Majoituspaikan julkisivu illalla/yöllä

Arvostelut: Leonardo Royal Edinburgh Haymarket

4 out of 5
Leonardo Royal Edinburgh Haymarket
1 Morrison Link, Midlothian, Edinburgh, Scotland

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 659 kautta 1592 arvostelua" "
Arvosana 8 - Hyvä. 534 kautta 1592 arvostelua" "
Arvosana 6 - OK. 259 kautta 1592 arvostelua" "
Arvosana 4 - Huono. 96 kautta 1592 arvostelua" "
Arvosana 2 - Hirveä. 44 kautta 1592 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Asko

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bathroom ventilation don't work properly.
Yöpyi 1 yön kesäkuussa 2023
Leonardo Team vastasi 8.7.2023
Dear Guest,Thank you for taking the time to leave your feedback. I would like to apologise regarding the bathroom fan not working properly. I have passed this on to our maintenance department who will look into this. We look forward to welcoming you back to the hotel in the near future. Kind Regards

8/10 Hyvä

Lasse

Yöpyi 3 yötä toukokuussa 2023
Leonardo Team vastasi 23.6.2023
Dear Guest, Thank you for taking the time scoring our hotel. We are delighted to see that you enjoyed your time with us.We hope to see you again soon. Kind Regards

6/10 OK

Panu

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2023

8/10 Hyvä

Aino

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2022

8/10 Hyvä

Markku

Yöpyi 1 yön huhtikuussa 2022
Olivia - Reception Supervisor vastasi 29.4.2022
Good afternoon Markku, thank you for leaving this review of your recent stay with is. We look forward to welcoming you back again.

8/10 Hyvä

Klaus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Die Nähe zu Old Town und New Town, man kann alles zu Fuß erreichen, und man hat eine gute Anbindung. Weil es in der Nähe von Haymarket Station ist.
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Michael

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The staff were very friendly and helpful. The beds were clean and the room well maintained during our stay. So overall, the staff are excellent. The restaurant food was excellent too. The state of the hotel however was disappointing. Online, it looks like a rather new and chic hotel with an old world charm. However, the hallway carpets were dirty and stained beyond what I have ever seen at other hotels of this calibre. The bathtub and surrounding walls looked like they haven’t had a good hard scrub in a long time. While we were very happy with our stay, the hotel definitely needs some serious attention on these very visible areas.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

fernando

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Daniel-Receptionist vastasi 24.5.2024
Thank you for your positive review. We are glad that you enjoyed your stay with us and hope to welcome you back to the hotel in the future. Kind Regards

4/10 Huono

Jessica

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Poor value for money, bedroom carpet was stained by what looked like bleach, bathroom smelt of mould and the water pressure in the shower was very poor.......also incredibly noisy with a building site directly across the road and very noisy bars in the vicinity very difficult to sleep a very disappointing stay
Yöpyi 2 yötä toukokuussa 2024
Daniel-Receptionist vastasi 24.5.2024
We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Nicholas, College Station

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was very friendly and helpful.
Yöpyi 2 yötä toukokuussa 2024
Daniel-Receptionist vastasi 24.5.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Rajeev

Yöpyi 2 yötä toukokuussa 2024
Daniel-Receptionist vastasi 24.5.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Hyvä

TERESA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Just needs an update. For as much as it costs it could really use a renovation. Dirty hall carpets are not what you want to see when walking to your room the first time. Staff was excellent! Location is ok as long as you like to walk (we do).
Daniel-Receptionist vastasi 24.5.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location in Haymarket and fantastic staff and service!
Yöpyi 1 yön toukokuussa 2024
Daniel-Receptionist vastasi 24.5.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

6/10 OK

garnet

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet
large hotel with not enough staff to have rooms ready at check in amenities lacking
Yöpyi 2 yötä toukokuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Loistava

Christine

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Claire at the reception desk was personable, professional and a great ambassador for this hotel. Bravo! The room was a good size, everything was steps away, the restaurant was lovely.
Yöpyi 2 yötä toukokuussa 2024
Daniel-Receptionist vastasi 17.5.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

6/10 OK

RACHANA

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not a clean property, rooms were dirty. Overall very dull property
Yöpyi 5 yötä toukokuussa 2024
Daniel- Receptionist vastasi 17.5.2024
We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Hyvä

Louise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great thank you.
Yöpyi 1 yön toukokuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for your positive review. We are glad that you enjoyed your stay with us and hope to welcome you back to the hotel in the future. Kind Regards,

6/10 OK

Sten Osvald, Olsvik

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Okay hotel. Nice breakfast. Nice a clean, but the Bath room should have been cleaned better during the stay.
Yöpyi 3 yötä toukokuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Loistava

Robert

Matkusti perheen kanssa
Fantastic staff all around and great location near Haymarket!!!
Yöpyi 3 yötä toukokuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotel's location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Hyvä

KAREN

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super friendly staff, convenient downtown location to sites and dining. Good breakfast. Only bad, the tub/shower had really tall sides and no safety bar to hold onto getting in and out.
Yöpyi 2 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Loistava

Robert

Matkusti perheen kanssa
Great staff and great location!
Yöpyi 1 yön toukokuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotel's location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

2/10 Hirveä

Lynne

Yöpyi 1 yön toukokuussa 2024
Daniel-Receptionist vastasi 25.5.2024
We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We hope to welcome you back to the hotel in the future. Kind Regards,

6/10 OK

Hector

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was okay.
Yöpyi 5 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 17.5.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

6/10 OK

Yasmin

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Die Unterkunft liegt sehr gut- man kann die Innenstadt ganz einfach zu Fuß erreichen und hat viele Essensmöglichkeiten in der Nähe und ist auch direkt beim Stop "Haymarket" von wo aus man den Bus zum Flughafen nehmen kann. Das Hotel ist in Ordnung, etwas in die Jahre gekommen und nicht allzu sauber, aber es ist okay. Das Personal ist überwiegend nett, jedoch hatten wir auch 2 etwas unangenehme Situationen. Das Frühstück ist ausreichend. Im Großen und Ganzen hat alles gepasst, die Lage ist sehr gut und für ein City Hotel hat man alles was man braucht.
Yöpyi 4 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 3.5.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 Hyvä

Nancy, chicago

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property was clean and rooms were spacious and comfortable. Beds were very comfortable although pillows were not (in my opinion, I realize this is subjective). Water pressure was good and hot in the shower but it was not easy getting in and out of the tub the way it was positioned in the room. The main negative for us was that it wasn't really in close walking distance to restaurants and entertainment. When we got back from touring each day and were too exhausted to go very far, we ended up eating 3 nights in the hotel because it was the line of least resistance. The restaurant was nice and reasonably priced, however. Overall a great find and the most reasonably priced for that immediate area.
Yöpyi 4 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 3.5.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Hyvä

sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had to wait around 10mins for someone to come to reception to check in even although we had checked in online we still needed to collect the key. Room was lovely and clean but a bit dated. The shower only trickled. All In a lovely stay and did the job for a night. Beds were nice and comfy
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 3.5.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 Hyvä

Pranshu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property location is not appropriate.
Yöpyi 2 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 26.4.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Loistava

Rebecca

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/A
Yöpyi 2 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 26.4.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

chellappah

Yöpyi 2 yötä huhtikuussa 2024
Daniel-Receptionist vastasi 17.5.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Lawrence

Yöpyi 2 yötä huhtikuussa 2024
Daniel-Receptionist vastasi 17.5.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Terence

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We found the hotel to be conveniently situated for walking to the city.
Yöpyi 3 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 26.4.2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic stay
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 19.4.2024
We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Bonnie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Nice property within walking distance of some great attractions. Very friendly and helpful staff, both at the front desk and restaurant. Great dinner and breakfast!
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 20.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Stephen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Staff helpful,rooms a little tired
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 19.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

8/10 Hyvä

William

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 19.4.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Raven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An absolute gem to stay at :)
Yöpyi 4 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 19.4.2024
Dear guest, we are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 Hyvä

Greg

Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 20.4.2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Jose, Guayaquil

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Se puede caminar con facilidad al centro. Precio/beneficio excelente. El bufet de desayuno muy bueno.
Yöpyi 4 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 14.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the Breakfast and the hotel's location. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Lynn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Very friendly staff
Yöpyi 3 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 13.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 Hyvä

Helen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 14.4.2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 Hyvä

Steven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s a little far from the center of things
Yöpyi 4 yötä maaliskuussa 2024
Daniel- Receptionist vastasi 12.4.2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

10/10 Loistava

Tracey

Matkusti perheen kanssa
Great clean hotel. Friendly staff. Close enough to the centre.
Yöpyi 2 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 11.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 Loistava

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely place
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 9.4.2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

6/10 OK

William

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 10.4.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Loistava

Emilia

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 10.4.2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 Hyvä

Judith

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly professional service. Comfortable, spacious room. Handy location. Bathroom and corridors a little tired.
Yöpyi 1 yön huhtikuussa 2024
Daniel- Receptionist vastasi 9.4.2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

8/10 Hyvä

Sarah, Pudsey

Yöpyi 2 yötä huhtikuussa 2024
Daniel- Receptionist vastasi 9.4.2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

6/10 OK

Monica

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Solo funciona un elevador, y el aseo muy mal ,
Yöpyi 6 yötä maaliskuussa 2024
Daniel- Receptionist vastasi 9.4.2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 Loistava

Aleksey

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with a wonderful breakfast in a great location
Yöpyi 3 yötä maaliskuussa 2024
Daniel- Receptionist vastasi 9.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the Breakfast and the hotel's location. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 Loistava

Shari

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff were excellent.
Yöpyi 2 yötä maaliskuussa 2024
Daniel- Receptionist vastasi 9.4.2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,