Dear Isabel,Many thanks for your 100% positive feedback! Your satisfaction is our greatest reward and we are delighted that you enjoyed all our services.We do our utmost to meet all your expectations and we are delighted that you liked our restaurant.We look forward to welcoming you again during your next stay in Biarritz.

Dear Georg,Thank you for trusting us with your stay in Biarritz, and for taking the time to share your impressions. We are delighted that you enjoyed the location of our hotel, ideal for an early morning flight, as well as the comfort of our facilities for a restful night. Our team is the real treasure of our hotel, and we are delighted that you appreciated their friendliness and availability. We hope to welcome you again on your next trip to the Basque coast,

Dear Lynn,Thank you for trusting us with your overnight stay in Biarritz.The location of our hotel, opposite the airport, is indeed ideal for business travellers such as yourself.Our restaurant offers a magnificent buffet of well-stocked hors d'oeuvres with freshly cooked products. We are delighted that you enjoyed it.I'm sorry to hear that our magnetic keys were a little temperamental during your stay... The surface area of our rooms is communicated at the time of booking.I am sorry for this oversight concerning the call at 5am. I will make sure that this does not happen again.I hope that the end of your trip went well,

Dear Barry, We are delighted that the position of our hotel was ideal for you to rest before starting your Camino Frances itinerary.Our aim is to provide you with a warm welcome and quality services. Discovering your complete satisfaction confirms us in our choices and will please our staff.Please also mention the cleanliness of your room, as it is important to us that our guests feel at ease in a carefully maintained environment.We wish you an excellent Camino Frances and hope to have the pleasure of welcoming you again on future trips.

Dear Stephen,Thank you for choosing our hotel for your stay in Biarritz and for taking the time to share your experience. Indeed, our immediate proximity to the airport is a major advantage for travellers like you who are looking for ease and convenience.We are sorry to read that you consider our hotel to be just a place for passing through. You should know that our team works hard every day to offer much more than just accommodation, with a warm welcome and quality services.See you soon on Basque soil,Audrey Lassalle,Operations Manager Sure Hotel by Best Western Biarritz Aeroport

Dear CheriThank you for choosing us for your night in Biarritz.You are right to say that our location is ideal in case of flights: we are only 500m from the airport!We are very happy to see that your stay went without a hitch. It's a shame your note wasn't more enthusiastic! :-)We look forward to seeing you again on your next trip to France,Audrey Lassalle,Operations Manager Sure Hotel by Best Western Biarritz Aeroport

Chère Isabelle,Merci infiniment pour votre commentaire positif. Vos compliments nous vont droit au cœur ! C'est un plaisir de lire tous ces points positifs : en venant au Sure Hotel by Best Western Biarritz Aeroport, vous bénéficiez d'un accueil chaleureux et de bons repas, dans un lieu propre et facile d'accès.Nous vous remercions pour votre recommandation et serions ravis de vous accueillir à nouveau lors de votre prochain séjour biarrot,Audrey Lassalle,Responsable d'Exploitation Sure Hotel by Best Western Biarritz Aéroport

Cher Christian,Un grand merci pour votre commentaire sur votre séjour parmi nous. C'est toujours avec joie que notre équipe vous accueille pour vous faire passer une étape sereine et réussie, et cela nous ravit de voir que cela a été votre cas.Aussi, nous sommes heureux de constater que notre petit-déjeuner, copieux et varié, a su vous satisfaire pleinement.N’hésitez pas à revenir nous voir lors de votre prochain passage à Biarritz.Audrey Lassalle,Responsable d'Exploitation Sure Hotel by Best Western Biarritz Aéroport

Chère Sylvie,Merci d'avoir choisi notre établissement pour votre étape dans les Pyrénées-Atlantiques.Nous sommes heureux de voir que vous avez globalement apprécié votre séjour, notamment grâce à la propreté des lieux.Je suis désolée si vous n'avez pas pu bénéficier d'un calme optimal au cours de votre nuit, j'en prends note. Pour une prochaine étape, faites-nous part de vos préférences, nous ferons notre possible pour vous être agréables. Nous espérons que vous nous donnerez une nouvelle occasion de vous satisfaire pleinement lors d'un prochain passage à Biarritz.Audrey Lassalle,Responsable d'Exploitation Sure Hotel by Best Western Biarritz Aéroport

Dear Franciscus,Thank you for choosing our hotel for your stay in the southwest.We are delighted that you have enjoyed your stay with us. Our aim is to offer you a pleasant and relaxing stay.The whole team will be happy to welcome you again when you come to enjoy Biarritz!Audrey Lassalle,Operations Manager Sure Hotel by Best Western Biarritz Aeroport