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Arvostelut: Magnolia Hotel Dallas Downtown

4 out of 5
Magnolia Hotel Dallas Downtown
1401 Commerce St, Dallas, TX

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 1545 kautta 3376 arvostelua" "
Arvosana 8 - Hyvä. 719 kautta 3376 arvostelua" "
Arvosana 6 - OK. 495 kautta 3376 arvostelua" "
Arvosana 4 - Huono. 299 kautta 3376 arvostelua" "
Arvosana 2 - Hirveä. 318 kautta 3376 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Antti

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2023
Front Desk vastasi 20.4.2023
Our main goal is to provide our guests with excellent service and I am sorry if we fell short of this. We hope you will stay with us in the future when your travels bring you back to Dallas.

10/10 Loistava

Martin

Yöpyi 1 yön helmikuussa 2023
Front Desk vastasi 3.3.2023
We are so happy to see you enjoyed your stay! We look forward to welcoming you back soon!

10/10 Loistava

Arttu-Mikael

Yöpyi 1 yön helmikuussa 2023
Front Desk vastasi 14.3.2023
We are so happy to see you enjoyed your stay! We look forward to welcoming you back soon!

4/10 Huono

Antti

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Too worn out and personnel in reception were nice but didn´t know much about anything.
Front Desk vastasi 10.11.2022
Thank you for choosing to stay with us and for sharing your concerns. We sincerely apologize for any inconvenience we may have caused you during your stay. We will be undergoing a full restoration soon and look forward to our food and beverage outlets re opening and room renovations. Again, thank you for your comments and hope you will consider staying with us in the future.

4/10 Huono

Kelsie

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall, this location is downtown Dallas. I’m not from here. That needs to be considered. The gentleman at valet was polite & friendly. Once I reached the door, that ended. I was literally handed a “here’s your welcome letter, I need your ID, Do you have any questions?” 😆 I have never checked into a hotel with that such an impersonal approach before. Other than a limited “market” there is no restaurant so be prepared to go out for food. The street traffic is substantial, the cars that race will be heard. If you are needing sleep or have children understand this may be a factor.
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Emily

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There is absolutely no way this is a 4 star property.
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Iman

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Disgusting
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Miguel

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

manish, Shrewsbury

Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet
No amenities. Shower was not working and there were only two towels in our room. Jacked up valet price.
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Charles, Missouri City

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
The queen suite was extremely hot and uncomfortable. When i alerted the front desk, i was told maintenance was sware and working on the issue. The room NEVER got cool. This was Memorial Day weekend in Dallas with 100° weather. I will NEVER stay here or refer ANYONE to this property again.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jose

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best hotel in San Antonio. Great breakfast . I will be back
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Diana Lee

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Excellent location for downtown Dallas! Comfortable room and easy access to the valet. The staff was friendly and helpful.
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Lanre

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Self parking was an option during booking but that was not true because only valet parking is available at the hotel.
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Hugo

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed here for a week and it was a great experience. From checking in, to room service, bartenders and entertainment team all of them made our stay memorable. Good food at the restaurants but main buffet could of been better. Just not much of Mexican food options. I would definitely go back.
Yöpyi 1 yön helmikuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Cheri, Magnolia

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location and beautiful architecture. Helpful staff.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 OK

Nathan

Liikematkailija
Huonoa: Palvelut/mukavuudet
Property is very dated, and lacks the general amenities normally associated with a 4 star hotel. Staff was great, but room decor/furniture is similar to a bad Best Western. No restaurant/bar. Location is great
Yöpyi 3 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Lauren

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Magnolia was gorgeous inside and out! Very Spacious and clean The front desk workers were just as gorgeous both men and women lol Valet were the sweetest and so helpful! Will be staying there every time I’m in Dallas!
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 OK

James

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Dresser drawers couldn't open No drawers anywhere else to put clothes in. Front desk failed to give us wakeup call we requested so we could make it to the airport on time. No safe in room. Elevator problems on the weekend. Valet parking was excellent. No restaurant or bar inside hotel. Homeless people just outside hotel.
Yöpyi 4 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 OK

Daniel

Huonoa: Palvelut/mukavuudet
The location is perfect for a trip to the Majestic and the delightful dining at the Monarch, but this hotel is undergoing renovations so it did not have a restaurant or bar available, though they were listed in the original description. The afternoon/night clerks are adequate but not very knowledgeable about the area and seem kind of “checked out” but it may have simply been an off night. There were several indigents sleeping in the car valet area which is not really safe for them or hotel guests but it may be that Dallas has limited capacity for the less advantaged, so could be the best of a bad lot. The room was fine, but it did not include an iron though curiously it did have an ironing board, so perhaps it had recently gone missing. Bed was ok and pillows were a bit squishy but serviceable enough. Nothing truly atrocious or gross, just not a very high end experience over all.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 OK

Stacy

Liikematkailija
Hyvää: Siisteys
Very noisy street traffic. Elevators took forever.
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Hyvä

Julie

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys
There less than 24 hours but close to passport office which is what we were Dallas for. Hotel is older but clean. Staff was super attentive and friendly. Rooms were nice and cool. Bed very comfortable. Nice and spacious rooms. Only issue, couldn’t figure out the hot water in the shower in the morning. No time to worry about it. Overall, nice stay. Most affordable option in town for the night so felt it was worth it.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Carla, Killeen

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority

2/10 Hirveä

David, Fort Wayne

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel allowed itself to be completely double booked (turning away 190 booked guests according to them). They handled it extremely poorly, offering nothing in the way of help, and blamed services like Expedia. Cost me hours of hassle and much higher cost to book last minute with many hotels being sold out.
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

10/10 Loistava

Stacy

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Love the vibe and cleanliness- staff was very nice and the valet is great. Loved being able to walk to many restaurants bars and shopping.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Hyvä

Brent

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Hirveä

Christopher

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
MAGNOLIA HOTEL DALLAS canceled my reservation made through Expedia on my arrival since they were overbooked. This was my first time in Dallas and after 12 hours of travel and work. I made reservations (which t hey had) and I pre-paid. When I arrived they said that since I booked through Expedia, they cancelled my reservation. I could not find another hotel downtown and I had to spend over $300 on Ubers and stay at a 2 star hotel.
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 Huono

Management

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a walking distance from the Convention Centre
Yöpyi 4 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

6/10 OK

Alvaro, Coral Gables

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Hirveä

Kemalettin

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Find some other hotel, but this! Rooms smell Marijuana, staff unprofessional, homelesses in hotel territory. No room services.
Yöpyi 11 yötä huhtikuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

6/10 OK

Brad

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The elevators didn’t work. The room was generally OK but a bit worn down for bedding and mattress
Yöpyi 4 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 OK

Krissee

Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Lamuel

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel had no rooms available regardless of reservation
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

10/10 Loistava

Kendall, Austin

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Mohan, Canton

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
They did not honor Mr reservation. Said they had a computer glitch and said that they were double booked
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

2/10 Hirveä

Scottie

Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Daisuke, rancho palos verdes

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overbooked, I could not check in.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

8/10 Hyvä

Karen

Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Juan

Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Sean

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is falling apart. It’s a joke. Elevators don’t work. Staff is unresponsive
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Guadalupe

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 Huono

Jacob

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Only one elevator working. Rooms need to be repaired . Bathroom vanity, AC, shower, and a smart tv would be something to look into. I understand price I paid is for the area I’m in. But would’ve definitely stayed somewhere nicer for less and would’ve been down to just spend the extra money to Uber to my destination in downtown.
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Veronica

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 Huono

Julia

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The valet staff were exceptionally friendly and helpful. The front desk staff were decent. There were no exceptions for an early check in. The hotel had around 26 floors. The worst part of the stay was out of 7 elevators only one was working and there was a limit of 8 people. There was about 15-20 people waiting in line to use the elevator when I arrived. It took several trips before I was able to get to the 22nd floor. My room was clean, quiet and comfortable. It was a great location, walking distance from restaurants and the JFK memorial.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Hirveä

Glenda

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Location is great. Requested four times for room to be cleaned, did not happen our entire 4-night stay. Front desk staff hung up the phone when I was following up on housekeeping. Our room had a kitchen, but barely any kitchen utensils. When I requested for silverware for 2 people, we were given 1 fork, 2 spoons, 1 bread knife--- all mismatched.
Yöpyi 4 yötä huhtikuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Heidy

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The suites are amazing
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Hirveä

Ruth

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Elevators not working. I booked my reservation through Expedia, I paid my reservation. Check in process very difficult. Herman tried to over charged me. After I checked out they tried to charged my card with a different amount. Called the property didn’t have an explanation.
Yöpyi 2 yötä toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

Margarita

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Loistava

anthony

Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Mike

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Homeless people right out door peeing on walls. Out of 8 elevators (1) worked for the whole hotel. Hour ride up and down. Tried to communicate with the front desk and said the elevator is not their problem.
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 Huono

jeremy

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Sophia Rodriguez vastasi 20.5.2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!