8 ulkouima-allasta avoinna 8.00–22.00, maksullisia cabañoita

Arvostelut: Omni La Costa Resort & Spa Carlsbad

4 out of 5
Omni La Costa Resort & Spa Carlsbad
2100 Costa Del Mar Road, Carlsbad, CA

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 518 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 222 kautta 1000 arvostelua" "
Arvosana 6 - OK. 117 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 75 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 68 kautta 1000 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Jere

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Kohtalainen resort-alue
Ihan mielekäs resort, jossa 24h auki olevat kaupat ja hyvät aamiaiset. Emme valitettavasti ehtineet käydä kokeilemassa golfkenttää, mutta hyvältä näytti.
General Manager vastasi 3.12.2016
We are glad you enjoyed your stay and breakfast! Please come back and visit us soon.

8/10 Hyvä

Bonnie

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The grounds of this property were fantastic. The main area indoors were a bit aged.
Yöpyi 4 yötä toukokuussa 2024
Shantal vastasi 21.5.2024
Thank you for your feedback and for staying with us. Hope to see you again soon.

2/10 Hirveä

Ani

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The rooms are dirty and very old. They have a very bad odor. Smells horrible inside the rooms. The man who helped us at valet was very rude to my 4 year old. Stayed one night from Sunday to Monday the steakhouse was closed which was a huge disappointment. Had dinner at Vue, had reservations at 7pm didn’t get seated until 745. It took another 20 mins before staff came by for drink order and another 30 minutes for food order. Food was horrible sent back two orders of fish because it was underdone. Overall terrible experience from start. Valet man just rude and unprofessional, rooms smelled gross and the food was bad.
Yöpyi 1 yön toukokuussa 2024
Shantal vastasi 21.5.2024
Thank you for your feedback and I am very sorry that your stay did not go as expected. I would love to hear more regarding your issues, I will reach out to you directly so we can discuss and see how we can make our errors right.

6/10 OK

Priscilla

Hyvää: Henkilökunta ja palvelu
Yöpyi 4 yötä toukokuussa 2024
Marina vastasi 7.5.2024
Thank you for taking the time to rate our property. We strive to ensure that all of our guests have the most enjoyable of stays and when we fall short of that promise, we utilize their feedback as a training opportunity for our associates and leaders. We apologize for your staying being less than pleasant. If your schedule allows we would welcome the opportunity to obtain additional details on what could’ve been done to ensure your time with us was exceptional. Please let me know the best way to contact you or you may contact me at your convenience. We can be reached at 760-438-9111 Looking forward to connecting with you. Warm regards and sincere apologies

10/10 Loistava

Colin

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great service, with one exception at our initial seating in the bar where it took too long for our server to acknowledge us and take our order. Amazing team on both shifts for the front desk and Kidtopia. Awesome family pools and water slide options. Delicious food, reasonable value. Cocktails are a bit pricey. Did not get a chance to golf this time, but the course looks to be in great shape.
Yöpyi 1 yön toukokuussa 2024
Shantal Zimichi vastasi 3.5.2024
Thank you so much for your feedback. We will ensure to inform our FB team of your initial waiting time. I am glad that this did not affect the rest of your stay. Looking forward to your return.

8/10 Hyvä

douglas

Hyvää: Siisteys
Yöpyi 3 yötä huhtikuussa 2024
Michelle vastasi 10.4.2024
Thank you for staying with us. We greatly appreciate your feedback and look forward to welcoming you back!

10/10 Loistava

Joseph

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place for a family. I with the arcade was a bit bigger and more games.
Yöpyi 2 yötä huhtikuussa 2024
Dana Said vastasi 8.4.2024
Thank you so much for your feedback ! We hope to see you soon !

6/10 OK

Chelsea

Hyvää: Siisteys
Yöpyi 3 yötä maaliskuussa 2024
Michelle vastasi 7.4.2024
Thank you for staying with us. We hope you enjoyed your stay and will give us another chance in the future!

10/10 Loistava

Jeff

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This property is good but needs some updating. Our room had fogged glass in the French doors to the patio and the doors were in poor shape. I can only assume that most doors on the other rooms are more or less the same.
Yöpyi 1 yön maaliskuussa 2024
Marina - Assistant Front Office Manager vastasi 27.3.2024
Dear Jeff, Thank you for taking the time to complete the survey regarding your recent stay Omni La Costa Resort and Spa. Your business is very important to us and we value your feedback. Rest assured that we have taken your feedback and shared it with the according departments. Thank you again we hope you will come back and see us again soon!

8/10 Hyvä

Mary Kay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
First time at Omni La Costa; but, not the first time to this area of Carlsbad, Ca. Room decor was up-to-date; but the wing was an older building. Walls between units are thin. Still had a solid nights sleep each night. You will be charged $40-60/night for parking on the property. Street parking is scarce and discouraged. I don’t like this practice. Parking should be included.
Yöpyi 2 yötä maaliskuussa 2024
Dana Said vastasi 17.3.2024
Thank you for this feedback! We aspire daily to serve our guests up to the highest standards. We look forward to seeing you soon!

8/10 Hyvä

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service staff was excellent and attentive and enthusiastic. Room was nice, but being given a room overlooking the parking lot when the resort appeared largely empty was a minus. Would definitely return when there’s hopefully better weather!
Yöpyi 3 yötä helmikuussa 2024
Dana Said vastasi 4.3.2024
Thank you for your feedback ! We will take it into consideration to improve, however we are glad you enjoyed your stay and hope to see you soon !

10/10 Loistava

Robin, Delmar

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Super quiet and walkable - great staff- room was nice and big- bathroom bit but taps were broken on one sink.
Yöpyi 1 yön maaliskuussa 2024
Dana Said vastasi 9.3.2024
Thank you so much for this feedback! We have informed our engineering team. We hope to see you soon !

10/10 Loistava

Darcy

Matkusti pienten lasten kanssa
We came in late and the bellman drove us to the correct building, hauled in all the luggage and even ordered an extra blanket for the pull out sofa for our youngest. Well done!
Yöpyi 1 yön helmikuussa 2024
Marina - Assistant Front Office Manager vastasi 26.2.2024
Thank you for taking the time to respond with feedback regarding your stay. Our priority is for you to have a seamless and enjoyable experience. Again, thank you for reaching out, we appreciate your loyalty to our brand!

8/10 Hyvä

Meena

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was absolutely beautiful and the staff was wonderful and extremely attentive. However, our coffee maker was not working, in-room phone was not working, and there seemed to be crickets in the ceiling beam that kept us up at night. I'm disappointed with that because the room cost was hefty.
Yöpyi 2 yötä helmikuussa 2024
Victoria vastasi 6.2.2024
Good afternoon,Thank you for taking time to review your most recent stay with us. We are happy to hear that you enjoyed the property as well our team. We would like to apologize for the coffee maker and the phone not working as well as the noise that kept you awake. We have addressed these issues with our housekeeping and maintenance team. Please let us know if you have any further feedback or concerns. Thank you, Victoria

8/10 Hyvä

Prakash, SAN JOSE

Yöpyi 2 yötä tammikuussa 2024
Michelle vastasi 28.1.2024
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Marcus

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stay or Va-cation Destination
Always a pleasure to stay here! We live nearby and it's our #1 Stay-cation destination. So many options and the staff is very friendly and courteous. The food and drink options are great! The pool amenities are excellent. Always the best experience. Will be back very soon
Yöpyi 1 yön tammikuussa 2024
Michelle vastasi 8.1.2024
Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

10/10 Loistava

Bassam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing experience.
Yöpyi 2 yötä joulukuussa 2023
Michelle vastasi 7.1.2024
Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

10/10 Loistava

MARTHA, Corona

Matkusti perheen kanssa
Friendly staff, nice installations. Just would like to see different floor instead of carpet on the hallways. (More hygienic type of flooring)
Yöpyi 1 yön joulukuussa 2023
Michelle vastasi 7.1.2024
Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

10/10 Loistava

Eunjoo

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent place for family vacation. Water slides with warm temperatures and life guards, beautiful flowers&plants with best holiday decorations, professional staffs with good manners, and amazing customer services such as shuttles and concierge. I appreciate their service and care during stays. Also recommend to see sunrising in Edge pool!
Yöpyi 2 yötä joulukuussa 2023
Michelle vastasi 7.1.2024
Thank you for your feedback! It was our pleasure hosting you! We look forward to welcoming you back with us.

2/10 Hirveä

Lynn

Yöpyi 1 yön joulukuussa 2023
Dana Said vastasi 17.1.2024
Good Morning, thank you for your feedback. We aspire to serve our guests up to the highest standards. Please feel free to reach out to us if you have any additional feedback or questions.

10/10 Loistava

Michael

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2023
michelle vastasi 31.12.2023
Thank you ! It was our pleasure hosting you! We look forward to welcoming you back with us

10/10 Loistava

serdar

Yöpyi 1 yön joulukuussa 2023
Dana Said vastasi 25.12.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great resort. Best part of the check in and stay was the bellman, Alan. He was awesome.
Yöpyi 1 yön marraskuussa 2023
Dana Said vastasi 29.11.2023
Thank you ! It was our pleasure hosting you! We look forward to welcoming you back with us.

2/10 Hirveä

Scott

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Dana Said vastasi 29.11.2023
Good Morning, thank you for your feedback. We aspire to serve our guests up to the highest standards. Please feel free to reach out to us if you have any additional feedback or questions.

2/10 Hirveä

Susan

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a forto able experience property can recommend and sent for last vac w my son and the devices was HORRIBLE We had three rooms due to repair, no opening windows and bugs and missing furniture in the last but we staged because front desk manger was so rude
Yöpyi 1 yön marraskuussa 2023
Marina - Assistant Front Office Manager vastasi 22.11.2023
Dear Susan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By informing us about your stay and any inconveniences you encountered, we can make the necessary adjustments to avoid issues like this in the future. With your feedback you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey.

10/10 Loistava

Cody

Yöpyi 1 yön marraskuussa 2023
Dana Said vastasi 14.12.2023
Thank you ! It was our pleasure hosting you! We look forward to welcoming you back with us.

10/10 Loistava

alina

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 2 yötä elokuussa 2023
Michelle vastasi 6.11.2023
Thank you so much for the positive feedback about your stay at the Omni La Costa Resort & Spa! We appreciate you staying with us and are so happy to hear you enjoyed. We look forward to welcoming you again some time!

8/10 Hyvä

Tyler

Yöpyi 1 yön lokakuussa 2023
Michelle vastasi 31.10.2023
Thank you so much for the positive feedback about your stay at the Omni La Costa Resort & Spa! We appreciate you staying with us and are so happy to hear you enjoyed. We look forward to welcoming you again some time!

8/10 Hyvä

Paul

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Marina - Assistant Front Office Manager vastasi 24.10.2023
Dear Paul,Thank you for staying with us. Our priority is for you to have a seamless and enjoyable experience. I wanted to thank you for your feedback, it helps us continue to make improvements and provide the best service possible. We wish you a great rest of your evening and hope to have you stay with us again.

2/10 Hirveä

Jose

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Bed bugs in our room.
Yöpyi 1 yön lokakuussa 2023
Victoria vastasi 16.10.2023
Good evening, thank you for your feedback. We would like to assure you that our team has done an inspection of the guest room and there were negative findings of bed bugs. Please feel free to reach out to us if you have any additional feedback or questions.

10/10 Loistava

Mariano

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice weekend getaway with family. Love the kid friendly pool with activities for young ones.
Yöpyi 2 yötä elokuussa 2023
Michelle vastasi 10.10.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your feedback and are so happy to hear your little ones enjoyed the pool and activities. We hope to welcome you and your family back in the future. Thank you again.

10/10 Loistava

Florian

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful place to relax with kids. The staff on site provided us with an outstanding service. Thank you!
Yöpyi 3 yötä syyskuussa 2023
Dana Said vastasi 6.10.2023
Thank you so much for this feedback!

2/10 Hirveä

Sarabjit

Yöpyi 3 yötä elokuussa 2023
Jacob vastasi 14.10.2023
Thank you for reviewing your most recent stay. Please let us know if there was anything we can do to make your stay better next time. Thank you and have a great day.

8/10 Hyvä

Randa

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
The first “suite” was terribly generic, worn and smelled bad. They upgraded me to a villa that was much better, but still pretty outdated. The pools, grounds and restaurants were great.
Yöpyi 2 yötä syyskuussa 2023
Michelle vastasi 16.9.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your feedback and are happy to hear you enjoyed our property overall. We look forward to our room refresh soon and hope you will return to experience our fresh rooms in the future. Thank you again for your feedback.

10/10 Loistava

robin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Omni La Costa is absolutely beautiful
Yöpyi 1 yön syyskuussa 2023
Michelle vastasi 10.9.2023
Thank you so much for the positive feedback about your stay at the Omni La Costa Resort & Spa! We appreciate you staying with us and are so happy to hear you enjoyed. We look forward to welcoming you again some time!

10/10 Loistava

Christian

Yöpyi 1 yön syyskuussa 2023
Nicole Hughes vastasi 27.9.2023
Thank you for the feedback, we are happy you enjoyed the stay. We look forward to welcoming you in the future.

10/10 Loistava

Erik A

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Resort will visit again!
Yöpyi 2 yötä syyskuussa 2023
Nicole vastasi 7.9.2023
Thank you for the review, we hope to welcome you back in the future.

10/10 Loistava

Alvaro

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely weeding
Yöpyi 4 yötä elokuussa 2023
Marina S. - Assistant Front Office Manager vastasi 5.9.2023
Dear Alvaro,Thank you for staying with us. Our priority is for you to have a seamless and enjoyable experience. I wanted to thank you for your feedback, and wish you a great rest of your evening.

10/10 Loistava

Amanda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Nicole vastasi 4.9.2023
Thank you for the wonderful review. We look forward to welcoming you back in the future!

10/10 Loistava

Ricardo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place
Yöpyi 2 yötä elokuussa 2023
Michelle vastasi 27.8.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your positive feedback and hope you will return again soon.

10/10 Loistava

jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Michelle vastasi 25.8.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. We greatly appreciate your positive feedback and business. We are so happy to hear you enjoyed your stay. Thank you and we hope to see you again!

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Find another hotel
Not recommend you to stay. When we checked in the hotel around 21:30, the room was not cleaned up so had to go back to the lobby and moved to another room. That made us so tired and stressful at night time. Next day from early in the morning golf course construction noises keep bothering us. So we moved to another room which type is not we booked. Fyi, daily cleaning service is not good at all. Only bellmen service is good. If it is cheap hotel I would take all above inconvenience but it is 4 star hotel. They have to be better than this.
Yöpyi 3 yötä elokuussa 2023
Michelle vastasi 22.8.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. I am so sorry the room was not cleaned upon check in and that you experienced issues with the stayover cleaning as well. This is certainly not our standard and we are sorry we did not meet your expectations. We will address with our staff so this does not happen again. We hope you will give us another chance in the future. Thank you.

2/10 Hirveä

Jorge

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I would never return here
I would never stay at this resort ever again. Terrible experience from beginning to end. I paid over 1,000 for our room. It was completely paid for upon check in. Gabby in front desk asked for credit card for possible damages, but I forgot my credit card and only had my debit card. She explained that if I pay with debit I would not receive the 200$ damages deposit back. After I explained my disappointment in this she proceeded to say “200$ is not much. It’s only 200$” I found the comment to be so out of touch and inappropriate. The other manager Marina was of no help either. I had a picture of the credit card and they refused to help at all. Once the situation was settled all Gabby did was give us room keys. Didn’t explain where any amenities were. Was rude and condescending. We get to the room and it doesn’t have any towels as well as filthy. On our check out date we got scolded by valet parking employee after telling him he never gave us any sort of tag for one of the cars we brought. It is the WORST resort I have stayed at in my life.
Yöpyi 2 yötä elokuussa 2023
Marisol Mujica vastasi 1.9.2023
Good evening,I first want to apologize for all of the issues you encountered during your stay. I also would like to apologize for the way our staff did not properly explain how the credit or debit process works. When using a debit card for incidentals which is just an authorization hold, the process takes just a few days longer to go back into your account than it would when using a credit card. I would like to thank you for bringing this to our attention so we can go over all of these issues you encountered with Gaby and properly retrain her, so this does not occur again. We really hope you give us another opportunity and stay with us in the future or at least continue to be loyal to our company. Please reach out to us directly if you have any other comments, questions or concerns.Marisol MujicaOvernight Front Office ManagerOmni La Costa Resort & Spa

10/10 Loistava

Meredith

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was beautiful, clean and serene. I appreciated all of the amenities and the ease to get around the availability of the pools and spa services.
Yöpyi 2 yötä elokuussa 2023
Marina S. - Assistant Front Office Manager vastasi 16.8.2023
Dear Meredith,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. Thank you again we hope you will come back and see us again soon.

2/10 Hirveä

Regina

Yöpyi 1 yön elokuussa 2023
Michelle vastasi 19.8.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. We are so sorry you did not have a good experience and we did not meet your expectations. We always strive to provide excellent service. We hope you will give us another chance in the future. Thank you.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice grounds, old dirty rooms
Grounds of resort are beautiful! The rooms on the other hand are run down, old and has a stinky odor like an old damp rag. They need to invest in some major room renovations for the price they charge is not worth it. Lower class hotel rooms are much nicer cleaner and comfortable. Kids love the water slide, so do some adults, they can get pretty annoying they should have height weight limit as it can get real rowdy when the 200 lb drunk adults are coming down the tube.
Yöpyi 1 yön elokuussa 2023
Michelle vastasi 16.8.2023
Thank you for your recent stay at the Omni La Costa Resort & Spa. We appreciate your feedback and are so happy to hear you enjoyed the resort and water slides. We are happy to announce our rooms are going through a total refresh soon and we are so excited for how beautiful they will be. We hope you will return again soon.

2/10 Hirveä

Kiara

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Michelle vastasi 16.8.2023
Thank you for taking time to leave a review about your recent stay at the Omni La Costa Resort & Spa. We are so sorry we were not able to meet your expectations. We are always open to feedback so we can improve for our guests. This is not our standard and we truly hope you will give us another chance in the future. Thank you again.

2/10 Hirveä

Hovo

Huonoa: Palvelut/mukavuudet
Terrible service and staff
Yöpyi 2 yötä elokuussa 2023
Marisol Mujica vastasi 14.8.2023
Good evening,I sincerely apologize for the experience you had with our staff. May I get more information on your experience so we can address and also prevent from happening again in the future. We appreciate your response.

10/10 Loistava

christopher

Yöpyi 1 yön elokuussa 2023
Marina - Assistant Front Office Manager vastasi 3.9.2023
Dear Christopher,Thank you for your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. Please don't hesitate to contact me should you have any questions or concerns. Thank you again we hope you will come back and see us again soon.

6/10 OK

Jinnie

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The rooms are outdated and carpet in rooms look unsanitary. AC is very loud
Yöpyi 1 yön elokuussa 2023
Michelle vastasi 13.8.2023
Thank you for staying with us at the Omni La Costa Resort & Spa. We appreciate your feedback and we are so sorry you were not satisfied. We will make sure our engineering team takes care of the AC and we are looking forward to our room refreshes happening soon. Thank you again.