Dear Guest,Thank you for taking the time to share your feedback, and we're delighted to hear that your experience with us was perfect! A 10 out of 10 rating is truly appreciated, and it makes us proud to know that everything met or exceeded your expectations.We're thrilled to hear that you found our hotel comfortable and enjoyed its central location. Providing our guests with both comfort and convenience is something we take great pride in.Should you have any additional comments or suggestions to make your next stay even more exceptional, please don't hesitate to let us know. We look forward to welcoming you back in the future for another fantastic stay.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Mikko,Thank you for taking the time to share your review of our city hotel. We greatly appreciate your feedback and are thrilled to hear that you found our hotel to be neat and well-maintained.As a locally-owned establishment, we take immense pride in offering a unique and authentic experience to our guests. Our team strives to provide exceptional service and create a warm and welcoming atmosphere that reflects the essence of our city.We continuously work to ensure that our guests have a comfortable and enjoyable stay, and your positive comments inspire us to keep up the good work.Your support as a guest means a lot to us, and we look forward to hosting you again should your travels bring you back to our wonderful city. Thank you once again for choosing our hotel, and we hope to see you again soon!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Harri,thank you for your wonderful review and your loyalty!We were delighted to welcome you back and glad to read that you enjoyed every aspect of your stay.Hoping that we will soon have the great pleasure of welcoming you back, we wish you an enjoyable summer season!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Nina,Please accept a big thank you from all of us for your wonderful comments of acknowledgement! It is great to know that you were pleased with our privileged location, your beautiful room and the personalized services of our courteous and friendly staff!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Harri,thank you for sharing your review.We are sorry to learn that your expectations were not fully met and we have not managed to offer you the beautiful holiday experience that our guests have come to expect from us. Our priority is our guest's satisfaction and we are always willing and ready to address any issue in order to make sure that our guests will fully enjoy their stay with us. Please rest assured that we would have responded immediately had we known of your concerns at the time. Hoping that you will give us the opportunity to welcome you back to our property in the future, we wish you all the best.Kind regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Paula, thank you for sharing your excellent review of your recent stay with us! We are delighted you have enjoyed your clean and beautiful room and the privileged location of our hotel! Hoping that we will have the pleasure of welcoming you back to our property in the near future, we wish you an enjoyable summer! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Dear Riku, thank you for leaving such a positive rating of Esperia City Hotel. We were honestly grateful to have you as our guest and we hope to welcome you again in the near future. Kind Regards, Chris Zamagia Public Relations & Communications Director, Esperia Group

Dear Timo, Thank you for your sharing your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards Chris Zamagia Public Relations & Communications Director Esperia Group

Dear Juha, thank you for taking the time to share your positive feedback. We hope you have enjoyed your stay and you will soon return for another enjoyable stay! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Thank you for your preference and for your review. We are glad to hear that you enjoyed your stay here and we hope that we will see you again in the future. Kind Regards

Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. The Esperia City Hotel team really looks forward to welcome you again in the future to our hotel! Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

Dear Guest, thank you for choosing to stay at the Esperia City Hotel and for sharing your review. Guest satisfaction is what we strive for and are happy to note that the services we provided were to your satisfaction! Your warm positive input and constructive feedback is appreciated. Once again thank you and we look forward to welcoming you back! Best Regards

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

Dear guest, We would like to thank you for staying in Esperia City Hotel, member of Esperia Group, and also for sharing your experience from here. We are very happy to hear that you enjoyed your stay here and we hope that we will see you again in the future! Kind Regards

Dear guest, We would like to thank you for your preference and for your review. We are very glad to hear that you enjoyed your stay here and we hope to see you again in the future! Kind Regards

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

Dear guest, Thank you for your preference in Esperia City Hotel, member of Esperia Group, and for your review. We are glad to hear that you found very convenient the location of the hotel and we hope that we will see you again in the future! Kind Regards

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

Dear guest, We are very happy to hear that you enjoyed your stay here in Esperia Hotel Village, member of Esperia Group, and that you were especially satisfied with the location and the breakfast of the hotel. We hope that we will see you again in the future! Kind Regards

Dear guest, We would like to thank you for your preference and for your review. We are glad to hear that you were satisfied with the breakfast, the service, the location and the facilities of the hotel and we hope that we will see you again in the future! Kind Regards, Kostas, Marketing Department

Dear guest, We would like to thank you for your preference and for your review. We are glad to hear that overall you were satisfied with your stay here. We will keep in mind your remark about the breakfast as we always try to improve. We hope that we will see you again in the future! Kind Regards, Kostas, Marketing Department

Dear guest, We would like to thank you for your preference and for your review. We are glad to hear that you were satisfied with the breakfast and the facilities of the hotel and we hope that we will see you again in the future! Kind Regards, Kostas, Marketing Department

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

Dear guest, We would like to thank you for your preference and for your review. We appreciate every comment from our guests as we want everyone to enjoy their time here. We apologize if the behavior from our staff was not appropriate . We consider this area very important and usually our reception staff tries their best to assist our guests with a smile. We wish that we will see you again in the future! Kind Regards

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here and we wish that we will see you in the future. Durig our evaluation we will keep your comments in mind and see what we can improve from our guests suggestions! Kind Regards

Dear guest, Thank you for your stay here and for your review! We are glad to hear that you were satisfied with your room, the breakfast and the location of the hotel. We hope that we will see you again soon!

Dear guest, Thank you for choosing Esperia for your holidays! We are very glad to hear that you were satisfied with your room, the central location of the hotel, the breakfast and our staff. We hope that we will see you again soon! Kind Regards, Kostas, Marketing Department of Esperia Group

Dear guest, Thank you for visiting Esperia City Hotel, member of Esperia Group, but also for your review. Comments from our guests are very welcome by us, as we want to make sure that everyone enjoys their time here. Regarding the rooms, over the last years we have started a complete renovation of our rooms, as you can see with the Club rooms that are available and we will keep improving our facilities so we can offer the best we can to our guests. We hope that we will have the chance to welcome you in one of our hotels again in the future! Kind Regards, Kostas, Marketing Department of Esperia Group

Dear guest, Thank you for your preference and for your review. We are really glad to hear that in total you were satisfied with your stay in Esperia City Hotel, member of Esperia Group, and especially with our staff's behavior. We all try our best so our guests enjoy their time here. We will keep your comments in order to spot how we can improve even more. Kind Regards, Kostas, Marketing Department of Esperia Group

Dear guest, We are sorry to hear that you were not satisfied with your stay in Esperia City Hotel. We want to apologise for the noise that was cause by our workers but that was caused because of some damages that needed to be repaired. We hope that you were satisfied with the hotel's location and our service as we try our best so our guests have a memorable time here. Kind Regards, Kostas, Marketing Department of Esperia Group

Dear Salla, Thank you for your preferance in Esperia Hotel and for your time in reviewing our hotel. We will keep your remarks in order to improve our level of service and satisfaction of our guests. I can assure you that we constantly try to improve our hotel. You can see that by looking at our new, fully renovated , rooms (Club twin Rooms). I hope that we will have the chance to welcome you again in Esperia and improve your opinion about us. Regards, Kostas, Marketing Department of Esperia Group