H10 Hoteles – Cancún, Quintana Roo

”Clean room, clean amenities for the most part except in the bathrooms down by the pool puke on the inside door and flooding one day. Staff were friendly, food was okay, gluten free offerings minimal, airport shuttle very easy and prompt. I booked the shuttle separate and not through Expedia. Beaches were terrible, tons of seaweed and really couldn’t go in the water. Overall an okay property but won’t return. The resort was over run by raccoons. ”

”We had a wonderful experience. Stayed for 7 nights. Staff were amazing. Property was very clean and well cared for. Beach was nice and walkable. Could use a few more staff at the front desk. Our check in was flawless, but when needing something else, there was a wait. Only 1 staff. We thought the food was great.I never had anything that wasn't amazing! Maria, Activities staff, Louis activities, director and all of the staff around the pool were fun and engaging. Francisco was our pool waiter...

”They truly made my birthday week unforgettable. Every single employee was incredibly helpful and hospitable. From room service to guest services, entertainment, housekeeping, front desk, and all the restaurants—everyone went above and beyond. A special thank you for the birthday cake in my room and the beautiful dinner at Blue Moon Restaurant. It meant so much and made my celebration even more special.”