 2024

2/10 Hirveä

Wiltisha

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
I didn't have much of anything positive to say about the property where we had so many things go wrong in our room. I made a formal complaint online still have not received any communication. I also made 2 complaints at the front desk which I had to go downstairs from the twelfth floor because no one was answering the phone. Horrible!!
Yöpyi 1 yön huhtikuussa 2024
Reservations Team vastasi 27.4.2024
Dear Wiltisha,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

10/10 Loistava

Rhavie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The best
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 26.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!

2/10 Hirveä

Dov

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Reservations Team vastasi 26.4.2024
Dear Dov,Thank you for staying with us at Showboat Resort Atlantic City. We apologize that your stay was less than extraordinary.We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

2/10 Hirveä

tasha

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This resort does not deliver on their advertisement. Customer service is poor. Hotel room are dirty and smelly . Come with a lot of patience because you will be waiting for everything
Yöpyi 3 yötä huhtikuussa 2024
Guest Service Team vastasi 26.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

4/10 Huono

inna

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room is very old , has dirty carpet and outdated warn out furniture. We were missinformed on the phone before booking about waterpark fees for hotel guests. Were told that guests receive discounted tickets for 29.99 Not true!! Also website states that parking fee is 25.99 per day. The actual parking fee was 40$ per day. The staff denied all our concerns and requests for explanation and was not helpful at all. Very disappointing and waste of money We had to leave one day earlier because of the room condition and ruined holiday. . They co
Yöpyi 2 yötä huhtikuussa 2024
Reservations Team vastasi 26.4.2024
Dear Inna,Thank you for staying with us at Showboat Resort Atlantic City and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our Team in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Showboat Resort Atlantic City in the near future.

4/10 Huono

Rosalyn

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys
The noise from the other rooms and children running and screaming at 1 2 3 o'clock in the morning was horrible. I kept calling guest service and house keeping for towels and no one picked up. I had to go down stairs and request towels and I still never got them. Besides those issues, someone got stabbed or something horrible happen , where cops and yellow tape was involving. All I was hearing was people screaming and crying. Not a safe experience for children and I. I have home to AC a few times and never experience poor service and endangerment like i did now.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

6/10 OK

Sandra

Matkusti pienten lasten kanssa
Good atmosphere however hotel in need of updates but you can see they are working on upgrades
Yöpyi 1 yön huhtikuussa 2024
Guest Service Team vastasi 26.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

8/10 Hyvä

Stephanie

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Reservations Team vastasi 26.4.2024
Dear Stepanie,Thank you for staying with us at Showboat Resort Atlantic City and marking us. We can't wait to welcome you back soon!

2/10 Hirveä

Faith

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The three days we stay no one clean the room. The room phone was not working no one came to the room to help us.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service Team vastasi 25.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

4/10 Huono

Jessica

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First I would like to start with the waterpark NOT being open because of a ADULT pool event! Myself and family came to enjoy the indoor pool and it was not of use to kids. There was no email prior to check in, to our surprise children could NOT access the indoor pool which is the sole purpose of the trip! The front desk staff that checked us in had little no additional information. The experience was mind blowing to say the least! TRAVELED TO A INDOOR WATER PARK ONLY TO FIND OUT THE INDOOR PARK WAS NOT OPEN!
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 25.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

4/10 Huono

Nicholas

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is very out dated. Wall paper was peeling off the walls, walls paint was chipping, electrical outlets did not work, several ice machines did not work (had to go to a floor 6 floors away from mine) and room was extremely hot (thermostat did not go cooler than 78 degrees). We complained to the front desk 3 times and after the third time; they advised that the entire hotel is having heating/cooling issues. Would not recommend staying at this hotel even if you are planning on going to the waterpark.
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 25.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

2/10 Hirveä

Wadisha

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys ja henkilökunta ja palvelu
Horrible room smelt mildew I had to buy my own tissue cause no answered the phone to service us in the room. I had to clean my own room I got the cleaning supplies off the cart. While cleaning my room I realized hotel staff never came back for the cleaning supplies so how are the cleaning the room with no supplies? Cause all they was doing was changing sheets. My toilet was dirty upon arrival. Too Was hot 2 of the days of my stay. Thank god they have the water park
Yöpyi 3 yötä huhtikuussa 2024
Guest Service Team vastasi 27.4.2024
It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Showboat Resort Atlantic City

6/10 OK

Mayra

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 26.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

4/10 Huono

jennifer

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 26.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!

10/10 Loistava

Belkis

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Guest Service Team vastasi 26.4.2024
Thank you for staying with us at Showboat Resort Atlantic City and for sharing your kind comments.We can't wait to welcome you back soon!