Hae hotelleja – Guam

”Check in almost 1hr, room wasn’t ready ”

”客室も清潔でよかった。英語に慣れてなくても、日本人のスタッフがいるので、最悪伝わらないってことはない”

”Enjoy my stay”

”beautiful view but horrible rooms. all amenities are closed, gym is full of mold, also the room itself is full of mold. you can feel the springs in the bed, the air conditioning is hardly on. front desk told me to book through expedia because if you book through the hotel itself it's way more expensive even with a military discount. left there yesterday and got sick that night. thankfully the staff did give me a refund”

”日本語が通じるので安心です”

”ウォータースライダーもですが、ホテル内のプールも使えませんでした。 子供が楽しみにしていたので残念です。 掃除も日本のホテルのようには綺麗ではありませんでした。 日本語が話せるスタッフも誰もおらず ホームページの内容とは違いました。 ただ、立地が良くタモンビーチまでも歩いていけるので、ただ泊まるだけでしたら良いかと思います。”

”台風の影響でプールに入って楽しめなかった。いつもは、素晴らしいプールです。早く元どうりになってほしいです。”

”洗剤が落としきれてないせいか、部屋のフローリングが滑るので危なかった。 また、台風後の宿泊だったため仕方ないと思うが、 風呂場や洗面台から出る水が汚かったので、 水が詰まる等発生して快適ではなかった。 朝食は種類が多く美味しかったので満足だった。ラウンジのクオリティは普通。”

”部屋から見える海が最高でした。 レストランの朝食は良かったのですが、ディナーがあまり人気無かったみたいです。 人が少なすぎて回転していませんでした。 ロケーションは良かったです。”

”設備的には必要最低限で立地的には便利だと思います。 少し古さは感じますがウォーターサーバーが各部屋にありエレベーター近くに電子レンジと製氷器があります ランドリーもロビーフロアにあり洗剤があれば無料で使用できます インフィニティプールは眺望もよく静かに過ごせますがビーチに行くにはちょっと不便かと思います”

”Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. ”

”We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!”

”Yeas”

”I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍.”

”Hotelli kaipaisi jo kovasti täysremonttia, sillä huoneet ovat jääneet 1980-luvulle. "Puutarhanäkymä" merkitsee näköalaa parkkipaikalle. Hotellilla ei ole hiekkarantaa, mutta yleinen ranta on lähellä. Aamiainen oli runsas muttei kovin erikoinen. Sijainti on hiukan syrjässä, kävelymatkaa lähimpään ravintolaan on 15 minuuttia. Valitettavasti hotelli ei oikein miltään osin vastaa Hilton-ketjun tasoa. Netti oli kuitenkin nopea ja huoneessa oli mm. kaksi pientä vesipulloa, jääkaappi ja kassakaappi.”

”The room was on 5th floor and very comfortable, clean, and had everything i needed. It's not a resort type hotel and the price reflects that. It's clean, safe, easy to park at, and so close to the crazy touristy areas but not inside of it...which i loved. No babies and kids running around like you're gonna have at Dusit or Hyatt. The staff were busy and efficient and friendly. Towels were great and no complaints as i wasn't expecting too much. Reviews on this place, i found, were accurate....

”I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was...

”na”

”Its a quite and cozy place ”