Ulkopuoli

Arvostelut: InterContinental Edinburgh The George, an IHG Hotel

5 out of 5
InterContinental Edinburgh The George, an IHG Hotel
19-21 George Street, Edinburgh, Scotland

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 629 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 236 kautta 1002 arvostelua" "
Arvosana 6 - OK. 90 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 31 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 1002 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Joonas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Erittäin mukava henkilökunta. Hieno ilmapiiri ja todella hyvä palvelu. Aamiainen oli loistava.
Yöpyi 2 yötä marraskuussa 2019
Anna Mateevici-Guest Relations Manager vastasi 3.12.2019
Dear Anonymous, Thank you very much for taking the time to review your recent stay with us and we shall be looking forward to welcoming you back in the future. Sincerely,

8/10 Hyvä

Jorma

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin miellyttävä kokemus
Yöpyi 2 yötä lokakuussa 2019
Anna Mateevici, Guest Relations Manager Relations vastasi 3.11.2019
Dear Jorma, Thank you very much for taking the time to review your recent stay with us and we shall be looking forward to welcoming you back in the future. Sincerely

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Henkilöstö ystävällistä. Sijainti hyvä. Aamiaisjärjestelyt voisi olla tehokkaampi.
Yöpyi 4 yötä kesäkuussa 2019
Kristiana Le Mar, Guest Relations Manager vastasi 4.7.2019
Dear Guest, Thank you for taking the time to review your recent stay with us here at The Principal Edinburgh. I am delighted that you enjoyed our hotel and our location. We look forward to welcoming you back in the near future! Warm Regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Erittäin hyvä sijainti ja palvelu. Saimme huoneen hienolla linnanäköalalla.
Yöpyi 2 yötä huhtikuussa 2019
Nicole Michie, Guest Relations Manager vastasi 1.5.2019
Dear Guest, Thank you for the five star rating of our hotel. We hope to welcome you back for yet another memorable stay very soon! Kind Regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys
Yöpyi 3 yötä lokakuussa 2018
William Sdranis, Guest Relations Manager vastasi 15.10.2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Loistava

Sukju

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice spacious room. Excellent staff. Good breakfast and supper at the restaurant.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

kathy, Delray Beach

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We love the location of this hotel, the breakfast was outstanding, and we were allowed to check in early. The only negative I can possibly think of is that the bathroom didn't have enough counter space. Other than that this stay was perfect!
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Rob

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful staff
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Diana Lei

Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Susana

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Bradley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Carlos Andres

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Jan

Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Marco

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Posiziv: - Personal - Alles gut ereichbar zur Fuss - Gute Zimmer und sehr sauber Negativ: - Morgen Essen war nicht gut
Yöpyi 5 yötä huhtikuussa 2024

10/10 Loistava

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Our stay at the The George was everything that we hoped for, the room was immaculate and staff were very friendly.
Yöpyi 1 yön maaliskuussa 2024
Greg, Front of House Manager vastasi 2.4.2024
Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Lorenzo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel in the right spot of the city!
Yöpyi 3 yötä maaliskuussa 2024
Greg, Front of House Manager vastasi 2.4.2024
Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Maxine Marie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Hotel, good location, helpful and friendly staff
Yöpyi 2 yötä maaliskuussa 2024
Greg, Front Of House Manager vastasi 2.4.2024
Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future.

4/10 Huono

Christine

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Greg, Front of House Manager vastasi 2.4.2024
Thank you for your feedback form your recent stay with us at InterContinental Edinburgh the George. I am disappointed to learn your stay was not that of a InterContinental experience and we fell short of a 5* star experience.

10/10 Loistava

Catherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
JM vastasi 28.3.2024
Dear Catherine,Thank you very much for choosing InterContinental The George. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back at the InterContinental Edinburgh The George in the near future. Kind Regards, Greg, Front of House Manager

10/10 Loistava

Juliana

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful location and welcoming staff. We had a comfortable stay and the room was always stocked with plenty of complementary snacks and water. The room was small but that was to be expected. The bathroom was tiny and the shower design was a bit lacking as the floor was easily flooded by the shower if not extremely careful. Overall a lovely stay for our family of four.
Yöpyi 2 yötä maaliskuussa 2024
Greg, Front of House Manager vastasi 23.3.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope to welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff excellent location we had a great night and the breakfast was amazing.
Yöpyi 1 yön maaliskuussa 2024
Greg, Front of House Manager vastasi 23.3.2024
Thank you so much for taking the time to leave review. We are so happy to hear that you enjoyed your stay with us. We do hope to welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Cynthia

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 5.3.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Flott
Flott hotell som ligger nær både attraksjoner og shopping. Rommene var gode og personalet var serviceinnstilte og hjelpsomme. Det er også lett å komme seg til hotellet fra flyplassen med trikken.
Yöpyi 2 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 24.2.2024
Thank you so much for taking the time to leave a 10 /10 review. We are happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George on a return trip to the city.

10/10 Loistava

Ismer, Yonkers

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice quiet, very helpful and friendly personel.
Yöpyi 4 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 24.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future

10/10 Loistava

KARIM, london

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel & staff.. I’ve stayed at the hotel before reason for booking again, thanks to everyone for making our stay memorable.
Yöpyi 3 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 24.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you had an amazing stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future

8/10 Hyvä

Neil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location in the new town with great access to all nearby attractions. Lovely bar and restaurant.
Yöpyi 2 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 20.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Dirk

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
5 Sterne Hotel mit sehr freundlichem Personal und sehr unkompliziert. Das Hotel liegt perfekt zur Princess Street und in der Nahzone zur Royal Mile. Ausserdem sind rund um das Hotel viele Lokale mit leckerem Essen angesiedelt. Früstück im Hotel sehr gut!
Yöpyi 4 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 20.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

4/10 Huono

Jim

Yöpyi 1 yön helmikuussa 2024
Greg, Front of House Manager vastasi 23.3.2024
I am sorry to learn your experience did not meet your expectations during your stay, if you would like to discuss this further, please contact me directly on greg.riley@ihg.com

10/10 Loistava

maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Highly recommend this hotel. The staff are helpful and go beyond to ensure you have a wonderful experience.
Yöpyi 4 yötä helmikuussa 2024
Greg, Front Of House Manager vastasi 13.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Caroline

Intercontinental The George 3 night stay
We visit Edinburgh once a year & have stayed in various locations. We booked the Intercontinental based on the location as we were planning to be in New Town more for this visit. We were checked in quickly with all relevant information passed on & found our room to be lovely. We had already planned our visit so other than breakfast we did not eat at the hotel, however breakfast was exceptional. Amar in the restaurant made sure each day that all was well & was very attentive. The food for breakfast was well cooked & hot - we both mentioned it was the best hotel breakfast we had eaten. Having stayed in many hotels we will most definitely return to the intercontinental & would highly recommend it to all as it had everything spot on - Thankyou. We were actually there for my husbands birthday & we were treated to an upgrade to the club room one morning for breakfast. I don’t believe you were aware of that, but it made the break even more memorable - Thankyou
Yöpyi 3 yötä tammikuussa 2024
Greg, Front Of House Manager vastasi 13.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

8/10 Hyvä

Fiona

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Greg, Front Of House Manager vastasi 13.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Stephen

Yöpyi 1 yön tammikuussa 2024
Greg, Front of House Manager vastasi 23.3.2024
Thank you for the 5/5 review!

10/10 Loistava

Anne

Yöpyi 2 yötä tammikuussa 2024
Greg, Front Of House Manager vastasi 13.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

8/10 Hyvä

Felicia

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
invredible hotel! excelent location! expensive but worth it!!!!
Yöpyi 1 yön tammikuussa 2024
Greg, Front Of House Manager vastasi 17.2.2024
Thank you for taking the time to review the hotel.We are glad you had an great stay with us and we look forward to welcoming you back on a trip to Edinburgh in the future.

10/10 Loistava

Marcelo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel, very convenient location near good restaurants, shops and a 10min walk from the Old city.
Yöpyi 5 yötä tammikuussa 2024
Greg, Front Of House Manager vastasi 13.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic Hotel
Really lovely hotel with first class service, exceptionally clean and a great location. We will definitely visit again.
Yöpyi 4 yötä tammikuussa 2024
Greg, Front Of House Manager vastasi 13.2.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

8/10 Hyvä

Steve

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Greg, Front Of House Manager vastasi 23.1.2024
Thank you for taking the time to tell us about your experience at InterContinental Edinburgh The George.We hope that you will give us the opportunity to serve you again in the future.

10/10 Loistava

Elayne

Yöpyi 2 yötä tammikuussa 2024
Greg, Front Of House Manager vastasi 23.1.2024
Thank you for taking the time to tell us about your experience at InterContinental Edinburgh The George.We hope that you will give us the opportunity to serve you again in the future.

10/10 Loistava

MIGUEL, Mosman Park

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent Hotel in a great location, will be back!
Yöpyi 1 yön tammikuussa 2024
Greg, Front Of House Manager vastasi 18.1.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us. We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Greg, Front Of House Manager vastasi 18.1.2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you enjoyed your stay with us.We do hope we can welcome you back at the InterContinental Edinburgh The George in the near future.

10/10 Loistava

Andres

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Greg, Front Of House Manager vastasi 23.1.2024
Thank you for taking the time to tell us about your experience at InterContinental Edinburgh The George.We hope that you will give us the opportunity to serve you again in the future.

10/10 Loistava

annette

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a beautiful hotel in a perfect location. I stayed here last May and loved it so much I returned last week. The old town of Edinburgh is a short walk away, while the hotel, itself, is on the edge of the new town with many great shops, pubs and restaurants from which to choose. The staff is very friendly and management truly aims to please. You won't be disappointed with this choice and personally, I am already looking forward to my return!
Yöpyi 6 yötä joulukuussa 2023
Antonio vastasi 20.12.2023
Dear Annette,We are delighted to welcome you back and appreciate your kind words about our beautiful hotel and perfect location. It's wonderful to hear that you enjoyed your stay so much in May that you returned last week. We take pride in our proximity to both the old town and the vibrant offerings of the new town, ensuring a diverse and enjoyable experience for our guests.Thank you for recognizing our friendly staff and the dedicated management team. We strive to create memorable stays for our guests, and we're thrilled to know we've succeeded in your case. We look forward to hosting you again and making your next visit even more special. Your loyalty and positive feedback mean a lot to us, and we can't wait to welcome you back!Best wishes,Antonio F Casariu - FO Supervisor

10/10 Loistava

salomon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Antonio vastasi 20.12.2023
Dear Salomon,Thank you for the perfect score of 10/10! We're thrilled to hear that you had such a positive experience during your stay. If there's anything specific you'd like to highlight or any suggestions for improvement, we'd love to hear more about your experience. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Thank you for choosing our hotel!Best wishes,Antonio F Casariu - FO Supervisor

6/10 OK

steve

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great location and friendly staff. Shame the room was cold for 3hrs on arrival due to the heating not working but eventually this was rectified after asking twice.
Yöpyi 2 yötä joulukuussa 2023
Antonio vastasi 20.12.2023
Dear SteveWe appreciate your positive comments about our great location and friendly staff. However, we sincerely apologize for the inconvenience you experienced with the heating in your room upon arrival. It's regrettable that it took a couple of requests to rectify the situation.Ensuring our guests' comfort is our top priority, and we are grateful for your understanding. Your feedback is valuable, and we will review our procedures to prevent such occurrences in the future. We hope this isolated incident does not overshadow the rest of your stay, and we're glad we could eventually address the issue.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a seamless and enjoyable experience. Your satisfaction is important to us, and we will strive to make your next stay even better.Best wishes,Antonio F Casariu - FO Supervisor

6/10 OK

angus, Princeton

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
This is not really five stars, or not by American standards. There are flights of stairs within floors, so hard for people with mobility issues. Heat didn’t work in our room, a computer problem in the end, but took a long time to sort out. Clothes hangers were broken and not checked. Room staff speak no English. TV has no premium channels, like Sky Sports, so good luck if snooker is not your fave. Staff were kind a tried, but this is not a five star experience, compared with eg Balmoral, and we paid close to $1000 per night.
Yöpyi 2 yötä joulukuussa 2023
Antonio vastasi 20.12.2023
Dear Angus,We sincerely apologize for falling short of your expectations during your stay. We regret any inconvenience caused by the layout challenges for individuals with mobility issues and the delay in resolving the heat issue due to a computer problem. Your feedback about broken clothes hangers, language barriers with room staff, and the lack of premium TV channels is noted.We take your comments seriously and will use them to address and improve the areas mentioned. Our aim is to provide a seamless, five-star experience for all our guests, and we apologize for any disappointment you may have encountered.We appreciate your constructive feedback and hope to have the opportunity to better serve you in the future. If you decide to give us another chance, we will make every effort to exceed your expectations and restore your confidence in our hotel. Thank you for sharing your concerns with us.Best wishes,Antonio F Casariu - FO Supervisor

10/10 Loistava

Keith

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous hotel in an ideal location.
Yöpyi 1 yön joulukuussa 2023
Antonio vastasi 20.12.2023
Dear Keith,We're thrilled to hear that you found our hotel gorgeous and enjoyed its ideal location. Providing a delightful experience for our guests is our top priority, and we're glad that you had a positive impression of your stay. If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more about your experience. Thank you for choosing our hotel, and we hope to welcome you back for another wonderful stay in the future!Best wishes,Antonio F Casariu - FO Supervisor

10/10 Loistava

Mark

Matkusti kumppanin kanssa
A great stay!
Yöpyi 3 yötä joulukuussa 2023
Antonio vastasi 20.12.2023
Dear Mark,We're delighted to hear that you had a great stay! Thank you for choosing our hotel, and we appreciate your positive feedback. If any specific aspects of your stay stood out or if you have any suggestions for improvement, we'd love to hear more about your experience. Our goal is to ensure our guests have a memorable and enjoyable stay, and we hope to have the pleasure of welcoming you back in the future.Best wishes,Antonio F Casariu - FO Supervisor

8/10 Hyvä

Tom

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Got stuck in a room by the door to the stairs which started to slam early in the morning. Woke us up every day. Shame everything else was perfect.
Yöpyi 2 yötä marraskuussa 2023
Antonio vastasi 20.12.2023
Dear Tom,We sincerely apologize for the disturbance caused by the slamming door near your room, leading to an early wake-up call. We understand the importance of a peaceful stay and regret that this aspect affected your experience. Your feedback is invaluable, and we'll address the issue promptly to prevent such inconveniences for future guests. We're pleased to hear that aside from this issue, everything else was perfect. Please give us another opportunity to host you, and we'll ensure a more serene and enjoyable stay with the utmost attention to your comfort. Thank you for bringing this to our attention, and we appreciate your understanding.Best wishes,Antonio F Casariu - FO Supervisor

10/10 Loistava

Raginae Chali

Yöpyi 4 yötä marraskuussa 2023
Antonio vastasi 20.12.2023
Dear Chali,Thank you for the perfect rating! We're delighted that you had a 5/5 experience during your stay. If there's anything specific that stood out to you or any feedback you'd like to share, we'd love to hear more. Our goal is to consistently provide exceptional service, and we appreciate your positive endorsement. We look forward to the opportunity of hosting you again for another excellent stay!Best wishesAntonio F Casariu - FO Supervisor