Hotellit - Edinburgh

Very happy with the hotel, staff and service. I will stay at this hotel in the future. Thank you all.

Due to COVID restrictions, the hotel has a policy of only cleaning rooms and changing towels and replacing shower supplies, coffee and tea bags upon request at the front desk or by phone before 12pm. We stayed for 3 nights and requested at 10am to have the room cleaned after 2 nights when we felt the towels, shower mat etc needed changing - we came back late to an untouched room for the third night with used towels, unmade beds. We reported this to Ronald, the hotel GM when we Check Out. This was the blemish on a lovely stay with great Scottish breakfast and good staff service.

The hotel is so cute from the decor to the friendly staff. We were welcomed warmly. We had a problem with our flight and missed our first day. The staff helped make sure we would have a room when we got there. It was nice to power nap in the morning after a red eye flight from the States. We didn’t get to eat at the hotel, but it smelled delicious.

Lovely hotel. Very nice suite. Breakfast in our room was lovely. Very happy with our stay.

The hotel was lovely in a good location with just a short walk to shops, pubs and restaurants. The staff was very helpful And gave us good advice on how to get places and what what buses to catch. The only down fall was the parking. It’s on the road parking via a parking meter. We got a space in the permit holders spot and was told we was fine until Monday morning found out Monday we would have to move the car because you can’t park in permits only. We decided to check out early as parking was impossible on the other side of the road. That is the only bad thing I can say about the hotel.

Amazing

Good location， nice fertility and services. Strong recommendation.

The motel was conveniently located near the train station and the Royal Mile. Staff were very helpful and accommodating.

Beautiful hotel with a great location! Staff are exceptional, both welcoming and friendly.