Hotellit uima-altaalla - Dunford, Sheffield

”It’s the food that makes it so special - really lovely dinner and breakfast - third visit there now ”

”Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work...

”The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night ”

”Rooms very clean & fresh; the Cleaners should be highly recommended; however, some of the general staff both in reception & restaurant needed a bit of training especially in customer service. I should say though George from the restaurant was very helpful. Directions to the pool & facilities were a bit hard to manoeuvre. ”

”The property is a little dated, the curtain and carpet was rugged over in the main house. The mattress was hard and didn't feel like a 4 star property. The steak was also not great for the price. The stay is a premium rate and good for a one off, but wouldn't rush back unless there is some renovation. ”

”We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor.”

”Gym, spa fantastic facilities ”