Hey Luise, Thank you for reviewing your stay. As we often build our hotels in existing properties, our space-saving design allows us to be very creative with the layout and furnishings. This results in many different room geometries and unique rooms such as our rooms with stage beds - other guests really appreciate this feature. Just let us know next time and we will try to give you a different room.We hope to have the opportunity to welcome you back soon. Your Ruby Louise Team

Hey Päivi, Thank you so much for telling us about your trip. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Louise Team

Hey Esa, Thank you for your review. Our Ruby Louise is located between the banking district and the historic old town, making it the perfect base for exploring Frankfurt. We are delighted that you were able to take advantage of this great location during your stay. We're sorry to hear that our self check-in wasn't to your liking. As part of our Lean Luxury philosophy, we try to make things quicker and easier with the help of technology, but there's always a friendly human on hand to help if you need it.We'd love to see you again soon. Your Ruby Louise Team

Hi Emilia, Thank you for taking the time to rate your stay with us. We apologise, that the heating system has not worked as planned. In case it was a technical problem, we’re really sorry for that. For any incident, please never hesitate to contact our hosts, so they can solve the issue as quickly as possible or assign you a different room. We attach greatest importance to cleanliness and comfort, which is why we’re very sorry if you made a different experience. Thank you for your feedback, we're consistently trying to improve the quality of our service and we'll forward your feedback to the responsible team. We would be happy if we could welcome you back to one of our Ruby Hotels soon. Your Ruby Louise Hotel

Hey Joao Felipe, Thank you for sharing your impressions. We're glad you enjoyed our cosy rooms and comfortable beds. After an eventful day in the city, they offer the ideal retreat to recharge your batteries. We'd love to have you back soon. Your Ruby Louise Team

Hey Marco, Thank you for sharing your thoughts with us. Part of our Lean Luxury philosophy is to provide friendly, down-to-earth service, so we're delighted to hear that our hosts in Frankfurt made your trip memorable. We'll be sure to pass on your message to the team at the Ruby Louise.As some of our rooms have an unusual shape, there isn't always room for a wardrobe. Instead, you'll find hooks for hangers and a shelf for your bag. If you'd prefer a proper wardrobe, our friendly hosts can always try to find you another room. Otherwise, please make a note in your booking to make sure you get one.We'd love to see you again soon. Your Ruby Louise Team

Hey Neus, Thank you so much for telling us about your trip. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Louise Team

Hey Peter, Thank you for your review. Our Ruby Louise is located between the banking district and the historic old town, making it the perfect base for exploring Frankfurt. We are delighted that you were able to take advantage of this great location during your stay.We'd love to have you back soon. Your Ruby Louise Team

Hey Anett, vielen Dank für deine Bewertung. Unsere Ruby Louise liegt zwischen dem Bankenviertel und der historischen Altstadt und ist somit der perfekte Ausgangspunkt, um Frankfurt zu erkunden. Wir freuen uns sehr, dass du diese tolle Lage während deines Aufenthaltes genießen konntest.Ein erholsamer Schlaf wird bei uns großgeschrieben, weshalb auch unsere Betten höchsten Qualitätsansprüchen entsprechen. Schade, dass du dich darin nicht so wohl gefühlt hast - für viele unserer Gäste ist es das Lieblingsfeature des Zimmers.Wir würden uns freuen, dich bald wieder bei uns begrüßen zu dürfen. Dein Ruby Louise Team