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Arvostelut: Hilton London Gatwick Airport

4 out of 5
Hilton London Gatwick Airport
South Terminal Gatwick Airport, Gatwick, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 764 kautta 1268 arvostelua" "
Arvosana 8 - Hyvä. 318 kautta 1268 arvostelua" "
Arvosana 6 - OK. 95 kautta 1268 arvostelua" "
Arvosana 4 - Huono. 51 kautta 1268 arvostelua" "
Arvosana 2 - Hirveä. 40 kautta 1268 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Maria

Yöpyi 1 yön syyskuussa 2023
Hilton Gatwick team vastasi 1.10.2023
Thank you for your feedback! We hope to welcome you back soon. Kind regards,

10/10 Loistava

Piia

Yöpyi 1 yön huhtikuussa 2023
Hilton Gatwick Airport vastasi 4.5.2023
Thank you for your amazing feedback!We look forward to welcoming you soon.Kind regards,

10/10 Loistava

simon

10/10 Loistava

Jussi

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2022
Hilton Gatwick Airport vastasi 12.10.2022
Thank you for taking your time to leave your scores.We are pleased to hear that your stay was to your liking.Kind regards,

8/10 Hyvä

Dan

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very convenient location for an early flight, if you want to get to sleep early, that can be a challenge with noisy neighbours!!!
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 23.5.2024
Dear Dan,Thank you for sharing your experience. We're glad to hear you found our location convenient for your early flight. We apologize for any disturbance caused by noisy neighbours. We do our best to address noise issues promptly and ensure our guests have a pleasant stay. We hope to welcome you back for a more peaceful visit in the future.

8/10 Hyvä

nael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Olivia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As expected, nice staff, very convenient
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 22.5.2024
Dear Olivia,Thank you for your feedback! We're glad to hear that your stay met your expectations and that you found our staff nice and the location convenient. We look forward to welcoming you back soon!

10/10 Loistava

Marisol

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I always feel very welcome and safe at this hotel👍🙌
Yöpyi 2 yötä toukokuussa 2024
Hilton Gatwick Airport vastasi 22.5.2024
Dear Marisol,Thank you for your feedback! We're delighted to hear that you always feel welcome and safe during your stays with us. We look forward to hosting you again soon!

10/10 Loistava

Lynn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel and staff.Thefood was amazing.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 22.5.2024
Dear Lynn,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our staff and food to be amazing. We look forward to welcoming you back soon.

8/10 Hyvä

Stephen, Iver

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hilton Gatwick was a great overnight option for an early flight departure from Gatwick South Terminal.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 21.5.2024
Dear Stephen,Thank you for taking your time to leave us your feedback.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,

10/10 Loistava

Betty

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The closest hotel to Gatwick South terminal, easily walkable to the departures area, through a covered walkway. So convenient for an early morning flight.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 21.5.2024
Dear Betty,Thank you for taking your time to leave us your feedback.We are pleased to hear that your found your stay convenient.We look forward to welcoming you back to our hotel in the near future.Kind regards,

10/10 Loistava

Christiane, Chambly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 22.5.2024
Dear Christiane,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Your comments are important and help us improve our services. We hope to welcome you back in the future.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great and I especially liked the surrounding airport. Although there was a lack of pickles and could’ve used more pickles
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 20.5.2024
Thank you for your feedback. We are glad to hear that you had a pleasant stay with us. We hope to welcome you back soon. Kind regards,

4/10 Huono

Rae

Huonoa: Majoituspaikan kunto ja tilat
The food in this hotel was very expensive and completely inedible. The condition was not worth the cost nor the star rating. Disappointing.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 20.5.2024
Thank you for taking the time to share your experience. We thrive to do our best for our guests. Please do not hesitate to get in touch with the Manager on Duty if there is anything that is not to your liking next time you stay with us.We are looking forward to welcoming you back soon.Kind regards,

10/10 Loistava

Neil de

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Handy for the airport
Yöpyi 1 yön maaliskuussa 2024
Hilton Gatwick Airport vastasi 21.5.2024
Dear Neil De,Thank you for your feedback! We're glad to hear that your stay met your needs. If you have any further suggestions or requests, please let us know. We hope to welcome you back soon!

10/10 Loistava

Tara

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very easy to get to from the airport
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 19.5.2024
Thank you for your feedback! We hope to welcome you back soon. Kind regards,

10/10 Loistava

Clare

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great, clean hotel. Access to South terminal. Amazing soft comfortable bed!!!
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 19.5.2024
Thank you for your feedback. We are glad to hear that you had a pleasant stay with us. We hope to welcome you back soon. Kind regards,

6/10 OK

Joanne, Delta

Matkusti kumppanin kanssa
Very close to the airport terminals
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 17.5.2024
Dear JoanneThank you for your feedback.I am really glad to hear that you had pleasant stay with us.We are looking forward to welcoming you back soon.Kind regards,

10/10 Loistava

Leslie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beds were comfortable. Crab tree products for hair and skin were lovely . The bath was deep with high sides. Surprisingly quiet for an airport location. I felt safe. Was disappointed with the early check in process . I thought 25 pounds a lot to add to the room cost. Still waiting to see what the actual charge for the room is as there looks to be 2 charges on my credit card . Otherwise friendly staff.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 15.5.2024
Dear Leslie,Thank you for taking your time to leave us your feedback.We are delighted to see the score you have given us. The pre authorisation takes 3-5 working days to release, but I have also forwarded you the final invoice for your reference.We look forward to welcoming you back to our hotel in the near future.Kind regards,

10/10 Loistava

Helen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean and convenient.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 15.5.2024
Dear Helen,Thank you for taking your time to leave us your feedback about your recent stay with us.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,

10/10 Loistava

Fabayo

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A comfortable stay
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 14.5.2024
Thank you for your feedback! We are looking forward to welcoming you back soon. Kind regards,

8/10 Hyvä

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean airport hotel ideal for an over night stay if you have an early morning flight.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 14.5.2024
Thank you for your feedback! We are looking forward to welcoming you back soon. Kind regards,

10/10 Loistava

Duncan, Geneva

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 14.5.2024
Thank you for your feedback! We are looking forward to welcoming you back soon. Kind regards,

10/10 Loistava

Anthony

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 14.5.2024
Thank you for your feedback! We hope to welcome you back soon. Kind regards,

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect place to spend the night before transatlantic flight
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 12.5.2024
Thank you for your feedback! We are glad to hear that you had a pleasant stay with us. We hope to have the opportunity to welcome you back soon. Kind regards,

10/10 Loistava

Shaida

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel two minutes from the airport. Fantastic and easily commutable. Lovely staff and a nice hotel.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 11.5.2024
Thank you for your feedback! We are glad to hear that you had a pleasant stay with us. We hope to welcome you back soon. Kind regards,

8/10 Hyvä

Hilary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 12.5.2024
Thank you for your feedback! We hope to welcome you back soon. Kind regards,

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Connected to airport very clean and nice room
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 11.5.2024
Dear Daniel,Thank you for taking your time to leave us your feedback.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
W
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 11.5.2024
Dear Kevin,Thank you for taking your time to leave us your feedback.We are delighted to see that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,

8/10 Hyvä

Colin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient for one night prior to early morning flight. Food and service good. Very comfortable.
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 10.5.2024
Dear Colin,Thank you for sharing your experience with us! We're glad to hear that you found our hotel convenient for your overnight stay before your early morning flight. It's great to know that you enjoyed the food, service, and overall comfort of your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Hyvä

Kathryn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The signage was not very good coming off the Nation Express bus had to ask for directions It was fine when coming through the airport terminal
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 19.5.2024
Thank you for taking a moment to share your experience. We are sorry to hear that the signage provided by the airport were not enough to find us easily. Our Executive team will review your comment and liaise with the airport if needed. We hope to have the opportunity to welcome you back soon. Kind regards.

8/10 Hyvä

michael

Matkusti kumppanin kanssa
Need to look into more Gluten & Lactose free options On the evening menu, as my wife had a very limited choice. For a big chain like the Hilton it’s very embarrassing.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 9.5.2024
Dear Michael,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited gluten and lactose-free options on our evening menu. We understand the importance of catering to dietary requirements and will certainly look into expanding our offerings in this regard. Your comments are valuable to us as we continuously strive to improve our services. If you have any specific dietary preferences or requirements for your next visit, please don't hesitate to let us know in advance, and we will do our best to accommodate them. We appreciate your patronage and hope to have the opportunity to welcome you back soon.

10/10 Loistava

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spacious and high standard of finishes in room. Friendly staff
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 7.5.2024
Dear Paul;Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to Hilton London Gatwick soon.Kind Regards,Hilton London Gatwick

10/10 Loistava

Dawn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just a short walk to the terminal . Room Very quiet,clean good quality handsoap/ shower products and nice fluffy white towels. Bed comfortable with good bedlinen . Breakfast was super..,really good choice and spotless hygiene..Only let down by poor quality coffee. All staff smiley and welcoming . An excellent start to our holiday.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Team vastasi 6.5.2024
Thank you for your feedback! We are really glad to hear that you had a pleasant stay with us. We hope to have the opportunity to welcome you back soon. Kind regards,

2/10 Hirveä

Rupa

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
At the time of check-in we were asked to pay and since the card machine was not working we paid cash. We were charged for the room again on the card that the room was booked with. When questioned we were given different answers by different people. Waiting for a refund since we were charged twice.
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 4.5.2024
Dear Rupa,Thank you for taking your time to leave us your feedback.Once again, our sincerest apologies for the double charge. Rest assured that the payment on the VISA card has been refunded this morning. We are very sorry that this has happened.Kind regards,

10/10 Loistava

peter

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Proximity to terminal
Yöpyi 1 yön toukokuussa 2024
Hilton Gatwick Airport vastasi 4.5.2024
Dear Peter,We are truly heartened to receive your generous review of Hilton London Gatwick. Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future.Kind Regards,Hilton Reception team

10/10 Loistava

SUNIL

Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 22.5.2024
Dear Sunil,Thank you for your feedback. We appreciate you taking the time to share your experience with us. Your comments are important and help us improve our services. We hope to welcome you back in the future.

10/10 Loistava

Asher, St Georges

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was convenient…. Like the airport shuttle. Room was clean and comfortable
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 2.5.2024
Dear Asher,Thank you for your feedback! We are very happy to hear that your recent stay with us was enjoyable. Looking forward to welcoming you soon again! Sincerely,

8/10 Hyvä

Carole

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff are really helpful my stay was very short as I had to leave at 3 am for my flight
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 2.5.2024
Dear Carole,We are truly heartened to receive your generous review of Hilton London Gatwick. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Reception team

10/10 Loistava

Eric

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place to overnight before flyonh
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 29.4.2024
Dear Eric,Thank you for taking your time to leave us your feedback.We are delighted to hear that your stay was to your liking.We look forward to welcoming you back to our hotel in the near future.Kind regards,

10/10 Loistava

Robert

Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 18.5.2024
Dear Robert,Thank you for taking your time to leave us your scores.We are delighted to hear that your stay was to your liking.We look forward to welcoming you to our hotel in the near future.Kind regards,

8/10 Hyvä

Richard, RDtwo Blenheim

Matkusti kumppanin kanssa
Room clean and quiet, but a very long walk. No help with suitcases when leaving. Excellent chicken sandwich on room service.
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 26.4.2024
Dear Richard,We are truly heartened to receive your generous review of Hilton London Gatwick. Thank you for letting us know how much you enjoyed it. However i am sorry about the long walk and the lack of help.We look forward to having you with us again in the near future.Kind Regards,Hilton London Gatwick

10/10 Loistava

Sarah

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stay all the time, staff are lovely Food is good and rooms are great
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 24.4.2024
Dear Sarah,Thank you for choosing the Hilton London Gatwick and for taking the time to offer your feedback. We hope to see you again on a future visit to London Gatwick.Kind Regards,Hilton London Gatwick

10/10 Loistava

Catherine

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient for the airport. The staff were helpful in giving me a ground floor room for a very elderly lady. Assistance in the morning were on time.
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 23.4.2024
Dear Catherine,Thank you for your feedback and the 5* scores! We hope to welcome you back soon.Best Regards,Hilton London Gatwick Airport

8/10 Hyvä

Michael, Peyia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good-sized room. Pleasant service. Walkable to South Terminal and shuttle to North Terminal.
Yöpyi 1 yön tammikuussa 2024
Hilton Gatwick Airport vastasi 23.4.2024
Dear Michael,Thank you for your feedback! We are really glad to hear that you had a pleasant stay with us.We hope to have the opportunity to welcome you back soon.Best Regards,Hilton London Gatwick Airport

10/10 Loistava

Jerry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Being able to walk from the airport terminal thru a covered walkway was conviwnient. No need for taxi or shuttles. Clean, nice rooms. Breakfast buffet was worth the price!
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 21.4.2024
Thank you for your feedback!We are very happy to hear that your recent stay with us was enjoyable.Looking forward to welcoming you soon again!

10/10 Loistava

Nancy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had an executive room in the new building which was immaculate. Very easy to walk into south terminal. The front desk clerk was a little annoyed that I booked through Expedia not Hilton( I’m a Hilton member). Only complaint no help getting luggage to and from room. I had more than usual for a long trip . Lounge was well maintained and lovely hostess.
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 21.4.2024
Thank you for your feedback!We are very happy to hear that your recent stay with us was enjoyable.However, we are sorry about not providing you the luggage assistance that you required. We will thoroughly review this matter and make sure we improve in the future.Looking forward to welcoming you soon again!Sincerely,

8/10 Hyvä

louise

Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport vastasi 10.5.2024
Dear Louise,We appreciate your positive feedback! If there's anything specific you'd like to highlight about your experience or if you have any suggestions for improvement, we'd love to hear them. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel, highly recommend
Yöpyi 1 yön huhtikuussa 2024
Hilton Gatwick Airport Team vastasi 14.4.2024
Dear David,Thank you for taking your time to leave us your feedback.We are delighted to have received your review,We look forward to welcoming you back to our hotel in the near future.Kind regards,

8/10 Hyvä

Marie-France

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Hilton Gatwick Airport Team vastasi 14.4.2024
Dear Marie-France,Thank you for taking your time to leave us your scores regarding your recent stay.We look forward to welcoming you back to our hotel in the near future.Kind regards,