Thank you for taking the time to leave us a review. We are thrilled to hear that you had a pleasant experience with us and that our staff made a positive impact. We hope to have the opportunity to welcome you back in the future. Have a great day!Monica Brugnoni - Resident Manager

Dear Mr. Franz,Thank you for choosing Hotel Botticelli and for telling us how nice your stay in our beautiful city was. We will take note of your remark in order to improve our standard, and thank you for your precious feedback.Kind regards.

Dear Anne,Thank you for your positive review! We are glad you enjoyed our breakfasts and found our concierge helpful.Kindest regards

Dear Michael,I would like to thank you for your amazing and precise review that I am going to shared with all the staff, your words will motivate us in doing better and better in order to give to all the guest an unforgettable experience like the one you had.I really hope to have you again at Hotel Botticelli and in our beautiful town. Kindest regards

Dear Mr. Jonathan,I really thank you for your words regarding the staff ,We will always keep our dedication to give all guests a special stay. We are waiting for a total renovation of the Hotel and we hope to welcome you again.Yours faithfully

Dear Mr. Michael,I am sorry for that trouble...It is not always easy to attain positive results, but every time we call into question and strive to understand how to achieve them. We hope to welcome you again Thank you for your feedback

Dear Jennifer,It is wonderful to arrive at work very early in the morning and read reviews where guests express their satisfaction and happiness. It is pure energy for us and a stimulus to do better. See you soon

Dear Frirense,I can only thank you for the time you dedicated to write such beautiful review on usI hope I will have the chance to meet you again and I send my warmest regards.Kindest regards

Dear Haujune,I am delighted to know you had a good time here and I hope this means I will have the chance to see you again at the Hotel Botticelli.Thank you on behalf of all of us!Regards

Gentile Eduardo,Grazie davvero, le Sue parole ci rendono veramente felici. Speriamo di avervi nostri graditi ospiti anche in futuro.

Dear Jessica,We are delighted to learn that you enjoyed your recent stay at the Hotel Botticelli and we would like to thank you for taking the time to share your experience with us Regards

Egregio Sig. Vincenzo,la ringraziamo di cuore per il commento : le sue parole ci lusingano e sono il miglior premio allo sforzo costante e alla passione che mettiamo per far passare ai nostri ospiti un soggiorno memorabile.Spero di rivederla presto e le inviamo i saluti e ringraziamenti di tutto lo staff.Cordialmente

Gentilissima Signora Silvana,La ringraziamo per averci lasciato un riscontro.Non sempre ci riusciamo però ogni volta che riceviamo un commento ci mettiamo in discussione e cerchiamo ogni volta di fare meglio. Grazie ancora per averci scelto.Nella speranza di darle nuovamente il benvenuto , La ringraziamo e salutiamo .

Dear Audrey,Your feedback is much appreciated and has been shared with all our staff members. Guest satisfaction is our main goal and it is rewarding to learn that it has been achieved in this occasion.Regards

Dear Mr. TakahiroThank you for your positive feedback.I hope I will get the chance to welcome you in Florence again.Best Regards

Dear Junjiro ,Your feedback is much appreciated and has been shared with all our staff members. Guest satisfaction is our main goal and it is rewarding to learn that it has been achieved in this occasion.Regards

Dear Stephen,Thank you for your positive feedback.I hope I will get the chance to welcome you in Florence again.Best Regards

Dear Beatriz,Thank you for your positive feedback.Best Regards

Gentile Vilda ,grazie per il suo gradito e positivo riscontro .Spero di incontrarla presto Un caro saluto

Dear Efthimia,Thanks a lot for your posivite feedback I hope I will see you again and I send you our warmest regards from all of us.

Dear Jennifer,Thank you for your positive feedback.Happy new Year !Hoping to welcome you soon , we remain with our best regards

Dea Joseph,Thank you for your comment: I will make sure it will get to all our staff.After your words I am sure I will see you again at the Hotel Botticelli when I will be more than happy to thank you in person.Happy New Year !Yours faithfully

Dear Catalina,I always read carefully all reviews and this one of yours makes me particularly happy as it looks like you had a great time at the Hotel Botticelli.I hope to see again soon.Happy New Year !

Dear Jean Michel,Your feedback is much appreciated and has been shared with all our staff members. Guest satisfaction is our main goal and it is rewarding to learn that it has been achieved in this occasion.Regards

Dear Kertsin,Thank you Making our guests live a beautiful experience is always a huge delight for us!!!

Dear Michelle,I am happy you appreciated our standard of service and for that I wish to thank you on behalf of all the staff.I promise you that your next stay at the Hotel Botticelli will be even more memorable.Best Regards

Dear Thomas,All the staff thanks you for the precious time you used to write us these compliments. We pay great attention to every single request.. with the only aim of making the overnight here as pleasant as possible.

Dear Riad,We will always keep our dedication to give all guests a special stay. It is not always easy to attain positive results, but every time we call into question and strive to understand how to achieve them. Thank you for your feedback

Dear PeggyI am glad to know that you had a good time in Florence .Your feedback is very important for us so we can do to improve.I hope we will have the chance to have her again in the future.Regards

Dear Mr. John,I am happy you appreciated our standard of service and for that I wish to thank you on behalf of all the staff.I promise you that your next stay at the Hotel Botticelli will be even more memorable.Best Regards

Dear Mrs. Maryvonne,I wish to thank you for the excellent feedback on us, written after your recent stay at the Hotel BotticelliI hope I will see you again and I send you my best regardsMonica BrugnoniRoom Division Manager

Gentile Sig. Gilberto,la ringrazio di cuore per il commento : le sue parole ci lusingano e sono il miglior premio allo sforzo costante e alla passione che mettiamo per far passare ai nostri ospiti un soggiorno memorabile.Spero di rivederla presto e le invio i saluti e ringraziamenti di tutto lo staff.CordialmenteMonica BrugnoniRoom Division Manager

Dear Barbara,Your feedback is very important for us and we are already looking into your comments to see what we can do to improve.I hope we will have the chance to have her again in the future.Regards

Dear Linda,I am happy to know that you had a good time at the Hotel Botticelli.Thank you for the time you spent to write and send such a wonderful review.See you soonRegards

Dear Mr. Kevin,I would like to thank you for time you have spent to leave your comment on our Hotel. I am glad that you found convenient our location, on the other hand I feel sorry if we did not fully satisfy your expectations about the Hotel style, I hope next time we can choose together the right room for you.Kind regards.

Dear Florens so many thanks We hope to have you here in the near future.