Dear Customer,We deeply regret that your experience during your stay at our hotel was not better. We would have liked to understand the issues or inconveniences you encountered. However, without more details about what happened, we are unable to address them properly. We value our customers and strive to provide quality service, so it saddens us to think that we did not meet your expectations. In any case, we will always be at your disposal, should you give us the opportunity to regain your trust in the future.Best regards.

Thank you! We hope to see you next time!

Dear Brady,Thank you for your feedback. We are pleased to hear that you found our hotel to be accurately represented and to your satisfaction. We strive to provide a consistent and high-quality experience for all our guests. We look forward to welcoming you back in the future.Sincerely,Anna R.Customer Service

Dear Casmira, thank you for recommending Hotel Gótico for its central location in the heart of La Ramblas and the Gothic quarters. We appreciate your positive feedback. We hope to welcome you back soon. Anna R. Customer Service

Dear Frank, thank you for your positive review. We are delighted to hear that you found our location convenient, close to everything, especially La Rambla. Your satisfaction is our priority. We look forward to welcoming you back soon. Anna R. Customer Service.

Dear Jean-Marc,Thank you for your positive feedback about your recent stay at Hotel Gótico in Barcelona. We are delighted to hear that you enjoyed our perfect location, easy access to the metro, proximity to major landmarks, museums, and the beach, as well as our great breakfast buffet with local products. We appreciate your recommendation and look forward to welcoming you back in the future.Anna R. Customer Service

Estimado Juan: Agradecemos su valoración. Esperemos verle pronto de nuevo por nuestros hoteles. Anna R. Customer service.

Dear Kathia, thank you for your positive feedback. We are delighted to hear that you had a pleasant experience at Hotel Gótico. We look forward to welcoming you back soon. Warm regards, Anna R. Customer Service.

Dear Joseph, thank you for your positive review! We are glad you enjoyed our great location and breakfast. We hope to welcome you back soon. Anna R. Customer Service.

Dear Maria Corazon, Thank you for highlighting our hotel's convenient location. We are delighted to hear that you enjoyed walking around the area. We hope to welcome you back soon. Anna R. Customer Service.

Dear Paula, we appreciate your positive feedback on our room and staff efficiency. We apologize for any inconvenience caused by the standard check-in time. Your comfort is essential, and we will strive to improve guest experiences. Thank you for your understanding. Anna R. Customer Service.

Dear Mary, we are delighted to hear that you had a great stay at Hotel Gótico. We appreciate your positive feedback and look forward to welcoming you back. Warm regards, Anna R. Customer Service.

Dear Brandon, thank you for your kind words regarding the cleanliness of our hotel and its great location. We strive to maintain high standards in these aspects. We look forward to welcoming you back soon. Anna R. Customer Service.

Dear Tara,We sincerely appreciate your detailed review of your recent stay at our hotel. We are pleased to hear that you enjoyed the kindness and assistance of our staff, the cleanliness of the hotel, and the quality of the breakfast. We deeply regret the inconvenience you experienced with the sewer odor in the bathroom, specifically, due to the very old area in which we are located, it may happen that even on the street, as in most ancient cities around the world. Regarding the double beds, they cannot be reserved in advance, as there are few in the hotel and they are assigned on a first-come, first-served basis, however, if they become available during your stay, they are offered to you in case you would like to change rooms. We take your comments into consideration and will work to improve these aspects. We appreciate your feedback as it helps us to grow and continuously improve. We hope to have the opportunity to welcome you again in the future.Sincerely,Anna R. Customer Service

Dear AlexanderThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear Lene,We appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Dear Heather.We appreciate your time in writing your impressions. We apologize for the inconvenience with the air conditioning. It is centralized and activates automatically with the change of season, taking into account the unusually high temperatures of recent days, resulting in hotter weather than usual for this time of year in Barcelona. We look forward to welcoming you back to our hotels.Anna R.Customer Service

Estimada LindaAgradecemos mucho tu valoración.Esperamos poder recibirte de nuevo muy pronto.Saludos

Thank you for your rating and for appreciating the location during your stay. Best regards, Mónica S.Bande, Customer Service

Sehr geehrter Barbara,Wir freuen uns sehr über Ihre Eindrücke! Wir sind Ihnen sehr dankbar, dass Sie unser Frühstücksbuffet geschätzt haben; kürzlich haben wir unsere Vielfalt, unser Angebot und unsere Qualität erneuert, und es freut uns zu wissen, dass diese Verbesserungen Ihre Erfahrung bei uns bereichert haben. Auch die Wertschätzung unseres Personals freut uns sehr. Wir sind begeistert zu lesen, dass Sie planen zurückzukommen, es wird uns eine Freude sein, Sie wieder in unserer Gruppe zu haben.Erhalten Sie einen herzlichen Gruß,

Distinguished Ashwini, Thank you very much for your high ratings and detailed comments, evaluating various aspects of our hotel. Opinions like yours greatly encourage us to continue working to make our guests' stay as pleasant as possible. We especially appreciate your recommendation. Warm regards, Norma A., Customer Service

Dear guest, We are very pleased to know that you had a good stay. We thank you for your very positive comments, and especially for recommending us. Receive kind regards, Norma A. Customer Service

Distinguished guest. We appreciate that you have valued us, and that you highlight our central location. Receive kind regards, Norma A., Customer Service

Apreciada Lorena, Gracias por valorarnos, y por destacar positivamente nuestra céntrica ubicación. Nos preocupa leer que oyó ruidos molestos de los huéspedes de la habitación contigua. Para nosotros es muy importante que nuestros clientes disfruten de la tranquilidad en el hotel, e intentamos que todas las personas sean respetuosas para mantener los estándares de calidad y evitar molestias a otros clientes. Lamentamos que en esta ocasión no lo conseguimos, y le ofrecemos nuestras más sinceras disculpas por las molestias que le ha ocasionado. Reciba un cordial saludo, Norma A., Customer Service

Estimada/o cliente, Le agradecemos que nos haya valorado. Atentamente, Norma A., Customer Service

Dear guest, Thank you for your kind review. We are pleased to know that you had an excellent stay. Best regards, Norma A., Customer Service

Distinguido/a huésped, Muchas gracias por su puntuación. Saludos cordiales, Norma A., Customer Service

Sr./Sra., Agradecemos su valoración sobre nuestro hotel. Afectuosamente, Norma A., Customer Service

Estimado huésped, Muchas gracias por su valoración. Atentamente,

Distinguished Benjamín, We appreciate your assessment and comments, Receive an affectionate greeting,

Dear Geraldine, Thank you very much for your ratings and for highlighting our location, cleanliness, and the comfort of our hotel. We especially appreciate your recommendation. Best regards,

Distinguished guest. We are pleased to know that you found the room, bathroom and our staff excellent. We thank you for evaluating his stay with us so positively. We will be happy to welcome you again if you decide to visit us again. Receive a warm greeting,

Apreciada Laura, Nos alegra que disfrutara de nuestra céntrica ubicación en el corazón del Barrio Gótico, y tuviera una estancia tranquila. Le agradecemos su valoración. Reciba un afectuoso saludo,

Dear Roxanne, we are pleased to know that you enjoyed the nighttime atmosphere, and that your stay at our hotel was pleasant and comfortable. Receive a warm greeting, Norma A., Customer Service.

Dear Carina,We are delighted that you think you couldn't have chosen a better hotel. We strive to make our guests' stay as satisfactory as possible, and comments like yours truly encourage us. Thank you for your feedback.Best regards,

Dear customer, Thank you for taking the time to share your comments and for your positive ratings. We are delighted to know that you enjoyed your stay. We appreciate your support and hope to welcome you again soon. Best regards, Norma A., Customer Service

Dear customer, We appreciate your rating . Best regards,

Dear customer, Thank you very much for your rating. Sincerely,

Dear customer, We appreciate your rating. Best regards,

Dear guest, We sincerely appreciate your kind comments and the positive evaluation you have given us. We regret the inconvenience caused by the street noise and apologize for it. We are pleased to read that you consider the other aspects of our hotel to be satisfactory. Best regards,

Estimada clienta,Muchas gracias por su puntuación y por sus comentarios destacando positivamente a nuestro personal y la ubicación. Le agradecemos especialmente que haya calificado de magnífica nuestra relación calidad-precio. Atentamente,