Matkat – Castelnuovo Berardenga

Les chambres très bien entretenues,le personnel efficace et serviable.le valet de parking exceptionne. Le personnel de plage irréprochable. Seul bémol ,le bruit de le ventilation du spa dans le jardin en face des chambres !

Very relaxing spa hotel. If you use all the spa facilities, they are really quite good. But lack of staff assistance and info meant I didn't even discover some of the excellence until leaving. I even enjoyed the foot spa, only once, 4 pools red hot, blue cold. very bland when the taps are not adding jacuzzi effect and the taps only come on at random times. We did not realise the spa shower had interesting features (like warm trickle). I had a Massage from Gaia.... It was 5*...cannot fault! but whilst the staff did answer everything and usually came up with the goods, they were often not around..eg Bar close before 10. Twice there was no night porter and a very complex set of instructions left on how to get through this gate and up that staircase entering code. We managed to get younger son to open a door to let us in. First night it happened we had a knock on door at 1am... our neighbour had lost the key and needed to climb over our balcony to get in their room (otherwise they'd have been screwed). Restaurant dinner was pretty good, fairly pricey but nice quality.. I had what I can describe as lamb chateaubriand, very tender lovely bit of lamb. Boys had a Fiorentina between them was excellent and they chewed the bone... but it should be good at Eu90. Breakfast 4*... was pretty good. Fresh Orange Juice extra cost..good choices incl smoked salmon and pancakes etc but missing small details like feta, cucumber and No olives? with all those trees. Overall nice view, relaxing pool