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Arvostelut: Virgin Hotels Edinburgh

5 out of 5
Virgin Hotels Edinburgh
1 India Buildings, Victoria Street, Edinburgh, Scotland

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 476 kautta 630 arvostelua" "
Arvosana 8 - Hyvä. 87 kautta 630 arvostelua" "
Arvosana 6 - OK. 40 kautta 630 arvostelua" "
Arvosana 4 - Huono. 15 kautta 630 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 630 arvostelua" "

9,8/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Josephine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great vibe, location, space, aircon, water pressure, balcony, and the bed...oh the bed...it was magical. The only constructive criticism I'd have to offer is a better selection of beverages in the minibar. I would definitely stay here again!
Yöpyi 2 yötä toukokuussa 2024
Jiri vastasi 12.5.2024
Dear Josephine,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.Thank you for your feedback on the minibar as it is feedback like this that helps us improve. I am glad to hear you loved the bed.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Josephine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bed was amazingly comfortable. Loved my balcony, blackout drapes, water pressure, tye way the hotel smelled or rather didnt smell like anything unpleasant, and the soundproofing. Didnt love the lack of alcohol selections in the mini bar.
Yöpyi 1 yön toukokuussa 2024
Jiri vastasi 12.5.2024
Dear Josephine,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Fron Office Manager

10/10 Loistava

Sandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location was great. We all enjoyed dinner and drinks at "Eve"--a great place to visit with live music and wonderful staff.
Yöpyi 3 yötä toukokuussa 2024
Jiri vastasi 12.5.2024
Dear Sandra,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Christina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was a great place to stay while in Edinburgh!
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 4.5.2024
Dear Christina,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

8/10 Hyvä

Allan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is in the heart of Edinburgh’s historic Old Town on the edge of the Royal Mile and the Grass market within easy walking distance of all the major attractions. Perfect Location and friendly staff. Would recommend
Yöpyi 1 yön huhtikuussa 2024
Jiri vastasi 3.5.2024
Dear Allan,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel. Enjoyed our stay.
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 2.5.2024
Dear John,Thank you very much for your review following your recent stay.We’re pleased to hear that you enjoyed The Virgin hotel Edinburgh and we hope you’ll visit again soon.Best wishes, Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Kris

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing and unique place to stay, felt right at home!
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 2.5.2024
Dear Kris,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Aaron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a wonderful stay. Everyone was incredibly friendly and helpful!
Yöpyi 3 yötä huhtikuussa 2024
Jiri vastasi 2.5.2024
Dear Aaron,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Rory

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent across the board, one of Edinburgh’s best.
Yöpyi 1 yön huhtikuussa 2024
Jiri vastasi 1.5.2024
Dear Rory,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Amy, APO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I find a vast difference in customer service when traveling to different countries and this hotel has exceptional customer service. The staff is always friendly and quick to meet whatever need that you have insofar as they are able to accommodate. The breakfast is delicious and service there is also amazing. I will be looking for Virgin properties to stay wherever we travel going forward.
Yöpyi 6 yötä huhtikuussa 2024
Jiri vastasi 1.5.2024
Dear Amy,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

8/10 Hyvä

Jacques

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Il y avait du bruit de musique 2 soirs sur 3 de notre séjour. Trad le soir !
Yöpyi 3 yötä huhtikuussa 2024
Jiri vastasi 3.5.2024
Dear Jacques,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion. Please be assured that the matter has been addressed internally. Warm Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Luke

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a great stay at Virgin Hotel in Edinburgh. Shout out to James, who was the Concierge when I first arrived. He was welcoming and set the stage nicely for the rest of my stay. Would suggest staying here if you are looking for a great hotel in the perfect Edinburgh location.
Yöpyi 3 yötä huhtikuussa 2024
Jiri vastasi 1.5.2024
Dear Luke,It sounds like you had a fabulous time with us at Virgin hotels Edinburgh, and it was a pleasure to have you!It’s great to hear that you found the team so attentive. We work hard to make sure that every guest feels relaxed and at home during their stay and I’m delighted your experience reflects this. James is a true gem, isn’t he? I’m glad that he was able to provide you with a warm welcome and start your stay off on a great note.Thank you for choosing Virgin hotels Edinburgh and for writing this lovely review, we hope to see you again soon.Best Regards,Jiri JanskyAssistant Front Office Manager

8/10 Hyvä

David

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Staff really makes this property. Clean and the perfect location for everything. Food is average at best and extremely costly. Breakfast options are poor and it is difficult to get a coffee at any time. The biggest down side is the noise. Dont expect to get much sleep staying here. Most nights it goes until 0330 and we had a street shut down that went until 0500.
Yöpyi 6 yötä huhtikuussa 2024
Jiri vastasi 3.5.2024
Dear David,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion. Please be assured that the matter has been addressed internally. Warm Regards,Jiri JanskyAssistant Front Office Manager

6/10 OK

MICHELA, Soresina

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel moderno nel cuore di Victoria Street. Non dispone di parcheggio e nemmeno di car valet, il parcheggio piu’ vicino e’ a 15 minuti a piedi. Personale della reception poco collaborativo e non proprio simpatico, completamente assente la spiegazione dell’hotel e dei servizi. Camere nuove, molto pulite e dallo stile moderno ma molto piccole e rumorose. (Non prendete le suite pavillon che sono difficili da raggiungere e molto rumorose perche’ vicine ad un locale). Colazione a buffet o alla carta.
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 1.5.2024
Dear Michela,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Anita, San Francisco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent, fun, very clean and thoughtfully designed hotel with modern touches, excellent lighting throughout the room, and a clean walk-in shower with a full door to prevent leakage. I booked a room with a terrace, and the view of Edinburgh that did not disappoint. Staff was friendly and helpful.
Yöpyi 3 yötä huhtikuussa 2024
Jiri vastasi 1.5.2024
Dear Anita,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

4/10 Huono

Alessandro

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Struttura molto bella negli spazi comuni, camera non molto spaziosa con pavimento in pvc mezzo sollevato e polvere/macchie sui tavoli e letto. Aria condizionata ingestibile. Colazione pessima, scarsissima scelta al buffet, metà del menu non disponibile per più giorni e servizio poco attento, incredibile per il livello/prezzo dell'hotel. Problema con l accesso in camera con la chiave digitale risolto dopo svariate ore. Sicuramente gestione/servizi non all altezza della struttura. Si trova facilmente di meglio allo stesso prezzo o meno. Sicuramente non lo consiglierei!
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 3.5.2024
Dear Alessandro,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your constructive feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion.I do very much agree that the service and facilities provided to you during your stay were not acceptable and I am sorry for the experience we put you through. Please be assured that the matter has been addressed internally.Warm Regards,Jiri JanskyAssisatnt Front Office Manager

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to everything you want to see in Edinburgh. Nice hotel friendly staff. Highly recommended
Yöpyi 5 yötä huhtikuussa 2024
Jesus Vela vastasi 20.4.2024
Hello Robert!Thank you for choosing to stay with us at Virgin Hotels Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.All the best,Jesus VelaDuty Manager

10/10 Loistava

Kirsten, New Fairfield

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel at the top of Victoria street. View of the castle was great. Fantastic breakfast. Could walk everywhere. Perfect stay.
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 2.5.2024
Dear Kirsten,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Odell

Yöpyi 4 yötä huhtikuussa 2024
Jiri vastasi 4.5.2024
Dear Odell,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Shandy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Na
Yöpyi 1 yön huhtikuussa 2024
Jesus Vela vastasi 21.4.2024
Dear Shandy,Thank you for choosing to stay with us at Virgin Hotels Edinburgh and for taking the time to review your visit.All the best,Jesus VelaDuty Manager

10/10 Loistava

ROBERT

Yöpyi 1 yön huhtikuussa 2024
Jiri vastasi 4.5.2024
Dear Robert,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Kevin, Marietta

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location in the center of Edinburgh. You can walk everywhere.
Yöpyi 3 yötä huhtikuussa 2024
Jiri vastasi 15.4.2024
Dear Kevin,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Maureen, Braintree

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff could not have been nicer. Very welcoming, and checked in if we needed anything. The caliber of employees that I encountered very definitely top notch. I will definitely look into staying at Virgin again.
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 15.4.2024
Dear Maureen,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager

10/10 Loistava

Sergio, Plano

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Excellent! Superb location, great restoration in facilities, totally brand new. Great staff and service.
Yöpyi 3 yötä huhtikuussa 2024
Ellen Rooney vastasi 9.4.2024
Dear Sergio, Thank you for your lovely review. I’m thrilled to hear that you had such a great time with us, and it is music to my ears to hear you call Virgin hotels Edinburgh your favourite place! It's always our goal to provide the best possible experience for all our guests, so I’m glad that you enjoyed it just as much as your last visit and we can’t wait to welcome you back again.See you soon!

8/10 Hyvä

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very expensive for food.
Yöpyi 6 yötä huhtikuussa 2024
Ellen vastasi 9.4.2024
Dear Paul, Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay.

10/10 Loistava

Sergio, Plano

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel. The best price-quality I’ve found in the UK. I wish Mr. Branson had a hotel like this in London. I would definitely book my stays there.
Yöpyi 2 yötä huhtikuussa 2024
Ellen vastasi 9.4.2024
Dear Sergio, Thank you so much for taking the time to send us your feedback following your stay at Virgin hotels Edinburgh, we love getting feedback and hearing any suggestions. I’m delighted to hear that you had a wonderful time, and that our Virgin family made you feel right at home. I know that Mafalda and the team will be thrilled to hear you enjoyed your stay.We always hope that our guests leave our properties with memories to last a lifetime, so it’s great to know we got everything right and that you experienced the true Virgin Hotels magic.I hope we’ll be able to welcome you back again soon – whether at Virgin hotels Edinburgh, or one of our other properties in the collection. All the very best for now,

6/10 OK

Caio

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
All the staff are lovely and try their best. It is clear they did not get enough training to be a 5 star service. And yes, there is a club underneath the hotel with pumping music playing till like 3 am, that’s why so many reviews mention noise… if you are a light sleeper you won’t sleep until 3. The design of the hotel is beautiful!
Yöpyi 2 yötä huhtikuussa 2024
Jiri vastasi 7.4.2024
Dear Caio,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Cathy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was friendly and very helpful. Loved the location as it was central to everything. Very comfortable place.
Yöpyi 7 yötä maaliskuussa 2024
Jiri vastasi 5.4.2024
Dear Cathy,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Alberto

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente ubicación cerca de todo el desyuno buffet está delicioso y la atención del personal fue maravillosa
Yöpyi 7 yötä maaliskuussa 2024
Jiri vastasi 5.4.2024
Dear Alberto,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Shaun

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Right in the heart of Edinburgh’s old town. This resort was super comfortable and easily walkable to all sites. Quirky hotel with great staff and would definitely not hesitate to stay here again.
Yöpyi 2 yötä maaliskuussa 2024
Jiri vastasi 5.4.2024
Dear Shaun,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.

10/10 Loistava

King Hung

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food is absolutely wonderful.
Yöpyi 5 yötä maaliskuussa 2024
Jiri vastasi 5.4.2024
Dear King Hung,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.

10/10 Loistava

Nicola

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel in the centre of the city. Only slight downside, parking.
Yöpyi 1 yön maaliskuussa 2024
Jiri vastasi 1.4.2024
Dear Nicola,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Brian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing property and staff! Wish they had them in more areas around the world!
Yöpyi 5 yötä maaliskuussa 2024
Jiri vastasi 1.4.2024
Dear Brian,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us. I am so happy to hear our staff left you with great memories.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

8/10 Hyvä

Melissa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and helpful staff. Room was lovely. However, layout of the hotel was a bit complicated.
Yöpyi 1 yön maaliskuussa 2024
Jiri vastasi 1.4.2024
Dear Melissa,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us. We are aware that our layout might be confusing but we hope it did not take much away from your experience.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Margarita, Harrison

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location in Old Town was superb! The Grand Chamber King felt somewhat small and had an unusual layout, and not nearly enough space for our luggage and clothing. However, the bed and room were incredibly comfortable and luxurious. The food at the Commons Club was excellent. Service throughout the hotel was also good, although the concierge/bellmen were often missing from their post. Overall, a fabulous stay in a magical city!
Yöpyi 5 yötä maaliskuussa 2024
Jiri vastasi 1.4.2024
Dear Margarita,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Nicole

Yöpyi 3 yötä maaliskuussa 2024
Jiri vastasi 25.3.2024
Dear Nicole,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyDuty Manager

6/10 OK

gilmarc, miami

Matkusti perheen kanssa
Hyvää: Siisteys
Check in was a disaster, to find the room s nightmare and the hotel overcharged me for breakfast. Will never return to this hotel
Yöpyi 2 yötä maaliskuussa 2024
Jiri vastasi 23.3.2024
Dear Gilmarc,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

fernando

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property very well maintained, excellent staff, very friendly and professionally
Yöpyi 1 yön maaliskuussa 2024
Jiri vastasi 21.3.2024
Dear Fernando,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Alyssa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
Jiri vastasi 6.4.2024
Dear Alyssa,Thank you so much for taking the time to send us your feedback following your stay at Virgin hotels Edinburgh, we love getting feedback and hearing any suggestions.I’m delighted to hear that you had a wonderful time, and that our Virgin family made you feel right at home. I know that Mafalda and the team will be thrilled to hear you enjoyed your stay.We always hope that our guests leave our properties with memories to last a lifetime, so it’s great to know we got everything right and that you experienced the true Virgin Hotels magic.I hope we’ll be able to welcome you back again soon – whether at Virgin hotels Edinburgh, or one of our other properties in the collection.All the very best for now,Jiri JanskyDuty Manager

10/10 Loistava

Issie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent from start to finish, staff couldn’t have been more friendly or accommodating. Loved the welcome drink too!
Yöpyi 2 yötä maaliskuussa 2024
Ryan vastasi 16.3.2024
Hi IssieIt was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Many thanks, Ryan MackieNight Duty Manager

6/10 OK

Sandy

Matkusti ryhmän kanssa
Hyvää: Siisteys
The room lay out was very strange. Walking straight into the bath room area to reach the bedroom. Most inconvenient. Friendly staff!
Yöpyi 4 yötä maaliskuussa 2024
Jiri vastasi 20.3.2024
Dear Sandy,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Alan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is a beautiful property with a great location on Victoria Street. It is within walking distance to all major attractions. Best hotel in Edinburgh.
Yöpyi 2 yötä maaliskuussa 2024
Ryan vastasi 16.3.2024
Hi Alan, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Many thanks, Ryan MackieNight Duty Manager

8/10 Hyvä

Luhua

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä maaliskuussa 2024
Jiri vastasi 20.3.2024
Dear Luhua,We very much appreciate you taking the time to review our hotel. It is always a pleasure to receive such positive feedback, and I will share your comments with our team.We hope to welcome you back soon when your travels bring you back to Edinburgh. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Matthew Jason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a lovely stay, rooms quirky but plenty of space and the shower had good pressure, lots of space and hot
Yöpyi 3 yötä maaliskuussa 2024
Jiri vastasi 13.3.2024
Dear Matthew,We very much appreciate you taking the time to review our hotel. It is always a pleasure to receive such positive feedback, and I will share your comments with our team.We hope to welcome you back soon when your travels bring you back to Edinburgh. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was incredibly nice and helpful and then I was given an upgrade and I was incredibly shocked!! They made my very first night in Scotland (EVER) an incredible experience!! Thank you so much much!!!
Yöpyi 1 yön maaliskuussa 2024
Jiri vastasi 13.3.2024
Dear Michelle,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

LIFENG

Yöpyi 1 yön maaliskuussa 2024
Jiri vastasi 1.4.2024
Dear Lifeng,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Rohan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really attentive staff. Great onboarding experience with the best location. Lovely drinks and food also.
Yöpyi 2 yötä maaliskuussa 2024
Jiri vastasi 13.3.2024
Dear Rohan,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Lorna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Jiri vastasi 10.3.2024
Dear Lorna,We very much appreciate you taking the time to review our hotel. It is always a pleasure to receive such positive feedback, and I will share your comments with our team.We hope to welcome you back soon when your travels bring you back to Edinburgh. Best Regards,Jiri JanskyDuty Manager

8/10 Hyvä

Rachael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location and style of the hotel is fab, loved all the fixtures and fittings of the room and the kids loved the bunk beds! The only negative is that the bed was incredibly uncomfortable, so soft!!! And the pillows were really small and soft too… everything else was great, the staff were lovely
Yöpyi 2 yötä helmikuussa 2024
Jiri vastasi 27.2.2024
Dear Rachael,thank you for your review, I am happy to see you have enjoyed your stay with us. I am sorry to hear you have not enjoyed our beds but hopefully that won't deter you from coming back.Best Regards,Jiri JanskyDuty Manager

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and nice hotel
Yöpyi 2 yötä helmikuussa 2024
Jiri vastasi 26.2.2024
Dear Christopher,thank you for your wonderful review. We are pleased you liked the location and the hotel as a whole.We hope to welcome you back soon.Best Regards,Jiri JanskyDuty Manager