Isobel, your five-star rating means everything to us, thank you! We look forward to welcoming you back.

It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit, Zhi.

Ashley, thank you for your feedback. We are sorry to hear about the uncomfortable beds and will address this issue promptly. We look forward to welcoming you back for a more comfortable stay.

Tricia, thank you for your valuable feedback! We are glad you enjoyed our great location. We apologize for the lumpy mattresses and will address this issue. We look forward to welcoming you back for a more comfortable stay.

Michael, thank you for your feedback. We are glad you found the room comfortable and enjoyed the internet and breakfast. We apologize for the inconveniences you experienced. We hope to improve and welcome you back for a better stay next time.

Alfredo, thank you for sharing your experience. We're happy to know our location was a positive for you, but we're concerned about the cleanliness and maintenance issues you mentioned. We are committed to addressing these problems and enhancing our property. We hope you'll give us another chance in the future.

Thank you for your five-stars, Deborah. We look forward to your return and hope it's soon!

Claude, we're delighted you had a great stay and appreciate your five-star rating! Please revisit us soon at the Wyndham Boston Beacon Hill!

Sharlene, while we're glad you appreciated our team's warm hospitality, we're sincerely sorry for any inconvenience caused by our current housekeeping policy. Your comments will be reviewed internally to improve the service, and we hope to welcome you back soon for a truly five-star-worthy experience.

Dino, it's disheartening to hear that you weren't impressed by the value of your stay. We take your concerns seriously and continuously work to improve our services and amenities. We would be grateful for the opportunity to welcome you back and provide a more positive experience in the future.

Carol, we’re very sorry to hear about the issues you faced during your stay. The service and room conditions you described are not acceptable, and we are addressing these concerns promptly to see where retraining and updates are needed. We appreciate your feedback and hope you’ll give us another opportunity to regain your trust in the future.

Thank you, Barbara Danielle, for recognizing our front desk and valet staff. We strive to provide exceptional service, and it's wonderful to know that you noticed! We would be honored to host you again in the future.

Thank you for your high recommendation, Mardy. We at Wyndham Boston Beacon Hill are glad you had an enjoyable stay and were pleased with our accommodations and convenient location. The pleasure would be ours to welcome you back again!

Kathy, we sincerely apologize for the issue you encountered. This is not the standard we strive for, and we are addressing it immediately. We hope you will give us another chance to provide a better experience in the future.

Robert, thank you for your perfect rating of Wyndham Boston Beacon Hill. We are delighted you had an excellent carefree stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

Thank you for your rating, Norman. We would be grateful to have the opportunity to host you again so that we can make a better impression on you.

Tara, thank you for your feedback. We apologize for the discomfort and disturbance during your stay. We are currently taking steps to address these issues to ensure a more restful experience for our guests. We hope to have the opportunity to welcome you back to a much improved stay in the future.

Thank you for staying with us and sharing your review, Donald! It's great to hear you found our location perfect for exploring Boston's historic sites. We understand your concerns about pricing and can assure you that we are committed to providing competitive rates for the area. We look forward to hosting you again soon and providing another memorable experience!

Thank you for your feedback, Connie. We're glad our location was convenient for your hospital visits, but we're sorry to hear that you found the value of our rooms lacking. We are continually working on improving our guest experience and will take your comments into account. We hope to have the opportunity to impress you in the future.

Thank you for your feedback, Susan! It’s wonderful to know that our team made a great impression and that you appreciate the cleanliness and security of our hotel. We strive to make every guest's experience exceptional and can't wait to host you again at the Wyndham Boston Beacon Hill!

Thank you for your five-star review, Olivia! We're glad to hear that you found our location convenient and our amenities, including the valet and bellman services, to your liking. We appreciate your feedback regarding the bathtub faucet and outlets; we will have maintenance address these issues promptly. We hope to welcome you back soon, ensuring everything is perfect for your next stay!

Robert, we're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

Leslie, thank you for your perfect rating of Wyndham Boston Beacon Hill. We are delighted you had an excellent stay and found our team welcoming and helpful. The pleasure would be ours to welcome you back!

Derek, thank you for your perfect rating of Wyndham Boston Beacon Hill. We are glad you had a nice visit and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!

Thank you for visiting, David! We are grateful for your star-rating, please come back soon.

Alain, thank you for staying with us. We trust you had an overall enjoyable stay and hope to welcome you back for an improved experience in the future!

Thank you for visiting, Richard. We hope to welcome you back to improve your experience.

John, thank you for your feedback. We are glad you found our team accommodating and our hotel a good value. We appreciate your understanding regarding the noise from nearby construction that is unfortunately out of our control. We are also looking into updates for our rooms and hallways. We hope to welcome you back soon for an even better experience.

Karen, thank you for your positive review. We are glad you enjoyed your stay and were pleased with our accommodations. We hope to welcome you back again soon for an even better experience!

Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

Thank you, Jacob, for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

Jason, our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

Earning five stars from you has made our day, April! Thank you and it will be our pleasure to welcome you back.

Thank you,

Hello, I am sorry you did not like the Beacon Hill area. It is a beautiful area and so close to so many attractions. We do appreciate your feedback. Thank you,

Thank you, Robert, for taking the time to share your experience. We're glad we could provide you with a comfortable place to stay after your hospital discharge. Your comfort and well-being are important to us, and we're pleased that our hotel met your needs during this time. We wish you all the best in your recovery, and we hope to welcome you back under happier circumstances in the future.

John, we appreciate you choosing to stay with us and are glad to know that your experience was a pleasant one. Hopefully, we will have the opportunity to welcome you back during your future trips to Boston!

Thank you for your feedback, Gwendolyn. We're glad to hear that your stay worked well for your business trip. While we aim for excellence, we appreciate your acknowledgment of our polite staff. We hope to welcome you back and exceed your expectations in the future.

Thank you for taking a moment to leave us with your positive score, Ebba. Hurry back!

Thank you, James, for choosing the Wyndham Boston Beacon Hill! We're delighted our convenient location was just what you needed and are grateful for your five-star review. We look forward to your next visit!

Thank you for your five-star review, Patricia! We're glad to hear that our hotel was convenient for your visit to Mass General. We look forward to welcoming you back for another comfortable stay in the future.

Our apologies if your visit wasn't as expected, Evanna. We hope for the opportunity to make your next stay more enjoyable.

Brandon, we're truly sorry to hear about your interactions with a member of our front desk team. Our goal is always to provide a seamless, pleasant stay for our guests, and from what you've described, we clearly fell short. We will address this internally to see where retraining is needed. Please know that an incidental charge is a hold, and if no charges are incurred, the funds are released back at check-out; however, it may take a few additional days for you to see the refund based on your financial institution. We appreciate your patience and hope for another chance to regain your trust.

Thank you for your feedback, Marie-Claude. Although we're glad you found our property clean and well-located, it's truly disappointing to hear about the noise concerns you encountered. Our team is committed to providing a peaceful and pleasant experience for our guests, and we will use your feedback to learn how we can continue to improve. Please allow us another chance to welcome you and win you over entirely.