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Arvostelut: Hilton Garden Inn Glasgow City Centre

4 out of 5
Hilton Garden Inn Glasgow City Centre
Finnieston Quay, Glasgow, Scotland

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 502 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 327 kautta 1002 arvostelua" "
Arvosana 6 - OK. 87 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 46 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 40 kautta 1002 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Brian

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
The lack of staffing was evident as we did not get our room serviced and was unable to get a reply from reception on a few occasions to ask for towels or toiletries.
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Michael, Valley

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel charged me 70 pounds for a parking ticket I never should have been charged with. Totally unreasonable.
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Stewart

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Kirsty vastasi 25.5.2024
Thank you for your great score. We hope to welcome you back again!

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Me and my daughter came to stay at the Hilton for a night and was the best night ever room was lovely and the staff were so helpful threw out our stay the facilities were brilliant esp the gym area.
Yöpyi 1 yön huhtikuussa 2024
Kirsty vastasi 9.5.2024
Hi Michelle,Thank you so much for your lovely review! Great to see the team exceeded your expectations and gave you a warm welcome.We look forward to welcoming you back.Regards

8/10 Hyvä

eugene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My room was cold. Even with the A.C. turned to max heat, no output warm air from unit. No heat source in bathroom. e.g.Heated towel rail would have been effective.
Yöpyi 2 yötä huhtikuussa 2024
Kirsty vastasi 9.5.2024
Hi Eugene,Thank you for your 4 out of 5 review. We are glad you enjoyed your stay.Thank you for letting us know about the AC. I will have my maintenance team to look into this and check if it is working.Regards

10/10 Loistava

John

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and quiet
Yöpyi 1 yön huhtikuussa 2024
Kirsty vastasi 27.4.2024
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

8/10 Hyvä

barry

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good service
Yöpyi 1 yön huhtikuussa 2024
Kirsty vastasi 27.4.2024
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

10/10 Loistava

Marsha, Woodstock

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and comfortable. Good view of and walk along river and bridges.
Yöpyi 1 yön huhtikuussa 2024
Kirsty vastasi 27.4.2024
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good access for the conference centre
Yöpyi 1 yön huhtikuussa 2024
HGI Glasgow vastasi 16.4.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

Louise

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
HGI Glasgow vastasi 12.4.2024
Thank you for the review. We are very happy to hear that you had a great stay with us and. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Travers

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Kirsty vastasi 6.4.2024
Hi Travers,Thank you for taking the time to leave a review for us. Great to see you enjoyed your time with us and look forward to welcoming you back again.Regards,Kirsty

10/10 Loistava

Collette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff attentive and available
Yöpyi 1 yön maaliskuussa 2024
Kirsty vastasi 26.3.2024
Hi Collette,Thank you so much for your 5 out of 5 review!We hope to welcome you back again soon.Regards,Kirsty

4/10 Huono

John

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Despite booking in advance I was given a disabled room that I did not require No TV in room which I raised with staff but was not fixed
Yöpyi 1 yön maaliskuussa 2024
Sharon vastasi 11.3.2024
Hi JohnThank you for your review. I have checked your reservation and it was an accessible room that was booked. The TV is on the wall so I am unsure of why there was no TV in the room when you stayed however I will get this looked into. Warm Regards

10/10 Loistava

scott

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms could do with a couple of usb ports. Apart from that faultless
Yöpyi 1 yön maaliskuussa 2024
Sharon vastasi 11.3.2024
Thank You for the lovely Review, I am glad you enjoyed your stay. We look forward to welcoming you back in the future.Warm Regards

8/10 Hyvä

Jacqueline

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel is within very convenient walking distance to event venue Hydro. Check-in was quick & efficient. Room location was a little noisy(front facing & 2nd floor) but bearable for 'normal' city centre hotel limits. Limited options for dining within hotel(fully booked)& surrounding area is in need of development of cafe's/bars/eateries.
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 4.3.2024
Thank you for your review. We take all comments on board and learn from them. We hope to welcome you back in the future to HGI Glasgow.Warm Regards

10/10 Loistava

Darren

Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 Hyvä

Martin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, good facilities and a nice breakfast.
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
View of Clyde
Great view of the Clyde. Bathroom tiny. Dinner not great.
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 Hyvä

Hayley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 Loistava

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel and stay. Only suggestion i would make is for the bread to be sliced at breakfaat so every guest is not having to touch the bread.
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 Hyvä

Cherise

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 Loistava

Michael

Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 Loistava

Laura

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a lovely night stay. First thought walking into our room was how clean it smelled, unfortunately this was ruined slightly by the sight of a big red stain on the carpet two steps in. Rolled over in the morning to see a dirty stain on the lamp - maybe something house keeping can look into. Bathroom was clean with a great water pressure shower. Had a good night sleep on a comfy bed with heavenly pillows. The concert we went to at night was within walking distance and if you don't mind walking some more there were lots of shops and bars a little walk along the river. Excellent surroundings for a picturesque Glasgow to walk out to in the morning.
Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 28.2.2024
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 Hyvä

SEAN

Yöpyi 1 yön helmikuussa 2024
Sharon vastasi 27.3.2024
Hi SeanThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

6/10 OK

Jackie

Matkusti ryhmän kanssa
Hyvää: Siisteys
Still an ok hotel but looking a bit sad (bedroom) since we last stayed pre-Covid.
Yöpyi 2 yötä helmikuussa 2024
HGI Glasgow vastasi 12.2.2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Andrea

Yöpyi 1 yön tammikuussa 2024
HGI Glasgow vastasi 12.2.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Ian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
HGI Glasgow vastasi 12.2.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

Dawn

Yöpyi 1 yön helmikuussa 2024
HGI Glasgow vastasi 12.2.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Ann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
HGI Glasgow vastasi 5.2.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

SANDRA

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely Hotel that was ideally placed for where we needed to be for our visit. The Drinks were on the Expensive side so be prepared. Great Staff throughout the hotel.
Yöpyi 1 yön helmikuussa 2024
HGI Glasgow vastasi 5.2.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Colin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
HGI Glasgow vastasi 30.1.2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Cameron

Yöpyi 1 yön tammikuussa 2024
Sharon vastasi 27.3.2024
Hi CameronThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

2/10 Hirveä

Yaser

Yöpyi 2 yötä tammikuussa 2024
HGI Glasgow vastasi 30.1.2024
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

Chris

Yöpyi 2 yötä tammikuussa 2024
HGI Glasgow vastasi 30.1.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

Aaron

Yöpyi 1 yön tammikuussa 2024
HGI Glasgow vastasi 18.1.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Regina

Yöpyi 1 yön tammikuussa 2024
HGI Glasgow vastasi 17.1.2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

PATRICIA

Yöpyi 1 yön tammikuussa 2024
HGI Glasgow vastasi 17.1.2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Roger

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
HGI Glasgow vastasi 17.1.2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

Iain

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 16.1.2024
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 Hirveä

Darin

Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 30.1.2024
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

GORDON

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 10.1.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

william

Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 5.1.2024
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

George

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quick and easy booking. Every thing was convenient for what I was stop over for
Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 21.12.2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

Benjamin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
HGI Glasgow vastasi 20.12.2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

4/10 Huono

Brian

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Unhappy customer
Private function on the day of arrival, therefore restaurant and main bar was closed. Room set up to provide a small menu, tables not numbered, no condiments on tables , staff unsure what arrangements were. Hotel could have emailed clients to forewarn the restaurant was closed. Customer service was poor.
Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 19.12.2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. We are sorry that your experience here was hindered and we will pass your comments along to the relevant teams. We hope to see you back soon. Kind Regards, HGI Team

4/10 Huono

Sherry

Yöpyi 2 yötä joulukuussa 2023
HGI Glasgow vastasi 19.12.2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can make sure this does not happen again. We hope to see you back soon. Kind Regards, HGI Team

4/10 Huono

Nicholas

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 19.12.2023
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 Loistava

Alison

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
unfortunately my friend fell ill and we had to just stay in our room for one of the days however it was actually just fine to simply relax in a very comfortable and peaceful room
Yöpyi 2 yötä joulukuussa 2023
HGI Glasgow vastasi 19.12.2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope that your friend is well and has recovered. We hope to see you back soon. Kind Regards, HGI Team

8/10 Hyvä

A

Yöpyi 1 yön joulukuussa 2023
HGI Glasgow vastasi 19.12.2023
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

6/10 OK

Robert

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Kirsty vastasi 6.12.2023
Hi Robert,Thank you for letting us know about your stay. If there was anything we could have done to improve your stay with us, please let us know.Regards