8/10 Hyvä
Linda M., Bath, Maine
7.2.2024
Last Chance Pelican Retreat
Property is privately owned in a high end resort hotel. The unit is beautiful but certainly not up to the standards of the hotel as far as cleanliness. Mold, broken fixtures, stained carpet.. etc.
Five days before the end of our two week stay we were told the owner sold the unit. The hotel expected us to pay them a daily rate on top of our paid reservation or leave. We were unable to reach the owner, but VRBO tried to intervene. Fortunately the hotel manager stepped in and we were able to stay through the end of our week. This event caused a lot of stress. Communication is key… The owner finally contacted us. He is very nice, but selling his unit while he had guests? Not ok.
Linda M.
Yöpyi 14 yötä tammikuussa 2024