2/10 Hirveä
April
1.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quality for money was appalling. Very noisy and inaccessible for a first floor, no lift but also no assistance offered or an explanation of labyrinth of corridors, doors that banged and more steps up and down at every turn. The many different receptionist during my 3 night stay were not informative or appeared to know their basic job requirements. I requested the need for a fridge for life dependant medical condition and they could only offer use of hotel fridge. When asking for medicine to use, it was frozen and not refrigerator so not useable. When l explained and consequently had to stress the importance of fridgeration not freezer, l was greeted with distracted responses, apparently dealing things like straightening desk top objects and a shrug and thats the only room we had available for medicine. I had rang ahead to discuss my requirements and was informed that it would be fine. I would never stay here again or suggest to anyone else to stay here. Please find alternative arrangements where you are welcome and treated with some respect.
April
Yöpyi 3 yötä huhtikuussa 2024