The staff were very friendly and helpful. The beds were clean and the room well maintained during our stay. So overall, the staff are excellent. The restaurant food was excellent too.
The state of the hotel however was disappointing. Online, it looks like a rather new and chic hotel with an old world charm.
However, the hallway carpets were dirty and stained beyond what I have ever seen at other hotels of this calibre. The bathtub and surrounding walls looked like they haven’t had a good hard scrub in a long time.
While we were very happy with our stay, the hotel definitely needs some serious attention on these very visible areas.