”Booked a suite. Arrived early, asked if any chance to get a room earlier because of travelling a lack of sleep. Told, the would call us if possible. No call.. sat at reseption… at 2pm asked again, reply was ”no it is 4pm”. Sat there and watched many guests check in at 2.30. We spoke to the manager and she was no help, just adamant, It turns out, you pay for a suite and you are left till last, so book a normal room, pay less and enjoy your room more.
Cleaning: Room was not cleaned properly. Hair...
”Erityismaininnan arvoista oli palvelu. Saimme hotellihuoneen jo klo 11.30, aikainen sisäänkirjautuminen oli varattu klo 13. Ja lähtöpäivänä lähdimme jo ennen aamupalaa, niin hienosti järjestyi ruokaboksi matkaan!”
”Hotel location was great on the Marina, Plenty of restaurants under the hotel, Great boardwalk, Asda near by, Free Parking for hotel Guests, Not far, Staff are fantastic and nothing is too much trouble for them. Amazing customer service from one of the Managers called Ellie, then special mentions to Rachel, Makela, Then the lady at breakfast/Resturant was amazing and so friendly her name was Tirawan . Breakfast was Devine so much choice.. Rooms were fantastic, Clean and modern.. We were there as...