Lasten aktiviteetit

Arvostelut: Viceroy Chicago

4.5 out of 5
Viceroy Chicago
1118 North State Street, Chicago, IL

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 799 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 123 kautta 1002 arvostelua" "
Arvosana 6 - OK. 47 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 18 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 15 kautta 1002 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Ennis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the neighborhood feel of the hotel despite being a quick walk to Michigan ave
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 28.5.2024
Dear Michael,It was such a pleasure having you join us on your trip to Chicago. We're thrilled our welcoming atmosphere was a highlight of your stay, and we appreciate you mentioning our fantastic location. Thank you for your perfect rating, and we hope you return soon! Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Fariba, Madison

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We went for a weekend trip to Chicago and truly enjoyed the place and atmosphere. The room was beautiful as in the picture with clean, new interior. Bed was comfortable and bathroom was clean and luxurious. The staff were very friendly. We were on 7th floor but we could hear some noise from our room until 1:30am. Otherwise everything was fine. We walked to shopping areas that were within 10-20 minutes walking distances. Great restaurants nearby! Easy access to take a cab to other places. We plan to stay there again!
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 28.5.2024
Dear Fariba,Thank you for staying with us on your weekend trip to Chicago! We're thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations and the convenience our location affords our guests. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Sylvia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel, wondeful service by all mebers of the staff. Nearby dining was good for a few days, but you will likely need to uber or get a ride if you want to try new places after the first 2 days.
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 28.5.2024
Dear Sylvia,Thank you for taking the time to share your experience at Viceroy Chicago! It's thrilling that you had a great stay and received outstanding service from all our team members. We're also glad you enjoyed our nearby dining options. Having you as our guest was a pleasure, and we look forward to the opportunity to serve you again!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Francisco, Los Angeles

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
The Viceroy Chicago Hotel Team vastasi 26.5.2024
Thank you for your 5 of 5 rating of Viceroy Chicago! We are glad that you were able to enjoy you recent stay with us. Please visit us again when you are in the Midwest!

10/10 Loistava

Mauricio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo estuvo muy bien
Yöpyi 6 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Dear Mauricio,Thank you for your perfect rating! It was such a pleasure having you as our guest during your time in Chicago, and we're thrilled you enjoyed everything about your stay. Take care, and know we'd be delighted to welcome you back anytime your plans bring you this way.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

David, columbus

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed the property and roof top pool
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 22.5.2024
Dear David,Thank you for your feedback! We're thrilled that everything about your recent stay was to your liking, including our fantastic rooftop pool. It was a pleasure having you here, and we look forward to welcoming you back to Viceroy Chicago for another great stay!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Brad

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room decor is lovely, quality surfaces, fabrics, nice big shower.
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Dear Brad,Thank you for your kind words! We're delighted you appreciated the immaculate room decor and our relaxing showers. Your satisfaction is important to us, and we hope to welcome you back to Viceroy Chicago for another enjoyable stay soon!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Todd

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel that I have stayed at many times.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Todd,We're proud to include you among our returning guests, and we're glad you enjoyed your visit. Please come stay at Viceroy Chicago again soon!Sincerely,Patrick LacassagneGeneral Manager

4/10 Huono

Darriell, New roads

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
it was not what I thought it’ll be. For a 4 star hotel & the Amt of money. It’s not worth it. U have to pay for everything. They even charged us for a bottle of water that was in the room. nothing is complimentary. A worst first impression for sure. I’ve stayed at 2-3 star hotels & had way better experience. the beds are not even soft. this hotel is a hoax for sure.
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 13.5.2024
Dear Darriell,Thank you for providing your review. We sincerely apologize that your experience at our hotel fell short of your expectations. Our team continually reviews ways to provide our guests with exceptional value and your feedback helps us to achieve that. We hope you will consider staying with us again to provide you with the service you deserve.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Asia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was so nice. The staff was lovely and I will definitely book my room there again.
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 13.5.2024
Dear Asia,Thank you for joining us during your time in Chicago! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was truly a pleasure having you here, and we look forward to your return.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

DeVontez

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved it plan on staying again
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 10.5.2024
Dear DeVontez,We're delighted you enjoyed your stay at Viceroy Chicago! Please come see us again the next time you're in the area.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Dat

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I decided to splurge a little for my trip to Chicago and did not regret choosing the Viceroy to do so. The room was clean and the staff helpful and courteous. The location was near several bus stops and a few minutes' walk to the closest subway station.
Yöpyi 6 yötä toukokuussa 2024
General Manager vastasi 20.5.2024
Thank you for joining us during your time in Chicago. It's wonderful to know you thoroughly enjoyed your recent experience, and we appreciate you mentioning our hospitable team and impeccable accommodations. Hopefully, you took full advantage of the convenience our location affords our guests! Take care, and know we'd be thrilled to welcome you back to Viceroy Chicago anytime your plans bring you this way.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Darnell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent Hotel
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 10.5.2024
Dear Darnell,Thank you for your excellent review! We're thrilled to hear you enjoyed your stay at Viceroy Chicago, and we look forward to welcoming you back for another wonderful experience.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Alfredo

Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing Art Deco vibe and experience. Room 1608 had a few small maintenance issues but I was credited a few bucks in food to make up for it. Would definitely come back
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 6.5.2024
Dear Thomas,Thank you for your review! We're glad you enjoyed the hotel's vibe and appreciate your understanding regarding the maintenance issues. We're pleased that you had a great stay overall. We look forward to welcoming you back for another visit!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Emily, Fernie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a beautiful hotel in the heart of Chicago. I was so impressed by the room and the room upgrade! I used to live in Chicago and coming back to this city and staying at the Viceroy was just perfect. Everyone was welcoming and friendly. Breakfast at Summerhouse was lovely.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 6.5.2024
Dear Emily,Thank you for your lovely review of Viceroy Chicago. We're delighted by all your thoughtful compliments about our accommodations, service, and food. It was an absolute pleasure to have you here, and we look forward to hosting you again the next time you're in Chicago!Sincerely,Patrick LacassagneGeneral Manager

8/10 Hyvä

Nicholas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff were exceptional. Location is excellent. Rooms are average. In my room the mattress was passed its best, the sink drain was blocked, and the room not as clean as I would like. Somerset (restaurant) has a limited menu, and is average. Way better food options across the street -Bellevue.
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 6.5.2024
Dear Nicholas,Thank you for your feedback. We're delighted you found our team exceptional and location excellent. However, we apologize for the issues you experienced with the room conditions and our dining menu. Rest assured, we are addressing these points to improve our service. We appreciate your suggestions and look forward to welcoming you back with enhancements for a better experience.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

jorge

Yöpyi 4 yötä maaliskuussa 2024
The Viceroy Chicago Hotel Team vastasi 20.5.2024
Thank you for choosing us during your Chicago visit! We are so happy that you enjoyed your time with us. We hope you stay with us again soon!

10/10 Loistava

Betsy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing view from our room. Dog friendly and great customer service. The location can’t be beat.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 30.4.2024
Dear Betsy,Thank you for your fantastic review! It's great to hear that the location was ideal for your needs and you enjoyed the view from your room. We look forward to welcoming you and your furry friend back soon for another wonderful stay!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

SANDRA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, food was excellent and very friendly/helpful staff.
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 30.4.2024
Dear Sandra,Thank you for choosing Viceroy Chicago. Our team is delighted you received excellent service and enjoyed our convenient location and delicious food. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!Sincerely, Patrick LacassagneGeneral Manager

10/10 Loistava

Amy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
By far my favorite place to stay in Chicago! Beautiful location, clean and staff is amazing! Loved our view, can't wait to visit again
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 26.4.2024
Dear Amy,How wonderful to hear that Viceroy Chicago is your favorite place to stay in the area! We're glad our clean, welcoming accommodations and beautiful views impressed you, and we look forward to your next visit.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Keila, Miami

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We stayed twice at the viceroy, and we were not disappointed!
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 25.4.2024
Dear Keila,It's an honor to welcome you to Viceroy Chicago. Our team is delighted that you had two wonderful stays at our hotel! Thank you for being our guest, and we hope to see you again soon. Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Marina, Bremen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Personal war ausgesprochen zuvorkommend und hilfreich. Die Einrichtung sowohl des Zimmers als auch des sonstigen Hotels war sehr schön. Das Zimmerupgrade war nicht verfügbar, dafür gab es Wein und Süßwaren auf's Zimmer. Das Zimmer war sehr groß und hatte eine tolle Fensterfront mit Blick - durch eine Hochhausgasse - zum See. Insgesamt ein sehr schönes Hotel in sehr guter Lage, in dem wir uns sehr wohlgefühlt haben. Wir würden immer wiederkommen.
Yöpyi 7 yötä huhtikuussa 2024
General Manager vastasi 25.4.2024
Dear Marina,Thank you so much for choosing to stay with us at Viceroy Chicago. It is our goal to provide a welcoming and comfortable environment for every guest that walks through our door, so it is great to learn we could deliver for you. We always appreciate when our guests provide us feedback on their stay, and we would like to thank you for highlighting our amiable staff, spacious accommodations with amazing city views, and convenient location to many fun attractions in the city. We hope you join us again soon. It was a pleasure hosting you.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Gladys

Yöpyi 2 yötä huhtikuussa 2024
The Viceroy Chicago Hotel Team vastasi 12.5.2024
Thank you for your rating! We are happy that you had a great time during your visit. We hope that you consider staying with us again.

10/10 Loistava

Joseph

Yöpyi 1 yön huhtikuussa 2024
The Viceroy Chicago Hotel Team vastasi 11.5.2024
Thank you for your positive rating of Viceroy Chicago! We are so happy you had an enjoyable stay with us!

10/10 Loistava

Natalia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was super friendly! I would go back in a heartbeat.
Yöpyi 6 yötä huhtikuussa 2024
General Manager vastasi 18.4.2024
Dear Natalia,Thank you so much for choosing to stay with us at Viceroy Chicago. Your kind words about our staff are greatly appreciated, and we are very happy to hear that they went above and beyond for you during your time with us. It was a pleasure hosting you, and we look forward to seeing you again on your next trip to the Windy City.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Brittany

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location for shopping and restaurants. Clean hotel and friendly staff.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Brittany,Thank you so much for the five-star review. We're pleased you enjoyed our convenient location, clean accommodations, and the warm hospitality from the team working hard to maintain them. We hope you'll visit us again soon, and we'll pass your compliments on.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Kat Webber vastasi 3.5.2024
Hello Robert,Thank you for taking the time to provide us with your feedback! We're thrilled to know you had a wonderful stay and look forward to welcoming you back to Viceroy Chicago.I hope you have a lovely weekend.Kind Regards,

10/10 Loistava

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä tammikuussa 2024
The Viceroy Chicago Team vastasi 3.5.2024
Thank you so much for your rating! We are so happy that you had a wonderful time! We hope you enjoy staying with us again real soon!

10/10 Loistava

Erick

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Viceroy staff is beyond friendly and courteous. David’s customer service in particular stands out. It’s conveniently located to everything & just a few blocks from Oak St Beach. I enjoyed morning walks along Lake Michigan.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 12.4.2024
Dear Erick,Thank you so much for the five-star review. We're so pleased you enjoyed our prime Windy City location and the warm hospitality delivered by our friendly team. David truly is an asset to our team, and he'll be delighted to hear he left such a memorable impression on you. It was a pleasure having you here at Viceroy Chicago; we hope you'll join us again for another stay!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Heather

Yöpyi 2 yötä huhtikuussa 2024
Kat Webber vastasi 29.4.2024
Greetings Heather,Thank you for taking the time to provide us with feedback of your stay. We're thrilled to know you had a great experience with us and look forward to welcoming you back.Kind Regards,

10/10 Loistava

Kasey, Long Island City

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Kat Webber vastasi 10.4.2024
Greetings Kasey,Thank you for taking the time to provide us with an amazing review! We're thrilled to know you had a 5 out of 5 stay. We look forward to welcoming you back on your next visit to Chicago.Kind Regards,

10/10 Loistava

Miaki

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
部屋はとても綺麗でした。スタッフの方もフレンドリーで居心地が良かったです。
Yöpyi 5 yötä huhtikuussa 2024
General Manager vastasi 10.4.2024
Dear Miaki,Thank you for choosing Viceroy Chicago and for taking the time to provide your review. We are delighted to hear that our helpful team and standard of cleanliness added to the enjoyment of your visit. It was a pleasure to host you and we look forward to welcoming you back for another five-star experience soon.Sincerely, Patrick LacassagneGeneral Manager

10/10 Loistava

Alonna

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hospitality rooms were a little more outdated than expected, but everyone was very accommodating and great location
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 10.4.2024
Dear Alonna,Thank you for leaving a review. We are so glad you chose to stay with us during your time in Chicago! We are delighted our warm hospitality left a memorable impression on you, and we hope you took full advantage of our convenient location. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. We hope you will have a chance to come back soon!Sincerely,Patrick LacassagneGeneral Manager

8/10 Hyvä

Nikita

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s ok.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 10.4.2024
Dear Nikita,Thank you for taking a moment to leave a review. Based on your rating, it seems you enjoyed your overall stay! However, if you have any suggestions for areas in which we can improve, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope you return soon.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Drew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Viceroy is a true five star experience in a tight package. They have certainly figured out how to deliver a warm and luxurious stay while continuing to feel boutique and accessible. Small moments like a kind welcome letter, lobby Easter egg hunt, and friendly service made for a tremendous stay I’d recommend to anyone. The neighborhood is nice, polished, and can be potentially quiet. However, in a short walk, you can find yourself in the mix of Chicago’s top attractions. Overall, this property was terrific and I would love to discover the others now.
Yöpyi 5 yötä maaliskuussa 2024
General Manager vastasi 8.4.2024
Dear Drew,Thank you for your detailed review and for staying with us at Viceroy Chicago. We are humbled by your kind compliments regarding our friendly service, ideal location, and small guest-focused gestures. It was a pleasure having you visit, and we want to welcome you back again anytime for another five-star experience. Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Sharice

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing rooms, location, and stay! The staff was so friendly and helpful, making check-in super easy and offering plenty of suggestions for things to do in the city. Our room was BEAUTIFUL, the bed was so plush and cozy. My favorite part was the bathroom which featured a deep bathtub, standing shower, and heated floors. Such a nice touch! The hotel was in a great location with plenty of dining and shopping options in walking distance and a restaurant on location in case the weather is bad. This place was amazing and I definitely would return or recommend to others.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 8.4.2024
Dear Sharice,Thank you for recommending Viceroy Chicago. We aim to deliver all the elements needed for a great stay with our comfortable and well-appointed accommodations, welcoming hospitality, and incredible location near stores and restaurants. We appreciate your thoughtful review and hope you'll join us again soon. Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Emad Sameer Abdel Razzaq

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Kat Webber vastasi 23.4.2024
Greetings Emad,Thank you for providing us with a review of your stay with us. We're pleased to know you had a 5 out of 5 stay. We look forward to welcoming you back on your next visit to Chicago. Kind Regards,

8/10 Hyvä

Jenni

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
The Viceroy Chicago Team vastasi 22.4.2024
Thank you for your rating. We are glad that you had a satisfactory stay at Viceroy Chicago. We hope you check-in with us again.

10/10 Loistava

Vanita

Yöpyi 1 yön maaliskuussa 2024
The Viceroy Chicago Team vastasi 22.4.2024
Thank you for rating Viceroy Chicago 5 of 5! We are happy that we were able to provide a pleasant stay for you. We hope you select us again for your future Chicago visits.

10/10 Loistava

Sabrina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Second time staying here fantastic location. The staff is very attentive !
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 2.4.2024
Dear Sabrina,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Viceroy Chicago once again! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your glowing review and perfect rating, and we look forward to your next stay!Sincerely,Patrick LacassagneGeneral Manager

6/10 OK

Joyce

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Valet even though it’s $100 very convenient to park your car and walk to Michigan Ave, good food selection, nice lake and skyscraper view, cons : tub was moldy and dirty shut off valves broken and when we forgot our ipad in the room after checkout and tracked it to the hotel it was shortly disabled to locate it furthermore, was surprised this happened, I called about 5x between front desk and security with no call backs just what seems like a stolen iPad very disappointed
General Manager vastasi 2.4.2024
Dear Joyce,Thank you for taking a moment to review your recent experience. We're pleased to note that you utilized our convenient valet service, and we appreciate you mentioning our great amenities. Your feedback about the bathroom will be shared with our team to ensure our high standards of cleanliness are being met and any necessary repairs are made promptly. Please know that our team members follow strict policies regarding our guests' belongings, and we apologize for any disappointment in how your concerns were handled. It was a pleasure having you here, and we hope you enjoyed your time in Chicago.Sincerely,Patrick LacassagneGeneral Manager

6/10 OK

Logan D

Yöpyi 1 yön maaliskuussa 2024
The Chicago Viceroy Team vastasi 19.4.2024
Thank you for taking a moment to provide us with feedback. It is our sincerest hope that you return in the near future.

10/10 Loistava

Joy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Viceroy Hotel was a beautiful boutique stylebhotel. The staff at check-in was AMAZING!! The hotel ambiance was a 10! Room with city/lake view was beautiful day or night. I will definitely put this in my hotel top 5 category and will visit again soon.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 28.3.2024
Dear Joy,Being in your top five hotels means a lot! Your generous compliments for Viceroy Chicago have made our day and let us know we're providing an experience that travelers value. We can't wait to welcome you back for another unforgettable experience!Sincerely,Patrick LacassagneGeneral Manager

8/10 Hyvä

Dylan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Generally good, but minor issues like stains on the couch pillows that appear to be human “fluids” and linen for the pullout couch not being available in the room. They did bring linen upon request and the room was as pictured and expected. In general a solid place to stay.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 28.3.2024
Dear Dylan,Thank you for choosing Viceroy Chicago and for sharing your feedback. While we are happy you enjoyed your stay overall, we are sorry you had a couple of concerns. Please know we are always working to improve and will be sure to share your comments with our team. We hope to have the pleasure of welcoming you back and impressing you further.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Chanda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was so friendly and amazing I love how the hotel is right by everything. I booked here for a staycation to get away and I will defly be back.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 28.3.2024
Dear Chanda,We're thrilled that our team made a great impression with their hospitality and that our location perfectly complemented your staycation needs. It's wonderful to know you're planning to return to Viceroy Chicago. We eagerly await your next visit and look forward to providing another amazing experience!Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Christopher

Yöpyi 1 yön maaliskuussa 2024
The Viceroy Chicago Hotel Team vastasi 15.4.2024
Thank you for taking the time to provide us with feedback. We strive to provide the best guest experience at Viceroy Chicago. We are elated to learn that you had an enjoyable stay while in our care. We sincerely look forward to your return visit to Chicago in the future. Warm Regards,

10/10 Loistava

martha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the location , very convenient to walk to good shops, restaurants ,clean and safe environment .
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 28.3.2024
Dear Martha,Thank you for your glowing review of Viceroy Chicago! We're delighted that you enjoyed our convenient location and high standards of cleanliness and safety. It would be an honor to welcome you back anytime.Sincerely,Patrick LacassagneGeneral Manager

10/10 Loistava

Liz

Yöpyi 1 yön maaliskuussa 2024
The Viceroy Chicago Hotel Team vastasi 14.4.2024
Thank you so much for rating our hotel 5 of 5! It warms our hearts knowing that our guests truly enjoyed their visits. Thank you for staying with us. We hope you choose us again whenever your travels bring you back to the Windy City!