Hae hotelleja – Bromsgrove District

”Staff are horrid”

”Clean, comfortable rooms. Good bathroom. Very poor phone signal and WiFi o”

”Room was OK curtains needed replacing There was a leak in my room on the second night was disturbed but overall was good. Bar not usually”

”Restaurant shut. Paint peeling in rooms. Room was fairly cold and you could hear noise from close by rooms. Some TV channels, including BBC1 and 2, pixilated so impossible to watch. No chair to sit on in the room. Staff ok but unable to offer alternative room as I was told it was full. Location fine, right in Stourbridge town centre and there were plenty of places to eat within five minutes walk of the hotel.”

”Skip”

”The hotel is beautiful, the rooms were quite small, but nicely decorated. The one thing that bothered us was that the first room we got, smelled so badly of mold we had to change rooms. The breakfast was in a beautiful restaurant and it was quite nice, but the chairs were so dirty I couldn't sit on the one in my table because I had a white skirt on. The hotel is beautiful, but in need of tlc.”

”AVOID if your looking for a peaceful sleep u wont be getting it dogs constantly barking all through the night hard to talk to staff when none on reception will defo not be staying again actually booked in another hotel”

”Absolutely beautiful. Everything about our stay was superb and would highly recommend.”

”Stay clear! Don’t know when the photos were taken but it’s not like that now! We arrived at house and knocked door to get access to lodge… no answer! Just a faded note we couldn’t read and guttering falling around front door. Anyway thought we would go to lodge to see if we could find anyone only to find mouldy doors, cracked dirty render, rusty cars in parking area and piles of junk outside every door to lodges! Hence we left and booked a holiday inn which was good! I’ve asked for a refund...

”Absolutely beautiful hotel. I love the wallpaper and decoration. It felt like great value for money and the staff were really kind. Would recommend if staying in the area.”

”Beautiful clean room , for an old building the creaky , slopping floors were as expected. Very well stocked breakfast but I wasn’t sure where we were supposed to eat it so we went back to our room so perhaps trays should be provided? My only problem was the wedding / house side , I think it confusing. Even though the staff were very friendly, I felt in the way the next day after check out as the bridal party were setting up for their wedding. Perhaps an area could be set up for non wedding...

”Very impressive amenities and luxury comfort throughout. Spotlessly clean and well presented. Pool and gym, cinema and games rooms all over-delivered on expectations.”

”Wouldn’t recommend at all. Very noisy as well”

”Not great. Room was pretty scruffy and not particularly clean. Windows don’t open at all so no fresh air.”

”Restaurant is closing 12th August - which will be a bind. The bath is super slippery and high - if I wasn’t so tall I’d probably have broken my neck. They need to put in showers. The tap water was never cold - so filling the kettle was tough. They need to install water bottle filling stations - at least in the lobby.”

”Lovely house. Brilliant location same great communication”