Hae hotelleja – Gloucestershire

”The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean.”

”Everything about the hotel was better than expected and the dog treats and bowl was a lovely touch. The staff not only made us feel welcome but also our dog. Absolutely fantastic stay”

”Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.”

”The staff are a Great team, they made our stay very enjoyable. I have always wanted to stay there ever since I was a young boy . My wife and I will go back again. If all Hotels had staff so nice every one would have no complaints . David and the receptionist staff brilliant and the lady in charge of the restaurant and breakfast room all staff First class .”

”Nice beautiful building, good facilities. Okayish gym and spa section. Charged t”

”Very clean and warm room, excellent service and very tasty breakfast ”

”The bedroom was spacious and clean. Everywhere was clean and in good condition - no peeling paint or mustiness you sometimes get with old buildings. The staff could not do enough for you. Everywhere was warm and comfortable. The bars were busy enough to have ambience, but not packed. The pool was brill.”

”It’s a beautiful building but the inside is old and the spa is non existent and dirty”

”Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!”

”A shame breakfast not cooked to order. Impressive dining room, just avoid tables on a through- route. Well staffed all great at up-selling. Had a room in the main house which had difficult access to the bathroom, especially at night. (Three narrow steps up). Check in/put very smooth. Comfortable lounge areas”

”Gorgeous, clean room, wonderful premises, and super staff. ”

”Breakfast was very nice ”

”Very friendly team and good food. Room was extremely tired and shabby and although one has to understand surge pricing applied at the time of Cheltenham Races, the standard of the room could not possibly justify the price. ”

”Breakfast excellent. Gym and pool area great. Staff lovely and very helpful. Rooms very clean. A few simple issues like no soap in the shower dispenser, light bulb by bed missing. Safe not working. All small things which should have been checked when the room was cleaned. Communal bar area was not very clean. Saw an old slice of lime on the floor by patio doors and it was still there the following morning. The breakfast tables were not clean underneath ( the centre leg) it is a nice hotel just...

”Great location, stayed many time, always great.”