Aamiainen, lounas ja illallinen

Arvostelut: Radisson BLU Martinez Hotel, Beirut

5 out of 5
Radisson BLU Martinez Hotel, Beirut
Phoenicia Street, Beirut

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 471 kautta 896 arvostelua" "
Arvosana 8 - Hyvä. 297 kautta 896 arvostelua" "
Arvosana 6 - OK. 75 kautta 896 arvostelua" "
Arvosana 4 - Huono. 23 kautta 896 arvostelua" "
Arvosana 2 - Hirveä. 30 kautta 896 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jouko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kaikin puolin hyvä hotelli.
Hyvä hotelli. Hyvä palvelu. Hyvä sijainti.
Yöpyi 4 yötä toukokuussa 2019
François Galoisy vastasi 21.5.2019
Dear Jouki, Thank you for sharing your valuable review with us. We strive to make every moment matter by being a true host and best partner. We provide meaningful, delightful and inspiring experience for our guests. I will be looking forward to welcoming you back in Radisson Blu Martinez hotel. Sincerely, François Galoisy

8/10 Hyvä

Vesa, Aurinkolahti

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli, hyvät kulkuyhteydet taksilla.
Taksin hinta kaupunkialueella vaikutti olevan aina 10 USD. Alkuillasta vaikutelma kaupungilla kävellessä oli turvallinen. Ensi kertaa kohteeseen matkatessamme ja lentojen saapumis- ja lähtöaikojen ollessa keski- ja aamuyöllä etukäteen varattu taksi toi helpotusta ja varmuutta kulkemiseen.
Yöpyi 8 yötä marraskuussa 2017
F Galoisy vastasi 24.11.2017
Dear Vesa, Thank you for your comments. Indeed our hotel location is very central. I am glad that you found it convenient. Hope to see you again at our hotel soon. Francois Galoisy.

8/10 Hyvä

Mikael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location and service
Very good overall, though the rooms appeared a bit dated in some ways. Location was quite central, great for the marathon. Good service.
General Manager vastasi 21.11.2016
Dear Valued Guest, Firstly, I would like to thank you for finding the time to share your comments with us alongside the entire travel community! Nonetheless, I was highly thrilled to learn that you found everything to be very good, along with the location being very central and great for the marathon! Even more, I’m extremely delighted to inform you that we are already initiating with the renovation process! As a matter a fact, we are almost done with the room sample and should be ready to proceed with the progression by the beginning of 2017! I will be looking forward to welcoming you back! Sincerely, Francois Galoisy

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja huoneen mukavuus
General Manager vastasi 7.11.2016
Dear Valued Guest, Firstly, I would like to thank you for sharing your prized sentiments with us along with the entire travel community! Even more, I was highly thrilled to see that you rated us as a great 4/5! Looking forward to welcoming you back! Sincerely, Francois Galoisy

6/10 OK

Hans, Helsinki

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
huone oli likainen
muuten hieno hotelii, mutta huone oli likainen.

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Paul Nassar vastasi 17.5.2024
Dear George,Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Mohamad, Bchamoun

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spacious rooms, good breakfast, strategic location for walk ability, overall hotel was great 👍 only bad thing is no view from hotel
Yöpyi 1 yön toukokuussa 2024
Paul Nassar vastasi 8.5.2024
Dear Valued Guest,Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcoming you back in the near future

10/10 Loistava

Fatima

Yöpyi 1 yön huhtikuussa 2024
Paul Nassar vastasi 27.5.2024
Dear Fatima,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The installations wete great, but the hotel personnel made the visit very enjoyable. I was staying at a diffent hotel and was very unhappy there, so I dropped by the Radisson Blu one afternoon amd had a beer at the bar to get a sense of the place, and immediately liked it. Ila
Yöpyi 5 yötä huhtikuussa 2024
Paul Nassar vastasi 29.4.2024
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Mohamad

Yöpyi 2 yötä huhtikuussa 2024
Paul Nassar vastasi 8.5.2024
Dear Valued Guest,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 Loistava

mohamad

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lo mejor es la atencion al cliente y la sonrisa calida al recibirnos
Yöpyi 1 yön huhtikuussa 2024
Paul Nassar vastasi 29.4.2024
Dear Valued Guest,Thank you for sharing your comment with us, I am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcoming you back the soonest! Best Regards

10/10 Loistava

Dee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at this hotel are amazing. The hotel is clean and inviting. I was disappointed that I didn’t have an option to have air conditioning (rather than heat) in my room - coming from a cold weather climate, I didn’t need heat in my room so I had to leave it off - but the room was very stuffy without any air moving. Breakfast buffet was great but not quite to the same level as my last stay. Overall, great experience.
Yöpyi 11 yötä helmikuussa 2024
Paul Nassar vastasi 4.4.2024
Dear Valued Guest ,Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best RegardsPaul NassarGeneral Manager

6/10 OK

Amin

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Our stay at Radisson was pleasant but could have been better. The temperature in the rooms is very hot and we made this known multiple times. The hotel team said we they are currently out of season for AC meaning they cannot turn the AC on despite it being 19-21 degrees outside.
Yöpyi 4 yötä helmikuussa 2024
Paul Nassar vastasi 14.3.2024
Dear AminThank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future

2/10 Hirveä

ahmad

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Services doesn’t match what is mentioned on Expedia Free services are not free, and requests are not provided on time
Yöpyi 1 yön helmikuussa 2024
Paul Nassar vastasi 4.3.2024
Dear Mr Ahmad, Greetings from Radisson Blu Martinez!Firstly, I would like to thank you for choosing our hotel to be your home away from home during your recent visit to Beirut!Even more, I would like to extend my sincere gratitude for completing the survey, particularly since we consider your important comments to be treasurable gifts as they not only offer us a chance to improve but also stand out to be a genuine indicator of your true loyalty and concern towards our property!in addition to apologizing to the service shortfall you had faced during your stay, I would highly appreciate it, if you can send me more details.Your Comments Truly Count! I will be looking forward to hearing back from you!Sincerely,

10/10 Loistava

Tetiana, Pacifica

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
excellent
Yöpyi 7 yötä helmikuussa 2024
Paul Nassar vastasi 25.2.2024
Dear Valued Guest,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

8/10 Hyvä

Amgad Samir Suliman

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good staff , clean,
Yöpyi 2 yötä helmikuussa 2024
Paul Nassar vastasi 12.2.2024
Dear Mr Samir,Thank you for choosing the Radisson blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

10/10 Loistava

Mohammed

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is perfect
Yöpyi 1 yön helmikuussa 2024
Paul Nassar vastasi 12.2.2024
Dear Mohammed,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Roy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff
Yöpyi 4 yötä tammikuussa 2024
Paul Nassar vastasi 30.1.2024
Dear Valued Guest Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 Loistava

Naji

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
nice and friendly staff, the pool is clean and beautiful. the only thing is we chose a non-smoking room in a non-smoking floor but people in other rooms kept smoking and we got the smell from the ventilation system. the hotel changed out room , but the problem persisted. welcome to Lebanon!
Yöpyi 6 yötä tammikuussa 2024
Paul Nassar vastasi 16.1.2024
Dear Valued Guest,Thank you for sharing with us your review, It was a great pleasure to got the chance to be our guest , at the Radisson blu Martinez the guest is the king and the guest satisfaction is our main priority thank you for praising our team members, the will be glad to hear this from you , looking forward to welcome you back in the near futureBest Regards

10/10 Loistava

Naji

Yöpyi 1 yön tammikuussa 2024
Paul Nassar vastasi 16.1.2024
Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

10/10 Loistava

Sami

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing all is great and the staff are the best. Very welcoming and very professional and friendly
Yöpyi 5 yötä tammikuussa 2024
Paul Nassar vastasi 16.1.2024
Dear Valued Guest,Greetings from Radisson BLU Martinez!A sincere thank you for completing our survey!I was highly enthusiastic while reading your scores particularly since we consider your full satisfaction to be our primary and ultimate quest!I will be looking forward to welcoming you back to infinite perfect stays!Sincerely,

6/10 OK

Ragheb

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
I have booked and paid for executive room with full lounge access, but the lounge was out of service. but after long discussion they offered just 2 drinks during my stay and breakfast which is not equivalent of using lounge
Yöpyi 2 yötä tammikuussa 2024
Paul Nassar vastasi 16.1.2024
Dear Valued Guest,Greetings from Radisson Blu Martinez!Firstly, I would like to thank you for choosing our hotel to be your home away from home during your recent visit to Beirut!Even more, I would like to extend my sincere gratitude for completing the survey, particularly since we consider your important comments to be treasurable gifts as they not only offer us a chance to improve but also stand out to be a genuine indicator of your true loyalty and concern towards our property!in addition to apologizing to the service shortfall you had faced during your stay, I would highly appreciate it, if you can send me more details.Your Comments Truly Count! I will be looking forward to hearing back from you!Sincerely,

10/10 Loistava

Allison

Yöpyi 5 yötä lokakuussa 2023
Paul Nassar vastasi 1.11.2023
Dear Allison,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best RegardsPaul Nassar General Manager

10/10 Loistava

Ahmet Lemi

Yöpyi 2 yötä lokakuussa 2023
Paul Nassar vastasi 1.11.2023
Dear Ahmet,Thank you for giving us the chance to be our guest, thank you for the great feedback you share it with us, I am so happy to see that you had an enjoyable visit and we had been a chance to be memorable moments maker, looking forward to welcome you back in the near future Best Regards

8/10 Hyvä

Dana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The property is definitely older and aged, but I heard that's fairly common with most hotels in Lebanon. The staff were absolutely great, they made everything easy. There were some hiccups that I was sad about. 1) the irons were very old and not working well (the two we used at least) 2) no fridge in the executive room we were in 3) the blow drier was very old and barely had any kick to it. Overall I would recommend if you're on a budget but you might even be able to find something nicer on your budget. We did not eat in the mornings but did us the 24-7 room service and the food was always good.
Yöpyi 4 yötä lokakuussa 2023
Paul Nassar vastasi 9.10.2023
Dear Valued Guest ,Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Osama Abdalla ABDel.hamed, CAIRO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is excellent
Yöpyi 5 yötä lokakuussa 2023
Paul Nassar vastasi 9.10.2023
Dear Valued Guest,Thank you for choosing the Radisson blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

10/10 Loistava

BUGRAHAN

Yöpyi 3 yötä syyskuussa 2023
Paul Nassar vastasi 6.10.2023
Dear Valued Guest, Thank you for sharing a review of your recent experience. Our team here at Radisson Blu Martinez! iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon. Best Regards

10/10 Loistava

NIHAD

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Paul Nassar vastasi 8.1.2024
Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Mohamed

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel ..near from zaytona bay ..very good value for money
Yöpyi 4 yötä syyskuussa 2023
Paul Nassar vastasi 3.10.2023
Dear Mohamed,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

10/10 Loistava

Luna

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Extremely kind and professional staff. Very welcoming and helpful. Hotel clean, convenient, good price and great location. Wonderful pool and kids friendly. Great gym and sauna steam rooms. the hotel has a beauty salon too.
Yöpyi 4 yötä syyskuussa 2023
Paul Nassar vastasi 28.9.2023
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest

10/10 Loistava

Dee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was amazing. Very helpful and friendly!
Yöpyi 2 yötä syyskuussa 2023
Paul Nassar vastasi 25.9.2023
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Antoin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our time at this hotel very much. We appreciate the hospitality of all the personnel, the facilities in and outside the room, great breakfast lounge, food and breakfast crew, and the comfort throughout the hotel gave us a home worth feeling from start of our stay until the end. A small improvement would be the wifi dropouts from time to time in one of the rooms but this could be caused by being in a room edge of the building. And also several very short power cut offs which could be inherit to the city we were in. So overall a more than pleasant 2 weeks stay for us and a very deserved recommendation.
Yöpyi 11 yötä syyskuussa 2023
Paul Nassar vastasi 25.9.2023
Dear Valued Guest ,Thank you for staying with us, your feedback is our corner stone to build our future, I am happy to see that you feel accommodated by our team members and definitely we will follow on the points you mention for improvement, looking forward to welcome you back in the near future Best regards

10/10 Loistava

Dee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent stay. Hotel staff is very friendly and helpful. Very close to waterfront. Easy walk pretty much anywhere you want to go in the city.
Yöpyi 3 yötä syyskuussa 2023
Paul Nassar vastasi 25.9.2023
Dear Valued Guest,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

8/10 Hyvä

Rabea

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good value
Yöpyi 3 yötä syyskuussa 2023
Paul Nassar vastasi 22.9.2023
Dear Rabea,Thank you for sharing your comment with us, I am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcoming you back the soonest. Best Regards

10/10 Loistava

Fatima

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience overall. Very clean and nice hotel
Yöpyi 2 yötä elokuussa 2023
Paul Nassar vastasi 11.9.2023
Dear Fatima,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest

10/10 Loistava

Tommy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location friendly staff
Yöpyi 1 yön syyskuussa 2023
Paul Nassar vastasi 11.9.2023
Dear Tommy,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future

10/10 Loistava

ALHassan

Yöpyi 1 yön elokuussa 2023
Paul Nassar vastasi 22.9.2023
Dear Valued Guest,Thank you for the Great feedback, I am Glad to see that we reach this full satisfaction score, we will keep work hard to stay at your expectations level, looking forward to welcoming you back in the near future. Best Regards

10/10 Loistava

Lamise

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä elokuussa 2023
Paul Nassar vastasi 22.9.2023
Dear Lamise,Thank you for sharing your comment with us, I am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcoming you back the soonest. best Regards

8/10 Hyvä

Robert

Yöpyi 2 yötä elokuussa 2023
Paul Nassar vastasi 22.9.2023
Dear Robert,Thank you for choosing the Radisson Blu Martinez, I am glad to see that we had been a part from your visit memories, thank you for sharing with us this amazing feedback, we will strive to stay at the same satisfactory level; looking forward to welcome you back in the near future Best Regards

10/10 Loistava

NADER

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good and Helpful personnel
Yöpyi 4 yötä elokuussa 2023
Paul Nassar vastasi 28.8.2023
Dear Nader,Thank you for giving us the chance to be our guest, thank you for the great feedback you share it with us, i am so happy to see that you had an enjoyable visit and we had been a chance to be memorable moments maker, looking forward to welcome you back in the near future

10/10 Loistava

Tommy

Yöpyi 1 yön elokuussa 2023
Paul Nassar vastasi 22.9.2023
Dear Valued Guest ,Thank you for choosing the Radisson Blu Martinez, our main target is your satisfaction and maintain on your preferred expectations level, thank you for sharing with us your feedback, looking forward to welcome you back the soonest Best Regards

4/10 Huono

Olga

Huonoa: Majoituspaikan kunto ja tilat
The hotel needs maintenance in many areas, no views from any where, cozy rooms are like a mini cruise cabin, front desk guy who made a registration made many mistake, at check out didn’t know how make a refund. Mr Ali a Duty manager was exceptional. No plug in at night tables, walls need to be fixed, did not cover my expectations.
Yöpyi 1 yön elokuussa 2023
Paul Nassar vastasi 7.8.2023
Dear Mrs Olga,Thank you for sharing your feedback with us , sadly I see that we missed the chance to reach your satisfaction during your stay which we consider it as a great gift and opportunity for us to grow more and more with our product , services and knowledge , I am happy to see that you like the location and the cleanliness , regarding the points you mention that required improvement i shared it with the appropriate team member for immediate actions , looking forward to welcome you back in the near future , Best Regards

6/10 OK

Thomas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Luft nach oben
Ambiente Stil Mitte der 90ziger. Zimmer etwas abgewohnt. In unserem Fall Service Roomservice schlecht. Fehlende Kleinigkeiten mussten öfters nachgefragt werden. Zimmerservice an einem Tag nicht durchgeführt. Beruflich oft auch in Radisson Hotel unterwegs- anderen Standard bei dieser Kette gewohnt. Gefühl, bei Beschwerden eher Bittsteller zu sein. Verbrachten auch in anderen Hotels am Ort (5*), Hier Top Service hier. Also kein Landesproblem
Yöpyi 3 yötä heinäkuussa 2023
Paul Nassar vastasi 7.8.2023
Dear Valued Guest,Thank you for staying with us , i regret to see that we missed the chance to reach your satisfaction, kindly accept my apology for every single point you already mention, My hope if you can offer us another chance to improve your future stays experience with us , an immediate actions will be taken accordingly, and i am grateful that you report this review in order to allow us to make the needed actions , looking forward to welcome you back in the near future Best Regards

8/10 Hyvä

Sandra

Yöpyi 8 yötä heinäkuussa 2023
Paul Nassar vastasi 28.8.2023
Dear sandra,Thank you for sharing your comment with us, i am so glad to see that we met your expectations in many points, we will strive to maintain on this trust you grant to us, looking forward to welcome you back the soonest

8/10 Hyvä

rafel, bay village

Hyvää: Siisteys ja henkilökunta ja palvelu
Average hotel with average cost. Friendly staff. Nothing special about the hotel.
Yöpyi 4 yötä heinäkuussa 2023
Paul Nassar vastasi 24.7.2023
Dear Rafel,Greetings from Radisson BLU Martinez!Firstly, I would like to thank you for choosing our hotel to be your home away from home during your recent visit to Beirut!Even more, I would like to extend my sincere gratitude for completing our survey and sharing your sentiments with us!I was truly satisfied to learn that you had a pleasant stay with us!Nonetheless, I will be looking forward to welcoming you back for nothing short of a perfect one!Sincerely,

4/10 Huono

Michael

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Title: Unpleasant Experience: A Hotel Room with a Strong Odor Rating: ★☆☆☆☆ (1/5) Review: I recently had an unfortunate experience at a hotel that left me incredibly disappointed and dissatisfied. Upon arrival, I was greeted with a strong and unpleasant odor of urine in the bed. It was an extremely off-putting and unacceptable situation, to say the least. The moment I stepped into the room, the pungent smell overwhelmed my senses. I immediately contacted the hotel staff to inform them about the issue. They insisted that they were fully booked and could not give us a new room. Their solution was to flip the bed and change the bedding. The presence of such a noticeable odor in the bed was a clear indication that the cleanliness and hygiene standards of the hotel were lacking. It is essential for hotels to prioritize the well-being and comfort of their guests by maintaining clean and fresh rooms. Aside from the unpleasant odor, I found other aspects of the room to be below par as well. The overall cleanliness was questionable, with visible stains on the carpets and dusty surfaces. The bathroom was not as tidy as one would expect, and it further added to my disappointment. Moreover, the response from the hotel staff was not satisfactory. While they attempted to address the issue, their actions were not enough to rectify the problem and ensure a pleasant stay. I believe a the hotel should have replaced the mattress or given us a new room.
Yöpyi 2 yötä heinäkuussa 2023
Paul Nassar vastasi 15.7.2023
Dear Michael , Thank you for staying with us , i regret to see that we missed the chance to reach your satisfaction, kindly accept my apology for every single point you already mention, My hope if you can offer us another chance to improve your future stays experience with us , an immediate actions will be taken accordingly, and i am grateful that you report this review in order to allow us to make the needed actions , looking forward to welcome you back in the near future Best Regards

10/10 Loistava

Hakam

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super check in experience with Rita and especially Ali.
Yöpyi 3 yötä heinäkuussa 2023
Paul Nassar vastasi 15.7.2023
Dear Hakam , Thank you for your feedback , thank you for praising our staff , i will share your feedback with them , looking forward to welcome you back the soonest Best Regards

8/10 Hyvä

Nabil, Riyadh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was nice and clean, calm and the location is very good
Yöpyi 1 yön kesäkuussa 2023
Paul Nassar vastasi 8.7.2023
Dear valued guest , Thank you for sharing with us your review that shows a nice stay , i am glad to see that we met your expectations, looking forward to welcome you back in the near future Best Regrads

10/10 Loistava

Pauline

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff is really nice and helpful !
Yöpyi 2 yötä kesäkuussa 2023
Paul Nassar vastasi 27.6.2023
Dear Valued Guest Thank you for your feedback , at Radisson Blu Martinez your satisfaction in our main target looking forward to welcome you back in the near future

2/10 Hirveä

mamoun

Yöpyi 3 yötä kesäkuussa 2023
Paul Nassar vastasi 27.6.2023
Dear mamoun,Thank you for your feedback , sadly i see that we missed the opportunity to gain your satisfaction , always we are happy to hear more from you looking forward to welcome you back in the near future