6/10 OK
Jeffrey, Crawley
Matkusti kumppanin kanssa
15.3.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
As some feedback for the property and those considering booking. The hotel isn't quite what I had expected. Essentially the property is an old house that has been refurbished to a high standard. It felt more like a guest house, than a boutique hotel if i'm completely honest. The cleanliness, decorations and breakfast (including the breakfast staff) in the hotel were all very good, but some things to note:
- When my partner and I came to check in, the receptionist was having a chat with some of the guests in the lobby. It felt kind of awkward checking in because suddenly everybody just stopped chatting as soon as we arrived. I gave the receptionist my ID which she refused, as she wanted to take my name (she could have gotten this from my ID), and instead I told her my name in a lobby full of people who were now silent... not great for privacy or security.
- The TV signal was very bad, and some channels are completely unwatchable
- The sink makes a loud gargling noise when draining, and the bathroom extract is very loud (we had to turn this off before we went to sleep as it was too noisy, even with the bathroom door closed)
- There is limited noise insulation inside the room from the communal areas outside. You wouldn't want to be stuck next to a noisy guest in this property.
- There is no lift in the property, and some steep stairs, so not ideal for those with PWD's, or a lot of luggage.
The stay was adequate but I probably wouldn't stay again if I'm honest.
Jeffrey
Yöpyi 1 yön maaliskuussa 2024