”Booked a suite. Arrived early, asked if any chance to get a room earlier because of travelling a lack of sleep. Told, the would call us if possible. No call.. sat at reseption… at 2pm asked again, reply was ”no it is 4pm”. Sat there and watched many guests check in at 2.30. We spoke to the manager and she was no help, just adamant, It turns out, you pay for a suite and you are left till last, so book a normal room, pay less and enjoy your room more.
Cleaning: Room was not cleaned properly. Hair...
”Booked a suite. Arrived early, asked if any chance to get a room earlier because of travelling a lack of sleep. Told, the would call us if possible. No call.. sat at reseption… at 2pm asked again, reply was ”no it is 4pm”. Sat there and watched many guests check in at 2.30. We spoke to the manager and she was no help, just adamant, It turns out, you pay for a suite and you are left till last, so book a normal room, pay less and enjoy your room more.
Cleaning: Room was not cleaned properly. Hair...
”Definately good hotel, maybe not quite living up five star status. Our third hotel stay during the same week, so it is easy to compare with other being four stars. The staff are doing their best, but glitches in new room cards and reception procedures left a sour taste. The place at the shore is nice, alltough part of the view is blocked by harbour warehouses. It is a bit far from the city centre by walking. The bar at the top has a nice view, but is noisy. All in all good experience, but not...
”Definately good hotel, maybe not quite living up five star status. Our third hotel stay during the same week, so it is easy to compare with other being four stars. The staff are doing their best, but glitches in new room cards and reception procedures left a sour taste. The place at the shore is nice, alltough part of the view is blocked by harbour warehouses. It is a bit far from the city centre by walking. The bar at the top has a nice view, but is noisy. All in all good experience, but not...
”The room was nice and the location of the hotel at the beach is excellent as was the breakfast. The tv in our room didn’t work and we complained three times about it at the reception, but nothing happened 😵”
”The room was nice and the location of the hotel at the beach is excellent as was the breakfast. The tv in our room didn’t work and we complained three times about it at the reception, but nothing happened 😵”
”Room was small (as most rooms are in the UK), but it was so well designed it still felt spacious enough. The seaview was a big bonus. Location couldn't have been better. Lovely staff, I felt very welcome. ”
”Room was small (as most rooms are in the UK), but it was so well designed it still felt spacious enough. The seaview was a big bonus. Location couldn't have been better. Lovely staff, I felt very welcome. ”
”We stayed 4 to 6 th December 25 for my hubbys birthday.
Got upgrades to a lovely sea view room that was amazing and had a free standing bath in the bedroom.
Bar was a nice atmosphere and nice drinks and breakfast was delicious.
The weather was glorious on the 4 th so had a swim in the outdoor pool which was heated and then went to sauna and indoor pool .
The only thing that was annoying was our room door banged when someone opened the doors to the corridor that we were in which was quite a...
”We stayed 4 to 6 th December 25 for my hubbys birthday.
Got upgrades to a lovely sea view room that was amazing and had a free standing bath in the bedroom.
Bar was a nice atmosphere and nice drinks and breakfast was delicious.
The weather was glorious on the 4 th so had a swim in the outdoor pool which was heated and then went to sauna and indoor pool .
The only thing that was annoying was our room door banged when someone opened the doors to the corridor that we were in which was quite a...
”These pods were super cute and very clean. The heating in it was fantastic and kept us warm on a very cold and wet night. We were provided with the and coffee making facilities and a bag of marshmallows to toast by the fire. Kids really enjoyed it. We could also hear and sometimes see the lions nearby. ”