Arvoisa asiakkaamme,Oli ilo saada teidät asiakkaaksemme hotelliimme, ja toivottavasti nautit muutenkin matkastanne täysin rinnoin!Toivottavasti saamme teidät toistekin vieraaksemme. Ystävällisin terveisin,Davide Bonaccorso, Manager

Dear Guest,Thank you for taking the time to send us your rating.We are very sorry not to have been able to meet your expectations.We would welcome your suggestions on how we could have improved your experience.We look forward to the pleasure of seeing you again in the future. Kind regards,Davide Bonaccorso, Manager

Dear Sir,Please accept our sincere thanks for this kind review.We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any timeWe look forward to seeing you again in the future.Best wishes,Davide Bonaccorso, Manager

Dear Guest, Thank you for taking the time to share this feedback. We are sorry to hear of the issues which you had with our WiFi and wish that you had let us know during your visit; our technician would have been more than happy to have looked into this. Furthermore, our Wellness Centre and Spa Facilities do not have a pool as clearly shown on our website, and regret any inconvenience. We hope to welcome you back. Best wishes, Davide Bonaccorso, Manager

Dear Anne, Many thanks for this high rating. We are delighted you had a great stay. We hope to have the pleasure of seeing you again in the future. Kind regards, Davide Bonaccorso, Manager

Dear Guest We acknowledge with thanks your rating about your recent stay. We are sorry your stay was not as enjoyable as we would have liked. We would certainly like to learn more about that in a private message. We hope to have the pleasure of seeing you again in the future. Kind regards, Davide Bonaccorso, Manager

Dear Juha, We would like to thank you for your rating so highly your recent stay. We are happy we were able to cater to all your needs. We hope to welcome you back for a return visit, Best regards, Davide Bonaccorso, Manager

Dear Sir,Thank you for taking the time to review your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you for another pleasant stay. Best wishes,

Dear Madam,We are grateful for the time you took to review your recent stay.We are delighted to hear that you appreciated the prime location of our hotel, conveniently situated close to the train station and the historic area. Our commitment to maintaining the elegance of our establishment is also something we take great pride in, and we are glad it contributed positively to your experience. The convenience of our underground parking is indeed a service we are happy to offer to our guests.We regret to hear that our Wi-Fi service did not meet your expectations, and we understand the importance of a reliable Internet connection. Please rest assured that we are taking steps to improve this service to enhance our guests' overall experience.It is heartening to know that you found your room to be clean and comfortable, noting its spaciousness and beautiful high ceilings. Your kind words regarding our team's professionalism are much appreciated, as we strive to provide courteous and attentive service to all our guests.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Davide Bonaccorso, Manager

Estimado huésped,Nos apena que su estancia no haya sido como esperaba.Nos complace saber que encontró la limpieza de la habitación a su gusto.Lamentamos que haya tenido una experiencia menos satisfactoria con el aire acondicionado y las amenidades de la habitación. En referencia al aire acondicionado, nuestro sistema se gestiona acorde con las estaciones y regulaciones energéticas actuales, lo que a veces puede causar inconvenientes durante periodos de fluctuaciones inesperadas en la temperatura exterior. Con respecto a las amenidades, estamos continuamente revisando nuestras ofertas para asegurar la satisfacción de nuestros huéspedes.Apreciamos que haya valorado la condición general del hotel y el servicio proporcionado por nuestro personal.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para una estancia más placentera.Atentamente,Davide Bonaccorso, Director

Dear Madam,Thank you for sharing your experience with us.It is delightful to learn that you enjoyed the walkability of our location to the main shopping streets and restaurants. Our team at Royal Hotel Carlton takes great pride in our central setting, making it convenient for our guests to explore Bologna.We are also pleased that the breakfast buffet met your expectations. Offering a variety of choices to start the day right is something we love to hear appreciated.Your kind feedback on the cleanliness of your room, the overall condition of our hotel, the service provided, and the amenities available are greatly appreciated. We strive to maintain high standards and your review serves as a wonderful encouragement to our team.We look forward to welcoming you on your next trip.Best regards,Davide Bonaccorso, Manager

Dear Madam,Thank you for sharing your experience with us.It is a pleasure to know that your late arrival was met with a seamless check-in process and that our accommodations exceeded your expectations. Your satisfaction with the excellent service and enjoyable drinks on our terrace is much appreciated by our team.Discovering the surrounding area's cafes adds to the charm of a visit to Bologna, and we are glad it enhanced your experience.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Dear Madam,Thank you for taking the time to review your stay with us.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Gentile Signore,Grazie per il tempo speso a scrivere questa recensione.Ci sorprende non poco il suo giudizio riguardo il nostro albergo perché si discosta totalmente da quella che in genere è l'opinione positiva dei nostri ospiti. Avremmo preferito avere maggiori dettagli su quali sono stati, secondo lei, gli aspetti negativi del suo soggiorno perché solo in questo modo possiamo fare in modo di migliorare ulteriormente la nostra offerta ricettiva.Cordiali saluti.Davide Bonaccorso, Direttore

Dear Madam,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that you found tranquility within our hotel and enjoyed the variety at our buffet breakfast. It is always gratifying to know our efforts in creating a pleasant atmosphere are appreciated by our guests.We regret to learn our hotel condition did not fully meet your expectations. Rest assured, we continuously strive to maintain and improve our facilities to ensure the comfort and satisfaction of our guests. With regards to room cleanliness, service, and amenities, we are pleased that these aspects met your approval and we aim to consistently deliver a high standard in all areas.It is our commitment to provide an exceptional experience and we are grateful for your patronage. Your thoughts are instrumental in guiding our improvements and we welcome any further suggestions you may have.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Dear Guest,We thank you for sharing this feedback with us.We are pleased to hear that you found the room spacious and the quality of the sheets to your satisfaction.However, we regret to hear about your experience with the air conditioning and the room temperature. Our policy is to activate either heating or cooling systems according to the season, and we understand that the transition periods can sometimes lead to discomfort. We apologize for any inconvenience this may have caused. Regarding the cleanliness and the condition of the carpets, we assure you that we uphold high standards and your comments will be shared with our housekeeping team for attention. We also note your comment on the bed comfort - guest comfort is paramount to us, and we continuously strive to provide a restful experience.Nevertheless, the generous space of our showers is indeed something we are proud of, and we're glad you enjoyed the breakfast offerings.We hope to welcome you back to Royal Hotel Carlton on your next visit to Bologna.Kind regards,Davide Bonaccorso, Manager

Gentile Signore,Ci fa piacere ricevere ottime recensioni come la sua.Apprezziamo il suo giudizio positivo riguardo il soggiorno nel nostro albergo. Lavoriamo quotidianamente per fornire sempre una permanenza serena e confortevole e la soddisfazione dei nostri ospiti ci gratifica enormemente.In attesa di poterla accogliere di nuovo presso il Royal Hotel Carlton, le porgiamo i nostri cordiali saluti.Davide Bonaccorso, Direttore

Dear Sir,We appreciate that you took the time to review your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Kind regards,Davide Bonaccorso, Manager

Dear Sir,Please accept our sincere thanks for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,Davide Bonaccorso, Manager

Dear Guest,We'd like to thank you for reviewing your experience.We are delighted to hear that you found our rooms clean, tidy, and spacious, which are qualities we pride ourselves on.We regret to hear of the issues you encountered concerning the lack of certain toiletries and the placement of the toilet. Our commitment to our guests' comfort is unwavering, and we take your observations seriously. Furthermore, we apologize for any inconvenience you experienced regarding the temperature in your room. We would like to mention that the air conditioning system's effectiveness can indeed be influenced by external temperatures, and we are continuously working on ensuring the comfort of our guests within the regulatory constraints.Thank you for acknowledging the high standards of our service and the overall condition of our hotel. We truly appreciate your commendations on these aspects and assure you that we will continue to strive for excellence in all areas.We hope to welcome you back to Royal Hotel Carlton on your next visit to Bologna.Kind regards,Davide Bonaccorso, Manager

Dear Madam,Thank you for letting us know your opinion of your recent stay.We are delighted to hear that our staff's friendliness contributed to the enjoyment of your visit, reflecting our commitment to exceptional service. It is also heartening to know that the cleanliness of our rooms met your expectations, ensuring a comfortable and pleasant experience.The convenience of our location, close to the station and within walking distance of Bologna's historic heart, is something we are proud of and glad it enhanced your stay. We also take pride in offering a welcoming atmosphere for all guests, including families, and it is wonderful to learn that this aspect of our hotel was appreciated.Lastly, we are thrilled you found our breakfast offerings to be very good, providing a delightful start to your day. At Royal Hotel Carlton, we strive to offer a culinary experience that caters to various tastes and preferences.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Estimada huésped,Muchísimas gracias por su valoración acerca de su experiencia en nuestro hotel.Nos sentimos muy contentos de comprobar a través de sus comentarios que realmente ha disfrutado de una experiencia agradable y confortable en nuestro hotel. Fue un placer para todo nuestro equipo haber podido brindarle una estancia tan satisfactoria.Es un placer saber que también la decoración e instalaciones del hotel fueron de su agrado.Ojalá pronto podamos ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo,

Gentile Signore,Grazie per il tempo che ci ha dedicato.Ci dispiace che il suo soggiorno nel nostro hotel non sia stato positivo e certamente avremmo preferito avere maggiori dettagli che spiegassero le ragioni di questa sua valutazione. Infatti è grazie ai feedback dei nostri ospiti che possiamo intervenire per correggere eventuali aspetti negativi e garantire un'offerta ricettiva adeguata ad ogni esigenza.Le porgiamo i nostri cordiali saluti.Davide Bonaccorso, Direttore

Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.It is wonderful to know that our central location, complemented by our convenient underground parking, added to the satisfaction of your stay. Your ratings of the hotel's cleanliness and condition truly reflects the high standards we strive to uphold. Furthermore, we are delighted that our service and room amenities met your expectations, contributing to a memorable visit.We look forward to welcoming you back to the Royal Hotel Carlton for another delightful experience. Warm regards,Davide Bonaccorso, Manager

Dear Sir,We appreciate that you took the time to review your recent stay.It is rewarding to know that you had such a pleasant stay with us; this inspires our team to continue upholding our high standards of service.We would love to welcome you back on many more occasions. Best wishes,Dear Sir,We appreciate that you took the time to review your recent stay.It is rewarding to know that you had such a pleasant stay with us; this inspires our team to continue upholding our high standards of service.We would love to welcome you back on many more occasions. Best wishes,Davide Bonaccorso, Manager

Dear Guest,We are glad to receive such a positive review.It's wonderful to hear that the complimentary upgrade to a junior suite exceeded your expectations, offering ample space and comfort. We're also delighted that you enjoyed the variety offered at our breakfast buffet, designed to cater to diverse palates with both continental and American options. Your compliments on our gym facilities are much appreciated, and we're glad the amenities, including the treadmill with a fan and provided water bottles, contributed to a positive workout experience.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Gentile Ospite,Grazie per la sua recensione.Siamo felici di sapere che la sua permanenza nel nostro albergo sia stata positiva da ogni punto di vista. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione, oltre ad essere una grande gratificazione, ci incoraggia a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Royal Hotel Carlton, le porgiamo i nostri cordiali saluti.Davide Bonaccorso, Direttore

Dear Shaw,Thank you for sharing your experience with us.We are thrilled to hear that you found our hotel to be elegant and our pricing extremely satisfactory. Our team takes great pride in offering excellent service, and your recognition of their efforts is much appreciated.We look forward to the pleasure of welcoming you back in the future. Warm regards.

Gentile Ospite,Grazie per la sua recensione.Siamo davvero molto felici di averle potuto offrire un soggiorno positivo sotto ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e la sua soddisfazione, oltre ad essere una grande gratificazione, ci incoraggia a proseguire su questa strada.Ci farebbe piacere poterla accogliere di nuovo al Royal Hotel Carlton in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.

Dear Sir,Thank you for your kind review.We're thrilled our breakfast selection impressed you and that our central location, conveniently situated between the city centre and the train station enhanced your stay. We are delighted that you found our rooms to be spotless and the overall condition of our hotel to your satisfaction. We are continually ensuring that our facilities meet all the needs of our guests.Your mention of the service quality is much appreciated and will be shared with our dedicated team.We look forward to welcoming you again during your next visit. Kind regards.Davide Bonaccorso, Manager

Dear Madam,Thank you for taking the time to share your experience with us.We're delighted to hear that our central location in Bologna met your needs and that our team's friendliness and helpfulness stood out during your stay. It's also wonderful to know that the breakfast offered was to your satisfaction and abundantly served. Regarding the temperature in the rooms, we appreciate your feedback and would like to highlight that our air conditioning system is seasonally adjusted for optimal comfort, with individual room controls allowing guests to fine-tune the temperature to their preference. We regret to hear about the inconvenience with the shower screen and will certainly look into this matter to ensure our facilities are maintained to the highest standards.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,

Gentile Ospite,Grazie per averci fatto conoscere la sua opinione.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione ci incoraggia a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Royal Hotel Carlton, le porgiamo i nostri cordiali saluti.

Gentile Signore,Grazie per averci fatto conoscere la sua opinione.Siamo lieti di sapere che ha apprezzato la camera in cui ha alloggiato, curata in ogni dettaglio con l'obiettivo di garantire comfort e funzionalità.Ci fa piacere, inoltre, che abbia sottolineato la cortesia dello staff, il cui lavoro rappresenta uno dei principali punti di forza della nostra offerta ricettiva.In attesa di poterla accogliere di nuovo presso il Royal Hotel Carlton, le porgiamo i nostri cordiali saluti.Davide Bonaccorso, Direttore

Dear Daniel,Thank you for taking the time to share your experience with us.We're delighted to hear that you enjoyed our comprehensive breakfast options, designed to cater to a variety of tastes with both continental and American choices.We look forward to a return visit from you in the future.Best wishes,

Dear Guest,Thank you for taking the time to review your stay.We're delighted to hear that our central location and proximity to the train station added convenience to your visit, and that our recent renovations met your expectations for comfort and style. It's also gratifying to know that you found the cleanliness of our rooms and the overall condition of our hotel to be impeccable. We take great pride in our service and are thrilled that it contributed positively to your experience.We look forward to welcoming you back. Best wishes,Davide Bonaccorso, Manager

Dear Guest,Thank you very much for sharing your positive review.We are thrilled to hear that our rooms and the location met your expectations and that our lobby's beauty enhanced your stay. It's also wonderful to know that the service provided by our team was exceptional, reflecting our commitment to guest satisfaction.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Gentile Ospite,Grazie per averci fatto conoscere la sua opinione.Siamo felici di sapere che la sua permanenza nel nostro albergo sia stata in generale positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione ci incoraggia a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Royal Hotel Carlton, le porgiamo i nostri cordiali saluti.Davide Bonaccorso, Direttore

Dear Guest,It was a pleasure to receive this great review.We're delighted to hear that our staff's attentiveness significantly contributed to your enjoyment. It's also rewarding to know that the cleanliness of our rooms met your expectations, reflecting our dedication to providing a pristine environment for our guests. Additionally, the convenient location near the train station is indeed one of the many aspects our guests find appealing for its accessibility.We look forward to welcoming you on your next trip.Best wishes,Davide Bonaccorso, Manager

Gentile Signora,La ringraziamo per la sua recensione.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e la sua valutazione ci incoraggia a proseguire su questa strada.Speriamo di avere presto il piacere di ospitarla di nuovo al Royal Hotel Carlton. Nel frattempo, le porgiamo i nostri auguri per un felice anno nuovo.