Aula

Arvostelut: Austin Proper Hotel, a Member of Design Hotels

5 out of 5
Austin Proper Hotel, a Member of Design Hotels
600 West 2nd Street, Austin, TX

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 111 kautta 163 arvostelua" "
Arvosana 8 - Hyvä. 18 kautta 163 arvostelua" "
Arvosana 6 - OK. 15 kautta 163 arvostelua" "
Arvosana 4 - Huono. 11 kautta 163 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 163 arvostelua" "

9,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Adriana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful experience, the hotel is beautiful, great bar and the staff was very well trained. Overall experience was great.
Yöpyi 3 yötä maaliskuussa 2024
Natascha vastasi 22.5.2024
Dear Adriana,Thank you so much for sharing your experience with us at the Austin Proper Hotel. We’re pleased to hear that you had a fantastic stay and were able to enjoy all that Proper has to offer.We will be thrilled to welcome you back for another getaway in the future, and as always, assist you with reservations for your next stay with us.Warmly,Natascha SeifritzDirector of Hotel Relations

2/10 Hirveä

Martha Guadalupe

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Pésimo servicio, pretenden ser 5 estrellas y no llega ni a 1. Particularmente en los restaurants: The peacock malo y caro pretendieron servirme el café en vaso desechable, cuando quise desayunar el domingo me dijeron que no tenían mesa en toda la mañana. ¿Entonces qué hacen los huéspedes que quieren desayunar? La Piscina tiene el personal más grosero y prepotente que he conocido. Nos trataron muy mal a excepción de Pedro( que si sabe lo que es el servicio) SE QUE NO LES IMPORTA pero si de algo sirve mi experiencia NO SE HOSPEDEN AHÍ
Yöpyi 2 yötä toukokuussa 2024
Natascha vastasi 22.5.2024
Dear Mrs. Guadalupe,We much appreciate the time taken to provide feedback on your recent stay with us. We would like to extend our sincerest apologies for the unfortunate experience you had, and are personally following up internally to ensure that moving forward, our service is consistent and a positive experience for all.I personally would like to turn this around and welcome you back for in the future. Please know I am here to assist you with anything you may need.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Claudia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice design, elegant and contemporary. The food is excelent but I would like to hace more good options to eat around
Yöpyi 3 yötä toukokuussa 2024
Natascha vastasi 22.5.2024
Dear Claudia,Thank you so much for sharing your experience with us at the Austin Proper Hotel. We’re pleased to hear that you had a fantastic stay and were able to enjoy all that Proper has to offer.We will be thrilled to welcome you back for another getaway in the future, and as always, assist you with reservations for your next stay with us. Our Guest Relations Team will be happy to make suggestions for dining around the area. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Steven

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Natascha vastasi 18.4.2024
Dear Steven,Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait for your return.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Wayne

Hyvää: Siisteys
Fantastic
Yöpyi 2 yötä huhtikuussa 2024
Natascha vastasi 17.4.2024
Dear Wayne,We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait for your return!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

BJ

Yöpyi 1 yön huhtikuussa 2024
Natascha vastasi 6.5.2024
Dear BJ,Thank you for staying with us at Austin Proper - we are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back. Warmly,Natascha

8/10 Hyvä

David

Hyvää: Siisteys ja henkilökunta ja palvelu
For $600/night, the view should never be only of a huge parking garage.
Yöpyi 3 yötä huhtikuussa 2024
Natascha vastasi 12.4.2024
Dear David,Thank you for staying with us at Austin Proper. We are sorry to hear that you did not enjoy your room and have noted your preference in your profile for future stays. We hope to welcome you back in the future and are here to assist with anything to make it another proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Steve

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Place is beautiful and the staff is excellent. We did have some noise issues which is unfortunate, but they accommodated us as best they could and we’re very nice about it.
Yöpyi 3 yötä maaliskuussa 2024
Natascha vastasi 25.3.2024
Dear Steve, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed the hotel and our colleagues could add to your experience. Please accept our apologies for the noise issues and we will look further into the issue to prevent this from happening again in the future.We cannot wait to welcome you back in the future and are here to assist you with planning another getaway.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Paolo

Yöpyi 2 yötä helmikuussa 2024
Natascha vastasi 26.2.2024
Dear Pablo,We are excited to know that you enjoyed your stay with us and cannot wait for your return. Until the next time!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

TS, Austin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was the second time I stayed at this hotel. The staff is wonderful and so helpful and nice. The room was exceptional with the balcony. Will stay here again.
Yöpyi 1 yön helmikuussa 2024
Natascha vastasi 17.2.2024
We are thrilled to know that you had another proper stay with us and cannot wait for your return. Thank you so much for staying with us at Austin Proper, we appreciate your loyalty. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Alexandria

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Weekend away
Fantastic stay from start to finish, the restaurants are wonderful. Probably the best bars in Austin. Great gym and spa, with stunning interior design throughout the whole property. One of my favourite hotels by far. Oscar on the front desk was a star and the bell staff especially Micah just couldn’t do enough for us. 100 out of 10.
Yöpyi 4 yötä tammikuussa 2024
Natascha vastasi 8.2.2024
Dear Alexandria,We are thrilled to know that you enjoyed your stay with us and cannot wait to welcome you back soon. Let us know when you are ready and we are here to assis making it another proper experience. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Pooja

Hyvää: Siisteys ja henkilökunta ja palvelu
Very bougie.. loved the vibe
Yöpyi 2 yötä tammikuussa 2024
Natascha vastasi 2.2.2024
Dear Pooja,We are thrilled to know that you enjoyed the Austin Proper Hotel and its design by Kelly Wearstler. Let us know when you are ready to enjoy us a little more and we are here to assist in making it an amazing stay. Warmly,Natascha SeifritzDirector of Hotel Relations

8/10 Hyvä

Michael

Very nice place to stay, great location, within walking distance to a lot of things to do. Great views from the balcony rooms.
Yöpyi 1 yön tammikuussa 2024
Natascha vastasi 24.1.2024
Dear Michael,Thank you for staying with us at Austin Proper. We are happy to know that you enjoyed your stay with us and hope to welcome you back in the future. It is always our goal to exceed guest expectations and we would love to know what we could have done better to receive the 5 star rating from you. Love to hear more. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Natascha vastasi 24.1.2024
Thank you Jonathan for taking the time to rate your stay with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back in the near future. Warmly,Natascha Seifritz Director of Hotel Relations

10/10 Loistava

Kaitlyn

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Natascha vastasi 22.1.2024
Dear Kaitlyn,We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait for you to return. Please let us know when you are ready for another visit to Austin and we are here to assist to make it another proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Omar

Yöpyi 3 yötä tammikuussa 2024
Natascha vastasi 17.1.2024
Dear Omar,Thank you for staying with us at Austin Proper, we are happy to know that you enjoyed your stay and hope to see you soon again. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Marcus

Yöpyi 2 yötä joulukuussa 2023
Natascha vastasi 3.1.2024
Dear Marcus,Thank you for staying with us at Austin Proper. We are so very excited to hear that you enjoyed your time with us and cannot wait to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Hilary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is beautifully designed. The Peacock restaurant is delicious with great service. The staff are very nice overall a nice stay
Yöpyi 1 yön joulukuussa 2023
Natascha vastasi 31.12.2023
Dear Hilary, Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly,Natascha

10/10 Loistava

Sheryl

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Love Proper
Gorgeous property and beautiful room. Great location too! Upscale hotel that was special to stay in.
Yöpyi 1 yön marraskuussa 2023
Natascha vastasi 8.12.2023
Thank you Sheryl for staying with us at Austin Proper. We are excited to know that you enjoyed the hotel and neighborhood and we cannot wait to welcome you back!Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 Huono

Haley

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön marraskuussa 2023
Natascha vastasi 22.12.2023
Dear Haley,We much appreciate the time taken to provide feedback on your recent stay and are sorry to hear that you did not fully enjoy your time with us. It would be much appreciated if you could share some more details of what we could have done better so we can address with our teams and note for future visits. Please feel free to reach out to me personally and I'll be happy to assist you.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

William

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place for business or pleasure!
Had a great stay at this 5-star hotel! My wife also had a massage and face treatment, and also spent time in the sauna.
Yöpyi 2 yötä marraskuussa 2023
Natascha vastasi 22.11.2023
Dear William,We are so very happy to know that you had a proper stay with us and cannot wait to welcome you back to Austin Proper! Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Mia

Yöpyi 2 yötä marraskuussa 2023
Natascha vastasi 15.11.2023
Dear Mia,Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait to welcome you back in the future.Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 Huono

Quang

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Hot water didn't work. Building engineers didn't show up until an hour later. They moved me to another room at that point it was 11pm.
Yöpyi 1 yön lokakuussa 2023
Natascha vastasi 28.10.2023
Dear Quang, We are so very sorry that your stay did not go as smooth as we wished. Please accept our apologies for this inconvenience.It would be our pleasure to welcome you back to Austin Proper and I would like to take care of your future stays personally. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Reuben

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Natascha vastasi 25.10.2023
Thank you Reuben for staying with us at Austin Proper - we are excited to know that you enjoyed your time with us and cannot wait for your return,Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Andy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice place
It was a nice stay. Hotel bars get extremely busy in the evenings but was not a problem. Our bartender Nick was great all week.
Yöpyi 4 yötä lokakuussa 2023
Natascha vastasi 16.10.2023
Dear Andy,We are thrilled to know that you enjoyed your stay with us at Austin Proper and hope to welcome you back in the future. Until the next time.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Heather

Yöpyi 2 yötä lokakuussa 2023
Natascha vastasi 18.10.2023
Dear Heather,Thank you for staying with us at Austin Proper. We are delighted to know that you enjoyed your stay with us and cannot wait for your return. Till the next time. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Eduardo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptional!!! Beautiful
Yöpyi 3 yötä syyskuussa 2023
Natascha vastasi 23.9.2023
Dear Eduardo, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back in the near future.WarmlyNatascha SeifritzDirector of Hotel Relations

10/10 Loistava

Angie, West Lafayette

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outstanding property. Staff were all THE BEST! All welcoming, friendly, kind.
Yöpyi 2 yötä syyskuussa 2023
Natascha vastasi 9.9.2023
Dear Angie,Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Margaret

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
Natascha vastasi 9.9.2023
Dear Margaret, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Tina

Yöpyi 2 yötä elokuussa 2023
Natascha vastasi 1.9.2023
Dear Tina,We are thrilled to know that you enjoyed your time with us at Austin Proper and cannot wait to welcome you back in the near future.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Jonathan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love it here!
Yöpyi 3 yötä elokuussa 2023
Natascha vastasi 29.8.2023
Dear Jonathan, Thank you for staying with us at Austin Proper! We are thrilled to know that you are enjoying your time with us and are here to assist with anything to make it a proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

8/10 Hyvä

Mahender

Yöpyi 1 yön elokuussa 2023
Natascha vastasi 14.9.2023
Thank you for staying with us at Austin Proper. We hope to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Natascha vastasi 21.8.2023
Dear Robert,Thank you for staying with us at Austin Proper. We appreciate your feedback and are happy to know that you had a proper stay and cannot wait to welcome you back in the future. Wamly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Klaus

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Extraordinary Service and staff. Super Clean. Highly recommendable
Yöpyi 5 yötä elokuussa 2023
Natascha vastasi 13.8.2023
Dear Klaus,We are thrilled to know that you enjoyed your time with us at Austin Proper and cannot wait to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Cara

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel! Lovely and beautiful l!
Yöpyi 1 yön heinäkuussa 2023
Natascha vastasi 8.7.2023
Thank you Cara for staying with us at Austin Proper. We are excited to know that you like your stay and hope to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Jae Young

Yöpyi 1 yön kesäkuussa 2023
Natascha vastasi 18.6.2023
Dear Mr. Young,We are excited to know that you enjoyed your stay with us at Austin Proper and we hope to welcome you back in the near future!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Katherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel is superb from the ambiance and location, to the attentive and friendly staff.
Yöpyi 3 yötä kesäkuussa 2023
Natascha vastasi 15.6.2023
Dear Katherine, Thank you for staying with us at Austin Proper! We are thrilled to know that you enjoyed your stay and cannot wait to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2023
Natascha vastasi 31.5.2023
Dear Michael,Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the future. Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 Huono

Mike

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The room was uncomfortable, tiny, view of side of parking deck, no drawers for clothes, so lived out of suitcase on the floor. One tiny table big enough for one, had to flip the trashcan over between the beds to provide surface area for pocket stuff. For the cost, no way we'd ever come back.
Yöpyi 3 yötä toukokuussa 2023
Natascha vastasi 22.5.2023
Dear Mike, Thank you for staying with us and taking the time to share your experience. It is always our goal to exceed guest's expectation and we are sorry to hear that you did not enjoy your room on this stay. Although we do not offer any Suites with double queen beds, we do have other choices for you that would give you more space. We hope that you would give us another chance on your next visit to Austin and I'll be happy to assist you personally in the future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Talia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing property! Everything down to the scent in the lobby was curated and extremely pleasing. Absolutely cannot wait to come back again!
Yöpyi 3 yötä toukokuussa 2023
Natascha vastasi 19.5.2023
Dear Talia,Thank you for staying with us at Austin Proper, we are thrilled to know that you had an amazing time with us and cannot wait to welcome you back!Warmly,Natascha SeifritzDirector of Hotel Relations

6/10 OK

Colin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is stylish and has great amenities, and the staff are great. However the 4.30am wake up with the Austin City trash collectors that lasts 1hr is awful. Property is safe, but neighborhood has a lot of homeless issues.
Yöpyi 1 yön huhtikuussa 2023
Natascha vastasi 13.4.2023
Dear Colin,We thank you for staying with us and sharing your feedback with us. We always strive to exceed our guest's expectations and we are sorry that you were woken by trash collectors early in the morning. It is something we are consistently working on and have switched companies for the Hotel with a later pick up after 6am which is the latest they will come to the city. Since you enjoyed the hotel and service, we hope that we can welcome you back for another stay since in the future.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Vanessa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel. East to get everywhere. Great spa too.
Yöpyi 1 yön huhtikuussa 2023
Natascha vastasi 10.4.2023
Dear Vanessa,We are happy to know that you enjoyed your stay with us at Austin Proper and cannot wait to welcome you back soon.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Carlos

Hyvää: Siisteys ja henkilökunta ja palvelu
Todo excelente
Yöpyi 1 yön helmikuussa 2023
Natascha vastasi 14.2.2023
Dear Carlos,Thank you for staying with us at Austin Proper and we are looking forward to welcome you back in the near future!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Taylor

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Austin proper is a thoughtfully curated space. The rooms are exceptionally comfortable and the shared spaces of the hotel are beautiful. The restaurants and bars of the hotel provide exceptional experiences and excellent quality food. While anyone can plan to have an enjoyable and relaxing visit to the Austin proper, the locals flock to the restaurants of the hotel in the evening, and it does get quite busy. This is a great place to mingle and meet young professionals, so do not plan to enjoy a quiet cocktail at the bar.
Yöpyi 3 yötä tammikuussa 2023
Natascha vastasi 6.2.2023
Dear Taylor, Thank you so much for staying with us at Austin Proper and taking the time to share your feedback. We are so happy to know that you enjoyed your time with us and cannot wait for you to come back in the near future. Please know that we have Goldie's, our sunken bar, reserved for hotel guests only for handcrafted cocktails and just opened The Quill Room on the 2nd floor as another alternative to enjoy drinks. Warmly,Natascha SeifritzDirector of Hotel Relations

6/10 OK

CARRIE

10/10 Loistava

Barrett

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The best hotel ever
Yöpyi 1 yön lokakuussa 2022
Natascha vastasi 2.11.2022
Thank you for staying with us at Austin Proper. We are delighted to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

2/10 Hirveä

Robert

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Don’t risk it, might not get the room you paid for
I did not get the balcony suite I booked far in advanced and also prepaid. If I wanted to stay in a basic room with subpar service there are a lot cheaper options. The blinds do not even cover the windows, far from blackout as advertised. Michael who checked us in said I can free dessert, well that’s far from the price differential for a balcony suite on a Saturday night during acl. I asked to speak with the manager he said he’s the only one here, later to tell me he’s actually the front desk assistant. I got no sleep due to the windows not being completely covered. The entire reason I booked this room is for the balcony.
Yöpyi 1 yön lokakuussa 2022

10/10 Loistava

Jessica

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the most beautiful hotels I’ve ever stayed in. The staff were so friendly. Every detail was thought of.
Yöpyi 3 yötä syyskuussa 2022
Natascha vastasi 1.10.2022
Dear Jessica,Thank you so much for your feedback. We are happy you enjoyed your stay and cannot wait for your return. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Loistava

Lori

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2022

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2022