Kahden hengen superior-huone (yksi tai kaksi sänkyä), 2 keskisuurta parisänkyä, valtamerinäköala | Näkymä rannalle/valtamerelle

Arvostelut: Novotel Devonport

3.5 out of 5
Novotel Devonport
2 Best Street Corner of Rooke, and Best Street, Devonport, TAS

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 149 kautta 244 arvostelua" "
Arvosana 8 - Hyvä. 70 kautta 244 arvostelua" "
Arvosana 6 - OK. 14 kautta 244 arvostelua" "
Arvosana 4 - Huono. 6 kautta 244 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 244 arvostelua" "

9,6/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Clive

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stay for business... Properly the best accomodation for the town
Yöpyi 1 yön toukokuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Clive, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future.

8/10 Hyvä

Paul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
River view balcony room, worth it to watch the ships and trains arrive/depart. And to get fresh air. A comfortable base to explore the North-west towns. 2 night stay.
Yöpyi 2 yötä huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Paul, Thank you for taking the time to share such lovely comments about your stay with us at Novotel Devonport. I am so pleased to hear that you enjoyed the stunning views we offer, how lucky are we to be able to enjoy these breath-taking outlook over the Mersey River and Bass strait! We look forward to welcoming you again next time you visit the beautiful city of Devonport,

4/10 Huono

Bethany

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Staff were incredibly rude and not friendly at all. Breakfast was basic.
Yöpyi 1 yön toukokuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Bethany,Thank you for taking the time to tell us about your experience at the Novotel Devonport. I am disappointed to hear that the service provided by the team did not meet our usual exceptional standards, please accept my sincere apologies. I will share your comments with the team, and I know this will assist the team to grow and strive to be better every day.We appreciate your sharing your concerns, and we do hope to have the opportunity to welcome you back and show how we have been able to take your constructive comments on board. Should you wish to offer us the opportunity, please contact me directly and I will make it my personal mission to turn your experience around.

8/10 Hyvä

Robyn

Matkusti perheen kanssa
Staff helpful
Yöpyi 1 yön huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Robyn,Thank you for the great review of our hotel! We are proud to hear the team took great care of you and that you enjoyed your stay. We hope to see you again very soon.

10/10 Loistava

Kapene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great property and within walking distance to everything you need. Would definitely stay again if I’m in Devonport. Excellent!
Yöpyi 2 yötä huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Kapene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

DIANNE

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and plus was being able to recharge our EV overnight.
Yöpyi 1 yön huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Dianne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Ivor

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast was excellent but disappointed HP sauce was missing!!!
Yöpyi 1 yön huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Ivor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will be sure to share your feedback with our team. We hope to see you again very soon.

8/10 Hyvä

James

Yöpyi 1 yön huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear James, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future.

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very spacious, clean and comfortable rooms. Amazing food and service. It’s a shame the busy check in isn’t a great experience, mostly due to the lack of parking to be able to even request valet parking. Otherwise, a great hotel and stay!
Yöpyi 1 yön huhtikuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
We very much appreciate your comments regarding your stay at the Novotel Devonport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

sukhdeep

Yöpyi 1 yön huhtikuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Sukhdeep, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Ratheesh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and nice breakfast.
Yöpyi 2 yötä maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Marley

Yöpyi 1 yön maaliskuussa 2024
Emmily, Front Office Manager vastasi 28.5.2024
Dear Marley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean and quiet good staff
Yöpyi 1 yön maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Hyvä

Donn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and newer, great breakfast buffet and interesting restaurant for lunch and dinner. Self parking two blocks away… :)
Yöpyi 2 yötä maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Tagrid

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the location. The hotel is spot on - can not fault.
Yöpyi 2 yötä maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Toshihiko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good view from the room to find spirit of tasmnia.
Yöpyi 1 yön maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Nicola, stonor

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice and quiet room. Spacious beds and great bathroom facility.
Yöpyi 1 yön maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Robyn

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean property, courteous staff.
Yöpyi 3 yötä maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Peter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic location being very central with a terrific view of the mouth of the river and the ships coming and going. Rooms are very spacious and modern along with the outside grounds which are interesting and very well cared for. Staff are great, friendly and helpful. The only issue I could see was over night parking. There are options but there seems to be a capacity problem when the hotel is full.
Yöpyi 1 yön maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for taking the time to share your experience with us here at Novotel Devonport. I am pleased to hear your comments about how well the team looked after you during your stay. I will share your comments with everyone and thank them for being the superstars that we know and love.We look forward to welcoming you again on your next visit to Devonport

10/10 Loistava

Olabisi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and staff exceptional helpful.
Yöpyi 2 yötä maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very cozy and comfortable property located in the center of Devonport. Staff was awesome.
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Hyvä

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall stay was good. The facility and room was perfect. Disappointed that only 2 towels were provided to our room when we had 3 people (myself, my husband and our daughter) in a room with 2 queen size beds and had booked for 3 people. Also disappointed that we ordered room service at 8.40pm, and by 10pm it still had not arrived. Called every number available but nobody answered. Ended up cancelling and going over the road to McDonalds which we weren't happy about at 10pm at night with a child needing to sleep to play an 8am game of basketball the next morning. Someone from reception called our room and said they were extremely busy after the boat had docked. I found this a poor excuse and a simple apology would have been better. The items were not removed from our room charge so we were then asked for payment the next morning at checkout, which I indicated we did not have the food ordered. Everything was good, but this experience did dampen the whole thing a little.
Yöpyi 2 yötä maaliskuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Dear Angela, Thank you for taking the time to share your experience with us here at Novotel Devonport.It is great to hear that you enjoyed a comfortable stay with us and I appreciate you sharing your comments about how we can improve the services we provide. It is only with feedback like yours that we can learn how we can better look after our guests, so thank you for sharing your very constructive feedback,We look forward to the opportunity to welcome you again in the future,

10/10 Loistava

Jason

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic property with great staff.
Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

James

Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Hyvä

Jean-Michel

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
hôtel très propre petit déjeuner plutôt bien. Dommage que le café à la machine soit en extra. Le restaurant de l'hôtel est correct également Le point négatif, c'est le stationnement , voiturier presque obligatoire sino c'est stationnement dans la rue
Yöpyi 6 yötä helmikuussa 2024
Emmily, Front Office Manager. vastasi 24.2.2024
Dear Jean-Michael, Thank you for taking the time to share your experience with us here at Novotel Devonport.It is great to hear that you enjoyed a comfortable stay with us and I appreciate you sharing your comments about the car parking. With 187 rooms and 40 car spaces, we do find this is a common annoyance for our guests, one that I and the team are constantly trying to find a suitable solution for. Our recently implemented Valet Parking Service was the solution that we believe would best alleviate the frustration for our guests and improve the arrival experience and I am very sorry that this did not meet your expectations.It is only with feedback like yours that we can learn how we can better look after our guests, so thank you for sharing your very constructive feedback.We look forward to the opportunity to welcome you again in the future,Kind regards,

10/10 Loistava

Glenn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Glenn, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Matthew Mohammad

Yöpyi 3 yötä helmikuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Debbie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful room with a view! Staff were so nice and we were even greeted with bubbles and chocky for our anniversary.
Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Debbie, Thank you for taking the time to share your lovely comments about your stay with us here at Novotel Devonport. It is wonderful to hear that you enjoyed all aspects of your stay. I will share your comments with the team and I know that they will be very happy to hear how their hard work and care of guests in all areas is appreciated by our guests. We look forward to welcoming you again on your next visit to DevonportKind regards,

10/10 Loistava

Toni

Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Toni, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Madeleine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gorgeous Find
Fantastic Stay! Room was immaculate and view was sublime
Yöpyi 1 yön helmikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Madeleine, Thank you for taking the time to share your lovely comments about your stay with us here at Novotel Devonport. It is wonderful to hear that you enjoyed all aspects of your stay. I will share your comments with the team and I know that they will be very happy to hear how their hard work and care of guests in all areas is appreciated by our guests. We look forward to welcoming you again on your next visit to DevonportKind regards,EmmilyFront Office Manager.

8/10 Hyvä

Simon

Yöpyi 2 yötä helmikuussa 2024
Emmily, Front Office Manager. vastasi 24.2.2024
Dear Simon, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

8/10 Hyvä

Vee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Vee, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Fred

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very nice hotel in a good location. What is not to like?
Yöpyi 2 yötä tammikuussa 2024
Emmily, Front Office Manager. vastasi 24.2.2024
Dear Fred, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet, clean and comfortable
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Gary, Thank you for taking the time to share your lovely comments about your stay with us here at Novotel Devonport. It is wonderful to hear that you enjoyed all aspects of your stay. I will share your comments with the team and I know that they will be very happy to hear how their hard work and care of guests in all areas is appreciated by our guests. We look forward to welcoming you again on your next visit to DevonportKind regards,EmmilyFront Office Manager.

8/10 Hyvä

Ben

Hyvää: Palvelut/mukavuudet
Beautiful location, very convenient for Spirit of Tasmania. A little pricey though. Not a lot to do at the hotel. Good fiddle leaf soup
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Ben, We very much appreciate your comments regarding your stay at the Novotel Devonport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was ok,good bed,all clean and nice view.
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Linda, Thank you for taking the time to share your lovely comments about your stay with us here at Novotel Devonport. It is wonderful to hear that you enjoyed all aspects of your stay. I will share your comments with the team and I know that they will be very happy to hear how their hard work and care of guests in all areas is appreciated by our guests. We look forward to welcoming you again on your next visit to DevonportKind regards,

6/10 OK

John

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
If your room face the shops, the noise from the nigh club was so loud you cannot sleep at all during the weekend. Need to complaint to the Manager to change room in the middle of the night. The manager was really helpful.
Yöpyi 2 yötä joulukuussa 2023
Emmily, Front Office Manager vastasi 24.2.2024
Dear John, Thank you for taking the time to share your experience with us here at Novotel Devonport.It is great to hear that you enjoyed a comfortable stay with us and I appreciate you sharing your comments about how we can improve the services we provide. It is only with feedback like yours that we can learn how we can better look after our guests, so thank you for sharing your very constructive feedback,We look forward to the opportunity to welcome you again in the future.

8/10 Hyvä

Professor Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Anothony, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was very amazing stay. We loved their friendly service.
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Thank you for taking the time to share your lovely comments about your stay with us here at Novotel Devonport. It is wonderful to hear that you enjoyed all aspects of your stay. I will share your comments with the team and I know that they will be very happy to hear how their hard work and care of guests in all areas is appreciated by our guests. We look forward to welcoming you again on your next visit to DevonportKind regards,

10/10 Loistava

lyn

Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Lyn, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

8/10 Hyvä

Tony

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Brilliant breakfast Easy location The parking was average and not as super easy or timely
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Tony, Thank you for taking the time to share your experience with us here at Novotel Devonport.It is great to hear that you enjoyed a comfortable stay with us and I appreciate you sharing your comments about the car parking. With 187 rooms and 40 car spaces, we do find this is a common annoyance for our guests, one that I and the team are constantly trying to find a suitable solution for. Our recently implemented Valet Parking Service was the solution that we believe would best alleviate the frustration for our guests and improve the arrival experience and I am very sorry that this did not meet your expectations.It is only with feedback like yours that we can learn how we can better look after our guests, so thank you for sharing your very constructive feedback,We look forward to the opportunity to welcome you again in the future,Kind regards,

10/10 Loistava

Emma

Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 12.4.2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Loistava

Ian

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location and view. Good breakfast Check in a little slow and parking limited on arrival. Would also be nice to be able to open the window in the rooms.
Yöpyi 2 yötä tammikuussa 2024
Emmily, Front Office Manager. vastasi 24.2.2024
Dear Ian, Thank you for taking the time to share your experience with us here at Novotel Devonport.It is great to hear that you enjoyed a comfortable stay with us and I appreciate you sharing your comments about how we can improve the services we provide. It is only with feedback like yours that we can learn how we can better look after our guests, so thank you for sharing your very constructive feedback,We look forward to the opportunity to welcome you again in the future,

10/10 Loistava

Narelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Emmily, Front Office Manager. vastasi 24.2.2024
Dear Narelle, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Johan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Johan, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

10/10 Loistava

Nick

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Nick., Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,

8/10 Hyvä

WILL

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The reception staff member who served us was very slow and incompetent.
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Will, Thank you for taking the time to tell us about your experience at the Novotel Devonport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I am disappointed to hear that the service provided by the team did not meet our usual exceptional standards. I will share your comments with the team and I know this will assist the team to grow and strive to be better every day.We appreciate your sharing your concerns, and we do hope to have the opportunity to welcome you back and show how we have been able to take your constructive comments on board. Should you wish to offer us the opportunity, please contact me directly and I will make it my personal mission to turn your experience around.

10/10 Loistava

Rebecca

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Always such a lovely place to stay - wonderful staff
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Rebecca, Thank you for taking the time to share your lovely comments about your stay with us here at Novotel Devonport. It is wonderful to hear that you enjoyed all aspects of your stay. I will share your comments with the team and I know that they will be very happy to hear how their hard work and care of guests in all areas is appreciated by our guests. We look forward to welcoming you again on your next visit to DevonportKind regards,EmmilyFront Office Manager.

8/10 Hyvä

Oxana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Emmily, Front Office Manager vastasi 24.2.2024
Dear Oxana, Thank you for taking the time to share your experience with us here at Novotel Devonport.I am pleased to hear that you enjoyed a comfortable stay with us and we look forward to welcoming you again in the future,Kind regards,