Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop-patjalliset sängyt, ilmaiset minibaarituotteet

Arvostelut: Majestic Elegance Costa Mujeres – All Inclusive

4.5 out of 5
Majestic Elegance Costa Mujeres – All Inclusive
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 2167 kautta 3050 arvostelua" "
Arvosana 8 - Hyvä. 459 kautta 3050 arvostelua" "
Arvosana 6 - OK. 234 kautta 3050 arvostelua" "
Arvosana 4 - Huono. 104 kautta 3050 arvostelua" "
Arvosana 2 - Hirveä. 86 kautta 3050 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sergey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would love to come back to this place and would recommend anyone to go here. Food was amazingly good every place we went to, the room service and butler did an amazing job, Beach was clean and beautiful. Elegance club is the way to go only adults there.
Yöpyi 7 yötä toukokuussa 2024

10/10 Loistava

Shoaib

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff were amazing and kept everything cleaned. A lot of fun activities to do.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Julissa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Will come again
Yöpyi 5 yötä huhtikuussa 2024

10/10 Loistava

Caterina

Matkusti perheen kanssa
We have been here twice! Coming back in Feb 25
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

CONNIE

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very polite and hotel very clean
Yöpyi 6 yötä toukokuussa 2024

10/10 Loistava

Mardell

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful, clean, and modern resort with emaculate well kept grounds. RSVP was only required for two dinner options which was appreciated. Staff were friendly and aimed to ensure a positive experience . I absolutely would go back.
Yöpyi 3 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 25.5.2024
Dear Mardell,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.Thank you very much for all your compliments, which we have been very glad to share with our teams. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts.Best regards!

10/10 Loistava

Jonathan Edward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024

8/10 Hyvä

Junkai

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Pool is good.
Yöpyi 7 yötä toukokuussa 2024
tks vastasi 24.5.2024
we appreciate your comments and we will take them into account in order to continue to improve greetings from majestic

10/10 Loistava

Olga

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful resort!
Yöpyi 7 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 24.5.2024
Dear Olga,Thank you for taking the time to share your rating regarding your recent stay in Majestic Elegance Costa Mujeres.We are delighted that we had the opportunity to be at your service. We hope to see you many more times for even more excellent vacation experiences.Best regards!

10/10 Loistava

Robert

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property excellent service all inclusive food and drink
Yöpyi 5 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 23.5.2024
Dear Robert,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are thrilled to read that you were extremely satisfied with the level of service received from our team members.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Best regards!

10/10 Loistava

Alberto

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would come back
Yöpyi 4 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 23.5.2024
Dear Alberto,Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are glad you enjoyed everything that Majestic Elegance has to offer.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Best regards!

10/10 Loistava

Irina, Spartanburg

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great, staff were nice and helpful , food was excellent. Luis at the pool bar was a great bartender, Manuel, Jose, Moises, Angel and Abraham were my favorite beach/pool servers! Excellent! The only request I would have is to have better options for room service .
Yöpyi 7 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 23.5.2024
Dear Irina,We are grateful that you have enjoyed your vacation at the Majestic Resorts; and that you were able to enjoy all of the amenities,and the service of our property.Your feedback is valuable, and we assure you that it will be forwarded to the department in charge for enhancements, as we strive to provide comfortable and satisfactory experiences for our guests. We have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours that motivates us to achieve higher levels of service and standards. We hope to see you many more times for even more splendid vacation experiences.Kind regards!

10/10 Loistava

Alan-Michael, Middlebury

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 23.5.2024
Dear Alan Michael,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in our resort.We hope to see you many more times for even more majestic vacation experiences.Kind regards!

10/10 Loistava

Jean-Luc Mathieu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024
tks vastasi 23.5.2024
THANK YOU VERY MUCH FOR YOUR TRUST, WE HOPE TO SEE YOU SOON. GREETINGS FROM MAJESTIC ELEGANCE COSTA MUJERES

10/10 Loistava

MARA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 23.5.2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Best regards,

10/10 Loistava

Munirah

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice resort. Workers friendly and nice. Food is super good
Yöpyi 5 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 22.5.2024
Dear Munirah,We are really honored that you chose Majestic Elegance Costa Mujeres for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are delighted that we had the opportunity to be at your service. We hope to see you many more times for even more splendid vacation experiences.Sincerely,

10/10 Loistava

Lorena

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was very clean although my upgrade was pricey
Yöpyi 3 yötä toukokuussa 2024
Customer Care at Majestic Resorts vastasi 21.5.2024
Dear Lorena,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.We hope to see you many more times for even more splendid vacation experiences.Best regards!

10/10 Loistava

Brandon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was amazing from the moment I stepped on the resort.
Yöpyi 4 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres. vastasi 21.5.2024
Dear Brandon,Please allow us to express our sincere gratitude for your kind words about our resort.Thank you from the bottom of our hearts for your thoughtful review. We hope to see you many more times for even more splendid vacation experiences.Kind regards!

10/10 Loistava

Shatandra L

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Food was good, butler easy accessible ! We got a room upgrade to a swim out when we arrived
Yöpyi 3 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres. vastasi 21.5.2024
Dear Shatandra,On behalf of all the staff here at Majestic Elegance, we would like to thank you for having chosen us for your stay in Costa Mujeres.Thank you from the bottom of our hearts for your thoughtful review. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts.Best regards!

6/10 OK

Corbion

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 12 yötä toukokuussa 2024
Customer Care at Majestic Resorts. vastasi 21.5.2024
Dear Corbion,Thank you for taking the time to share your rating regarding your recent stay with us. Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.We hope for the opportunity to host you once more in the future, ensuring a much more enjoyable and memorable experience.Kind regards.

10/10 Loistava

Kathleen

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great resort
Yöpyi 3 yötä toukokuussa 2024
Customer Care at Majestic Resorts vastasi 20.5.2024
Dear Kathleen,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in our resort in Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Sincerely,

10/10 Loistava

Kyla

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From the moment you enter you are greeted with care. Highly recommended booking “The Club” Rooms as you do have access to certain amenities around the resort. We had an amazing butler Rafael who always was attentive to our needs and kept us informed about daily events and reservations for restaurants that he had made for us and it was seamless. Overall I wish we would’ve stayed longer but highly recommend. Food was delicious try the steakhouse , hibachi and mexican! Only downfall personally is if you are in a bigger group prepare to wait a little longer for your drinks even if they’re just shots.
Yöpyi 3 yötä toukokuussa 2024
tks vastasi 20.5.2024
we appreciate all your good comments and hope to see you again.Best regards

8/10 Hyvä

William Monden

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The entrance is not at all “grand”. Old furniture in the lobby. Old and sometimes dirty furniture in the restaurants. We were assigned a butter and didn’t see him once after we checked in for the remainder of our 7 day stay.
Yöpyi 6 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres. vastasi 20.5.2024
Dear William Monden,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us.If you give us a second chance, we would be thrilled to be able to welcome you back. Best regards!

10/10 Loistava

Danielle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Incredible experience! Wonderful staff. Will definitely tell all my friends and family!! Highly recommend. Top quality! Thank you !!
Yöpyi 6 yötä toukokuussa 2024
tks vastasi 20.5.2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 Loistava

WILLIAM

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved it !
Yöpyi 3 yötä toukokuussa 2024
tks vastasi 20.5.2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 Loistava

Vitaliy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice quiet place, very good food.
Yöpyi 5 yötä toukokuussa 2024
tks vastasi 20.5.2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 Loistava

Christopher, Washington

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect
Yöpyi 4 yötä toukokuussa 2024
tks vastasi 20.5.2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 Loistava

Rebu

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing resort. Will definitely be back in future
Yöpyi 3 yötä toukokuussa 2024
tks vastasi 20.5.2024
we apreciate all your good coments we hope to see you again.kind regards

10/10 Loistava

Dorrel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great experience I recommend
Yöpyi 3 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres vastasi 17.5.2024
Dear Dorrel,Thank you sincerely for your kind words and for taking the time to share your experience.It is truly motivating to read your kind words in regards to your stay and we are so pleased that your recommend us with all the Expedia community.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,

4/10 Huono

Jack

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was our second time vacationing at this property in less than a year and I’m sad to say that it has been a disappointing experience. In short, upon realizing that our first room had AC issues, we went to the front desk to change our rooms. We approached Kevin at the front desk for assistance. Near the end, Kevin mumbled something in Spanish, to which my gf understood. She told me that Kevin had insulted me using profanity that I won’t repeat here. This was essentially the most unprofessional act of customer service we’ve experienced. It was as insulting as it was unwarranted. Insulting a guest, not to mention to their face, should not be acceptable at such a property. We ultimately left and informed our butler, who helped bring it to the manager's attention. The next day, we spoke to the manager, Gustavo, about the incident. He informed us that Kevin admitted to using the profanity but claimed it was directed at his coworker. This seemed like a convenient excuse. Regardless of who he directed the insult to, is someone who openly insults guests or coworkers really suited for this kind of position? We had been so excited to return to this resort but this experience has ultimately soured our perception of it. I do want to shout out our butler Chan who was the most memorable part of our stay. He was attentive, friendly, and helpful, I would say that he was half the reason that our stay was great. Joy, the chef, was also very accommodating towards our allergies.
Yöpyi 4 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres vastasi 20.5.2024
Dear Jack,We are so grateful that you took the time to write about your recent experience at our resort.It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Resorts. We really appreciate your time for highlining the staff who were with you delivering the truthful Majestic way. At the same time, we are deeply sorry knowing that this time we didn't achieve what is our main goal which is delivering memorable experiences to all our guests.We have noted all your issues and addressed them to each en charged Manager in order to check and correct them with the seriousness it deserves. Our main proposal is offering a personalized service attending to details.We understand that we cannot undo your experience, however, we would like to extend our sincere apologies for the shortfalls you experienced.Sincerely,

10/10 Loistava

MI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful
Yöpyi 3 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres. vastasi 17.5.2024
Dear MI,Please allow us to personally thank you for your kind words about our resort and for sharing them here on Expedia.We are so happy to see that you have enjoyed every minute of your vacation in our resort in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Kind regards!

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Majestic Elegance was the perfect couples getaway! We got the beachfront suite with the private rooftop plunge pool and it was amazing. The view from the room was breathtaking and we were also able to relax in our own private plunge pool. There are plenty of options for food, ranging from buffet to reservation -only restaurants. And there is pretty much something to eat any time you like. We were in the adults-only section of the resort, which gives access to the whole resort. We definitely recommend this resort for a couples getaway or honeymoon and we look forward to coming back in the future!
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 16.5.2024
Dear Daniel,Thank you for sharing your wonderful experience at Majestic Elegance Costa Mujeres. We're thrilled to hear that you had a fantastic experience with us.We are thrilled with your 5-star review and glowing recommendation. We thank you for choosing Majestic Elegance Costa Mujeres Hotel it has been an honor to host you.Looking forward to welcoming you soon.Warm Regards

10/10 Loistava

Kyle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff and food. Our butler Aaron was exceptional with attending to our needs throughout the stay.
Yöpyi 7 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres vastasi 16.5.2024
Dear Kyle,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience.It is reviews like yours which keep the team at the resort motivated, and we sincerely thank you for your time for placing a review for us.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Best regards!

4/10 Huono

Maria Fernanda

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Cierran todas las albercas y todos los bares (excepto un bar) a las 6:00 pm. Se pidió servicio a la habitación y nunca llegó. Las puertas se desprograman solas y el baño no servía bien. Vamos seguido a Cancún y a sus alrededores y hay muchos hoteles mejores en la zona por el precio.
Yöpyi 3 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres vastasi 15.5.2024
Estimada Maria Fernanda,Gracias por tomarse el tiempo de compartir sus comentarios acerca de su reciente estadía en nuestro resort Majestic Elegance Costa Mujeres.Tomaremos en cuenta sus valiosos comentarios, para nosotros, ya que ellos nos ayudan a nuestro continuo esfuerzo de exceder las expectativas y experiencias de nuestros huéspedes.Es muy importante para nosotros que cada huésped reciba un servicio estelar por parte de nuestro personal y lamentamos saber que no lo recibió.Hemos enviado sus comentarios a la atención inmediata de nuestros gerentes de los departamentos involucrados, para su revisión y mejora. Si nos da una segunda oportunidad, estaremos encantados de poder darle la bienvenida nuevamente.Sinceramente.

10/10 Loistava

Regina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Customer Care Majestic Elegance Costa Mujeres vastasi 23.5.2024
Dear Regina,Please allow us to express our sincere gratitude for your rating about our resort.We are delighted that we had the opportunity to be at your service. We look forward to hosting.

8/10 Hyvä

Hae

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The overall stay was very enjoyable. Resort was beautiful and clean and all the staff were extremely friendly and helpful. Only thing we felt could have been better was the temperature of the pool water. It was too warm and even though we understand it was due to the hot weather, we wondered if cold water could have been filtered into the plunge pool at least to make it a bit cooler. The water temperature was almost as warm as the weather so didn’t provide a refreshing experience we had hoped for. Otherwise, it would have been an excellent experience.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Dear Hae,Thank you sincerely for your kind words and for taking the time to share your experience.We greatly appreciate the criticisms and comments from our valued guests, as they encourage us to maintain the spirit of hospitality and strive for excellence.We hope to have the opportunity to welcome you back soon.Kind Regards

10/10 Loistava

Stephanie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing property! Food was great. Entertainment was good too. Be aware of the dress code required for dining in the evening. They are strict about that.
Yöpyi 3 yötä toukokuussa 2024
tks vastasi 24.5.2024
thank you very much for your comments, we hope to see you soon to continue creating memorable moments. greatings from Majestic

10/10 Loistava

Ariadna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
AMAZING RESORT! Went with my husband and we had such an amazing and relaxing time. The resort is beautiful and perfect for couples. The drinks and food were amazing. Our favorite was the steakhouse. Manuel at the infinity pool is amazing. Didi from the beach is so nice and helpful. Our favorite waiter was Gilberto at the italian place. Recommend this hotel 10/10 and will definitely be coming back!!
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 13.5.2024
Dear Ariadna,We really appreciate your time in sharing your feedback about your recent stay at Majestic.Thank you so much for sharing with us and future travelers your first impressions of our property and wonderful memories of this stay. It is for all of us such an honor and joy to read that this has been one of your favorite stays. Our commitment is to make each stay super, and we hope you have many more outstanding vacation experiences at our Majestic properties.Kind Regards

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Possibly fans outside the back patio, maybe a basketball court.
Yöpyi 3 yötä toukokuussa 2024
Customer Care vastasi 13.5.2024
Dear George,Thank you sincerely for your kind words and for taking the time to share your experience.Thank you for your thoughtful comments.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic.

10/10 Loistava

Tiffany Shae

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cocktails were excellent best we’ve had most original Mai tai we e had
Yöpyi 5 yötä toukokuussa 2024
tks vastasi 13.5.2024
Dear: Tiffany ShaeFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you enjoyed your stay with us.kind regards

10/10 Loistava

LaShone

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Issac our butler was very helpful and made our anniversary special thanks 💐
Yöpyi 7 yötä toukokuussa 2024
tks vastasi 13.5.2024
Dear: la ShoneFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you enjoyed your stay with us.kind regards.

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Customer Care vastasi 13.5.2024
Dear Nicholas,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Sincerely,

10/10 Loistava

monica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All in the resort was excellent, food, service, amenities.
Yöpyi 4 yötä toukokuussa 2024
tks vastasi 13.5.2024
Dear: MonicaFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you have enjoyed your stay with us.we hope to see you again on your next visit. Kind regards. Majestic Elegance Costa Mujeres

10/10 Loistava

Mirena

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy buena bonita la Comida muy buena , las hab bellas con vista al mar , en fin lo recomiendo
Yöpyi 4 yötä toukokuussa 2024
shd vastasi 11.5.2024
Estimada: Mirena. En primer lugar, le agradecemos su tiempo en pasarnos sus maravillosos comentarios, que son tan relevantes para nosotros. Es un placer saber que han disfrutado de su estancia con nosotros, y si lo desea, le invitamos a que, por favor, comparta su experiencia en www.tripavisor.com, ya que, como sabrá, es muy valioso en cuanto a la opinión de los futuros huéspedes que podamos alojar, así como para nuestros colaboradores. Finalmente, les agradecemos una vez más sus comentarios, y si alguna vez desea visitarnos, no dude en ponerse en contacto con nosotros, a través de este mismo mensaje, para brindarles el trato merecido. Agradezco de nuevo su atención, aguardando volver a conocerlos en un futuro próximo., Saludos,

10/10 Loistava

Mirena

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente servicio quiero decir que en el bar piscina de adultos el señor Leal una bella persona muy amable , buen trato , profecional , tambien el señor Manuel muy amable y el Mayordomo Mauricio muy atento preocupado por todo en nuestra estancia en fin recomiendo este hotel
Yöpyi 3 yötä toukokuussa 2024
tks vastasi 13.5.2024
Estimado: En primer lugar, le agradecemos su tiempo en pasarnos sus maravillosos comentarios, que son tan relevantes para nosotros. Es un placer saber que han disfrutado de su estancia con nosotros.Saludos cordiales.Majestic Elegance Costa Mujeres.

10/10 Loistava

Dreana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
OMG! This place was better than I expected and even more beautiful in person. Just enough entertainment as well as relaxation. Beach access with available excursions such as jet skis and parasailing right on the beachfront. I will be returning!
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 10.5.2024
Dear Dreana,Thank you for sharing your impressions about your recent stay at Majestic.We are delighted to see that you enjoyed our beach area and the available excursions at the resort, thank you for highlighting the beauty of our Majestic.Needless to say, we will be anxiously expecting your next visit. Your “home away from home” awaits you.Warm Regards

2/10 Hirveä

Nancy

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My son was in the ICU so we made a request to change our dates, but the resort denied our request. We were only asking for a change of dates and were willing to pay a difference if needed but they were unwilling to do it.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 10.5.2024
Dear Nancy,Thank you for your feedback, we will be sharing with the respective department in order to analyze the commented issues, in order to find the way to rectify and improve the exposed situations.Please let us know if we can help further.Kind Regards

10/10 Loistava

John Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä toukokuussa 2024
Customer Service vastasi 10.5.2024
Dear John Robert,Thank you for your perfect rating.We are proud to see you had a wonderful stay at Majestic.We would love to have the opportunity to welcome you back.Kind Regards

10/10 Loistava

Katherina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
exellent
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 9.5.2024
Dear Katherina,We appreciate your perfect rating and your kind review.We are happy to see you had a wonderful time at Majestic Elegance Costa Mujeres.Hope to see you in a near future.Kind Regards

10/10 Loistava

Chauncey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Customer Service vastasi 9.5.2024
Dear Chauncey,Your overall rating of 5/5 stars is greatly appreciated, and we are honored that you chose our resort for your vacation.Looking forward to welcoming you in a near future.Kind Regards