Axel Hotels – Gran Canaria, Kanariansaaret

"Upea kattoallas!"

"Huone siivottiin joka päivä, oli siistiä. Henkilökunta ystävällistä ja kohteliasta. "

"Mukava henkilökunta ja kivat huoneet. "

"Mukava ympäristö, paljon tekemistä lapsille. Ystävällinen henkilökunta. Vuoteet liian pehmeät ja äänet kaikuivat huoneisiin. "

"Erinomainen pienen lapsen kanssa matkustaville"

"Kiva ja helppo"

"Ruoka ja vuode hyvät. Suihkutilat keskikertaista heikommat"

"Staff at the hotel was seemingly unsmiling, unhappy and unfriendly. Polite, yes but still lack of customer service was clear. Felt like I was in eastern Europe 30 years back... Breakfast was not what is expected from 4 star hotel, fruits were raw, eggs cold and even coffee from the machine was not hot enough. Everything was really average or below. Double standard rooms bed was really comfortable and room spacious, good shower and minibar well equipped. Everything was really clean but it is obvious that renovation is needed at some point. Pool area ok, towels were quite old and torn, that was not very convincing. Enough beds though. Staff (life saver) by the pool was only person at the hotel who seemed to enjoy customer service, he was helpful, smiling and chatty."

"Hyvä hinta/laatusuhde"