Dear Guest, thank you for leaving such a wonderful feedback!!! We are very happy to know that you celebrated a spacial Honeymoon with us in all its aspects! Hope to see you soon! Kind Regards

Dear Mr Ilari, Thank you so much for your nice review of our Hotel. We are happy to know that you were totally satisfy!! Best Regards,

Dear Mr Patrick, Thank you very much for your review of our Hotel. Above all for the Five Star. We are glad to know that you were totally satisfy!! Hoping to see you again at Plaza Hotel Lucchesi Best Regards,

Dear Tyna,Thank you for this good score! If there's anything we can do to make your next visit even better, just let us know.Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Deborah,Thank you for sharing your experience and for your heartwarming words about our hotel!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Julia, We truly appreciate your feedback! Looking forward to welcoming you back the next time you visit Florence.Best regards, Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Harold,Thank you for your great feedback! We hope to welcome you back soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Kimberly,We are glad you enjoyed your stay at Plaza Hotel Lucchesi! Thanks for the kind words about our staff and our hotel as well. Hope to see you again soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear James, Thank you for your positive rating about our hotel! Please let us know if there's anything we can improve.Best regards, Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Rosa,Thank you for sharing your experience! We apologize for the inconvenience with the AC in your original room, but we're delighted that our staff quickly addressed the issue by relocating you to a different one. We would be more than happy to welcome you back once more!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Donna, We truly appreciate your kind words! Looking forward to welcome you back the next time you visit Florence.Best regards, Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Helen,Thank you for the 4 stars assigned to our hotel! Please don't hesitate to get in touch with us if you would like to provide a more detailed feedback. Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi

Dear Carol,Thank you so much for your words about the hotel and our staff. During your recent stay, it's important to note that we were transitioning from the colder winter months to the warmer spring season. As a result, the central control system for air conditioning had specific settings. yet we made sure to offer supplementary amenities such as heaters or fans upon request.I am glad to inform you that our air conditioning system is now fully operational. Thank you for your understanding and we look forward to welcoming you back! Andrea B. - Front Desk, Plaza Hotel Lucchesi

Dear Hou Cheong, thank you for the great score assigned and for choosing to stay at Plaza Hotel Lucchesi! Best regards, Andrea B.

Dear Michael,Thank you for your positive review! Receiving 5 out of 5 stars makes us delighted, of course. We appreciate your feedback and we will make sure to take your comments into consideration. Best regards, Andrea B.

Dear Catherine,Thank you for your kind words! Looking forward to welcoming you again next time you come to Florence. Best regards, Andrea B.

Dear Michael, this review is absolutely heartwarming and a pleasure for us to read! We're glad your stay at Plaza Hotel Lucchesi was fantastic. See you next time! Best regards, Andrea B.

Dear Sherika,Thank you so much for your kind words! We will be more than delighted to welcome you back to Plaza Hotel Lucchesi next time you come to Florence.Best regards,Andrea B.

Dear Mr Casey,First of all thank you very much for your nice feed back of our Hotel! We really appreciated that our Guest are totally satisfy during your stay!Hoping to see you again!Best Regards,

Dear Guest,Thank you so much for your nice review of our Hotel!We are happy to know that you were satisfy in total !Best Regards,Simona B.

Dear Mrs Ida,Thanks for the nice review. It makes us very happy and satisfied to know that everything was great for you!We hope to see you again as guest during your next stay in Florence!Best Regards,SimonaFront Office Manager

Dear Mr Gretchen,Thank you for your detailed review. We are glad you enjoyed your stay , we apologize for the restaurant problem. We will double check what could happen in that day.Hoping to see you again during your next stay in Florence.Best Regards,Simona Barbetti

Gentile Ospite,grazie per aver dedicato del tempo al nostro Hotel ed averci valutato con il massimo dei voti!Sperando di averla presto nostro gradito ospite,

Bonjour,Tout d’abord, merci pour vos commentaires. Nous sommes désolés que votre expérience n'ait pas été à la hauteur de vos attentes. Nous tenons à préciser que les tarifs peuvent varier en fonction de la saison et qu’ils sont toujours alignés avec les prix standards pour la période de réservation. Notre hôtel est un bâtiment historique et les chambres peuvent présenter des tailles variables, cependant nous tenons à souligner que nos chambres respectent les normes en termes de taille requise et nous croyons fermement que nos prix sont en adéquation avec les services de qualité que nous offrons. De plus, notre emplacement privilégié en plein centre-ville offre un accès facile à toutes les attractions locales. Nous espérons avoir la chance de vous accueillir à nouveau et que, cette fois-ci, vous apprécierez la chambre aussi.Merci beaucoup,Andrea B.

Dear Guest,Thank you very much for your review, we took care of your little advice just to do always better and better.

Dear Hersy,Thank you for the positive rating assigned to our hotel! Looking forward to welcome you again. Kind regards,

Dear Karen, Thank you for taking the time to provide feedback about your stay with us. We are delighted to hear that our staff was quick in helping you with your bags and parking your vehicle. We take pride in our staff and their friendly service. We appreciate your comments about the lobby and we will keep your suggestion in mind about the rooms.Kind Regards, Futura BFront Office Manager

Dear Toula, Thank you for your kind words! We strive to ensure all our guests have a wonderful experience here. We're so pleased to hear your stay was enjoyable. We look forward to welcoming you back soon!Kind Regards, Futura BFront Office Manager

Dear Andrea, Thank you for your honest feedback and thank you for the beautiful comment regarding the location and the room. We are sorry to hear about the slow service and forgotten orders. We will use your experience to ensure improvement in our service and make sure that all our guests have a pleasant stay with us.Kind Regards, Futura BFront Office Manager

Dear James,Thank you for this positive rating! We look forward to welcome you and your family again.Best regards,Andrea B.

Dear James, Thank you for the positive review! We are delighted to hear that you enjoyed your stay and even more so that you would recommend us. We look forward to welcoming you back soon.Kind Regards, Futura B Front Office Manager

Dear Chad, Thank you for your review and for having chosen our Hotel for your stay in Florence.We strive to provide a relaxing atmosphere at our pool and are sorry to hear that it did not meet your expectations. We will take your feedback into consideration and hope that you will give us another chance in the future to exceed your expectations.Kind Regards, Futura BFront Office Manager

Dear Shirish,Thank you for your kind words! We are delighted you enjoyed the rooftop pool and the views. We would love to have you back soon.Best Regards, Futura BFront Office Manager

Dear Mr Mandi,Thank you very much for your kind review!Best Regards,

Dear Mrs Inna,We are really happy that your experience at Plaza Hotel Lucchesi wasexcellent!Hoping to see you gain,Best Regards,

Dear Mr Frazer,Thank you so much for your kind review,We are happy to know that you were satisfy of our Hotel!Best Regards,

Dear Guest,Thank you so much for your nice review of our Hotel!Hoping to see you again!Best Regards,