Businesshotellit - Bagshot, Englanti

”Location! Location! Location!”

”Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!”

”Really nice old country style building, nice bar, gardens, close to the train town centre. Didn't eat but smelt good. Room comfortable and clean as new. Will definitely use again.”

”There was no air conditioning, and the room was extremely hot and stuffy. A member of staff told us they would provide an additional fan, so we went to reception to ask. We were told a fan would be sent to our room, but after waiting over an hour nothing arrived. When we returned to reception, we were then told that no fans were available. We were also not given any information about breakfast, including where it was served or the opening and closing times. The hotel was extremely busy due to...

”No air conditioning on site in the room, windows barely opened, they did not have enough fans, so were unable to provide any to us, during a heatwave. Room had no mini fridge; no hot water to shower with across multiple rooms as all complained about the same things during time of a wedding event.”

”Would I stay here again?? No I would avoid at all costs. I booked the hotel so that I was fresh for a meeting on mo day morning and what I got was the opposite. When I arrived at the hotel my room had three fans trying to cool it down, which means that they knew my room would be hot and instead of moving me to a room further down the hotel which would be cooler they continued to allocate that room to me. That lasted until 2.30 in the morning when I demanded to be moved. My initial response...