Ulkouima-allas avoinna 7.00–20.00, aurinkovarjoja, aurinkotuoleja
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Arvostelut: ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5 out of 5
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
Arossim Beach, Cansaulim, Goa

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 103 kautta 161 arvostelua" "
Arvosana 8 - Hyvä. 26 kautta 161 arvostelua" "
Arvosana 6 - OK. 14 kautta 161 arvostelua" "
Arvosana 4 - Huono. 6 kautta 161 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 161 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Esa

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Monipuolinen heikkouksineen
Pahin pettymys on aamiainen, monipuolinen mutta erittäin heikkotasoinen kärpästen kera. Erittäin vaikea löytää juuri mitään syöntikelpoista suorastaan käsittämättömän heikko taso tämän hintaluokan hotellissa. Illallisravintolat vastaavat länsimaista keskitasoa hintoineen. Hotelli on melko vanha joten huoneet kaipaisivat päivitystä. Päivittäiset sähkökatkot ja wifi (nopea) yhteyden menetykset kuitenkin häiritsivät melkoisesti myös wc:tä jouduttiin korjaamaan. Alueelta ei pääse pois kuin kävellen tai käyttämällä hotellin tarjoamaa hinnakasta taksipalvelua. Lähialueella ei ole muuta kuin hiekkaranta ilman aktiviteetteja. Sänky, lakanat ja pyyhkeet ovat erinomaiset samoin kuin myös palvelu. Ulko uima-allas alue on myös erinomainen ja kunnossapidetty.
Yöpyi 13 yötä kesäkuussa 2019
ITC Grand Goa Resort & Spa vastasi 29.7.2019
Dear Guest, Greetings from ITC Grand Goa Resort & Spa. I sincerely thank you for your valuable feedback and rating. The rating received is indeed most concerning and without offering any excuses or justifications would like to request you to treat this as an aberration and not representative of our usual standards. We value our relationship with you and while I do understand that this would not take away from your reported experience during your recent stay here, we request you to give us an opportunity to reinstate our credibility by kindly sharing more details. No effort shall be spared to address the cause of the experience and we look forward to hearing from you at the earliest. Warm Regards, Bhagwan Balani, General Manager ITC Grand Goa Resort & Spa

10/10 Loistava

Joachim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tolle Unterkunft!!! Alles absolut zu unserer Zufriedenheit. Sie ist wunderschön, angenehm und sehr entspannend. Und alle sind super nett. Das einzige ist, der Service ist sehr sehr langsam. Also Geduld mitbringen! Ansonsten auf jeden Fall weiter zu empfehlen!
Yöpyi 13 yötä huhtikuussa 2024
MK vastasi 13.5.2024
Dear Mr. Joachim,Namaste!Thank you so much for taking the time to share your feedback. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

6/10 OK

Kirshma

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Nikhil

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent property. Great service!
Yöpyi 6 yötä huhtikuussa 2024
MK vastasi 24.4.2024
Dear Mr. Nikhil,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Jagjeeth, Wirral

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This ITC grand Goa is a super resort with a serene atmosphere and excellent facilities. The rooms are high quality and sufficiently luxurious. The resort caters to all your needs and has a very good spa and reasonable gym. Surprised to also find a steam room and sauna. The outside pool was large and very well maintained. The beech was pristine and had an annexed restaurant right there. The surrounding gardens were beautifully maintained. The main buffet was very good and there were other al la carte options for variety. In all a worthy five star rating and I can’t wait to come back.
Yöpyi 2 yötä huhtikuussa 2024
MK vastasi 15.4.2024
Dear Mr. Jagjeeth,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Joshua, Houston

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
MK vastasi 7.2.2024
Dear Mr. Joshua,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Manveen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Top Notch Experience
We thoroughly enjoyed our stay at the hotel. It was perhaps one of the best experiences we have had. The hospitality and food were simply outstanding. The staff were extremely polite and understanding. We would definitely like to come back soon.
Yöpyi 4 yötä tammikuussa 2024
MK vastasi 29.1.2024
Dear Mr. Manveen,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

6/10 OK

Darshil

Yöpyi 3 yötä tammikuussa 2024
MK vastasi 29.1.2024
Dear Mr. Darshil,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

2/10 Hirveä

Nikhil

MK vastasi 7.2.2024
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us. I am concerned to see that you have rated your recent visit to the hotel with a low score.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa

10/10 Loistava

Jean

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Wonderful stay here!
Yöpyi 3 yötä tammikuussa 2024
MK vastasi 22.1.2024
Dear Ms. Jean,Namaste!Thank you so much for taking the time to share your experience. We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

4/10 Huono

Paul

Yöpyi 5 yötä joulukuussa 2023
MK vastasi 22.1.2024
Dear Mr. Paul,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

NK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
MK vastasi 22.1.2024
Dear Guest,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 Hyvä

MITAN

Yöpyi 11 yötä joulukuussa 2023
MK vastasi 22.1.2024
Dear Mr. Mitan,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Nikesh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
All in one resort
Great property, friendly staff super convenient with kids, kids programs help parents get some adult time. Good food and a wide variety of cuisines to try from
Yöpyi 3 yötä joulukuussa 2023
MK vastasi 26.12.2023
Dear Mr. Nikesh,Namaste!It is heartening to note your appreciation about the property. It’s a sense of pride to note that our associates and the efforts created a memorable experience. We will share your kind words of appreciation with the team and am sure that they will feel elated.Thank you for staying with us and look forward to your revisit.Responsibly yours,Manas Krishnamoorthy General Manager

6/10 OK

Seokjae

Yöpyi 2 yötä joulukuussa 2023
MK vastasi 20.12.2023
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us on this online platform. I am concerned to see that you have rated your recent visit to the hotel with a low score and this is very concerning.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa

6/10 OK

Ruth

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
MK vastasi 15.12.2023
Dear Ms. Ruth,Namaste!Thank you for sharing your rating on this platform.Our ultimate endeavor is to make our guests comfortable with the best in quality and services and it is rather unfortunate that we haven't succeeded in meeting your expectations this time around. My sincere apologies for the inconvenience you have faced.I hope you give us another opportunity to welcome you for a more memorable experience at ITC Grand Goa Resort & Spa.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Shayon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a great experience
Yöpyi 3 yötä marraskuussa 2023
MK vastasi 8.12.2023
Dear Ms. Shayon,Namaste!We are truly happy to see your review experience about your recent visit to the resort.The team looks forward to welcoming you soon.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

RAHUL

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was an excllent property with huge lawns,super restaurants,clean beach acess and courteous staff. Definately worth every penny you spend.
Yöpyi 3 yötä marraskuussa 2023
MK vastasi 5.12.2023
Dear Mr. Rahul,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Tenaz

Yöpyi 3 yötä marraskuussa 2023
MK vastasi 23.11.2023
Dear Ms. Tenaz,Namaste!Thank you so much for taking the time to share your 5 star rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 Hyvä

Sukhdev

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
ITC Grand
Very quiet hotel. No evening entertainment.
Yöpyi 3 yötä lokakuussa 2023
MK vastasi 16.11.2023
Dear Mr. Sukhdev,Namaste!Thank you so much for taking the time to share your feedback. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 Hyvä

Sun Mi

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
MK vastasi 21.11.2023
Dear Guest,Namaste!Thank you so much for taking the time to share your positive rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 Hyvä

Avinash

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spacious property. Very helpful staff. Limited activities for young adults. Beach is nice and very safe, although limited water sports activities. No pool side bar.
Yöpyi 3 yötä lokakuussa 2023
MK vastasi 30.10.2023
Dear Mr. Avinash,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Kiran

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2023
MK vastasi 30.10.2023
Dear Mr. Kiran,Namaste!Thank you so much for taking the time to share your 5 star rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Nitya

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We felt the property was an all in one package to relax and enjoy. - Private beach (24/7 access with security) - Beach dining - Several Pools and lagoons in the property - Dining all cuisines - Spa - vast natural garden for strolls
Yöpyi 4 yötä lokakuussa 2023
MK vastasi 26.10.2023
Dear Ms. Nitya,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 Loistava

Kamleshwar

Yöpyi 4 yötä elokuussa 2023
Amit Kumar vastasi 28.8.2023
Dear Mr. Kamleshwar,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Amit KumarGeneral Manager

10/10 Loistava

arshaan

Yöpyi 3 yötä elokuussa 2023
Amit Kumar vastasi 24.8.2023
Dear Mr. Arshaan,Namaste!Thank you so much for taking the time to share your 5 star rating.We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Amit KumarGeneral Manager

10/10 Loistava

Siraj

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
I visited with family from USA and we like it it’s 5 out of 5 everything was so nice I recommend to all
Yöpyi 4 yötä heinäkuussa 2023
Amit Kumar vastasi 4.9.2023
Dear Mr. Siraj,Greetings from ITC Grand Goa Resort & Spa!Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours,Amit KumarGeneral Manager

10/10 Loistava

Preethi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awesome property, and very friendly staff. enjoyed our stay here a lot.
Yöpyi 5 yötä kesäkuussa 2023
Amit Kumar vastasi 7.7.2023
Dear Ms. Preethi, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar, General Manager.

8/10 Hyvä

Ashwath

Yöpyi 1 yön toukokuussa 2023
Amit Kumar vastasi 7.7.2023
Dear Mr. Ashwath, Namaste! Thank you so much for taking the time to share your experience. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager.

10/10 Loistava

Brian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful grounds, comfortable rooms, good choice of food and the staff are without fail extremely helpful.
Yöpyi 7 yötä huhtikuussa 2023
Amit Kumar vastasi 11.5.2023
Dear Mr. Brian, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar General Manager.

10/10 Loistava

Akshay

Yöpyi 4 yötä huhtikuussa 2023
Amit Kumar vastasi 11.5.2023
Dear Mr. Akshay, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager

10/10 Loistava

Masahiko

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location is good. Near from Airport.
Yöpyi 2 yötä huhtikuussa 2023
Amit Kumar vastasi 5.5.2023
Dear Ms. Masahiko, Namaste! Thank you so much for taking the time to share your experience. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Thanks
We would like to take this opportunity to express our sincere gratitude and appreciation to all your team at the ITC for making our stay extremely welcoming. They have always been polite, courteous, and overwhelmingly helpful, from the gardening staff, the security team , house keeping , the guest relations teams, spa and especially all the catering and restaurant personnels . We once again thanks you all for making our stay at the ITC, a memorable one.
Yöpyi 7 yötä huhtikuussa 2023
Amit Kumar vastasi 5.5.2023
Dear Guest, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar, General Manager.

10/10 Loistava

Aniketh

Yöpyi 2 yötä huhtikuussa 2023
Amit Kumar vastasi 5.5.2023
Dear Mr. Aniketh, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager

10/10 Loistava

Jeffrey

Yöpyi 4 yötä maaliskuussa 2023
Amit Kumar vastasi 31.3.2023
Dear Mr. Jeffrey,Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours,Amit KumarGeneral Manager

10/10 Loistava

Schanna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Alles war sehr gut .
Yöpyi 6 yötä maaliskuussa 2023
Amit Kumar vastasi 31.3.2023
Dear Mr. Schanna,Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours,Amit KumarGeneral Manager

10/10 Loistava

Kishor

Yöpyi 3 yötä tammikuussa 2023
Amit Kumar vastasi 31.1.2023
Dear Mr. Kishor, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager

10/10 Loistava

Jennie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful, easy to relax in, very helpful and pleasant staff
Yöpyi 3 yötä joulukuussa 2022
AK vastasi 30.1.2023
Dear Jennie, Namaste! Thank you for your kind words of appreciation from your last visit experience at our hotel. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar General Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great property & wedding celebrations
ITC Grand is a great property with very good service, food and access to a beautiful, clean and safe beach. That said, it looks like like host wedding every single day during the wedding season, so be prepare for it (happy and sometimes noise guests, music when you want to relax or sleep,..). The staff make everything possible to reduce the inconvenience, but sometimes it is inevitable
Yöpyi 2 yötä marraskuussa 2022
Amit Kumar vastasi 30.1.2023
Dear Valued Guest, Namaste! Thank you so much for taking the time to share your experience. I have personally shared your feedback regarding noise from the ongoing event with the concerned managers to ensure we mend the gaps. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager

8/10 Hyvä

Giridhar

Amit Kumar vastasi 3.3.2023
Dear Mr. Giridhar,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit Kumar General Manager

10/10 Loistava

Sriram, Chesterfield

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was A1. Especially loved the private beach and the restaurants . We triedthe Goan menu for dinner and loved the food (Goan rice with prawn curry and shrimp curry). Buffet breakfast spread was superb.
Yöpyi 1 yön lokakuussa 2022
Amit Kumar vastasi 30.1.2023
Dear Mr. Sriram,Namaste!Thank you for your kind words of appreciation from your last visit experience at our resort.We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours,Amit KumarGeneral Manager

10/10 Loistava

Rohit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2022
Amit Kumar vastasi 1.10.2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager

8/10 Hyvä

Shobna

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great property
The property is fabulous but the house keeping mas really sad. The room did not have bathrobs and me had to ask for them. Every day cleaning of the room was not done till very late in the afternoon and there would always be some thing missing . We had to call them for evening service every evening. After-we Complained action was taken and on the last evening the room was done as it should have been since the beginning.
Yöpyi 3 yötä syyskuussa 2022
Amit Kumar vastasi 20.9.2022
Dear Valued Guest,Namaste!Thank you so much for taking the time to share your experience I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Looking forward to the pleasure of your visit again soonResponsibly yours, Amit KumarGeneral Manager

10/10 Loistava

LAURA

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
BEST SERVICES
Yöpyi 2 yötä syyskuussa 2022
Amit Kumar vastasi 20.9.2022
Dear Valued Guest,Namaste!Thank you for your kind words of appreciation from your last visit experience at our hotel.We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours, Amit KumarGeneral Manager

10/10 Loistava

padam

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2022
Amit Kumar vastasi 6.9.2022
Dear Valued Guest, Namaste! Thank you so much for taking the time to share your experience We look forward to your revisit with the assurance of the same warmth and care. Responsibly yours, Amit Kumar General Manager

2/10 Hirveä

Nishant

Yöpyi 4 yötä elokuussa 2022
Amit Kumar vastasi 6.9.2022
Dear Valued Guest, Namaste! Thank you for reaching out to us. I am very sorry to learn of your experience at ITC Grand Goa. The entire team at ITC Grand Goa joins me in extending our sincere and profound apologies for the inconvenience caused during your last visit. I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Amit Kumar General Manager

2/10 Hirveä

Rakesh

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
The check in staff is either stretched or disengaged. There is a sense of drift with things taking an eternity to happen. Inconsistent service standards from as simple as a hot or miss welcome drink to the time taken for check-in. For a luxury property leaves a lot to be desired. Would not recommend it.
Yöpyi 1 yön elokuussa 2022
Amit Kumar vastasi 6.9.2022
Dear Valued Guest, Namaste! Thank you for reaching out to us. I am very sorry to learn of your experience at ITC Grand Goa. The entire team at ITC Grand Goa joins me in extending our sincere and profound apologies for the inconvenience caused during your last visit. I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Amit Kumar General Manager

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä kesäkuussa 2022
Amit Kumar vastasi 13.9.2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager

10/10 Loistava

Tushar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing property set right next to Arossim beach, where you can relax as well as try water sports, with not much crowd around. Buffet spread is huge, and you can try from local Goan, to Indian & Asian food in all meals. The resort also has multiple pools, game room, and lush green lawns leading to the beach. There are buggy services to take you to the beach as well, although they may not be available 24 x 7. The check-in experience was a bit underwhelming. We arrived early, and had to ask for some water/drinks after an hour while the room was being prepared. Was given the room another half hour later when I myself enquired about the status again. Also, no walkthrough of the property & amenities. That being said, the stay was awesome and more than compensated for the check-in!
Yöpyi 4 yötä huhtikuussa 2022
Amit Kumar vastasi 13.9.2022
Dear Valued Guest,Namaste!Thank you for sharing your stay experience. It is a pleasure to know that you had a memorable stay with us. We all look forward to welcoming you again soon Responsibly yours,Amit KumarGeneral Manager

6/10 OK

Rajeev

Yöpyi 2 yötä maaliskuussa 2022
Amit Kumar vastasi 13.9.2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager