Dear Riku,Thank you for taking the time to share your recent experience at the Mitsis Grand Hotel.We are thrilled to hear that our location and dining options added value to your stay.Your feedback regarding the rooms is greatly appreciated. We constantly strive to ensure our guests have a comfortable and enjoyable stay, and your comments about the need for a surface renovation have been duly noted. It's delightful to know that despite this, it did not impede the enjoyment of your vacation.We genuinely value your input and hope to have the opportunity to welcome you back for an even more fulfilling stay, offering improved and updated facilities.We look forward to hosting you again in the near future.Warm regards,

Dear Maarit,Thank you very much for dedicating the time to write this lovely review.We are grateful for your recommendation and your positive feedback about your stay at our hotel. It's fantastic to hear that you had a great experience.Our prime location in Rhodes town is indeed one of our key features, and we're delighted that it added to your overall enjoyment. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,

Thank you very much for this kind rating!

Dear Pirkko,Thank you for taking the time to share your impressions regarding your recent stay with us.We genuinely appreciate your insights, as they help us identify areas where we can make improvements.We are sorry to hear that the pillows did not meet your expectations. We understand that the comfort of your sleeping arrangements is crucial, and we regret that we were not able to provide you with pillows that suited your preference. We will review our pillow options to offer a more varied selection in the future.Additionally, we are disheartened to learn that the age of our hotel may have given you a perception of wear and tear. While we may not be the most recently renovated property, we acknowledge that certain signs of wear can surface over time. We are committed to ongoing maintenance and enhancement of our facilities. Our goal is to ensure that all our guests enjoy a comfortable and pleasant experience. At this point, is significant to know that none of our rooms or other departments of the hotel are dirty, as we strictly follow all the health and safety protocols. Nevertheless, we will be reviewing our cleaning procedures with our housekeeping team to ensure that all rooms are thoroughly cleaned and maintained to a high standard.Your feedback is essential to us, and we hope that you will consider giving us another opportunity to serve you in the future.Kind regards

Dear Marko,Thank you very much for taking the time to write this kind rating.

Dear Nadiya,Thank you very much for this rating.Kind regards,

Dear Juha,Thank you for taking the time to write this lovely review!We genuinely appreciate your kind words regarding our prime location.Once again, thank you for choosing our hotel for your stay. We look forward to welcoming you back and providing you with another exceptional experience.Kind regards,

Dear Mr. Matts,Thank you for taking the time to share your valuable feedback regarding your recent stay at Mitsis Grand Hotel.The team is equally delighted with your generous comments about their service and friendliness. Rest assured that your kind words will be forwarded to our colleagues as they represent a great motivation in their effort to create positive memories and happiness for our guests.It saddens us that our hotel did not meet your expectations but please note that none of our rooms are dirty as we strictly follow all the health and safety protocols.Nevertheless, we hope to welcome you back once more and have the chance to improve your perception of our hotel.Kind regards,

Thank you very much for this amazing rating!

Thank you very much for taking the time to post your impressions regarding your holiday at the Mitsis Grand Hotel. We hope you have the pleasure of welcoming you back to stay with us again next time you are visiting Rhodes.  Warm Regards,

Dear Jouni, Thank you very much for your rating and for taking the time to write this review! It makes us very happy to know that you have enjoyed your stay with us and we hope to welcome you again in the near future! Kind regards

Dear Meelis, Thank you very much for the kind review and for the good rating! We look forward to welcoming you again soon! Kind Regards

Dear Guest, Thank you very much for taking the time to write this review! It is a great delight to know that you have enjoyed your stay with us and we hope to welcome you again in the near future! Kind regards,

Dear, Thank you very much for the highest score! We are glad you enjoyed your stay and hope to welcome you again soon! Kind regards,

Dear, Thank you very much for taking the time to review Mitsis Grand Hotel, as well as for your positive comments about our staff and restaurants. Everyone in our hotel is always willing to make our guests feel like home and provide them a quick and personalised service from the management to the rest of the staff members so we will make sure to share your kind words with the entire team. We hope to have the chance to share another memorable experience with you very soon! Kind regards,

Dear, Thank you very much for taking the time to share your experience with us and the other travelers on Tripadvisor. We are glad to hear you had a great stay overall. Our goal is to make all our guests feel welcome and relaxed during their holidays and to assist them in any possible way. The opinion of our guests is of great importance and we will take your comments into account to further improve our services and facilities. We are sorry for the small inconveniences you encountered during your stay with us, but sincerely hope we will have a chance to accommodate you again to offer you our best services! We look forward to welcoming you again very soon!

Dear Heidi-Maria, Thank you very much for taking the time to post this positive review. We are very happy you enjoyed your holiday with us and hope to welcome you again very soon ! Kind regards,

Dear Guests, Thank you very much for your review! We are happy to read that you had wonderful holidays at Mitsis Grand Hotel! We would also like to thank you for the kind words and comments written and assure you that we will share them with the whole team. Looking forward to accommodating you and offering our best services and hospitality again! Kind regards,

Dear, Thank you very much for your positive feedback! It it greatly appreciated and we hope to see you again very soon! Kind regards,

Dear Guest, Thank you for the time you dedicate to share the holidays’ experience you had at Mitsis Grand Hotel, with us and the other travelers. We would like to inform you that we will take your feedback into consideration for our future improvement plans. We hope to have the chance to accommodate you again in the future! Kind regards,

Dear Guest, Thank you very much for your review! We are glad to hear you enjoyed your holidays with us. Looking forward to accommodating you and offering our best services and hospitality again! Kind Regards,

Dear, Thank you for this feedback, we are happy to see you enjoyed your stay with us and hope to welcome you again very soon! Kind regards,

Dear Guest, Thank you very much for your review! We are glad to hear you enjoyed your holidays with us on many aspects! Looking forward to accommodating you and offering our best services and hospitality again! Kind Regards,

Thank you !!!

Dear, Thank you very much for your positive feedback! It was our pleasure to have you! Kind regards,

Thank you for staying with us! We appreciate your feedback!

Thank you very much.

Thank you for your nice review. We hope to welcome you next year again.

Dear Valued Guest, Thank you for your rate onsite and we are looking forward to seeing you again with us! Kindest Regards, Guest Relations Manager

Dear Markku, Thank you for your praising words and we are looking forward to welcoming you into our property again! Kindest Regards, Guest Relation Manager

Dear Jonas, It is such a pleasure to learn that you had a great stay experience into our property and we are glad to hear that you enjoyed your holiday. Thank you again for your trust as well as for your preference. We look forward to welcoming you back home again in the future. Yours Sincerely, Dona Giourga Guest Relation

Dear THeidi, It means so much to us that you enjoyed a fabulous holiday into our property and that we exceeded your expectations. We are delighted that you truly appreciated your stay in our wonderful hotel and the excellent hotel's facilities and staff services as well. We are thrilled you had a complete luxury stay onsite, and thank you so much for your lovely compliments and high recommendation of property. We are looking forward to welcome you back on your next visit to Mitsis Grand Hotel. Yours Sincerely, Dona Giourga Guest Relation Manager

Dear Hanna, Thank you for taking the time to review our property! We are pleased to note that you enjoyed a great holiday at the Mitsis Grand hotel and the buffet food and drinks, as well as the services you received from our friendly staff! It was a joy having you at Mitsis Grand Hotel and we certainly hope to see you again! Sincerely Yours, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel

Dear Katri, We would like to warmly thank you for having submitted online your impressions further your recent holidays on property. All of our staff cannot thank you enough and we feel very honored that you have taken so much time to write about your excellent stay with us. It was indeed our pleasure! We can't wait to welcome you back very soon! Until then.... Yours faithfully, Guest Relation Manager Dona Giourga

Dear Mari, Thank you very much for taking the time to write a review onsite. We were delighted to read that you had and amazing holiday. We are looking forward to welcoming you back in our property in the not so distant future! Sincerely yours, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel

Dear Sanna, Thank you for taking the time to rate us onsite. We would like to thank you for your compliments of our wonderful service. Please do not hesitate to contact us in case you have any requests before travelling to Rhodes again on our website. Best regards, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

Dear Kaverukset, We would like to warmly thank you for having submitted online your impressions further your recent holidays on property. All of us here at Mitsis Grand Hotel cannot thank you enough and we feel very honored that you have taken so much time to write about your excellent stay with us. It was indeed our pleasure! Yours faithfully, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

Dear Valued Guest, Many thanks for taking the time to write and post such a lovely review on your incredible Mitsis Grand Hotel stay ! We are thrilled to read that every moment of your stay made your holiday a special and unforgettable one ! Do look forwards to your next visits! Yours Faithfully, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

Dear valud guest, Thank you very much for taking the time to write a review on our 5*hotel onsite. We were delighted to read that you had and amazing holiday and would like to note that your generous comments is the best way to reward all of us here at the Mitsis Grand hotel. We are looking forward to welcoming you back in the not so distant future! Sincerely yours, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

Dear Esa, Thank you for choosing our property for your recent holidays. We are pleased to read that overall you enjoyed a very good stay with us, thanks to polite and dedicated staff teams. Do look forward to welcome you back in the future. Kind regards, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

Dear Henna, We are delighted to read that you had an unforgettable experience at the Mitsis Grand Hotel during your stay with us. Your thanks on the warm and wonderful staff services for the luxuries received will be shared with my colleagues. We will be more than pleased to welcome you back in the near future at the wonderful Mitsis Grand Hotel! Thank you again for your preference as well as for your trust! Kindest Regards, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel

Dear Guest,Thank you very much for your recent visit and for having chosen again our Mitsis Grand Hotel for your holidays. We are very happy to read that you were very satisfied with our personalised service of our staff and that you enjoyed your facilities. Kind regards, Dona Giourga Guest Relation Manager

Dear lovely Guest,Thank you for having chosen Mitsis Grand Hotel for your precious holiday. We were thrilled to read of your excellent experience on property and your satisfaction with so many aspects of your stay. We are mostly flattered to read of the courteous, dedicated and professional service attitude you encountered with our team throughout the hotel. We are lucky to have such genuinely caring staff that takes pride in looking after our guests. Once again, thank you for your feedback of attentive and personalized service you received during your visit, rest assured we will share your review with the entire team. Warmly Yours, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel

Dear Guest, Thank you for taking the time to share with other viewers your lovely experience into our property. It is great to hear that our special staff was there to make your stay an excellent one. We are pleased that we will have the opportunity to welcome you back for your next stay on property. Let us know if there's anything further we can do to help you when you are ready to book your next get-away. Sincerely Yours, Dona Giourga Guest Relation Managr of Mitsis Grand Hotel

Dear Guest, Thank you very much for having chosen our Mitsis Grand Hotel in Rhodes Island as your perfect choice of a hotel during your visit to Rhodes. That’s how it should be to think of nothing and forget everything. It is a great pleasure to read that you enjoyed your stay and have found the right balance in every way. We are certain that fellow readers must become the desire to visit the Mitsis Grand Hotel after reading this. We look forward to welcoming you back in the future. Best regards, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

Dear valued Guest, Thank you for taking the time to write a review about your recent stay in Mitsis Grand Hotel. We take all the reviews and comments under serious consideration, as our on-going aim is our Guests' full satisfaction. However, we are really sorry that your expectations could not be fulfilled as the rest of our Guests.Regardless whether we agree with the comments raised, we would like to apologize that there were certain issues that caused some dissatisfaction to your stay . Rest assured that all issues have been noted and where further action is required, this will be taken in a professional manner. We understand that this review was made out of frustration and that the scores awarded do not represent the actual satisfaction out of your holiday in Mitsis Grand Hotel. As you can appreciate the majority of our guests is very satisfied with our property overall and feel sadden to note that your experience was in total contrast. Finally, our five star hotel is here to host a five-star clientele.We thank you once more for your attention and your precious time. We sincerely apologize that we were unable to meet your needs... With respect, Dona Giourga

What a fantastic review posted online! All of us here at Mitsis Grand Hotel cannot thank you enough and we feel very honored that you have taken the time to write about your recent stay with us. It was indeed our pleasure! We wish to see you soon on property and we will once again be ready to give you only the best in service and hospitality. Thank you so much once again! Sincerely Yours, Dona Giourga Guest Relation Manager

Thank you for your excellent review! It sounds like you had a great time into our property and we are thrilled that we managed to provide top quality service for you and your team. Kindest Regards ,

Thank you very much for having chosen our property during your visit to Rhodes Island. It is a pleasure to read your fantastic review and your recommendation to book our hotel if one wants a peaceful luxury holiday with first class service in the heart of Rhodes. We appreciate that you enjoyed your stay.Thank you! We look forward to welcoming you back. Best regards, Dona Giourga